Daily cleaning, installation of cabin HEPA filters on flights from Illinois to Rhode Island
American Airlines, Qatar Airways and Southwest have all waived their change and cancellation fees on flights from Illinois to Rhode Island. Confirm policies on booking site.
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Rhode Island with an airline and back to Illinois with another airline.
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Scores according to KAYAK customer reviews
Cons: "Well if my future father in law was on the flight it would have been wonderful, but he passed away July 7th, and I did get refunded, and we are mourning his loss and keep getting notifications about the flight and emails which makes it very difficult mentally. So it would be nice if Delta would get their process of refunds especially when it's a death to maybe not get notified. I was the one that purchased the tickets for him in April."
Pros: "The entertainment options are good as well as free messaging on wifi"
Cons: "The boarding was late, the take off was late (weather), then arriving in rdu was delayed because the bridge was broken. All around, I’ve had better experiences but I’ve had much worse on SW."
Pros: "There was an amazing variety of tv shows and movies. That is essential for long flights like ours was."
Cons: "For long haul flights, I am used to being offered a pillow/blanket, even when sitting in economy."
Cons: "Better choices for food"
Pros: "Being on time with everything."
Pros: "Crew from GNV to ATL was very pleasant."
Cons: "On time departure to ensure that I was able to catch connecting flight instead of missing it and being placed stand by on the next available flight."
Cons: "Terrible delays"
Pros: "On time"
Cons: "Flight attendants not friendly"
Pros: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"
Cons: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."
Cons: "Do not lie to the passengers and make a lot of people check their bags when it’s empty overhead bins."
Pros: "The Movie selection was pretty good for such a long flight."
Cons: "Seats front to back is WAY too short in economy. Person in front of me put their seat back putting my movie screen 2in in front of my face. Plus, when a meal arrived, I had to put my elbows into my neighbors seat to cut because I couldn't put them front to back. Crew seemed uncaring."
Pros: "Delta One product is among the best in domestic US."
Cons: "Let passengers know that Delta One has a special check in area."
Cons: "More leg room and seat width. I don’t like having other passengers pressed against me."
Pros: "Can’t do anything about bad weather-we got through despite a weather delay. Crew was terrific."
Cons: "The sits are uncomfortable"
Pros: "The seats felt roomier in this smaller plan than the bigger ones and one of the flight attendants was lovely!"
Cons: "It was so dirty! The flight attendant who spoke over the PA mumbled and was not clear at all in anything she said. Maybe she was tired and had a long day but she definitely didn’t seem to want to be there. I didn’t know that you got a receipt with your seat number on it because it wasn’t explained and that was my first time flying Delta in years. Overall one of the worst flights but thankfully it was fast!"
Cons: "At least one hour late"
Pros: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."
Pros: "The flight itself was fine, boarded on time and arrived on time."
Cons: "A pet peeve of mine is having to check my carry on. They said the overhead bins were all completely full, so I checked my bag at the gate. Come to find out, there were a few spaces left and it wasn't necessary. Really annoying."
Pros: "The crew at the airport was very courteous and helpful."
Cons: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Pros: "The crew made a really uncomfortable situation (maintenance on an antenna for an hour after we had boarded the plane but before we left the gate) bearable. All flight attendants and the pilot and co-pilot were pleasant and sympathetic to the frustration."
Cons: "I think there needs to be an additional element to the seat selector that does not allow two very big guys to sit next to each other, thereby making all three seats very unpleasant- and I say this as one of the big guys."
Pros: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."
Cons: "I wasn’t able to select my seats and choose a meal before getting to the airport and hence had a middle seat and no special meal"
Cons: "The boarding process is quite confusing with all the different categories of people prior to the actual listed "zone" boarding. As an example, if you have a "Zone 2" boarding pass, you think you will be second to board when in reality that means you are second to last to board. After those who need extra time, those with small children, active military, premier, whatever.... all that covers about 2/3 of the passengers. Then of course there's all the stepping over those who already boarded which seems to slow the process overall. It would be better to ask these questions when making your reservation. Then, the zones would be appropriate based on how you made your reservation to begin with."
Cons: "No tv screen"
Pros: "Very comfortable"
Cons: "Nothing, besides the flight was slightly delayed but not by long"
Pros: "Still the best great airline"
Pros: "Great service all around"
Pros: "Able to watch an interview. Then part of a movie which makes the time fly."
