Pros: "The crew was extremely kind and selection of food/drinks was excellent."
Pros: "On time Easy and no issues"
Pros: "The entertainment was nice!"
Cons: "The seats were not comfortable"
Pros: "La atención del crew en el avión"
Cons: "Aunque Sean viajes cortos ofrecer almenos bebidas"
Pros: "A quick, quiet and relaxing flight - no stress at all. The flight was uneventful. My carry on bag had to be stored in the bottom of the aircraft as the overhead lockers in the aircraft are small. As such - just before you board the aircraft, you place your carryon bag at the bottom of the steps and then when you get off at your destination, you collect your carry on bag at the bottom of the steps - no time wasted and worked easily."
Cons: "The English announcements were a little hard to hear/understand as the flight attendant read it so fast - but then again - it was a short flight - so every second counts :-)"
Pros: "Flight arrived safely and on time."
Cons: "Luggage was terrible. Forced me to check my 1 small laptop bag despite letting others board with duffel bags, then lost 1 of our actual checked bags in the airport for an hour after our other bag was delivered."
Pros: "Not much. There was one flight attendant that seemed pleasant but I wouldn’t know for sure since the attendants ignored all passengers except for those who had preordered their meals."
Cons: "It was extremely frustrating that there was no kiosk available when checking in. I did not have a bag to check, yet I waited on a ridiculously long line to check in for my flight. The people working the desk at the gate were slow and unpleasant. Service on plane was terrible."
Pros: "One crew guy was really nice. I had bruised my leg and he gave me ice and checked in on me."
Cons: "Vueling/Iberia lost my luggage."
Pros: "Fine flight once we were in the air."
Cons: "There were NO SIGNS saying it was a level flight, not Iberia. No one at Iberia check in desk etc. We eventually figured it out after a while. In general Iberia and level are short staffed and unorganized. If you're willing to deal with this, it's an affordable option and they'll get you from A to B."
Pros: "Smooth flight"
Cons: "It was delayed"
Cons: "I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…"
Cons: "They had problem with plane and had to change it. Then we havd the proper allowed carry on and they had no space.... short thrip of a little over an hour but the getting to leave was the worse...."
Cons: "Crew was friendly to some people and completely ignored others, or at least me. Not sure if they knew Passenger status or what."
Pros: "Entertainment was ok, had holl rodarte options and good variety"
Cons: "Seats are hard, no leg space, no elbow space, the upright is 90degrees. The crew is not helpful, to the point and act like they are doing you a favor by being there. In one instance the attendant told a passenger "you can move your bag, or I will move it for you." To another passenger, without prev"
Cons: "It should have departed on time. It departed 50 minutes later than the original time."
Pros: "Arrived at destination"
Cons: "Left an hour and a half late due to mechanical problems. This also disrupted in flight entertainment system. Got to destination"
Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Pros: "Clean and fairly new aircraft. Good flight"
Cons: "Ground staff more helpful"
Pros: "Don’t feel fully informed of what is going on. Had overhead bin opened and seat reclined during takeoff."
Cons: "Gbhbhfhyhyugfrrfffffgggffccxccccvvgfcvgvggbbvvgcvvv. B"
Pros: "It was a direct flight"
Cons: "Ticket had no info on baggage allowance. Got charged $55 for one piece. Website has glitches that would not save passport info. Flight attendant did nothing. Did not ask people to have their seats upright during landing. No food or even water for a 7 hour flight unless you pay. Seat uncomfortable. Horrible experience."
Pros: "On time, clean airplane, smooth, good flight overall"
Cons: "No entertainment or food on board. Not even drinking water"
Cons: "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."
Pros: "Nothing -- though seat was okay. No leg room, but it reclined a little, and had those foldable headrests."
Cons: "The boarding was supposed to be by zone, but was just a mad rush. They served no food, not even for money. There was an onscreen ordering option, but for the entire flight it said "this service is temporarily closed". They didn't have a beverage cart. Not even water or coffee. I couldn't even get a cup of water to swallow some ibuprofen and an allergy pill (somebody brought a companion cat, I suspect, quite near to me). No food or water on an international flight across the Atlantic??? You've got to be kidding me -- that's gotta be close to illegal, not providing any means of hydration. But it's certainly cheap, mean, and unacceptable. Pathetic, too."
