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HKG - TUL

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Hong Kong (HKG)
Tulsa
Mon 7/26
Mon 8/2
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Top 5 airlines serving Hong Kong Intl to Tulsa

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,518 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Pros: "The service and food was great. Plains are new."

Cons: "More movie choices. More substantial second meal."

Pros: "The crews were very kind and helpful."

Pros: "The crew"
Cons: "The foods could be better not up to the standard of EVA air on economy class"

Pros: "Spacious leg room"
Cons: "Toilets can be cleaner . And food could be tastier with 2 choices ."

Pros: "Entertainment was good"
Cons: "PA system was used excessively."

Pros: "Kind and courteous staff"
Cons: "A family with 2 kids making noisy and crying nonstop during the flight the father was playing Japanese video games with headphones on and very careless but once in a wile started yelling at Kiks because they distracted him from his entertainment. Grandma next to them was careless too,mother left the kids to father and was sitting 2 rows in the back and they never came at least to try to make them quiet even when the kids started to kik everywhere licluding the food tray and almost breaks it. Unfortunately the staff never came and try to talk to them about this issue Most of the people including several senior citizens looked angry and frustrated."

Pros: "Never problems with JAL"

Pros: "Spoke english"

Cons: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Pros: "People were friendly - from check in right through to disembarkment."
Cons: "Not applicable"

Cons: "The attendants were very pleasant and efficient. I will certainly prefer to fly JAL, especially if you could offer the lower rates. On the down side, it was very difficult to contact their customer service line. However their online help desk was very responsive."

Cons: "Bad seat near bathroom. Smelled like pee entire trip"

Pros: "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
Cons: "None"

Pros: "The food"

Pros: "I love JAL! The customer service was top notch, the food was delicious, and it was very spacious for economy."

Pros: "I love everything from JAL"
Cons: "none"

Pros: "Crew was very pleasant"
Cons: "Food was fair, not great."

Pros: "Hostesses were very nice. Lot's of room in aisles."
Cons: "Food was okay. Not a great choice of movies."

Pros: "Food is better than most other airlines. Seamless check in and boarding"
Cons: "Seating space is quite cramped"

Cons: "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."

Cons: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."

Pros: "Service"

Pros: "All was efficient but no standout"
Cons: "Nothing was bad enough to mention this column"

Pros: "I have gotten used to long flights on various American airlines where it seems the staff do the minimal amount. Service is so incredibly better on Japan Airlines. Staff respond when you ask for assistance. They smile and work with the passengers. They were actively present almost all the time which was amazing. There is just no, "no," on Japanese Airlines. I loved the media options."
Cons: "It has been a while but the food was not as good as I remembered from way back when, or maybe that was Korean Air? It was, however, hot when it should be hot and cold when it should be cold."

Pros: "The plane offered a variety of channels and movies. The seats were comfy and the staff were very informative and friendly. Overall, I had an excellent experience"

Pros: "Staff- the ladies in flight were very friendly and courteous."

Pros: "Great service and comfort. Great food. On time."
Cons: "Outgoing plane was older and had stains on the chairs, walls, etc. But still comfortable."

Pros: "Excellent overall, crew is very attentive and courteous. Food is better than most airlines Every thing is fine. Boarding is orderly. Crew very courteous. Movie selection is good.. We have been flying JAL for a few times and never regret"
Cons: "None"

Pros: "Everything from delicious Japanese cuisine to attentive and courteous customer service from ground crew to flight crew greatly impressed our family. Being able to fly to Haneda is even better. We plan to fly JAL from now on."
Cons: "None"

Pros: "Crew was friendly. Economy seats were far more generous than AA. Premium Economy was a great value! I will look to travel JAL over AA more in the future."

Pros: "Roominess of economy seats."
Cons: "Poor movie selection. Heavily skewed to action/terror/suspense. Very few dramas, and none of them current."

Pros: "Economy seats were extremely comfortable and roomy. What a difference that makes."
Cons: "Movies available tended to be either action/terror/suspense, or old movies. Very few real dramas."

