Most visitors from Houston will not be allowed to enter Taiwan Taoyuan Airport.
Entry restrictions do not apply to citizens from Taiwan and their family members and foreign nationals with a valid Alien Resident Certificate. Foreign nationals that need to enter Taiwan for emergencies or humanitarian grounds will be evaluated on a case-by-case basis and must receive permission from the CECC before applying for a special entry permit.
Travelers must have the Quarantine System for Entry on their mobile phone and must fill out the health declaration form.
Read more about travel restrictions for Taiwan Taoyuan Airport
Visitors from Houston will need to quarantine for 14 days upon entering Taiwan Taoyuan Airport.
Visitors from Houston must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Taiwan Taoyuan Airport.
Quarantine System for Entry Form
Masks: Recommended in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
In normal times, a total of 12 direct flights connect Houston to Taiwan Taoyuan Airport weekly. On average, there's 1 departure per day.
On your way to Taiwan Taoyuan Airport, you’ll fly out from Houston George Bush Intcntl. You’ll be landing at Taipei City Taiwan Taoyuan Intl.
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Pros: great crew
Cons: better breakfast or snack before arrival
Pros: great crew
Cons: better breakfast or snack before arrival
Pros: 33" seats
Pros: The seat was very spacious
Cons: More space to put things
Pros: I volunteered when flight attendant asked if I would help in exit row responsibility.
Cons: I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!
Pros: I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine.
Cons: My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!
Cons: Wider arm rests
Cons: Kiosk, bag service, One World Integration
Pros: Crew was courteous. Flight in general was uneventful which is a good thing.
Cons: Nothing to criticize. Flight experience was good but not exordinary.
Cons: More movie selections
Pros: The window shades were so cool. Seat was small but fairly comfortable and I like the foot rest.
Cons: No vegetarian options on the main meal menu
Cons: The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see
Pros: The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others.
Cons: The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable.
Pros: The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!
Pros: Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience
Pros: Food wasn’t bad and flight crew were polite Flight took off around the time intended. Boarded and deplaned passengers quickly
Cons: Flight was too warm for 11hrs and I had to ask for temp to be reduced. Very stuffy Didn’t have sparkling water after 4hrs or ginger ale
Pros: Space between the seats.
Cons: Color of the seats.
Pros: good flight
Cons: food is ok
Pros: Clean plane, very nice crew.
Cons: Flying coach is always cramped for a tall person!
Cons: I’m flying internationa flight but, I can’t get enough or right answer from my question due to Luck of english language. I’m not perfect when it come to this language but I can communicate properly.
Pros: The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels.
Cons: The flight was extremely late to leave and I almost missed my connecting flight in Osaka
Pros: Excellent crew,service and great food.
Cons: It was little bit warm during flight. There were several other passengers that c/o the temperature being too warm.
Pros: Crew was polite and courteous, spoke multiple languages, they came around multiple times to offer beverages, pilot/staff kept us informed about reason for delay to gate, arrived earlier than expected, usb charging available, bathroom was cleaned multiple times during flight, clean bathroom, and there were toothbrushes/sanitary pads available in the bathroom, and enjoyed that they had Haagen Daaz ice cream.
Cons: The pocket in front had no room to put a drink/bottle. Food was relatively better compared to other airlines but okay. Movie selection was good but compared to other airlines has less.
Pros: service was excellent. Seating was OK in spite of it being economy.
Cons: One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity.
Pros: Plane is modern with good in flight entertainment and a usb charger to keep your mobile devices charged.
Cons: Because it is Japan Airlines, the food is authentically Japanese. Unlike US based international flights, they only serve one meal with zero alternatives.
Pros: JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated
Cons: would have liked more food options and recent movie selections
Pros: Met a very nice Taiwanese sitting next to me. We spoke the entire trip.
Pros: Economy seating the best in the business.
Cons: Old movies
Pros: The courtesy and professionalism is a 10.
Cons: Checking in with Japan Airlines was a serious hassle. I had my e-ticket but they kept asking me if I had already paid. The flight was apparently overbooked but than at the last minute, they gave me and my girlfriend seats separated from each other. I sat in the back, she sat in front. The tickets also had trouble scanning and kayak isn't a known agency.