Cons: "Delays an chaos"
Cons: "We had to walk onto the tarmac and climb up stairs to board the plane carrying our luggage and small child."
Pros: "Once I understood how it worked it was a breeze"
Cons: "Made more than four different lines before 1 understanding Iberia worker helped us out. Was told that that wasn’t the correct line and sent to another. The next place the same for more than 3 times. Then finally, Raquel, LISTENED, and away we went."
Cons: "This is my second time flying with this airline and it’s 40 mins late leaving again! Poor reliability and flying at night with my young son. I did not want to arrive an additional 45mins later in a city that can be dangerous"
Pros: "Some good films to watch"
Cons: "Terrible seats mediocre food our tickets said Iberia but it was actually its low-cost version Level"
Cons: "Layovers are what makes the flight bad."
Cons: "The plan was too small."
Pros: "The cool thing about this airline is that it’s dirt cheap to get from Oakland to Barcelona!! I will say tho, you do get what you pay. We purchased the most basic flight and that’s really what it was. Tight leg room and lots of people. If you’re over 5’5 I HIGHLY RECOMMEND getting extra leg room if it’s available. Aside from that. The flight was cool and the staff was nice!"
Pros: "Good organization and time on flight."
Cons: "In 10 hours never offered water."
Pros: "Airport was spacious and gate area/aircraft clean"
Cons: "Captain made. Or announcement other than twice very loudly to announce take off/landing to crew. Woke people up."
Cons: "Disorganized boarding"
Cons: "Extremely uncomfortable and no food or drinks with basic fares (have to wait for separate paid cart). Watched a sick woman be told to go away when she asked for water."
Pros: "Our flight was subcontracted through another airline, Level, so my comments are related to Level."
Cons: "I called the airline a week before our departure regarding the baggage fee. I was assured the fee was included in the price. However, at the time of check in, I was charged a $55 checked bag fee."
Cons: "Flight from Iberia, operated by AA and finaly no flight!!!!!"
Pros: "We flew like we were on a business class service, excellent crew, nice offer of meals, comfortable seats and flawless journey. If you are given the chance to upgrade to Premium, do it."
Cons: "Short selection of subtitles for videos. Catalogue not bad but could be improved"
Cons: "Slow service by the flight attendants; poorly stocked food options. perhaps it’s a European thing with budget airlines but to pay for water is unacceptable."
Pros: "Quick boarding."
Cons: "No movies or videos. Children crying and screaming."
Cons: "I got to airport and it wasn't operated by iberia as I had been told. Instead one part was operated by American Airlines in the second part of my flight is operated by British Airways which involved a 30 minute walk and train ride through the airport"
Pros: "Professional kind and helpfull crew Punctual departure and arrival on time"
Cons: "No free headphones available and no games on personal tablets No vegi dishes and no choice of meals for allergic passengers Very little space for legs"
Pros: "Great in flight experience! Cabin crew were very friendly and kind. Entertainment was awesome!"
Cons: "Food was delicious compared to most American airlines. However, portions were smaller. Seating is more narrow compared to standard non low-cost laung-haul airlines. You will not have a pleasant flight if you're a tall and/or a big person."
Pros: "Extremely punctual Friendly staff Comfortable seat design Outstanding entertainment options"
Cons: "No complimentary drinks, not even a glass of water. Check in was horrendous. I pre purchased luggage Check in but when I arrived in airport the automated system doesn't like to that piece of data. Didn't know that so was in a long line to use automated check in when I was supposed to be in an even longer line to have service personnel check me in. So finally after standing in both lines I did get checked in......."
Pros: "Cheap fare"
Cons: "Disorganized boarding and didn't even offer water for free on flight."
Cons: "They let me sleep through the free snacks and woke me when they came through with the pay-for snacks"
Cons: "If my plane wasn’t overbooked and I actually got on it. Instead I missed my connection in Barcelona and had to buy a new ticket from Barcelona to the US."
Cons: "Include the baggage fee in the price of the ticket"
Pros: "The airplane"
Cons: "Flying on time"
Pros: "Check-in for bags was fast and the staff was very friendly."
Cons: "At check in, our carry-on bag was 1lb over weight and we were told we would need to check our two bags. We saw several individuals with much larger bags boarding the plane."
Pros: "The plane its so big and we arrived in barcelona on time its my second time."
Pros: "The plane was large and the seats very confy."