Pros: "flying JAL is always a pleasure. The flight attendants are consummately professional and the entertainment system is top notch"

Pros: "The crew were the nicest group of flight attendants I have ever encountered. The offered assortment of snack during my flight. I got a scented warm hand towel before they service me a meal. They even use real silverware in economy"
Cons: "The only thing I didn't like was the temperature of the plane. It was quite hot (felt like 75 degrees inside)"

Pros: "Comfort seat, decent food, polite service"

Pros: "Good food and punctuality"
Cons: "No English subtitles for English speaking movies"

Pros: "I loved the crew, for the most part the food, and the large screen to."
Cons: "The bed was uncomfortable, in that the arm rests disappear when you lay flat the bed. A petty thing since at least it was business class, but without taking pillows from empty seats it was uncomfortable when lying on one's side and nowhere to put arms."

Pros: "The ground crew in HKG airport was really helpful."
Cons: "I have been flying JAL from HK to Boston numerous times and by far my favourite (over Cathay and don't even need to mention United). However this past trip gave me a new perspective. Given it is a Japanese airline and all, it is normal for them to be Japanese-centric. We had an a-hole sitting in front of us at 51F during our flight to Narita and he was trying hard to argue with us in English, and even told us to move to another seat. When I had the flight attendant (her name is Sako on flight JL736 on Jul 26) over to discuss (in English) she went to the guy in front of us and started apologizing to him. For what??? She then came back to us speaking in Japanese and brushed the issue away. Sorry, no this was not acceptable, even though my fiance was okay with the situation."

Pros: "Service & seats are great."
Cons: "The connections were a bit late, making the long trip longer!"

Pros: "Excellent customer service. Five star service on board. Very helpful and informative customer service at jal transfer counter."
Cons: "None"

Pros: "Cathay and JAL Provided excellent customer service throughout the the flight. Everyone did an excellent job and went out of their way to make sure I made flights and had what I needed."

Cons: "Some crew members from Hong Kong better make more effort to improve service skills."

Pros: "Attention given to each passenger by flight crew."

Pros: "This airline is the most professional I have seen so far. They are extremely accommodating, very helpful, and very attentive. I didn't realize how orderly the Japanese culture is. We took off immediately. The ground crew actually waves bye and bows! No one in the sloppy US does that! They were very professional and juse down right respectful. Food and snacks were served often. Even good coffee!"

Cons: "Great"

Pros: "The crew was very well mannered."
Cons: "Trying to find the JAL counter at Hong Kong International Airport. There is no counter for this flight since it is run by Cathay Pacific."

Pros: "Staff was nice and got me a bulk head seat as I am very tall. This meant a lot to me. Thanks!"

Pros: "For a red eye flight we still got fed a lunch box."

Pros: "Crew was amazing. They were friendly and kind. Very helpful. Made sure I was comfortable and made sure the area was clean and safe."

Pros: "Crew was grest and helpful"
Cons: "Seats on 777 are not padded very well for a 14 hour flight"

Pros: "Crew was outstanding, the aircraft were very comfortable as a result I arrived relaxed and ready to go!"
Cons: "Really everything was exemplary"

Pros: "The flight crew was friendly. Checking in was easy."
Cons: "Nothing, it was great"

Pros: "Excellent crews."
Cons: "bathroom space and selection of shows."

Cons: "Movie selection was a tad bit small"

Cons: "More frequent stops for water or drinks or at least larger cups. ."

Pros: "They are always friendly and comfortable seating"

Cons: "Need to improve the food qyality"

Pros: "The seat is comfortable."
Cons: "One toilet got dirty, and I had to wait for another toilet. One option of the food was no longer available."

Cons: "Not too much, not enough."

Pros: "bibinba(korean food)was very good rfor me."

Pros: "Well equipped economy class. More leg room than others. Food is ok."
Cons: "Other carriers tend to be cheaper(but also not as good)"

Pros: "The trip was excellent because first of all, I was the one who booked it. Secondly, I selected all the aisle seats. The airline isnine of the best with friendly and courteous crew."
Cons: "The USB port on my seat to charge my cell phone was broken. And the airplane gets warmer in the duration of the flight. The crew should always make sure that the air conditioning's thermostat is in the coller setting."

