Daily cleaning, installation of cabin HEPA filters on flights from Idaho to Bismarck
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Scores according to KAYAK customer reviews
Cons: "Slat Lake is not good for mobility challenged people."
Pros: "Crew was awesome! Service was quick!"
Cons: "One flight the plane was quite warm and the air overhead was blowing warm air.. didn’t cool down until we were preparing to land and then it blew warm air out again.."
Pros: "Good Crew. Landing was very smooth"
Cons: "line to drop bag was so long!! but on the plus side, we were through it in an hour and didn't miss our flight!"
Pros: "Seats too small"
Cons: "Crappie entertainment. Never figured out how to login on phone,"
Cons: "Flight into Seattle delayed, flight out of Seattle to Minneapolis delayed flights out of Minneapolis to Bismarck delayed. Ran from gate F to gate c24 arrived at 10:23 p.m. Slight to the park at 10:25 p.m. and they closed the door on me as I was running up there. Ran across the entire terminal to get there and they would not let me on. Last Flight of the night to Bismarck. Missed my uncle's 90th birthday party. Would not give me food voucher. Delta gate agent told me she would lose her job if she did not close the doors 8 minutes prior. However the Minneapolis flight waited for 15 minutes for people to board that plane. How does that compute? Why would they not wait 3 minutes for me rather than pay the money to put me up in a hotel?"
Pros: "The entertainment"
Cons: "Departure times"
Pros: "Crew is always friendly"
Cons: "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. Also, still unsure of where my checked baggage is."
Pros: "On time"
Cons: "Flight attendants not friendly"
Pros: "Nothing to like when 1. you are arriving at your destination after 24 hours plus delays. 2. you paid Comfort+ class (not cheap) and are constantly pushed back in the Main Cabin."
Cons: "Actual flights flying on time. What a mess!"
Pros: "Crew could have been better."
Pros: "good service"
Pros: "Good crew"
Cons: "The WiFi didn’t work well"
Cons: "The fact the the toilette was kitty cornered in the mid cabin bathroom is a joke on modern society."
Pros: "The crew was amazing"
Cons: "Don’t change my chosen seat that I paid for as I am entering the plane without my knowledge and acceptance"
Cons: "The Male flight attendant was rather rude"
Cons: "Great early morning flight."
Cons: "They run out of options because I was sitting at the tail of the aircraft. So I didn't eat much."
Pros: "Free WiFi"
Cons: "Dirty bathroom on the plane."
Pros: "Very good crew"
Pros: "Nice employees and service"
Cons: "Seat room"
Pros: "Able to watch a movie, even though can't finished it."
Cons: "LATE DEPARTURE, LATE ARRIVAL IN ATLANTA. Good thing I brought some snacks. My seat was changed to the window (I hated it) instead of aisle as I pickedbefore when I checked in in Amsterdam. I should buy Virgin Air ticket for my round trip ATL-Ams vv, saved me about $250, if I knew it would be late"
Cons: "No food or drinks"
Pros: "Excellent attendants. Smooth boarding and on time flight."
Pros: "We landed"
Cons: "They need to raise the temp on these planes. Give free blankets or put a warning on the boarding pass saying that you will freeze."
Pros: "I like everything!! From now on I'm going to travel with Aeromexico Very comfortable great service friendly."
Cons: "Everything was great!"
Pros: "Entertainment on first flight"
Cons: "Food, no smoking at Minneapolis airport"
Cons: "Flight was delayed"
Pros: "The service was impeccable as always"
Pros: "nice people"
Cons: "need more food and drinks"
Pros: "That i survived"
Cons: "Cramped no entertainment cofée was nasty"
Cons: "I dont like that we wasted 3 hours delay in the fiarst fly, makimg us waste more time at los angeles it was a really nightmare"
Pros: "Everyone did try to be helpful but it seems that no one at Delta really knew anything that was going on today"
Cons: "The fact that I missed yet another connection because of a Delta issue. The difference is that this time there was not another connection for me to go to and I was told I would be provided a hotel in Atlanta which was not the case. I had to transfer to a flight 2 hrs away from my home only to still be on the floor of Atl airport because they are unable to appropriately de-ice planes."