Cons: "The AirEuropa App, doesn’t work very well with IPhone, getting constantly error signs. I decided to change my seat after getting the boarding pass, but it was impossible. The app didn’t allow me."
Cons: "There was a 2 hours delay that caused me to miss my other flights, without any compensation or at least apology"
Pros: "The check in process was fast and the airport security was courteous. The seats were comfortable and the plane was pretty empty."
Cons: "One of the flight attendants, instead of waking us up gently to reposition our seats to the upright position to land decided to wake both my husband and I by abruptly reaching between us to get to the arm rest and do it herself. This was extremely rude and unprofessional."
Pros: "Ahead of schedule out and inbound."
Cons: "Paid for wifi didn't work for me."
Pros: "Flight was on time and without incident,"
Cons: "There is nothing I did not like."
Pros: "The crew was friendly, and the chicken with rice was not amazing but better than average for plane food."
Cons: "The plane was not in the best condition, worn seats, many screens not working... Looked like maintenance is not a priority."
Cons: "I'm curious with Air Europa for not thoroughly detailing me at the time of booking about the extraneous and very unreasonable check-in baggage fee for €60!! For checkin in 1 bag at the counter! The website was deceptive in its wording with 1 baggag is free and the rest has a fee. Therefore, i understood that i didn't have to purchase a check in luggage fee. That right there is living expense that I depended on for my trip. Thanks Air Europa! The check-in agent and another Air Europa representative at the Madrid airport did little to anull my fee that I felt mislead about. That was terrible customer service! I tried to give my flight a chance, but the touch down landing was probably one of the worst jolted sloppy touchdowns I've experienced. I looked around to see other's surprised reaction. I don't know of how Air Europa stocks or current state of economy are; but after dropping €60 for 1 checked in luggage, I'd expect a free beverage or light snack provided. Even the hot tea was €2.50. Im not happy and warning other's not to use this airline."
Cons: "Delayed, both ways"
Cons: "Scam of taking enormous amount of money from passengers for check in baggage. At the time of making the booking,your website didn't show how & where to pay for Che k in baggage but when I checked in at the airport I had to pay 60 euros each for check in baggage when I had paid only $50 for the airfare. I think it's highway robbery to charge so much for checkbin baggage by deceiving passengers of not providing the option to pay half the price at the time of purchasing the ticket. I would never book another ticket through your site & will make sure I tell everyone to do the same. I had worse experience ever."
Pros: "No delays! Accurate"
Cons: "Boarding process they start from back rows first"
Cons: "Row 35 should not be an option far too tight"
Cons: "no service, bad food, no individual tv screens, no choice movies"
Pros: "Crew was nice"
Cons: "Air Europa lost my bag for 6 days. I picked it up at the airport finally the 7th day of my trip. They found it on day 3 but took 4 entire days to ship it from Boston. Awful. We were also delayed 3 hours in Madrid with no compensation, we got a "snack" voucher that totaled $5. It was terrible and I will never fly this airline again."
Pros: "Arriving plane was late and then there was added lateness because of a bag put on the plane without owner getting on plane -- perfectly fine otherwise, just a bit disorganized."
Cons: "Terrible line up for boarding."
Cons: "Kayak did not disclose that checking bags would cost extra. We got hit with a 60e checked bag fee at the airport. If it WAS disclosed it certainly wasn't in plain site on the mobile app. I checked back on the app to see if I had missed it disclosed somewhere but I still couldn't see it. So it's almost false advertising. Kayak should protect its users. Also, our checked bag that we paid the extra money for arrived late! After our flight was delayed over an hour by the way! Kayak should protect its customers better. Or at least make sure they're informed"
Pros: "Smooth flight. Quick flight."
Cons: "ALL food was sold to us. No movies."
Cons: "The ads! No food. Nice new plane though!"
Cons: "We flew twice in 2 weeks. One way the delay was 40m, back - 1 hour"
Cons: "Flight was cancelled without explanation. We scheduled flight was also seriously delayed. Flight to Barcelona was siginifivantly delayed as well. Poor communication to the passengers. I'll never fly Air Europa again. Moreover, I'll recommend my friends to not fly this airline as well."
Pros: "The new planes are great! Lots of room in the overhead bins, I was able to fit my acoustic guitar in without any trouble. Crew were very helpful and professional. Thumbs up Air Europa!"