Cons: "Boarding Gate at JFK Airport literally has no seats for the passengers! You have to wait in other gates. They should do something about it."

Cons: "Short haul flight have got cramped seating. Entertainment offering is a bit little. Amenity packs are too basic: just contained flight paper sandals and toothbrush+toothpaste."

Pros: "The amount of times i was fed"
Cons: "My seat. I wanted to upgrade and they said no, but it wasn't full"

Pros: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Cons: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"

Pros: "The staff were kind and very helpful when my USB port didn’t work. They were eager to fix the problem."
Cons: "There was no way to book seat or check in online ahead of time. There was no order to boarding the plane. It was a just 1 big line."

Pros: "Oh this was such a great flight... service was perfect!"

Pros: "Food."

Pros: "Love the service on this flight! Super friendly and quick to service."
Cons: "The seat pocket in front of me was full with magazines. No space for any else. Like others airlines the seats were too narrow."

Pros: "Great airline"
Cons: "I wish they still bumped people to first class when there was room :)"

Pros: "Top notch service and food in economy on a 14 hour flight! The flight attendants are wonderful! I wouldn't fly with any other airline!"

Cons: "Crew members scrambled to prepare for live demo of inflight saftey as video stoped. Crew member did not give clear demonstration of saftey. Such as seat belt buckle faced her, and life jacket was inside out."

Pros: "The flight attendants were extremely nice to everyone on the phone."

Pros: "They are family oriented."
Cons: "On the way to Seoul the children were screaming but I guess there's nothing anyone could do about it."

Pros: "I liked how spacious the plane is. The flight attendants are very courteous and helpful especially I travelled with my mom who can barely walk. They helped us with our carry on luggage helped me walked my mom In and out of the plane."

Pros: "Staff is so friendly. Amazing legroom in economy, comfy seats. The food was great. They even offered packets with tooth brush and tooth paste. The plane's cleanliness is also stellar. I took a 14.5 hour flight that felt like a 5 hour flight. Korean Air's attention to detail sets the bar for all airlines"
Cons: "Nothing negative what so ever."

Pros: "Food not too bad, plenty of beverages."
Cons: "Nothing not to like."

Pros: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Cons: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been."

Pros: "Service was excellent, as always on KAL flights, top notch airline food."

Pros: "The flight got us there and back as planned."

Pros: "Staff was great! Great food and fed frequently. No extra charges for luggage, beer or wine. The best flight experience we have ever had! Korean Air goes out of its way to know multiple languages!"

Pros: "By far the best airline i have ever travelled on"
Cons: "The service, quality of airport and new aircraft"

Pros: "I liked the professionalism,courtesy and kindness of the crew. I was impressed with the way they handled their Jonson a flight that ran into a lot of turbulence."
Cons: "I would have liked a better explanation of our meal choices, particularly as it relates to the spiciness of the meal. Simply telling me that my choices are chicken, beef or fish is not enough. I also would have liked a broader selection of movies from which to choose, especially on a 12-hour flight."

Pros: "Comfortable seats, good meals, able to enjoy a few good movies"
Cons: "Can't book seat prior to check in"

Cons: "Chairs are quite hard and the movies selection limited."

Pros: "Timeliness Appearance of crew. More leg room. Variety of entertainment"
Cons: "It appears the flight attendants catered more for Koreans than others. On several occasions they would ask Korean passengers if they wanted coffee, tea or wine. They looked at me and deliberately ignored me. This happened on Flight from Houston to Manila. From Hong Kong to Seoul and especially from Seoul to Houston. I had to ask thrice for a head phone before I got one. I was wide awake."

Pros: "same as above"
Cons: "long wait for our baggage to be released to the conveyors after we had arrived"

Pros: "After requesting a special meal, the flight attendants made absolutely sure of my identity before passing the meal to me (which was GREAT!). Having the pillow, blanket and headphones ready in place when boarding was considerate of Korean Air. Of course, no matter what, having to ask people to accommodate the requests to use the lavatory got old really fast (I had a window seat) but it's what had to happen. Overall, for such a long flight, the airline is a pleasant one with which to fly."