Pros: "Delta is the best airline by far."
Cons: "My bag did not make the connection even though there was almost 4 hours layover... :("
Pros: "Fast and very friendly staff."
Cons: "Was not a wheelchair waiting for Wallace."
Pros: "I'm very satisfied."
Cons: "No comemt"
Cons: "requirement to wait for seat assignment until at the gate"
Pros: "Friendly crew"
Cons: "Seats too close. Food lacks salads. Fruit salad tasteless--fruit not ripe--looks good, but no taste."
Pros: "On Time"
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."
Pros: "The crew was great, boarding and exit went smoothly."
Cons: "Seats are tight, not very roomy, I'm 6' tall and my knees were in the seat in front of me. The delta studio entertainment app didn't work, couldn't use the internet at all."
Pros: "I paid only $100 more round trip to DTW from SLC then I would have with other carriers, minus the hassle of connecting flights and paying fees that they don't tell you about up front (like $25 for a carry-on bag, oh and a another $12 per leg for a window seat). My experience, like my previous Delta experiences was absolutely enjoyable. From the quick boarding, super friendly gate agents, and flight crew, to the free on board entertainment, Delta has won me over once again. Oh and did I mention how great it is to board a flight, relax and watch a good movie, take a small nap, and deplane at your destination! Awesome!!"
Pros: "Exit row seat with no seat in front. Was able to stretch legs."
Cons: "Waited on tarmac at Laguardia more than 45 minutes after landing for gate to open up."
Pros: "The crew & my seat"
Cons: "The movie offerings & the snack offerings."
Pros: "Great crew and prompt service. We left and arrived exactky when it said we would."
Cons: "Snacks could have been a bit better but that's not a deal breaker."
Pros: "They had aircraft flying to my destination. All other airlines were booked for the time and the destination I had in mind."
Cons: "Long Delays, Over Booked Flights, Customer Service is not helpful, Wrong info delivered by Customer Service, No boarding gate info, Luggage was damaged, and I was charged a large premium with no added value. Delta sold me a 1st class flight because of their delays and overbooking their flights. This was because they could not fulfill the ticket I had. This was Delta's solution to their problem caused by them. I still have no idea why the flights were delayed. On top of all this, I overheard a walk-on pilot ask if there was room for him to catch a lift home. The flight attendant responded with "absolutely this flight is not full at all, you can sit right here". Wait I had to pay 200 bucks extra for an overbooked flight and you are having your Delta representatives say different. This was my first and last trip with Delta. I spent 1000 dollars for round trip ticket from Seattle to Spokane WA. No way is that OK or acceptable under any circumstances to treat your customers like this. The best part about all of this is, I have sent feedback and called customer service to talk to a manager to hear the blame put on back on me. Perception is reality Delta. Awful service, awful prices, awful care, awful communication, and awful value for the money."
Cons: "even though I paid for premium economy, the seating was still cramped shoulder to shoulder"
Cons: "The entertainment center at my seat was malfunctioning. Movies were starting passed the beginning and the system was crashing."
Pros: "It was my first time flying and the attendants were very nice and cordial on flight. I would love to fly again but next time with my children for a vacay."
Pros: "Seats were comfortable didn’t have to pay extra for my personal day crew was polite"
Cons: "The amount of space! I’m only 5’7”, 125lbs and I was absolutely squished in this seat. Oh and we waited an hour in the tarmac for a maintenance guy to fix a computer? Why can’t they figure this out before we board? It’s better to sit at the gate than in your cramped airplanes."
Pros: "Great crew!"
Cons: "We paid for WiFi but it was not working on this flight."
Pros: "None stop flight"
Cons: "Delay and unorganized boarding."
Cons: "Hard to say...it seemed good. I would have liked complementary baggage check"
Pros: "The plane was a good size for that length of trip. Free entertainment options were excellent."