Pros: Once again the service from the flight attendants was perfect.
Cons: The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too...
Cons: Never make it on flight because the connection flight so messed up. Need to purchase new ticket with different airline finally.
Pros: Except for the tightly packed seating in economy class, everything else was beyond excellent. And even that was better than some US domestic flights. Large selection of Hollywood movies, gratis.
Cons: I laughed at the Brace For Impact illustration on the safety card. It was not possible for me to double over with my arms under my thighs. The seat ahead was too close. The headphones produced tinny sound, and the two-pronged plug precluded using my own.
Pros: I am all right for travelling by Japan airlines this trips to Taipei. My hometown.
Pros: Always on time
Cons: No clue when it's boarding time and no announcement
Pros: The flight's timing and airports are perfect for a short weekend getaway between Seoul and Tokyo. JAL service is also perfect!
Pros: Good staff service and friendly people. The food was good. The flight was on time.
Cons: The Pilot communicated to the passengers only one time during this 4 1/2 hour flight. The flight attendants were making the announcements for arrival information and timing. Maybe in this culture the Pilot is above speaking to the passengers.
Pros: Great seating very spacious for economy class.... I got a pillow a blanket and lots of leg room... I enjoyed the in cabin service... TV was nice lots to choice from great movies..... I enjoyed free Wine.... And loved my ice cream treat... Felt like first class.... Thank you
Pros: All was fine
Cons: Sorry, my seat really uncomfortable...
Pros: I liked everything about the flight service and attendants. The attendants were always respectful and smiling....
Pros: Great staff and washlet toilets on board.
Cons: I ended boarding last not one of the first as other airlines.
Pros: Excellent custumer service including cabin attendants' attentiveness and pilot's warnings of turbulence. Great in-flight entertainment. I liked the special touches such as the small snack and water bar available throughout the flight, and the breakfast Kumamon special. Clean bathrooms are very very appreciated.
Cons: The only bad experience was when we were boarding, and I asked whether I could take a newspaper and the business class flight attendant snidely said that it was only for business class. I understand the comment, but her expression and tone were unnecessary.
Pros: The excellent service and courteous staff.
Cons: Three babies were crying throughout the flight which made the flight in uncomfortable. The flight attendants were spending a lot of time accommodating the babies and parents requests.
Pros: Big bathroom, bide, wifi, movies, very good coffee, spacious seating areas, the price of airfare!!
Pros: The staff took pride in providing excellent service from check in till landing.
Cons: Still paying for wifi in 2016
Pros: JAL is the best airline I've ever flown.
Cons: Food isn't to my liking but was good.
Pros: JAL is curteous and professional. They had a flight attendant dedicated to helping me and my infant daughter and provided bassinet and assitant with luggage during the flight. Totally different experience from American carriers like United who treat you like cattle. I hope I can fly with JAL again soon. They are incredible. I was super satisfied.
Pros: Soft chair.
Cons: The stewardess was been chatting with the passenger the whole time and she called everyone a "darling." You have to pay for your snack and there are no entetainment. But like I said...I don't care because it's only a short flight. What I care is the flight being delayed.
Cons: Better kits for kids to keep them busy longer. The one that was provided kept my kid busy for about an hour or so in a 12hr flight.
Cons: Economy seat leg support could be better
Pros: Seats were comfortable
Pros: Crew looked stressed and rushing things. Didn’t look very friendly.
Cons: Smiling crew
Pros: Keeping time
Cons: There should be wi=fi.
Pros: Crew was amazing. Flight was on time. Seats were good per economy class
Cons: Food could have been better
Pros: Jenna our crew member was amazing. My wife and I traveled with our 5 kids ages 8, 6, 4, &11month old twins. Thought it would be a total nightmare but the crew was so helpful and understanding. They made sure the older 3 got their infotainment system working and setup the bassinets for the twins.
Pros: Today amazingly the service was too good, the hostesses were coming forward and asking if we needed something and making the journey comfortable.
Cons: Was nicr
Pros: I had the whole row. Food pretty good for economy. Good movies
Pros: All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!
Pros: Friendly cabin crew, new movies
Cons: Long wait after boarding before takeoff
Pros: The entertainment selection.