Pros: "Everything!"

Pros: "The take off and landing. Pilots are very good."
Cons: "The restroom lacks basic tissue and paper cups."

Pros: "Wonderful international flights - a bit more leg room from SFO to Seoul than Seoul to Hong Kong. Generous meals, snacks and beverages. Best service economy international flight!"
Cons: "I did not like having to rush through the transfer from Hong Kong to Seoul to SFO. customs in Seoul can be slow. wish their baggage limitations carried the same from initial flight to the transfers."

Pros: "한국 국적기라 그런지 모든게 완벽함. 카약 고마워용. everything is so perpect thx"

Pros: "Everything,crew was great, food was decent"

Pros: "Love everything about the Korean Air."

Pros: "I liked the flight entertainment and the food, generally. I found some staff members extremely friendly and others less so."

Pros: "Same as above"

Pros: "Friendly staff, clean facility, good food and good entertainment selection."
Cons: "The long waiting line at ticketing area."

Pros: "the Crew as always on ANA flights is amazing"

Cons: "Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth."

Pros: "Very caring, and pay full attention to passengers."
Cons: "Better food quality, more movies please."

Pros: "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
Cons: "More western food options, better selection of tv shows for entertainment"

Pros: "japanese airlines food is always better than u.s. airlines. service is also very courteous."
Cons: "disliked their entertainment system. no varieties in movies, and interface was a bit annoying as you could not see a visual menu of all movies and had to keep scrolling line by line to get to the next movie."

Cons: "Seats are way too small, incredibly uncomfortable to the point of painful ness. More luggage space"

Pros: "I like the service. I love the food,"
Cons: "Nothing for complaining, everything is good"

Pros: "Boarding is prompt and orderly. They apologixe for several minutes delay even it’s not the airline fault.The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Cons: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"

Pros: "Great planes, very clean toilets, very efficient and extremely polite crew."
Cons: "No paper towels in the bathroom"

Cons: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Pros: "Everything was just perfect"

Pros: "Friendly crew, great movie choices."
Cons: "Not a lot of left space, very full flight."

Cons: "Same as above"

Pros: "Excellent service."

Pros: "Very smooth boarding process and excellent, lovely flight attendants"
Cons: "None"

Pros: "Service was excellent, landed on time, courteous staff and good food. Good selection of movies and programs."
Cons: "If the seat reclined a bit more, would be nice."

Pros: "Service, Cleanliness and Overall Quality"
Cons: "Seats could be better"

Pros: "The crew are so courteous and helpful."

Pros: "Staff very friendlym Flight was on time."
Cons: "There is not entertainment at the plane even though is a international flight in a not low cost airline. The space between seat is quite small."

Cons: "Not enough space to put my luggages"

Cons: "The food was not as good as in my previous flights."

Pros: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
Cons: "More frequent offer of drinks to passengers"

Pros: "4-5 hours of lights out for sleeping, good selection of movies to make the trip go by quickly. Tasty food selection."

Cons: "late again and hot in the cabin. sat on the runway for a while again"

Cons: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."

Pros: "In-flight service, in-flight entertainment, environment temperature"
Cons: "Nothing"

Pros: "Flight left on time, service is good and also good entertainment options. Food is a bit so-so frankly but not bad."
Cons: "They take a long long time to let economy class deboard on arrival even after the doors are open. Biz get off first naturally but the staff are sometimes chatting to them for a rather long time."

Cons: "Plane small and cramped didn’t like that we had to be shuttled to the plane not we had to pick up luggage from Narita to itami"

Pros: "Food was served with metal utensils."

Pros: "The friendliness of the crews and the cleanliness of the rest rooms."
Cons: "The delay before taking off."

Pros: "The food they served was very unique and will ready you for a trip in Japan ( if that is the root you are taking it for) The entertainment options were overwhelming ( movies, games, and anime)"

Pros: "Wonderful leg room for the flight, great selection of movies, wonderful staff, food is excellent, bathroom clean and large for airplane. Truly this was a fantastic experience"
Cons: "Nothing, they did run out of my breakfast food choice but the other choice ended up being great so Can't complain...."