Cons: "Had to pay $80 for an upgrade to be (fairly) comfortable for the flight."
Pros: "Crew was really great!"
Cons: "My bag never left Chicago so I had to wait a day to get that"
Pros: "The crew was amazing,attentive and courteous."
Cons: "Better boarding procedure. Everyone was budding the lines not well organized."
Pros: "Flying out around bad weather; lucky we got out in time. Pilot did a reasonable job keeping passengers up to speed on what was happening. Flight attendants were friendly and respectful. CRJ-900 leather seats are more comfortable than your average economy seat."
Cons: "In flight wifi didn't work the whole trip. Plane was a sauna getting in and on the ramp, air conditioning wasn't working on the ground. Boarding took FOREVER with some less than competent wheelchair agents (I think)."
Pros: "Best leg room last leg."
Cons: "Nothing specific."
Pros: "Easy check in, helpful staff. Great seats and lovely in-flight amenities. Most of the food was really good and quite a bit was offered during the flight. Arrived early and staff was really helpful in getting through customs."
Cons: "Weight limit on baggage was very strict. Boarding took a long time and seemed disorganized."
Pros: "Included drink and pretzels. Free carry on and seat."
Cons: "First of all, the line to check in was extremely long and the employees were rude. When I put my bags through the check out they stopped me and said I had to throw away my cologne because it was too large. However, on the Spirit Airlines I had no problem whatsoever. Will never fly with American Airlines again!"
Pros: "Loved being able to watch new release movies and many different tv showed plus being able to listen to music thought the flight."
Cons: "Didn't like sitting in the emergency exit row next to the bathroom. Everyone uses it to stretch their legs and they end up standing on top of you most of the flight."
Pros: "They got another flight for us"
Cons: "4 hour delayed"
Cons: "Incredibly uncomfortable. I even paid extra for more room. Meals were a joke"
Cons: "Waited 3hrs to leave the runway"
Pros: "DCA based AA gate agents were awesome. We were booked on a flight that was delayed, turned out there was a flight about to depart (it had been delayed 2.5hrs due to weather), but was departing prior to our reg scheduled flight so they put us on standby. No doubt the crew was also columbus based and eager to get home...as they did. Couldn’t be more pleased to get home"
Pros: "The flight attendants were nice and the seats were comfortable"
Cons: "A little rain in Cusco delayed the flight by almost an hour. Just a little rain."
Pros: "Good movie choices"
Cons: "Very long flight"
Pros: "Flight was delayed then cancelled. No explanation, apologies, or provision for accommodation was made or offered!"
Pros: "The crew on both legs were attentive, especially in helping people with connections deplane in Dallas. Boarding was easy. Checking one suitcase for free was good."
Cons: "the first leg of the flight was delayed. The information about when it would leave kept changing at the gate. I would have appreciated some extra food due to the delay... I was unable to get food in Dallas, which my scheduled layover time would have allowed."
Cons: "LATE ! ! ! LATE ! ! ! And “AA” has a really good reputation ... so pretty bummed out ... the apologized ... and did what hey could to make the flight more pleasant ... but i’m here for my daughter who’s having surgery in the morning and .. it’s now 0107 and we should have been here at 2356 ... and we are all tired"
Pros: "The fact that the plane landed."
Cons: "American Airlines is running neck and neck with United, competing for the world’s worst airline. They have crammed so many seats onto their planes that I’m surprised it isn’t a health hazard. I was in an aisle seat and every time I started to fall asleep, someone going down the aisle slammed into me, making any sort of rest impossible. And the flight attendants had the typical U.S. flight attendant perma-rage, of course. I feel sorry for them, underpaid and overworked, but always p***ed off. Anerican Airlines needs to look at Emirates and other non-U.S. carriers to learn how to treat their passengers."
Pros: "The crew was very good"
Cons: "The food was not good on this flight."
Pros: "New plane with shades on windows. Comfortable flight."