Cons: The watermelon in the salad was almost spoiled.
Pros: Everything was great
Pros: Easy check in and comfortable flight. The crew are very helpful.
Cons: Couldn't get my preferred isle seat or sit with my wife who was in a different row.
Pros: For a 15 hour flight the crew made it comfortable
Cons: The restrooms were non functional by the end of the flight
Pros: Food was okay. Staff on plane. Ice
Cons: I got singled out.
Pros: From dropping off luggag to unvoarding plan, this was a great experience. Only complaint is economy could use a tad more comfort for price paid
Cons: Not enough recline in economy to really b comfortable for a long flight
Cons: Leg space horrible. Wasn't even able to fold my legs just a bit, was stuck in one position resulting in severe neck pain.
Pros: Food is good . Service is good
Cons: Airline appear to be harassing passengers with excessive overage charges. DXB is supposed to be a shoppers paradise. They are weighing dutyfree bags too along with cabin baggage. Eg: they charged me $56 for 2 kgs overage. I am very disappointed.
Pros: Great business class seats with lay flat seats, attentive staff, great drinks, wine, food, recent movies and lots of choices.
Cons: No separate pre-boarding area for business and first class. Beginning of boarding wasn't announced
Cons: Upon arrival at the final destination, I couldn’t find one of my 2 checked baggages, asked the emirates ground staff and i was told that they were unable to track the bag and not sure if it was loaded on to the aircraft at the origin airport or lost in transit. Lost my wedding suite and fiancé ‘s wedding gown and plenty other wedding things.
Pros: The flight was smooth. Food was good.
Cons: Long wait while taking off from Dubai.
Pros: service , crew , food entertainmentminimal
Cons: not much
Pros: Food n movie selection
Cons: Noisy seat n very less leg room
Pros: Everything from the plane, crew service and timing. Excellent
Pros: I loved everything from the food, the crew, the in flight entertainment.
Cons: I think this is hard to fix which is the comfort level. I was not avale to sleep well as the seats were a bit stiff. But it still one of the better seats I have been on for a long flight.
Pros: Great entertainment set up, a free hour of wifi and good food. The wifi was priced fairly. Overall, it was a pleasant flight that I even managed to go to sleep. I normally can't sleep on planes.
Cons: The entitled passengers and other rude passenger behavior.
Pros: We liked the excellent crew. They were very curtious and made sure every small request was fullfilled. We met couple of friends on the same flight. And so kids had excellent time during the 14 hour journey. The crew were very sweet to all the kids. Very patient and fullied there numerous requests.
Pros: Service onboard the flight was good.
Cons: Connection in Dubai was terrible. Super long bus ride. Nobody at the terminal to direct you to where the Business Class Lounge is. Had to walk very long distances to get to the Lounge. No staff at the gates in the Business Class Lounge. Flight was delayed but no staff to give information at all.
Pros: Food was great! The aircraft was very nice and the flight attendants were so helpful! Only a 3 1/2 hour flight and it was the best way I have flown!
Cons: Food was not very good. Lightly tested. The crew never came beside serving food
Pros: Evening thing
Pros: Bumped up to first class
Cons: Really small space. Airport crew was dismal. Boarding was more disorganized than in a poor African country and boarding is easy, I really don't understand
Pros: I was impressed by the professionalism!
Cons: Chinese passengers passing gas!
Pros: Entertainment was good
Cons: The seats were terrible and not enough cushioning
Cons: Thy did not hv service on demand in First Class. So had lunch at 10.30 am
Pros: Good entertainment
Cons: Seat was broken, the crew was unresponsive to calls, food was expired/bad. Seating was terribly uncomfortable because it was broken. I couldn't recline and the crew didn't really help. I love Emirates and I always fly Emirates. So this was an exception and very disappointing.