Cons: "Don't have tv , after overnight flights we sitting in airplane more than 1,5 hours with out air conditions"
Pros: "I had zero problems"
Pros: "Short flight"
Cons: "Not clear how to precheck a bag when booking Cost 30 instead of 15 dollars at counter"
Cons: "There wasn't any entertainment. But this was a short flight, so was expected."
Cons: "The boarding procedure need to improve."
Cons: "Lengthy boarding process."
Cons: "After trying several times and calling the airline, hearing everything was ok... It wasn't. When I showed up at the counter to check in luggage, not inly I was not checked in for the flight but also I had to pay a counter fare for not including the lugagge in the check in on line... . Although very polite, airport personel could not help ne with the provlem created by the airline. No explanation so far to the reason I was not able to check in on line and save 30 Euros... Next time I am flying Iberia. Same price, better service."
Pros: "No major delays"
Cons: "MAD to BCN leg. Slow boarding..Only one unenthusiastic attendant checking boarding passes. Obviously very tied. On board crew statue like. Little enthusiasm."
Pros: "Iberia was fine"
Cons: "We go to our final destination 6 hours after we should have."
Pros: "The flight was again pleasant."
Cons: "In Barcelona, we waited for between 60-90 minutes for our luggage. Nothing was lost, so there were no additional complications. But it was not clear that why it took so long. The delay was so extensive that even the electronic board and our luggage station no longer showed our flight. The only saving grace is that we see other people's luggage were still coming out."
Cons: "The hour plus delay that caused me to miss connection"
Cons: "My flight was delayed"
Cons: "Very late taking off in both directions with no one providing information to the passengers."
Cons: "Boarding started almost 45 minutes late and no one knew why, crew was very short with everyone, once again no entertainment available"
Cons: "my luggage never left ibiza and wound up in Madrid for 24 hours"
Pros: "Staff was friendly and helpful. All our baggage made it to our finally destination in one piece."
Cons: "We kept getting an error when trying to check-in online. The check-in counter was slow and didn't open until two hours before for an international flight. Even after being checked in they didn't release the gate location until 30 min before takeoff. Surprisingly the flight was still on time and baggage made it."
Pros: "Great little plane, no queues, on and off quickly, start the holidays in a very easy, and happy manner. The flight was from Barcelona to Minorca, and we took a twin engined puddle jumper run by Swiftair. Excellent!"
Cons: "Not too much. Pretty good in all facets"
Pros: "The flight experience was pleasant!"
Cons: "WIFI announcement which did not exist"
Cons: "Smelled badly of fuel"
Cons: "Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there."
Cons: "3 hours delayed due to a mechanical problem."
Pros: "Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member"
Pros: "The crew was nice."
Cons: "The flight was delayed."
Cons: "Late as per Vueling fashion"
Cons: "There was a long delay, longer than the flight itself. In a rush to catch up (or go home) they did not clean the plane before boarding, not even superficially."
Cons: "Could of been on time. I missed my connection and it cost me 1000’s. Worst airline ever."
Cons: "There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination."
Pros: "Vueling is a great airline - very hip and cosmopolitan. The crew was young but intelligent, hard-working and helpful"
Pros: "Quick, cheap, and convenient"
Cons: "Like riding a park bench through the sky"
Cons: "I was informed upon arriving that I was on "standby" for a flight I'd booked weeks in advance, and told the reason was I had not paid the surcharge to reserve a specific seat, and Vueling oversold the flight by 10%. Not cool, Vueling. Also the flight was almost an hour late taking off."
Pros: "No comment"
Cons: "No coment"
Pros: "It was a very efficient flight. On time"
Cons: "It was raining when we boarded the plane and some people were stuck outside for a little bit."
Pros: "Good timing, efficiency"
Cons: "boarding was slow"
Pros: "Plane looks new and clean."
Cons: "Boarding process, included checked in luggage and limit hand carry to 15 kg."
Pros: "Good price"
Cons: "Baggage took far too long"
Pros: "The flight actually got me to my destination"
Cons: "I asked for priority boarding at the counter since I’m pregnant which they agreed to. They advised me to wait for the priority announcement to board first. That did not happen. They simply let everyone on at once causing a stampede. Flight was delayed. Flight had no AC until almost take off. Smallest amount of legroom I’ve ever had in my life."