Pros: "Crew is usually very nice"
Cons: "Customer service is horrible. No tvs on the seats, no entertainment shown no options for snack except hummus privacy is no concern to American"
Pros: "the choice of movies was great. I two very well presented selections."
Cons: "Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me."
Cons: "Poor integration with American Airlines for the reservation. Whenever I would check in through British Airways it would not redirect my information accordingly to AA. This made the experience aggravating for doing basic tasks. Then I apparently was flagged by APS."
Pros: "Boarding process was smooth and fast"
Cons: "Do you think airline management sits around boardrooms to brainstorm ways to torture its passengers more? The seats and the leg room are ridiculous. It's gotten to much worse recently."
Pros: "Good meals"
Cons: "Not much legroom. Good movie shown but would have like personal options like other airlines."
Pros: "the plane was very new and in excellent condition"
Pros: "That's it."
Pros: "No ac, left late. Can't pull in bc our gate is occupied. I never have complaints, but I'm hot and my back hurts."
Cons: "Prior flight had a problem Apparently. It affected our flight. Hot and tired. I want off.....still sitting here..."
Cons: "Multiple delays, ended up having to change flights, then 2nd flight was also delayed. The only silver lining was the customer service representative, I think named Sofie(?) was astoundingly wonderful and helpful."
Pros: "The flight was quick and everyone was nice."
Cons: "No entertainment but it was only and hour flight."
Pros: "Ordinary flight, not too chaotic for holiday weekend."
Cons: "My luggage was lost! Had to wait an entire day to recuperate my suitcases."
Pros: "The crew was very nice"
Cons: "Tvs broken for a ten hour flight. No power outlets for electronics. Unacceptable"
Pros: "The crew was great!"
Cons: "No leg room, tight."
Pros: "Nice food service."
Cons: "It wasn't British Airways. I had to hurry to American after being told at the check it was a different airline."
Cons: "Flight was canceled. Had to rent a car and drive to make meeting."
Pros: "The plane was comfortable, food was fine, entertainment was okay."
Cons: "There was an unexplained delay of over an hour. More than that, I found the crew to be extremely rude for no reason. They were short with all responses and showed no care for passengers at all. I was very disappointed in their efforts"
Pros: "not beat up"
Cons: "people trying to get extra carry on on"
Cons: "Departure to late hard to get other fly conection ."
Cons: "The flight from Phillie to Albany was very warm. Stewardess genuinely apologized."
Pros: "I liked the smoothness of the flight"
Pros: "I was going home"
Cons: "Late flight no pilots andt broke my luggage."
Cons: "Pandamonium boarding process. If you're traveling with elderly, you need to pay for priority boarding to help them get on the plane at a pace they can sustain. There was a bad sewage smell on the plane. No in-flight entertainment, not even music. Very unfriendly gate agents; won't even acknowledge your alive as they take your boarding pass. I hate flying American Airlines. Flying is lousy these days. American takes it to a new level."
Cons: "Seats are uncomfortable"
Pros: "Great crew"
Pros: "Comfortable and inexpensive tickets"
Cons: "It was all good!"
Pros: "Everything was perfect!"
Pros: "Comfort nice cool cabin on boarding"
Cons: "No complaints with airline but flight was a little ruff on approach made me a little nauseous."
Pros: "We had about a 45 minute weather delay but those things can't be helped. The Captain kept us informed and he flew like superman getting us through all that crazy wind coming into Las Vegas. The plane was new and clean, the crew was great. Love that wide aisle...it eliminates that sardine feeling!!"
Pros: "On time, clean plane."
Cons: "Everything was fine. Thanks!!"
Cons: "Be on time, 3 hour delay."
Pros: "It was great"
Pros: "Affordable but no free water or snax"
Cons: "Cheap feeling seat. Thin plastic shells packed tightly together. But hey- its cheap!"
Pros: "To be honest nothing"
Cons: "Missed flight any no one was willing to help us pure BS"
Pros: "Non-stop flight at a reasonable price"
Cons: "Food choices are very limited"
Pros: "Friendly staff!!"