Pros: Whole experience was poor
Cons: Passenger seated next to me was bigger than the seat could take the whole flight it was u uncomfortable for me to even move an inch He was a smoker and smelt really bad I was told the seat next to me would be empty There was no space for my bag as others brought more than 1 piece of luggage with them on board The toilets weren't checked it was wet and dirty throughout Usually I fly 2/4 times in 60 days with emirates but this was the worse experience I had things on my tray before landing the hostess rudely asked me to put it in the pocket ahead of me as she didn't want to take it from me which is what I had originally requested for On the outbound flight I think your net package by mistake charged me Twice ! I strongly suggest if someone is bigger than a certain size then they should book 2 seats as 17 hours it wasn't easy for me to ask him to sit in a correct manner or have the handle half up so he uses my seat too Overall u satisfied and painful experience Net was slower on outbound too
Cons: Having to go through twice as arrived in terminal C and departed terminal A What a waste of time
Cons: Small sandwich and small breakfast for 9 hour flight
Pros: Slept well with minimal disturbances form the air hostess.
Cons: Cannot specify dietary restrictions while checking as it was not enabled
Pros: The way they receive and the way they take care of passangers
Cons: The water served is not sufficient I felt that it would be more better to serve water bottles.
Pros: I like the crew, service, boarding and comfort so I'm very satisfied from such services I will not fly in any other one except Emirates airline.
Cons: My car was left in Dubai , & I am not sure when I will get it.
Pros: The quiet flight I've been in , the crew were friendly and helpful
Cons: The standard meal was spicy to me , change the menu with more choices of healthy suitable for flight
Pros: Entertainment was top notch. Wasn't bored
Cons: Food could be less processed / more drink service
Pros: Helpful airhostes
Pros: Emirates is the best flight I've ever taken!!! The food, the drink, the service and the entertainment all surprised me! I'd like to take their flight to all the countries!!!;)
Pros: Very good entertainment system.
Cons: Food was horrible. No drink service. Old seat.
Pros: The crew were busy but very attentive
Cons: I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones.
Pros: Service was outstanding
Cons: It’s not the airline fault that our flight was delayed so many times. A 8 hour trip took us 13 hours.
Cons: Docking at an air bridge rather than taking a bus
Cons: Airplane was extremely hot, service was poor
Pros: crew amazing
Cons: flight always late as usual
Pros: lost connection sue ro the Arline , terrible ground staff
Cons: lost connection sue ro the Arline , terrible ground staff
Pros: I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks
Cons: My earphones was broken, a little bed for me. Entertainment without sport news.
Pros: My cabin bag got lost and theres no way to track it. Complete outrageous.
Cons: Everything. Worst experience of my life
Pros: Familarity with airline
Cons: Limited food options. No drinks service.
Pros: All the flights had bad Kosher food
Pros: Smooth easy ride and great business class lounges.
Cons: They need to cater for more Europeans in their food offerings. They also need to carry enough to ensure they do not run out. Bathroom locks require maintenance.
Pros: There was nothing worth liking . Plane was dirty in side . Tray tables were broken. Used pillows without hygiene sealed bags. Toilets were missing basic supplies.
Cons: Crew was aggressive and impolite even with senior citizens . There is no point in speaking English with senior citizen of Asian decent. Making faces and giggling among themselves with a sarcasm.
Pros: Overal, very pleasant flight.
Cons: My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch.
Cons: The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed.
Cons: Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon
Pros: The Stewardesses were polite
Pros: Superb crew and excellent service.
Pros: Crew was helpful and accommodating. The food served on this particular flight was outstanding
Cons: Typically cramped seats (I know its what I paid for, but still)
Pros: Service is good.
Cons: Wash rooms are limited
Pros: Entertainment system worked fine.
Cons: Economy class cabin is chaotic. Food is mediocre.
Pros: Chicken rice
Cons: Mess in TPE
Cons: Flight delayed by 4 hrs. Food was horrendous.
Pros: CREW AND PLANE
Pros: - Crew friendly and helpful
Cons: - very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by
Pros: Great crew. Super friendly.
Pros: Pilots were great! Flight staff didn't seem to care much. Didn't hand out water or juice. When asking for it it seemed like a problem. Wasn't impressed.
Pros: Good service
Cons: 1-hour delay due to inclement weather
Cons: The cushions were uncomfortable for a 14 hr trip. Not much choices in food. The omelette was bland.
Cons: Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks.
Pros: Flight attendant spoke good Mandarin and was willing to continue to speak it even to someone who didn't look like a Chinese speaker - unlike some Chinese airlines where they launch into English assuming that if you don't look Chinese you can't speak Chinese.