Cons: "No individual air conditioning. Centralized AC got hot. Old plane 777 Once I got to lax, there were no guide on getting to domestic connecting flight (united). After getting pampered with awesome ANA service, you get slapped with horrible united customer service."

Pros: "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
Cons: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."

Pros: "Excellent service!"

Pros: "Excellent plane, accessories. Friendly staff as you expect from ANA. Very comfortable trip."

Pros: "Very pleasant. I upgraded to economy plus so that was a bonus."

Pros: "ANA is always prompt, even when there are delays. The flight attendants are always kind and polite."
Cons: "Today's flight was delayed and set back arrival by twenty minutes."

Pros: "Nice new plane"
Cons: "Delayed boarding"

Pros: "Very nice flight. The plane was in great shape and the stewardesses were very nice."

Pros: "clean seat and tray"
Cons: "poor movie selection. slow cleanup after meal (more than 1 hr)."

Pros: "ANA flight rarely have big problem, I just let myself relaxed."
Cons: "I don't know, but I felt some cabin crew were a bit cold to me this time. I usually fly with my partner who has Gold status. When I'm with him crew come to greet us and very nice to us. I csn say it's unnaturally nice to us. This time I was on my own anf I felt I wasn't very welcomed. Ot could be my imagination though!"

Pros: "Early arrival. Crew very good."
Cons: "Lack of seating choice. Standby tickets issued at Dulles 15 hrs ahead of flight. Tight transfer time."

Pros: "Everyone was super polite"

Pros: "Food is delicious and Crew are friendly."
Cons: "Transit hours at Narita were too long. Connecting flight was on the next day and need Visa to go out of the airport as the connecting area is not open 24 hours."

Pros: "Crew"
Cons: "I had to wait and take a two hour flight later because there wasn't enough time to take the shuttle to the domestic part of the airport.,"

Pros: "The flight attendants are awesome. They are very attentive to your needs."
Cons: "None"

Pros: "Quick boarding, comfortable seating and amazing flight crew."
Cons: "The flight crew was great. Also there was more then enough in flight entertainment for the entire flight."

Pros: "Not a single thing. I will be talking to a reporter about this since they are interested in the story"
Cons: "I left 3 hours early from my hotel. This was my first time ever being in the Philippines so I did not fully grasp the amount of traffic. I arrived at the check in counter with 52 minutes to spare and they told me I could not board. The plane wasnt even boarding passengers yet. I even went as far as to say that I would leave my luggage as I had to get on the flight. They did not allow this either. They said that I would need to get on another flight. To add insult to injury they did not credit me with ANY of what I had purchased for my previous flight since I ordered through Kayak. I am 100% dissatisfied with ANA and I am asking kayak to rectify what they have done. I have already emailed ANA upper management and will be taking this to social media, the news, and any other outlet I can find. I had to pay for a hotel, miss 2 days of work and pay for a 700 dollar "premium" seat ticket since that was all they claimed they had. I find that last part funny, since I saw about 12 empty seats on my flight. I am hoping to hear from kayak so they can explain why they do business with a company that clearly does not care about it's customers."

Pros: "Nice flight"

Pros: "Yes"
Cons: "On time performance."

Pros: "The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!"
Cons: "The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ..."

Cons: "The Nairobi airport experience could use a bit of help. there's no a/c and even late at night, it was uncomfortably hot everywhere. Once I'd checked in to the gate I was trapped and couldn't easily leave to get water or go to the restroom, which was increasingly annoying as my flight was delayed. Pretty sure all of this is beyond Qatar Airways' ability to control."

Pros: "Crew was very attentive,"
Cons: "Have all the food choice in the menu available. And add sudoku to the game"

Pros: "Good flight"

Pros: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Cons: "On the A350, the seat doesn't recline much. It was quite uncomfortable."

Pros: "Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress..."
Cons: "Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June."

Pros: "Qatar Airways could not be described except a FIVE STARS airline. Great hospitality and respectful crew"

Pros: "Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+."
Cons: "Nice if they offered/served drinks before meals"

Pros: "Crew was good! Food was good! Boarding was on time !"
Cons: "Economy comfort could be better."

