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Schedule and on time departure and arrival were great. The crew was good, but a change in aircraft bumped many of us from our expected seats. It was a crowded flight, but the cabin crew did their best to keep things under control.

Austrian was not the issue. Kayak was terrible The flight was canceled. Frustrating but it can happen. The worst was Kayak's customer support around re-booking. I have chatted with a bot, than with a person who insisted the flight was still on as originally booked. while chatting i went on Austrian web page and told the kayak chat lady that the flight is shown as cancelled. She said she will escalate this and that someone will contact me within the hour. When I have asked her to give me the details of the flight she sees, She gave me the general A to B and return B to A. Totally unhelpful. After two hours I contacted them again, They were still saying the original flight is as scheduled and when I explained again I was told I will be contacted within 2-6 hours. NO ONE CONTACTED ME EVER SINCE! I have than contacted Austrian directly and was rebooked on a difficult flight. Kayak continued to send me irrelevant updates about my original flight. Terrible customer service at time of need.

the flight was canceled, and I had to stay more than six days at hotel . waiting . then I had to buy new ticket. really it was very bad experience, and I lost a lot of money and time , and your airline said sorry

Management and staff att viena wasn’t professional,and they are not good by how to communicate and solve the problem, I was shocked , as I know Austrian airlines was amusing Thank you

Overall pleasant flight . The lunch was exceptional! Delicious chicken curry with perfect rice and amazing chocolate (Sacher torte) for desert. I have not eaten such a good airplane meal in a very, very long time.

Flight attendants were awful, very rude and inconsiderate for mothers with small infants traveling.

Food: my selection was pasta with vegetables, though it was potatoes not pasta. Breakfast was 2 rolls and some sort of spreads— not sure what they were. Worst thing was that we had to wait for over 90 minutes for our bags to show up at O’Hare

Austrian business has no access to lounge Boarding is chaotic , mad scramble Business is just an economy seat in front Crew was very nice, attendants very friendly Bus to gate afterwards

I liked that the air staff is very good, but the ground staff still has lots of areas of opportunity. They raise their voices over the passenger questions or requests for information.

I miss my flight due to boarding pass won’t load up

Flight schedule was modified and the final departure time delayed.

Big delay because of the weather but communication not so good. Boarding already late (due to tight schedule on Wizz side). When you get in you are hurried every second even if you still need a few seconds to arrange your bags. Food far away from how it looks in the catalogue and right on row 8 already out of chocolate although you are supposed to receive one for a menu. No replacement was offered.

The border control opens at 4:30 so there is no point in going in early as the wizz email suggests. Our flight utilized a plane with plastic seating which was really uncomfortable.

Check in took very long. All three priority agents left for lunch or something and the line did not move.

Il n’y a pas eu de vol du tout puisque celui à été déplacé à la veille sans aucune information. Aucun remboursement ni service client non plus. Scandale !

A GOOD IDEA IS TO SEND TO ME BOARDING PASS IN ADVANCE SO I DONT HAVE TO FIGHT FOR IT

Attesa lunga nella comunicazione del Gate e dopo l'apertura del Gate

Sempre in ritardo, bagni sporchi e sedili sporchi con le briciole

Wizzair is a mess, don’t trust them, all flights are delayed, nothing is secure with them, they are the poorest of all companies.

Pierwszy raz odbyłam tak pozytywny lot. Uprzejma, świetna załoga. Kapitana lotu W6 1771 z 6.01.2024, pozytywnie zaskoczył wyraźnym kontaktem i ciekawostkami na temat lotu, jak i informacja o zorzy polarnej zachęcając do zobaczenia przez okana. Delikatne perfekcyjne ladowanie WIELKI SZACUN i GRATULACJE dla KAPITANA!!👏👏👏

After the flight. Waiting to long to get off the plane

Very very very…… uncomfortable seats /does nor reclain/ and so little space /this was 5:30 hours flight- and quite expensive no longer low cost airline/ 5:30 hours flight and no water or snacks was offered anly very expensive sales.

Was denied to enter the previous plane so couldnt make it to this one

Got rejected to enter the plane because i took calming pills. Im scared of flying and i always take it since 12 years and it was never a problem with other airlines.

Shambolic boarding with ZERO information on why there was a delay. Don't treat customers like sheep. Crew good. Aircraft new. Late departure with minimal information from flight deck.

The flight was 1.30 hour late because of the Police checking 4 passengers. This was not Ryanair fault but was quite ennoying.

The boarding process was fast Uncomfortable seats ,do not recline.

My fligh was suddenly canceled and no ine approached me The web response was the only one and it was poor and not satisfactory Wizz did not take care for moving me and my family to another flight instead and simply gave us back the flight credits which i cant do nothing with !!

The crew was not very friendly or did not seem like very approachable. The plane was quite dirty and it didn’t sound too good when landing.