Pros: "Comfortable seats"
Cons: "It was delayed with no reason and I missed my check in. I specifically purchased this flight vs the one at 10 pm to not miss check in. Ugh! 20 euro late fees. So, I paid more for the flight (because the 7pm was more than the 10 pm) and now I have to pay a late fee to check in. On top of that, I paid an additional service fee by booking though FlightNetwork and they did not book my checked luggage like the price breakdown said. It’s been terrible and a waste of time and money."
Pros: "Efficient boarding and departure. Clean aircraft."
Cons: "Seats are too close together. This is the first time my knees the seat ahead of me."
Cons: "Never made the flight bc the 1st leg of the trip was delayed. What a waste of time and money"
Pros: "This was a standard flight.... there was nothing special about it...."
Cons: "The flight that was suppose to leave at 3 pm only took off past 11:00 pm"
Cons: "The worst flight in my life"
Cons: "The second time in one month that the planes takes off with almost an hour of delay without anyone giving any explanation"
Cons: "Flight was delayed 4 hours was unable to catch my connecting flight in London to Barcelona. Had to buy another flight ticket in London, wait another day, pay for a night a hotel to get to my destination in Barcelona. I was supposed to arrive in Barcelona on Saturday April 1st and did not get there until 2 the following day. Will not use this service again."
Pros: "The check in luggage cost almost the same as the ticket, but the crew was nice to check in my carry on bag for free-good customer service.th"
Cons: "The bus was almost full and there are 10 or more so passengers still need to get on and obviously required additional bus. Instead of just signalthe bus to leave, the crew tried to cram more passages on the bus first before the next one, which will be almost empty- poor judgement"
Pros: "Crew. Extra leg room on first leg."
Pros: "on time arrival"
Cons: "Couldn't add baggage online with airline Kiwi.com/ Kayak couldn't add it either. Ended up paying 40 euro in manual check in -- too expensive compared to their web 19 euro cost.. they didn't allow me to add even 72 hours before. Not happy with cost and no service."
Pros: "Easy boarding and smooth flight."
Pros: "Comfortable chairs, clean airplane"
Cons: "Flight attendant had a bit of an attitude. Bad day, perhaps."
Pros: "clean aircraft"
Cons: "all good"
Cons: "Flight was late. Lost my luggage"
Cons: "It was late and no one told us anything... until we were close to landing that's when the pilot told us why they were late one hour at the gate! unacceptable!"
Pros: "Very cramped, slow and luggage lost."
Cons: "Very cramped, slow and luggage lost."
Pros: "Efficient, great value"
Pros: "Everything , we loved !! The crew was amazing, always eager to serve and help, the food was good and the timing was perfect!!! :)"
Cons: "The most horrible experience Iv'e ever had with flights and airline! The staff lied to us and wanted to keep us in Granada - they lied and said that our flight to Tel-Aviv from Barcelona was cancelled and that we need to stay another night in Granada and fly the next day. After we insisted on flying to Barcelone anyway (although they said they would not take care of us and all hotels in the city are full because of the weather conditions [which was a lie - it's summer and the weather was fine]). When we got to Barcelone we saw that our flight to Tel-Aviv was not cancelled! We only had 30 min because the previous flight was delayed in 2 hours so we ran and went on the plane. Of course our luggage did not arrive...."
Pros: "Quick and easy all the way."
Cons: "Terrible service. We flew with a connwction. After 2 hours delY they told us that our next flight was cancelled. That was not true"
Cons: "Apparently Vueling, Iberia's cheap cousin, saves a middle seat in row 1 and charges more. A lot more! I was pressured in Helsinki into letting Swissair, the contracted boarding agent it seems, fill that seat, 1/2 of which is what you get for paying 'business' in a plane that has all economy seating. There was no logic or ability to board before economy and indeed my boarding pass stated economy. The woman that was added to the oversold seat got intoxicated and was half in my seat. I will never fly this again and it's not worth the stress to fight for some refund but I was taken advantage of with charging me a 300+ euro seat for this joke of a flight in a "better" level of service."
Pros: "Somewhat friendly crew."
Cons: "We had to pay extra to check-In our luggage only for Vueling airlines to lose my friends luggage. They did not even make us feel like they would do everything possible to find it and it ruined the rest of our trip. My friend ended having to buy everything from underwear to shoes to clothes. Not only did it take time and energy to find clothes for her but it was very costly. I've flown MANY airlines and have never had deal with lost luggage so I was expecting more from the airline to do everything possible to located it or compensate us for their mistake, especially when we had to pay an additional $50 USD to check-in our luggage (that ultimately ended up lost). I would not recommend this airline."