Cons: "Hour delay on flight"
Cons: "Allegiant Crew were very snotty and sassy... bossy even, like they were all having a bad day. The flight itself felt like we were falling out of the sky the entire time. Up and down up and down. Seat back tray tables were extremely small."
Cons: "Ground personnel"
Pros: "Keep the free snacks and drinks, NA or soda, I really just miss the legroom (nearly 6’ tall) and cushions, a chair that can ease back a bit. All airlines do this but you are worse than frontier, the major carriers have skimped but not like this."
Cons: "3 hour torture chamber. When she said it was their goal to make us comfortable, but more importantly to keep us safe I snorted laughter. It was a bit better and a lot shorter than the dark passage"
Pros: "Great assistance with a wheelchair to board, and gate crew in CVG is super friendly and helpful."
Cons: "After landing, we spent a hour sitting in the plane, waiting for a gate. After the entire plane had deboarded, it took another 15 minutes for them to bring my husband's wheelchair up from the gate checked storage."
Pros: "Ease of getting on and off, direct flight home, free parking in Belleville."
Cons: "seats are ok for 2 hour flight"
Pros: "Easy to book. Easy to check in. Inexpensive. Flight on time. No frills flight, which in my opinion was great. I have no complaints. Overall a great experience."
Cons: "No complaints"
Pros: "Flight was on time, the cabin attendants were courteous, and the flight captain kept us informed."
Pros: "From entering the airport, gate, and plane- nothing is more pleasant and efficient than Allegiant flights. I was able to attend my grandsons bday and back by start of the next week- round trip at REASONBLE prices! Thank you."
Cons: "I am ok with it but the walk way was so filthy on my return trip. I know plane was late and we boarded late... but a really quick vacuum would have taken only a few minutes. I realize it was messy from cl"
Pros: "Love the Military advantages. Thank you. Feels good to be honored & respected."
Pros: "Flight was cancelled due to Irma in Florida. Customer service agent was fantastic. I was able to rebook die the following week without any hassle."
Cons: "I didn't get to fly to Florida when I first chose."
Pros: "Cost of tickets, airport locations-and more convenient travel utilizing smaller airports."
Cons: "Baggage fees are outrageous, no complimentary amenities or refreshments. Flight attendants were rude in asking parties to return to assigned seats, while there were several completely open rows towards the back, (no obvious or explained reason aside from "assigned ticket seats" that they should remain empty. Families or companions could have traveled together- seemed unnecessary to prevent this, only gain noticed was Flight attendants satisfaction at denying seat relocation."
Pros: "The speed"
Cons: "Leg room"
Pros: "The flight itself was great. The Flight Attendants were pleasant and the ride was smooth."
Cons: "I didn't take too kindly to the Service Agents on the ground. The Service Agent in San Antonio wasn't very accommodating or supportive to my needs. I had a problem that needed resolved and instead of diligently helping me, she would turn to another customer, totally ignore my concerns and speak Spanish with this other woman. When I was at the counter first, not the other woman. The Service Agent in Orland on my way back was rude as well. She gave my Mom and I attitude about my luggage being overweight. Told us to pay the $50 or figure it out. We had expressed already paying the $18 to check the luggage to begin with and wanted to see if that amount could be included in the $50. The Service Agent scoffed at us and turned up her nose. Great air service, horrible ground service."
Pros: "Very nice flight attendants."
Cons: "45 minute delay my 1st flight and a 2 hour delay on the 2nd. It's become so late so consistently that I don't even bother to arrive early anymore."
Pros: "Fast flight"
Cons: "Charge for carry on and in flight snacks and drinks (sodas,juices,water)"
Pros: "Allegiant is a great flying experience! A little bit of a wait at BLV,but that will be fixed once they get the other TSA checking completed. VLP was a smooth and easy experience!"
Cons: "We weren't given a menu in the Kayak App to choose seats or bags at purchase. Kayak needs to rectify this. It caused us to spend more money on our bags especially..."