Cons: A glass of wine or beer would have been lovely.
Pros: Good flight
Cons: We were scammed by Kayak and Cathay Pacific. We had entered all our information correctly: first, middle, and last name. Cathay Pacific did not print the middle name of the boarding pass. Apparently, Hong Kong is strictly on the passport exactly matching the boarding pass. We were stopped before security and Cathay Pacific decided it was the perfect opportunity to charge us $400 for a rebooking instead of amending the name, which we had entered correctly in the first place. We were pushed back and forth between kayak and cathay when kayak told us they weren't able to change the name on the day of the flight. Will never fly cathay or book from kayak again.
Pros: Nice flight great service
Cons: I like everything
Pros: Service is good.
Cons: Food is too simple.
Cons: Flight was delayed.
Cons: Food pretty bad on the 8am flight in economy.
Pros: GOOD !!!
Pros: The crew on this particular flight were incredible. They went above and beyond on every aspect. The best service I've ever received on a flight and I fly 40-50 times a year.
Pros: Terrific first class and business club in Hong Kong. Great flight crew. Everything else also excellent. Keep up the excellent work.
Pros: The entertainment offering is excellent and the flight schedule into Sapporo is ideal. The food was great and came out at the right times.
Cons: Staff are not as friendly and knowledgable as other airlines I have flown in Asia.
Pros: The service was outstanding, the food actually tasted good, and not "good for airline food," just good. The seats were comfortable; lots of entertainment options and boarding was run super efficiently. I'd fly this airline anytime.
Pros: Crew was pleasant.
Cons: First and international flight - the seats are cramped, the meals are extremely 'blan' and the entertainment selection was not very good.
Pros: Everything! Even coach was a great experience
Pros: Everything about the flight
Cons: I loved everything
Pros: Staff was very nice and accommodating. I have no real complaints, it was a really comfortable flight.
Cons: The food wasn't very good, but I didn't make the trip for the airline food. The flight was great otherwise.
Pros: The crew seemed genuinely nice and helpful
Pros: Not much I liked at all for the rave I’ve been hearing.
Cons: Crew needs attitude adjustments, as well as the whole aircraft could use a makeover - it’s completely outdated. Plus, the layover in Istanbul was horrible! There were people not wearing masks, and airport staff wasn’t even enforcing any safety even if they saw wrong things happening.
Pros: Great service! Very safe flight!
Cons: Warmer food, maybe... but safety was great.
Pros: Outstanding and conscientious crew.
Cons: Seats continue to get more narrow and rows are moved closer and closer. However, the Turkish Air seats are among the most comfortable, relatively speaking.
Pros: Seats were very uncomfortable
Cons: too expensive for flights
Pros: My seat was very comfortable. The inflight entertainment was great. I always love the food on Turkish Airline flights. Check in was easy.
Cons: The flight was 2 hours late. The attendants were a bit cranky....usually they are great on this flight.
Pros: The crew was very attentive, and the food was outstanding.
Cons: The wine list was a bit limited.
Pros: Turkish continues to go above-and-beyond to provide all of its passengers with a quality experience. Meals were actually good (I opt for the Vegetarian offering) and Economy seats are perfectly fine.
Cons: Both ground staff and inflight crews border on rude, but I choose to believe it's a cultural thing and not a corporate or personal failing. Really, it's a coldness more than anything. No warmth or empathy. Planes are showing their age, particularly in the seat monitors. Screens have dead zones with inoperative icons. Also, quite a few seats were literally falling apart. But, when you fly to more countries than any other airline, some wear-and-tear is to be expected.
Pros: The flight was excellent. Thank you.
Cons: I sent my old grandparents trusted them to take care of them but they were treated very badly and had a horrible trip
Pros: Service, professionalism
Cons: Food is good but very bland.
Pros: The friendly people and the ease of flying alone so far away.
Cons: Same problem as the first segment (see above)
Pros: Nothing. How can anyone overbook a flight and want the passengers to pay the price. Food is horrible. Will never book with this airline again
Cons: Everything. Customer service is horrible
Cons: My husband's passport expires in March of 2018, 4 months from travel dates and we weren't allowed to travel because it has to be 6 months. We booked our tickets in August of 2017, Turkish Airlines could've told us this. During booking, they ask for passport expiry date, what's the point if you're not going to tell us in advance and wait till our travel date to tell us this information. We couldn't travel on our vacation as planned and we were charged an additional $3,000 to change our tickets.