Pros: "Nothing amazing. Everything was okay and average."
Cons: "They weighed carry on baggage and made me pay extra. No other airline does that. The check in crew at LAX were not friendly at all. No hot towel service after boarding. Food served was very small portion, not enough. Only 2 meal service during 16 hour flight. Not enough beverage service in between."

Pros: "Plane design was nice"
Cons: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."

Pros: "I got an aisle seat. Bathrooms were not bad in terms of cleanliness."
Cons: "Service was ok. I was forgotten to be served items that other passengers were given. Seating ended up being kind of cramped as passenger in front was relaxing a bit too much. Entertainment was ok."

Pros: "Excellent seats..."

Pros: "Staff was great"

Cons: "Seat didnt fit to me."

Cons: "Nicmze clean aircraft with goods legal room in economy"

Pros: "Everything was first class with excellent service"
Cons: "Long flight with long layover in Doha"

Cons: "Everything"

Pros: "Hosted services"
Cons: "Nothing"

Pros: "Terry was wonderful"
Cons: "N/A"

Pros: "Service and food"

Pros: "The planes were nice and the crew was nice."
Cons: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."

Pros: "Everything except food"
Cons: "Food"

Pros: "Quick boarding, good entertainment choices."
Cons: "Food is below average. Very salty tofu salad, and they keep giving the same food in every leg."

Pros: "Dallas to Doha wheel chair service and boarding was good."
Cons: "My parents did not get wheel chair in Delhi after that long,tiring journey..this is the service airline provide,it's so disgusting..they didn't even get the porter..they had to carry the heavy luggage when they have problem in walking..I am so disappointed.what is the use of this survey."

Pros: "Being able to sleep."
Cons: "Food was not good. Rice was not fully cooked."

Pros: "Flight was on time. Excellent price. When comparing the flight from Manila to Doha and Doha to Philadelphia. The flight to Philadelphia was excellent,superior due to the crew and aircraft."
Cons: "Waiting area at the Manila gate was over crowed, needed to sit on the floor. The entertainment system on the 777 was hard to operate, slow to respond."

Pros: "Crew welcomes"
Cons: "Bad takeoff and landing"

Pros: "Lost bag"

Pros: "Staff were professional, food was good and seats were comfortable."

Pros: "The kit was really helpful for the really long flight. Good service!, food was better than our previous flight"
Cons: "Took a long time to get the trays after meals (at least 30-40mins) , didn't offer smaller snacks such as cookies between meals,"

Cons: "The process of checking in is difficult because qatar codes are different from asiana, therefore I couldn't do an online check in."

Pros: "Let's just say there was nothing I didn't like"
Cons: "I have no comment"

Pros: "Crew was nice. Food was excellent."

Cons: "Not that many choice in movies"

Pros: "Same"

Cons: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."

Cons: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"

Cons: "No lie flat seats."

Cons: "I had a business class ticket, when I wanted to order the food they said it is finished! and that was the only vegetarian meal in the menu."

Pros: "The service during the flight was excellent, workers showed all kind of concern and care. Thank you."

Pros: "It was a short flight, so no problems"

Pros: "Wonderful friendly service yet not overpowering. Clean airplane esp. clean bathrooms with efficient amenities. Fruits were sweet."
Cons: "Must include the latest films. I find the Hollywood films rather passe. Main courses not to my liking. The fish was overcooked and became very fluffy. Yes, fluffy is the word. Salmon was too salty. Asian food was not up to standard."

Pros: "On time, good crew, easy connection."
Cons: "Hard and tight seats for such long night flight."

Pros: "Everyone on board was pleasantly and helpful and that goes a long way."

Pros: "I was incredibly impressed with the on board crew. They were kind, efficient, courteous, thoughtful, and charismatic. They made the LONG flight enjoyable and extra comfortable. :)"

Pros: "Roomy seats & clean appearance and modern cabin."
Cons: "This is an isolated experience on Qatar but a couple of the crew members had poor attitudes. One flight attendant talked down to passengers during boarding and while serving. Another flight attendant acted as if if she was being inconvenienced when asked for water. The seat did not function properly. It would recline on its own which caused constant adjustment throughout the flight."