Cons: "Late departure. Late arrival. So I got my car and landed in terrible traffic. Which I had hoped to avoid."
Cons: "cramped in economy class"
Pros: "Fast boarding, everyone nice."
Cons: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."
Pros: "The infotainment screen on back of headrests."
Pros: "Service. Sweet attendant."
Pros: "I had a guy offer me his window seat. Nice guy. It was only 2 hrs. We arrived on time. Pretzels and drinks."
Cons: "No entertainment."
Pros: "Delta gave me a free rum. It helped. We arrived on time. Thank you."
Cons: "I am not sure why, but this was one of the most chaotic boardings I have ever witnessed in all my years of flying. 5 hours in a middle seat that did not recline. Need I say more? Cold tasteless chicken sandwich a a stale muffin for breakfast."
Pros: "I had my own entertainment...none on the plane. No food...just pretzels."
Pros: "Seating was nice...comfortable. Lighting was good, captain wasn't too chatty :)"
Cons: "This flight attendant was just terrible. Wish I could remember her name for this review... She had about half of the First Class cabin offended as soon as meals started getting served - I didn't see ANYONE around me that got what they asked for, and then when people stated the issue, she didn't respond very well. I tried to take things in stride (first world problems?) but it is a bummer to pay extra for the first class treatment and then to not have that great experience, especially on back to back 5ish hour flights."
Pros: "Free games and movies in the headrest TV. Really cool"
Cons: "It was extremely hot and uncomfortable on the plane."
Pros: "Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3"
Cons: "Very tightly packed; minimal comfort for the flight."
Cons: "Flights too close together, didn't allow time for transition go gate and a break before getting on another plane"
Pros: "The crew was nice"
Cons: "I didn't like the fact that I didn't get my luggage with me when I arrived to casablanca as I lived 4 hours away from the casablanca. I have to come back the next day to get my luggage. I was very mad about it.plus I noticed one of my luggage has been damaged so now I have to buy another one because I can t use it. It was disgusting."
Pros: "The flight crew was nice and polite. They served drinks and snacks in a timely manner while on the flight."
Cons: "Flight was scheduled to leave early, the plane arrived, but they couldn't turn the plane around fast enough. We left the gat late, then pilot said we would still be arriving half an hour early. We arrived about 45 minutes late, and that was a problem because our connecting flight was due to depart now in 15 minutes. Lightning forced the airport to shutdown, which was great, we had a chance to catch our flight, but we were stuck in the airplane, and we couldn't get to our gate until the all-clear. I know this is not Delta's fault, but they did arrive quite late on a flight that, according to them, would be early. They also never communicated to the other flight that there were several passengers catching that connection. So by the time we had ran to catch our connection they had closed the ramp. Lightning hit again, and they shutdown the airport once again, so the airplane was still at the gate for about an hour, and they did not allow the 20+ passengers to board that plane, which was right there. So frustrating. The only thing that saved it was that our new flight was the new airbus, and although it left an hour and a half later, the comfort level was phenomenal."
Pros: "Everything on Delta's part was very well done, and all of their employees were great. Arrived a little early, and very nice entertainment system over their wifi"
Cons: "Expensive ticket, ATL airport staff rude (not Delta employees)"
Cons: "They didn't even pour me a full cup of orange juice."
Pros: "I was traveling with my young daughter (3 years old) and wife. The crew was really welcoming and accommodative of us. My little girl got the Delta wings pin (including a second one when she lost the first one), and was able to visit the flight deck. Extra kudos for my daughter being able to see a female pilot! :-)"
Pros: "Our flight from ATL to PVD Was canceled after a 3 hour delay and we were left to make our own reservations to PVD.The time was approximately 12 noon (we had been st ATL now for over 4 hours) and without help from Delta we went gate to gate .We happened on a flight to BOS depg 1:50PM (actual dep 3:30PM. We got no help on where our luggage (2 suitcases)was but told it would follow. Landed BOS approx 5:45PM,no luggage! Trained to PVD hoped bags were on a 10:30PM Delta flight. They were but bags were wet and so were some dresses and ladies slacks. Advised luggage person but she was so busy with others looking for their lost bags.Deltahad no control over Wx, but we deserved better service and assistance to make things no so exasperating."
Cons: "Complimentary pretzels or something"
Pros: "Back of seat was a little uncomfortable."
Cons: "Seat material is made my back sweat. Would be better if cloth."
Pros: "The crew was friendly."
