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The flight from Houston to Chicago was delayed, causing us to miss our connecting flight to Madrid, losing our Rental Car booking in Bologna taking alternative travel routes to get to our initial destination in Pizza by the 15th. We got the notification of the delay as we were traveling the 3 1/2 hours from Corpus Christi, Texas to Houston Texas for the initial flight. The delays hauling luggage all over Milan‘s Central train station to catch trains to get to Pizza the same day resulting us arriving in Pizza at 2 AM leaving us no time to rest as there was a 9 o’clock checkout time the next morning. The first 72 hours of the trip with nothing but headache, a knee injury from the excessive walking and a delayed car rental replacement, which ended up costing significantly more.

The ground crew members at check in counter were courteous. The boarding was seamless. Flight departed as scheduled. Service on board was great

The seats seems abit small and the reclining is too much, the seat in front of me came back too much and made it uncomfortable for me.

IAH to Istanbul was outstanding across the board. The flight from Istanbul to Male was good, not great.

Good food and wine. Some of the Guy who are in charge to board Passengers on the plane couldn’t use the word “Please” to direct them drop their hand luggage to be loaded on Plane bcos he said the inside storage may not have enough room for all.

Four of my family members was settled in a different seats. I paid extra $200 dollars for 4 seats just to be all together, but they settled us on separated seats. After a lots of time they put us 2 and 2. My kids are 9 and 13 . How i can leave them alone???

Temperature in plane in both segments was warm. Otherwise, great experience

Love that they had a bassinet for our child during the flight. Thank you for that big time.

On my flight the menus showed different food and different was available. I think that was a miscommunication maybe. Other than that flight was wonderful.

I’m unclear why I had to pay extra for assigned seats as Turkish airlines did not honor the seating. We were placed across the aisle from each other on TK 34, and were seated behind one another on TK 694. Because my name was misspelled on e-ticket (Klawiter, instead of Klawitter) I could not log onto website to get the connection gate number in Istanbul. The monitors in the airport were a jumbled mess 1/2 Arabic and 1/2 English.

We spent two hours on the plane before taking off due to a fault which I would have thought they would have found before boarding so we could have stayed in the airport. Water was in short supply so restricted due to the extra time and so hot. Vegetarian food was awful and wish I hadn’t ordered it and was left starving

Awful. They didn't even show concern that her connecting flight( Dallas to Mardrid) was gone/missing. I don't understand how that is even possible. Rudest answer from one of the crew was that American Airlines sold the tickets to somebody else. My daughter was not in the list.

We departed late but made up most of the time in flight. Our ticket was pure economy, so it wasn’t anything fancy; however, I heard that we arrived in Madrid at the exact same time that First Class passengers arrived! Overall, our experience was similar to what we had on other American Airlines transatlantic flights - good value at a reasonable price. We were even able to get our carry-on baggage onto the plane without needing to gate check it.

The crew were not very personable. The crew did not serve tea or coffee. The bathroom was not kept clean. Two out of the 5 toilets in the cabin weren't working.

I described my experience in the previous window. I didn't realize that there would be another opportunity for this flight. Please look at my response in the previous window.

Boarding was 2 1/2 late no explanation Captain said he did not know why, but he rested at home for an extra couple of hours. Food was edible, Nothing more.

As always a terrible experience. AA stole a day from my vacation days planned to be spent with my Family. Response: delays related to weather issues.

The flight was delayed twice. When the crew explained about the debris causing flat tires, I was glad they took the time to change all four.

The seats were way too crowded. Just because I do not have the luxury of a suite, does not mean that I want to fly from Austin to London scrunched between two people and the seat in front of me in my face. Ridiculous. I should have flown with Turkish Airlines...

The cabin crew were great very helpful and accommodating. We had a fellow passenger throw up next to us. The flight crew did an amazing job cleaning up and reseating us. We did question as to if he should have been let on the flight as his condition was likely self imposed.