Pros: "Alinda, the stewardess."
Cons: "Too long journey."

Pros: "Qatar Airways was very cooperative and kind enough to switch my flight 4 hours earlier with alternative flight free when I asked them to change it if that possible. They did so with kind and smile within 10 minutes while it was very difficult due to boarding time and luggage switching Boarding was okay Crew also was kind, responsive, Food was great Entertsinment was the issue due to airplane size and airplane facilities like Internet and entertainment tv screen was not in your seat Thank you so much Qatar Airways"

Pros: "On time!"

Pros: "Great crew."
Cons: "Nothing!"

Pros: "The crew was polite and welcoming."

Pros: "The crew was great."
Cons: "Nothing."

Pros: "The food. And services."
Cons: "Upgrade for customers like me. For next fly to first class."

Pros: "Crew were very good"
Cons: "Seat assignments should be assigned when we checked in. They weren't for the second leg. But, the seats are fine."

Cons: "The pork dinner meal option was burnt … al the way through."

Pros: "Again, crew was very friendly. It's nice to be welcomed aboard. The male flight attendant found me a blanket after I requested it. Also I appreciate the free entertainment options on the WiFi."
Cons: "Ambient low lighting was pretty much non-existent in that old MD88."

Pros: "The crew was great and the service was quick and very nice."
Cons: "It sounds weird but I didn’t know which window was mine so I had one shut and the one in front of me shut during the flight."

Pros: "Amazing SLC Skyclub crew"
Cons: "Nothing!"

Pros: "Yes"

Cons: "Flight was delayed more than 4 hours. I switched flights to try to beat the 4 hour delay but was still delayed 4 hours. After verifying with delta t am members that my bags had been rechecked they had not"

Pros: "I liked that I had a exit row seat"
Cons: "If I didn’t have to tap to my inner Usain Bolt to get to the gate in time"

Cons: "flight was delayed"

Cons: "No WiFi kg was an old plane and the stranger next to me was 6’4” so pretty uncomfortable"

Pros: "Nothing"
Cons: "The flight was not comfortable and shaking as if it is about to explode"

Pros: "Had a great experience with Delta all around. Seating and crew were lovely, in flight entertainment was great. Overall, very pleasant experience and flight was on time."

Pros: "Early and middle seat was open!"
Cons: "Coffee tasted like fish. :("

Cons: "I was flying standby. I checked the list on line and my name was number 5. I get to the gate and there’s just a handful of customers. The agent said there was enough seats for the standbys I wait and wait for my name to be called but no luck. My name wasn’t cleared yet. Finally I was the next to last one to get a seat. The gate agent who didn’t ask for my name tells me I was all the down at the bottom of the list. While I am glad that I got on I wish I knew what method is use to get your name on the stand by list?"

Pros: "Direct flight from CDG to IND."

Pros: "Fast easy on time"

Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "The limited space in our seats"

Cons: "Terminal g18 is in the worst possible place. It is right smack in the middle of a food kiosk and restuarants with the ipad tables. You can't hear any announcements and boarding is just a cluster."

Pros: "Plane and staff was comfortable"
Cons: "Weather delays resulted in me being rebooked on a flight nearly 6 hours later, even though there was a connection within 2 hours"

Pros: "The crew was gracious and accommodating."
Cons: "The plane showed wear and tear. We paid for delta+ premium economy and an exit row. The seating map online was misleading and we ended up next to the bathroom. The exit row food tray was broken and was hard to even sit a good tray on. The emergency exit door isn’t well insulated and we were absolutely freezing cold the entire flight. The seats were hard and uncomfortable. The food was not good for international travel. Overall I was very disappointed in this flight. I travel the world and on long hauls the planes need to be cleaned well and seats in working order."

Pros: "Excellent flight, great crew, smooth throughout!"
Cons: "Catering problem - no snacks!"