Pros: "The flight, especially with the relatively low-cost "Priority Boarding" option was very pleasant."
Cons: "The Malpensa airport boarding process is a bit of a free-for-all, with people lined up a long time before boarding in a very long line. Your best option is to skip the giant line with Priority Boarding. Even in the short Priority Boarding line, it was pretty messy, and a businessman pretending ignorance tried to cut in line in front of me."
Cons: "You should fly according to the schedule although you arrived at Barcelona on faster, but I think you should fly base on the time at the ticket. Thank you."
Cons: "I had to pay to check my carry on when there was more than enough space in the cabin. It’s a rip off to be honest. My first experience with European airlines and this was the worst. It was uncomfortable as well"
Cons: "Delay of the flight"
Pros: "The lady at the boarding gate was nice, she issued the tickets before we gave her the voucher that we paid. Because the plane was leaving"
Cons: "We didn’t aware that we need to pay 55€+vat per ticket because we didn’t check in online. I was really angry"
Cons: "Very long wait for baggage pick up Overall it was adequate and safe"
Pros: "The flight arrived, boarding was fine."
Cons: "The plane was hot and the stewardess made me keep my window open even though the sunlight got really hot. This seemed unnecessary"
Pros: "No si Long Time in prepratives"
Cons: "Boarding was late."
Pros: "The time to take off."
Pros: "the pilot didn't care about landing, it was the worst landing ever"
Cons: "the pilot didn't care about landing, it was the worst landing ever"
Cons: "They don't tell you there isn't a bus or transportation to the airport, when I got to where they said to go there was no bus, either go back to Paris and take a bus so I just flew with someone else... not impressed."
Cons: "The flight was delayed by 45 mins without any announcements as to why. Also-you can't recline the seats!!!"
Pros: "Very friendly staff"
Pros: "Good leg space."
Cons: "Charging processing fee if checking in is not done online before you arrive at the airport."
Pros: "The price of the flight and convenient travel times kept making their flights more attractive. The flight itself was very nice and comparable to any other airline despite comments I had read about steep lift offs and advertisements blaring the whole time. None of that happened."
Cons: "Of course the price of the Ryanair flights is what lures you in., but just about EVERYTHING else after that is stressful with this airline. All their rules must be followed precisely or you'll pay through the nose. After painstaking finding the right sized roller bags and under seat sack and making sure I was well within the weight limit, they never measured or weighed either of them. I also saw plenty of carry-on luggage way bigger than mine come on board and go into the overhead bins just fine. Kind of pissed me off. The price to check bags is SO SO high, but with the limited weight you can take in the carry-on, you almost have to check a bag unless you're doing a short 3-5 day trip."
Cons: "No food to choose from and very expensive"
Cons: "There no ac worst flight"
Pros: "Horrible experience because staff were rude and the ryan air plane was an old piece of junk that shook throughout the flight."
Cons: "Horrible experience because staff were rude and the ryan air plane was an old piece of junk that shook throughout the flight. Plus they have all these hidden fees that jack up the price of this horrible flight."
Cons: "delayed, rude service, unclear signage for boarding"
Cons: "The flight had over 1 hour delay. After we left the gate, the company kept us in a hall without air condition for over 20-30 minutes in a space where the temperature was over 40 Celsius! Priority boarding is a joke- you pay for the right to be boarded first in the bus that takes all the people to the plane. Guess what? This means that you pat for having the privilege to wait in the owen! Shame on yoy Ryanair!"
Pros: "It was cheap"
Cons: "Flight was 1.5 hrs late. They charged for everything, even a drink."