Pros: "Boarding was quick and staff was pleasant, Flight was shorter than expected"
Cons: "Bag was damaged during flight"
Cons: "Not to be helped, but was a bit bumpy."
Pros: "Easy airport. Easy for rental return, going through security, and walking to the terminal. Quick loading time. Nice, clean plane with plenty of on-board crew to accomodate."
Cons: "Damage to checked baggage from Mesa to SGF. A quality, thick, hard-sided suitcase developed a crack in the side. Abnormal pressure would have had to be applied to cause this type of damage. Cheaper or soft-sided luggage would have experienced damage to the contents. Unfortunately, I did not check the luggage before leaving the airport to file a complaint."
Pros: "Crew was amazing & child friendly."
Pros: "On time. Easy boarding and off loading. Nice staff"
Cons: "The seat. The people. The drinks. The efficiency. The price."
Pros: "The crew was exceptionally friendly and helpful."
Cons: "Seats don't recline."
Pros: "direct flight to where i wanted to go was great initial fare was very low, add-ons added up though."
Cons: "flight out was handled by Miami Air, lost the money i spent on a seat. everything costs extra, including printing a boarding pass. the app wouldn't let me check in so i had to go to the desk. i had to show the person that the app told me to go the desk then she printed the pass for free."
Cons: "Paying for my carry on bag."
Pros: "It's really annoying to stand in line, get to the attendant and then be told to step aside and download an app for your phone and check in (and especially check bags) that way. I don' know the security or privacy of that app, plus it is just tedious and annoying."
Cons: "Seats on Allegiant are terrible, and charging to print out a boarding pass is awful. Charging for water on a flight where you have no other options for water should actually be illegal. Shame on them for that."
Pros: "The flight left on time. Friendly crew"
Cons: "I don't like that they charge for carry on bags and they don't have a toll free number"
Cons: "Flight was delayed an hour for "paperwork". Can't be helped by the crew, but an administrative errors are just as bad."
Pros: "Excellent direct flight at good price"
Cons: "Flight 339 not listed on TV monitors at Boise airport"
Cons: "The flight was delayed 8 hours"
Pros: "flight attendants"
Cons: "flight was delayed 4 hrs"
Pros: "It was fairly clean and the flight wasn't crowded."
Cons: "Flight boarded late, $2 charge for water (and it's not even good water), and no free carry on."
Pros: "Convenient, Clean, Quality, Care"
Cons: "Flight departure delayed two hours"
Pros: "I liked the price. Crew was very efficient getting everyone on board. Flight was on time. Your crew for the most part was very attentive. I fly between Albuquerque and LAX at least 2x a month. This was my first time with your airline. I am definitely going to use you again."
Cons: "A couple times staff was a bit inattentive. The elder lady in my row spilled her drink all over - on the tray and her lap. I had to ask 3x to get a napkin or something to help her clean it up. After the 3rd time she responded she was getting something but it was after she talked to someone and got a bottle of water for herself. It was unfortunate but overall I found your crew very nice and helpful."
Cons: "Late flight , now stuck on plane for 20 mins and being moved to another gate . Still on plane"
Pros: "Cheat, direct flight from LA to Boise."
Cons: "Absolute bare bones. Like riding the city bus."
Pros: "I like how cheap the ticket was!! I hope to receive more cheap offers and discounts from you guys."
Cons: "How small the airplane seats were."
Pros: "Love the texting notices."
Cons: "It was all good!"
Pros: "Safe trip. Kept informed of short delay. Thank you."
Pros: "Good job"
Cons: "The bathroom on the flight from Denver to Santa Barbara was the WORST EVER! I doubt it has ever been cleaned and the poor people that had seats near or at the rear of the plane should have been refunded their money having been subjected to the smell of an “indoor outhouse!” Shameful!!"
Pros: "Nothing, absolutely horrible. This is why I fly Southwest and Alaska Airlines as much as possible."