Pros: "I flew on a basic economy fare (I understand the restrictions) and was seated in Economy Comfort +, so that was appreciated."
Cons: "I could see on the Fly Delta app that I had been placed in seat 10B, but neither the app nor my boarding pass gave me a group to board with, so I assumed that I needed to board with group 3, which necessitated gate-checking my rollerboard bag. Only when I approached the gate to board did I notice on the info screen that I had been "upgraded" to Comfort + and granted boarding with the Sky Priority group. I wish this had been clearer so I could have avoided waiting to board and gate-checking my bag. Minor inconvenience but room for improvement on Delta's part."

Pros: "The flight was on time and the arrival was early"

Cons: "On the MSP to ATL leg the gate crew made a huge deal about checking rolling bags. They even stopped us at check-in and nearly begged us to check our bags pointing to the backed up jetway. But we had a lot of unpacking to do before checking our bags so we politely declined three times. On getting to our seats there were at least 8 open slots for bags near us. I heard a crew member call forward to say "tell them no more rollaboards" so they forced everyone left to check. On departure they slammed shut several very large empty overheads. WTF"

Pros: "Other than the delay by the Hong Kong Airport controller, everything went smoothly. The plane was late to Seattle."
Cons: "The luggage custom clearing would be much better if we could do it like the Vancouver BC where an electronic monitor was used to identify one's luggage without the need to handle them manually. Much more efficient and allowing folks to get on the connecting flights easier."

Cons: "Food was bad."

Pros: "great flight - easy and quick as always"
Cons: "the power on the plane didn't work and there was no entertainment"

Cons: "Again, not enough leg room. Also, our luggage did not make the connecting flight and we didn't get our bags unit the next morniing - late."

Pros: "The crew did a great job of dealing with delays beyond their control and made sure we - and our luggage - made a connecting flight."
Cons: "No complaints."

Pros: "The crew on Delta create a welcome atmosphere every time I have flown with them."

Pros: "Good Food Nice Flight Attendants"

Pros: "Nice courteous cabin staff."
Cons: "See comment above"

Pros: "Everything was great"
Cons: "Nothing everything was fine"

Pros: "Troy, Karee, and all of the staff on board were amazing! One of the best flights I have ever been on. Hope they are the crew for my flight home."

Cons: "You determined I would miss my connection when in fact I would land and have an hour. You rebooked us on a later flight. We made it in plenty of time and wouldnt even attempt to help. Your customer service is beyond reprehensible. With everything going on in the airline industry you would think airlines would at least attempt to please. The crew in the airplane was pleasant, that was a positive."

Pros: "The crew was great on both Korean air and Delta. Very helpful and polite, with several going the extra mile"
Cons: "I'm tall, so I'd like bigger seats, but I guess that can't be helped much without a price increase"

Pros: "One male attendant from the first class cabin - super sweet and attentive to our needs even tho we're not seating in the premium cabin"
Cons: "Junior attendants in economy comfort seat - so lazy and whiny!"

Cons: "See above airport connection disaster...."

Pros: "What they offer is OK."

Pros: "Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great."

Cons: "Individual seat space is small, nor do seats recline much."

Pros: "No delays"
Cons: "Plane was cramped, but the crew was very friendly."

Pros: "The entire flight was good."

Pros: "Service was outstanding especially the purser and business class crew. Pillow and duvet were very comfortable and bathrooms were very clean during the flight."
Cons: "Food was way below standard. Pork and noodles were the only thing left by the time They got to me and the taste was equal to Asian airlines economy meals. Maybe even lesser quality. Also food in the Delta Sky lounge was not up to the standards of ANA lounges. Also no passes were handed out upon exiting the plane for special lanes at immigration like the last time I flew. Fortunately there were no lines at immigration so it really didn't matter. It was a nice touch though to be along the same level as Thai Airways or any of the other Asian Business class airlines."

Pros: "Arrived early"
Cons: "Crew weren't really friendly. Special menu food wasn't great"

Read more about Japan Airlines
COVID-19 information

Safety measures for airlines flying from Hong Kong to Tulsa

Airlines flying from Hong Kong to Tulsa have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Hong Kong to Tulsa

Mandatory masks

Masks required on board, masks provided on flights from Hong Kong to Tulsa

Social distancing seating

Middle seats unavailable to book on flights from Hong Kong to Tulsa

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Hong Kong to Tulsa

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