Pros: The ground and flight crews were outstanding. Boarding was easy in Houston. I got to see the flight crew handle a medical emergency and saw that they were well prepared, efficient, and concerned. The food and entertainment were fine. I felt like the seat space was better than on British which I often use. I had an empty seat next to me however. I was impressed that the flight crew moved a taller gentleman to a premium (exit) seat to accommodate his extra tall stature. He didn't ask, but they wanted him to be comfortable.
Cons: The airport in Istanbul is pretty manageable. They changed the gate on us twice for the connection, which meant a bit of walking. But the crowd was pretty manageable compared to LHR.
Cons: Turkish Airlines sells you a long layover business class ticket but then cannot deliver the promised hotel as American passport holders cannot leave the airport So enjoy your 22 hour layover in the gate area This is fraud This change in visa for USA passport holders was known for weeks but they chose not to let customers know when booking the tickets Kayak You should take this up with Turkish Airlines as this is blatantly false advertising and you are supporting this fraud on your site by not highlighting the restrictions
Pros: Paying only half of what other USA airlines offered we had a one stop trip from (IAH) Houston to (TLV) Tel Aviv and were served two meals with offerings of other food if needed. I don't know what was served but it was good yet very different from what we eat in Texas. Then we had a 2 1/2 hour layover in (IST) Istanbul Turkey which gave us plenty of time to get off the plane, shuttle to the terminal gate then walk around the airport for about an hour before heading to the next gate for our connecting flight. The crew was very pleasant and the flight very smooth.
Cons: The landing in Instanbul Turkey was very poorly done, by far the worst I've ever experienced but the rest of the flight and connecting Turkish Airlines flight to Tel Aviv was great. The seats are very cramped but not much different than any other economy seat I've had on any other USA airline. The price of the ticket more than made up for the seat.
Pros: Food was good on both flights.
Cons: Seating was terrible. We were in the 2nd row of the normal seats on the right side of the plane. The space between the rows of seats was much to tight, so I had to turn my legs to the side to fit into the space. I am 6'. However, I noticed that the row across from me had about 4" inches of additional space so I am thinking that the row I was on was set in error. This needs to be fixed. Also, they were much to late in turning on the air conditioning as we loaded and waited for takeoff.
Pros: The flight crew was great. The ride was smooth
Cons: The food was ok....Not an option for vegetarian
Pros: The food and boarding went fine.
Cons: There was no air in our section of the plane. The entire flight from Houston to Istanbul was miserable. It was 85 degrees or higher, and every chance we got to complain to a flight attendant was met with dismissal. We were told they were trying to fix it, but really there's nothing they could have done, and they shouldn't have made it sound like if we just waited a little the problem would get fixed. Not only was it hot, but there was no actual air flow of any kind, and as a person with Asthma this was extremely uncomfortable. Our section was right behind the first class section, and the flight attendants kept trying to keep us separated with the curtains, even though the only way we were getting any air was from that cabin. We consistently requested them to leave the curtains open in the hopes that some air would make it's way to us, but there was little change. Some families with newborns were moved to first class, and some passengers were able to scout out and find other available seats throughout the plane, but for the majority of us in that section, we had no air, and were treated very poorly for as much discomfort as we were going through. There was no apology and little acknowledgement to the problem at hand and I felt personally very disrespected by the whole experience.
Pros: I was very impressed that I am already looking to travel again with the airline on my next travel!
Pros: Flight left on time. Crew was friendly and was multilingual. Entertainment on our personal monitors was good.
Cons: Overall it was a good flight but since I was not familiar Turkish Air, there were some glitches. Although I'm not wheelchair bound, I have great difficulty walking distances with fear of falling. I was never offered some assistance by the Houston airport or the airline at this point. The seating on the plane is difficult to maneuver for a disabled person. The flight was OK except for cramped spaces. The flight left on time and that was good considering Houston had just gone through the hurricane.
Cons: The country
Pros: The food, when you get what you ask for, isn't bad
Cons: Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices.