Cons: "Everything. Mechanical delay missed connection, arrived at gate to see plane being pushed off due to delay. They couldn't have waited 5 minutes? Multiple people missed their connecting flights within minutes. They kept us on the plane in Boise then deplaned and re-boarded. No coffee on flight."
Pros: "The crew were friendly & efficient, the flights were on time, & the gate staff kept us well informed of any changes."
Pros: "Good crew, good and safe flight. Thank you!"
Pros: "Yes, crew were great, seat was okay"
Cons: "Have life vests on board for the crew, was delayed over 2 1/2 hours on run way!"
Pros: "Poor customer service and not understanding."
Cons: "Don’t now it’s not the company’s fault it’s just the representative that I spoke to. I don’t know how many times I could explain my situation, and my English is not poor and I thought I was explaining myself clearly. Best think I could do is just say forget it I’ll take my $ 430 dollar last."
Pros: "Safe flight. Also, I was offered a different flight from Boise, ID, in order to make my connection in San Francisco. Thank you!"
Cons: "Nothing, overall great experience"
Pros: "It didn’t happen."
Cons: "Because of the late plane and possible missed connection, I was re-booked for the next day without any compensation."
Pros: "I travel a lot. All was fairly normal."
Cons: "Entertainment didn’t work. Woman next to me sat cross legged and the bottom of her foot as resting on me. When I politely asked that she not out the bottom of her dirt against me she swore at me and was confrontational and crazy. Flight attendants did nothing"
Pros: "Glad they had a direct flight."
Cons: "The seats didn't offer much room."
Pros: "Very pleasant attentive crew and ground staff. An aborted takeoff on tarmac meant a return to the departure gate and the plane taken to maintenance. The ground staff were superb in dealing with a full plane load of passengers many of whom had onward connections. This meant we had to stay overnight and fly first thing the next morning. Full marks to United for dealing with a potentially dangerous situation and then assisting everyone back in the terminal."
Pros: "On-time departure. Grouped boarding"
Cons: "Had to gate check bag, but I’ve flown this flight often enough to know that. Missed beverage service while dozing . Cart was just 2 rows past and never got a chance."
Pros: "I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours"
Cons: "They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later"
Pros: "Friendly crew."
Cons: "Had a mechanical issue we were told didn't need fixed to fly the plane. Took 1 hour and 20 minutes to complete safety checklist so we could take off. We missed our connecting flight to Cancun."
Pros: "the crew was very friendly and the flight was smooth"
Cons: "Flight was delayed. Super small aircraft so suitcases didn't fit. Didn't have food options, just pretzels."
Pros: "Flight attendants were very nice"
Cons: "The overhead a.c. spout didn't work. Plane was very hot."
Cons: "I would like to rate my flight HOME. United CANCELED my flight one hour prior to boarding. PISSED"
Cons: "Zero regard for customer service. I will never fly United Airlines again, I may never use Kayak again either. This was the worst travel experience of my entire life."
Cons: "Was told at check in that my flight was delayed and would not make my destination today. When I asked if there was another flight I could get on, they told me the upgrade would be over $1000, and that it wasn't their problem. Rudest customer service I think I have ever dealt with! I won't ever fly united again!"
Pros: "More fights to choose"
Cons: "Could not choose the seat at the time booking"
Pros: "That we got to Little Rock early"
Cons: "I had ordered ginger rail and the lady brought me a Diet Coke I told her I don't like Diet Coke because I don't drink Coke and she said I thought that's what you want it now you have to hold onto it until they come back and pick up the trash and she never brought me the ginger rail to drink she walked away and I never drank nothing on the flight back to Little Rock that lady was so rude"
Pros: "Great staff and everything on time"
Cons: "That a bunch of travelers including myself missed our connecting flight in Chicago after united chamged our arrival gate but didn't have any crew to man the jet way. We sat for 20 mins right in front of our gate. From 1 pm to 10 on my flight to Asheville from Chicago was delayed many many times waiting for our airplane to arrive. Upsetting that we missed our connection due to United's poor planning, they didn't hold our connecting flight for us but we had to wait all night for other flights."