Pros: "The Price"
Cons: "Since the moment of the Check in at the Counter. The attendant was extremely UNPOLITE. Insisting that I must have brought a printed boardng pass. I had to explain several times, that I tried to do it on line and even bought a few more things for my ticket, but I could not get a Ticket to print because the system kept on telling me that as the passport was not european I had to go to a Counter. The attendant was not happy with my answer and kept askng for it. I then told him that as a customer of Ryanair I can not manage your system. And he even replied by saying. Qoute " I have nothing to do with Ryanair. Then at the moment of boarding. Once we were let through BP control, then The crew kept us waiting in different stages All in All around 45 mins, which of course lead to delay in flight. Then on board, the crew was having difficulties with the service even to the point that they could not take our payment with an International Credit Card"
Pros: "Will n"
Cons: "Will never fly with them again"
Pros: "Not much after having to pay 200 extra euros"
Cons: "We had to pay the normal check in fee (50 euros per person), this one was on me, since I didn't pay enough attention, I don't get why it has to be 50 per person though. We also got to pay 100 euros for our luggage (two carry on bags that had no issue in other airlines). To our surprise, the bags didn't fit in the metal cage they use to size baggage. We ended up paying since we had to fly but then when we were boarding we saw other passengers with the same bag size as ours, so this was really upsetting."
Pros: "Cheap ticket"
Cons: "You have to print pass or you are charged at counter. Bag costs are insane. They make up their money in fees"
Cons: "Misrepresented by Kayak and Ryan Air"
Pros: "It was too hot on the flight. Felt like I was suffocating."
Cons: "Environment not clean and sloppery service"
Pros: "I liked nothing about the airline, the service was horrible everyone was rude . They changed time and gate with no notice as the entire flight was running around airport looking for flight/ help..."
Pros: "The flight was on time. The crew was helpful. The flights are cheap if you choose not to take extra buggage."
Pros: "Super quick and easy check in"
Cons: "No in flight entertainment or reclining seats."
Cons: "seats are too crammed and uncomfortable"
Pros: "Flight was good."
Cons: "Check in is too slow. Method is cumbersome. They need technology. Staff unfriendly."
Pros: "Cheap prices"
Cons: "Our flight was cancelled the night before we were to leave and there were no flights available until four days later to our next destination. We got a refund but per EU laws, they should cover the price of our new flights."
Cons: "Seats don't recline. No leg room. Cattle car feel!"
Cons: "Watch out for hidden charges. Ryan Air charges 35 Euros to check luggage -- each way. You must check in online before you book, otherwise they charge 45 Euros. And if you ask to print your ticket at the airport -- something that is free with other airlines -- they will add 15 Euros to your bill *without specifying that was what it was for*. I was happy with the price of the ticket, but the fees totaled to an amount higher than my ticket price!!!"
Cons: "The fact that they charged me over €16 to print my boarding pass at the check in counter was absurd. Not only did I have to pay this ridiculous fee but I had to go to a separate counter to wait in another line to make the payment. While I understand fees for "additional" services, charging for a boarding pass is beyond preposterous."
Pros: "Loved the crew! Super friendly and funny :)"
Cons: "Nothing in particular...all was expected for a budget airline!"
Cons: "Over charged and charged for boarding pass"
Pros: "Arriving alive"
Pros: "Smooth and safe flight"
Cons: "Took forever to board."
Cons: "Extra fees for luggage. Tiny seats w/out reclining"
Pros: "The only thing to like is that it gets you from point A to point B - very low bar."
Cons: "Not that cheap, and it includes nothing. Ends up becoming expensive with all the extras. At checkin I paid extra for priority boarding and no one ever called the priority boarding at the gate. They started general boarding immediately and there were so many people in line already we basically had to approach the counter on the side to ask, and they looked puzzled, like they didn't even know anyone had paid for priority boarding. Thats when they also realized the counter upstairs made a mistake in not stamping our boarding passes after checking our passports, so we had to go elsewhere to have our passports checked again, so ended up boarding late. We checked in online to avoid the €45 charge but didn't have a printer and they wouldn't accept our mobile boarding passes. So the worst part was they wanted to charge us €15 for printing our boarding passes at the airport. Thankfully a kind airport information employee was willing to print them for us. You also have to pay to get a seat assigned if you are traveling with others. A nightmare of an airline."
Pros: "It was cheap"
Cons: "No food. And the seats were uncomfortable."
Cons: "The check in online. I don't understand the wisdom of charging a fee to do a normal check in"
Pros: "Absolutely nothing."
Cons: "Charging 45 euro to print a boarding pass is absolutely unheard of. The employees were highly unhelpful. The rules on the plane of not being able to keep your carry on under your seat is something I have never experienced before on a flight. I will never fly this airline ever again and plan on writing a horrible review."
Pros: "Very efficient operations. Baggage delivery was fast."
Cons: "Everything was likeable."