Cons: The food was rubbish. I ordered Hindu veg meal. The food was just plain and there was no glavors at all.
Pros: As usually, the crew, good, entertainment, and comfort were all marvelous.
Cons: The boarding process was slower than normal though it seemed out of control of the Turkish Airlines staff.
Pros: A much nicer 777 on this leg.
Cons: The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with.
Pros: The seats were comfortable, food was ok . Staff were friendly
Cons: The service was a bit relaxed, with kids I had a little hard time getting attention promptly
Pros: That I heard great things about Turkish Airlines
Cons: Staff at the gate and on the plane were rude. At the gate, I asked if there was an isle seat or an emergency row seat available (because I have long legs and long feet) and he said he would check and see. Well, he failed to inform me if any of the seats were available, so I sat in a window seat to Istanbul and a middle seat to Venice. I had to pay $160 for an extra bag to Venice. I asked if the airline allowed military members to check a third bag for free, I was laughed at, and told that US military members get charged more because we're not in the Turkish military. So as you can see, this trip started off horribly. My flight attendant seemed like she was having a horrible day because her attitude and customer service was bad.
Pros: The food on board was better than average.
Cons: The whole operation was shabbily done. Because of a Turkish airlines' flight delay, we wouldn't be able to make our connecting flight to Venice from Istanbul. So the agents booked me and my traveling companions on DIFFERENT flights the next day, long after we had paid to be getting to Venice. It took a long time and a lot of work on my part to get our tickets corrected to all be on the same flight, and the whole thing was very unprofessional. The lower price for Turkish airlines is not worth it when you have to spend an entire day of your vacation sitting in the Turkish Airlines airport hotel because Turkish Airlines can't properly get you to your destination on time.
Pros: In-flight service (food and entertainment) and crew are excellent.
Cons: I think boarding process in Houston was a hectic and slightly disorganized.
Pros: In flight entertainment was great. The crew were very courteous.
Cons: It was so hot, nearly unbearable. Not sure why, maybe a one time thing, but definitely very irritating. The food was mediocre at best. As well, the tray of food kept sliding off the retractable table. Seats were pretty cramped.
Pros: The crew was very nice. The entertainment quite rich.
Cons: Since the flight was very crowded, they didn't let me bring in the cabin my garment bag, I had to stuff it in the suitcase.
Pros: It is very hard to separate the hassle of air travel from the airlines so the size of your seat and the many security checks that infuence our opinion are beyond their power. The food, service, little overnight packet and staff were excellent.
Cons: The general hassle of air travel. Small seats, little space and the herding thru security and long lines. You really have to be slim and trim to fit in the seats and walk the long distances from one gate to another. Great motivation for getting in shape and loosing weight.
Pros: Food was good. Entertainment was great.
Cons: Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients.
Pros: The seats not very comfortable. The staf not friendly at all.
Pros: Good chow, decent beer, and stewardesses that can walk straight down the aisle!
Pros: From extra free bag, to all the little things they give you to make you feel much more comfortable, to the scrumptious meals and constant attendants attentiveness to passengers needs. Loved everything!!! Especially the way we can follow our route on the screens.
Cons: Nothing at all
Cons: Flight attendant didn't instruct the passenger infront of me that during having food he have to upright his seat
Pros: Flight attendant cared a lot about the older lady sitting next to me, was grateful when I helped her. Food was excellent, screen size and selection of viewing material was very good. We were on time and the little comfort bag was very good, lip balm!
Cons: Nothing that I didn't really like, the price was good and the service excellent.
Pros: The people were very nice. Polite and friendly. The entertainment was good as well. I was impressed with their vegetarian food, for airplane food.
Cons: The boarding process and the crew handing out drinks and food seemed unorganized. Not sure if they were understaffed. However, they still remained nice even though you could tell they were stressed.
Cons: Flight from Istanbul to Amman boarding was a mess
Pros: Nice onboard entertainment system
Cons: Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world.
Pros: Food and in flight service
Cons: Flight boarded late, boarding process was chaos, and we took off two hours late. This in turn made us miss our connecting flight. We had to spend the night in Istanbul, forfeiting our luxury hotel in Venice. They wouldn't let us get our bags in Istanbul so we were unable to get toiletries or change of clothes. I will be seeking reimbursement for Venice hotel, Istanbul recruited visas, and travel inconvenience.