Pros: "Very smooth and easy. Thank you"
Pros: "Fast and smooth"
Pros: "we left right on time. It was a smooth flight and a nice aircraft. did not use entertainment so no comment there but was a good experience overall."
Pros: "The flight was delayed, but once I got on I had a great flight!"
Cons: "Air quality"
Pros: "Good crew"
Cons: "Very late departing Boise. No crew to fly plane. Our plane sat at the gate with no crew to fly it."
Pros: "Short flight, direct"
Cons: "Wifi misleading, sounds like free but not."
Cons: "I think that after first class they should load the plane from the last seat forward for ease of getting to the back seats"
Cons: "Charged 50.00 for check bags,when that was included in the online purchase,not happy and probably will not use either again!"
Pros: "prompt emails and text messages with the back up plan"
Cons: "Missed connecting flight because flight delayed takeoff from home due to SFO problems. Sat on tarmac for an hour or more, finally took off but missed connecting flight mid afternoon and no other acceptable flights until 11 pm getting into Fort Lauderdale at 730 am. (originally was supposed to be getting to Fort Lauderdale at 10 pm). Also, the aisle seats on the plane had a narrower underseat space that my little boxy carryon wouldn't fit into--and it usually fits under any underseat storage...Luckily the passenger in the middle was willing to swap places."
Cons: "Worst ever Can you credit my credit card for a full refund"
Pros: "Boarding and.crew awesome. Crew helpful, friendly, and efficient."
Cons: "Didn't like to have a fee for my bag. Have to pay for wifi"
Pros: "Flight to Austin was just fine."
Cons: "My flight back to bosie from San Francisco they changed the gate I didn't hear the change and missed my flight. I didn't get back to bosie until the next day."
Cons: "United are the most rudest phone people on the phone to deal with and if it's there fault they never want to comp u last time I fly with united"
Pros: "Flight was on time"
Cons: "That u load the plane assistance backard,loading goes much faster if you start @the back of the plane,& myself I carry only a shoulder bag only ,all the time. U put me @ the back of the plane 90% of the time which means I have to wait for the people that are moving their whole house,making me miss my schedule, I have to spend night @ airport for next schedule."
Cons: "no inflight entertainment."
Pros: "I arrived on time."
Cons: "Flight was ok. I was disturbed by the rudeness of flight attendant toward a service dog. This dog was the owners eyes and she seemed disgusted it was there. We had to let her know in front of other passengers so she would be put on the spot and change her attitude."
Pros: "Luckily the crew on this flight was friendly and courteous, unlike United flights I had 2 months ago, because everything else was pretty horrible."
Cons: "First, we were delayed over 2 hours for maintenance problems. Second the plane was cramped and the seats were hard as park benches. Third, this flight had zero entertainment options although they advertised for it in the seat back propaganda. Fourth, the cabin noise from the engines, once they got them started, was so loud that even my noise canceling headphones could not prevent me from getting a headache. At least we got there safely, eventually."
Pros: "Not only do I get the best price. The fact that you told me what carousel to get my bag from was new to me. I alway check kyak first but now I love u guys. I know my travel site and its kayak"
Pros: "Not a single thing!"
Cons: "I almost missed my flight, because at check in they were only helping Premier passengers. Forced to wait for 45 minutes. All I wanted to do was check a bag! When I finally got to the counter, the customer service agent was extremely rude, slow and frustrated. I had to run from check in to security and only made it to the plane with seconds to go."
Pros: "Free entertainment on mobile devices"
Cons: "TSA pre check did not register from website, had to use standard security line. No boarding or seating preference for military."
Airlines flying from Idaho to Bismarck have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Idaho to Bismarck
Masks required on board, masks provided on flights from Idaho to Bismarck
Social distancing seating
Middle seats unavailable to book on flights from Idaho to Bismarck
Testing for antibodies, testing for symptoms for flights from Idaho to Bismarck
Waiving of change fees. Search flexible flights from Idaho to Bismarck