Pros: I liked the food and the vegetarian options. Also the the movies were updated and it had a lot to choose from
Pros: Good tasting food
Cons: Slow crew with no flexibility at all. They did not respond to any "custom" request.(e.g. milch for the kids.)
Cons: Flight from Houston to Istanbul got delayed; Turkish Airlines representative confirmed that flight will catch up on time and I can reach my connecting flight on time, however changed my ticket for the connecting flight so I would leave Istanbul next day - without informing me about the change.Once I realized changed "date/time" in the ticket (VS what I booked) and complained about it, all Turkish Airline representatives were acting line they don't understand English...this is unacceptable. I ended up spending the night in the Airport.
Pros: Great food and crew
Cons: The touch screen did not work properly
Pros: Crew were excellent
Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.
Pros: Almost everything, especially the crew.
Cons: Don’t feel like anything should be better to be honest
Pros: Fast boarding
Cons: Slow in refuelling, got us delayed for 40-
Pros: Great crew.
Cons: Ran out of business class meal. Substituted a Econ class.
Pros: Newer plane, crew was amazing, seats were adjustable
Pros: The crew was great. The soecial meal request was hadled well despite oversight.
Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.
Cons: Flight got delayed 30 minutes
Pros: Crew was helpful and food was very good
Cons: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai
Pros: The friendliness of the crew
Pros: General flight journey
Cons: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.
Cons: The plane was very hot
Cons: not really
Pros: The flight arrived a few minutes early.
Cons: The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor.
Pros: The crew were amazing and the flight was very smooth.
Cons: Keep up the good work
Cons: Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily.
Pros: Smooth flight.
Cons: Seat a little cramped.
Cons: Not enough leg room
Cons: Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow
Cons: I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN
Pros: Very friendly onboard personnel - I really had kind of homy feeling.
Pros: Flight crew very nice
Cons: Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door
Pros: The crew was efficient. Flight left on time. Food and wine served.
Cons: No entertainment.
Pros: Comfort was better than on the previous Dash-8. Food was OK.
Cons: Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.
Cons: Didn’t happen.
Cons: The movie selection did not seem extremely varied.
Pros: Friendly in-flight personell
Cons: Approx. 1 hour delay, which was not the airline's fault (construction on runways)
Cons: ... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to.
Pros: On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!
Pros: crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more.
Cons: tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones.
Pros: Flight crew; legroom even in cheap seats.
Cons: Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!
Pros: Comfortable seats. Warm plane with happy staff.
Cons: Maybe a second sandwich option for food, not everyone likes cheese.
Pros: Service impeccable!
Cons: They have one line of executive class after the kitchen and toilet, is very noisy.
Pros: The food and the punctuality
Cons: The technology in interteiment is not touch screen
Cons: It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you.
Pros: Crew was courteous and polite! Entertainment system had some great movies at no additional cost.
Cons: Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?
Pros: Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system
Cons: Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward
Pros: Airline staff good and professional
Cons: Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop.
Pros: The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good.
Cons: The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle.
Pros: The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier
Cons: As above
Pros: Free wee cake.
Cons: Nothing in particular.
Pros: The constant supply of food that was offered to you. The crew was nice and always helpful.
Cons: The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be.
Pros: Spacious cabins, friendly service
Pros: Service was good
Pros: Excellent service and comfortable flight
Cons: Flight delay roughly an hour
Cons: I slept didn't have snack offered and no entertainment
Cons: I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes.
Pros: Fine as delta flights go
Pros: Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight.
Cons: Would be nice if there was wifi on board
Airlines flying from Houston to Taiwan Taoyuan Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Houston to Taiwan Taoyuan Airport
Masks required on board, masks provided on flights from Houston to Taiwan Taoyuan Airport
Social distancing seating
Middle seats unavailable to book on flights from Houston to Taiwan Taoyuan Airport
Testing for antibodies, testing for symptoms for flights from Houston to Taiwan Taoyuan Airport
Waiving of change fees. Search flexible flights from Houston to Taiwan Taoyuan Airport
Houston (IAH)United States