Cons: "Paying extra for bags is ridiculous. It needs to be included in the ticket price. Charging extra for a single bag is a deceptive practice. Charging extra for multiple bags is satisfactory."
Pros: "Efficient team"
Cons: "The flight wasn’t on the board in the airport at one point but was fine since the same crew checked our bags and flew us out. Also both to and from Nashville our flights were delayed like an hour but luckily we were super flexible with time, but if I was looking for reliability/transfers I’d hesitat"
Cons: "Quicker and more organized onboarding."
Pros: "The crew were average seats were comfortable."
Cons: "Being on time... I missed my connection to Eugene. They boarded late because the plane came in late but then fiddling around with paper work for 20 minutes. We were then one hour late and they unloaded on the ground and bussed us to the terminal making us even more late. Also $40 added at check in"
Pros: "The crew were super nice even though we were a little late leaving, we made up time."
Cons: "For a stripped down airline I was still very pleased with the trip. It really reminded me of a Southwest Airlines."
Cons: "The landing was a bit rough"
Cons: "Delay. Second time I’ve had this."
Pros: "Very little"
Cons: "Sun Country has become the worst airline."
Pros: "They treat you like they used to. Drinks snacks, although the snacks did cost but seats were comfortable and roomy. I chose a $17 seat both ways and it was perfect."
Cons: "I was not allowed to board the flight. I arrived 30 minutes before departures and they refused to print my ticket. The lady claimed it was an airline policy to stop printing tickets 45 minutes before the flight leaves but on my original departure from Dallas I arrived 30 minutes early and waited in line until about 10 minutes before departure and they still printed my ticket. if its policy why was I able to do it the first time with no issue? i had to buy a whole new ticket with a new airline. I want a refund."
Pros: "Wasn't there"
Cons: "Wasn't there"
Pros: "That there were extra seats between passengers"
Cons: "The choice for a soda was low. No free pretzels or nuts, everything had to be purchased but free beverage( sprite, coke, ginger ale and water) Really need more available"
Pros: "The staff was accommodating to my needs especially with having a service animal. Always loved flying with Sun country."
Pros: "I liked the crew and the fact that I could reserve a seat. I also like that they use terminal A in the DEN airport and terminal 2 at MSP."
Cons: "The legroom was none existent, my seat was hard as rock, and it did not recline. Also, aisle seats have smaller under seat space than the other seats."
Pros: "The leg room"
Cons: "No tv or charging port for phones"
Cons: "Nothing to complain about, it was a great experience."
Pros: "I was forced to buy a ticket in order to get my rental car. I wasn’t sure when I was going to be returning to Minneapolis. So I guess I’m not upset with my overall experience with Suncountry I’m upset with the overall experience of the travel industry lately"
Pros: "Staff was great"
Cons: "No leg room. No in flight entertainment. No snack."
Cons: "Cramped seating"
Cons: "What a surprise at the Sky Cap that I needed to be charged for a carry on....total of $50 for my check in and carry on. What's worse, is that I had to CHECK my carry on because you only allow a minimal # of carry ons. This is certainly a negative for me flying with SunCountry again."
Pros: "Like the direct flight and flying out of Terminal 2 in MSP. Very pleasant flight crew!"
Cons: "Leg room just keeps shrinking. I’m 5’2” and can’t imagine what it’s like for those > 6 feet tall! Would also love some snack for free. It can’t cost that much!"
Pros: "Quick and helpful staff."
Cons: "Not anything I could think of."
Pros: "I had a seat toward the front, so I boarded early-ish, which went smoothly."
Cons: "Seating was incredibly uncomfortable. The bottom cushion was worn down, so my butt was sore after just a three hour flight. Also, my neck and back were in pain after getting off the flight. I am in my 20's and don't really get sore neck or back, but the seats were just that bad. However, I did have JUST enough leg room even though I am 6'4". I'll probably avoid this airline in the future just for the horrid seats alone."
Pros: "I had more space between the seats in front of me and my sear, but barely any room to tge sides. The crew was friendly."
Cons: "There was no complimentary food, no wifi, There was always a line for the bathroom."
Cons: "I tried to pre select a seat online. The seating chart indicated that the flight was full and only few middle seats and aisle seats were available. The middle seats were free but the aisle seats cost $15. I'm a big guy so I paid the $15. When I got on the flight I learned the flight wasn't full and there were plenty of seats available. I thought there must be a mistake so I tested it on the way back to L.A. from Minneapolis. I got the same email encouraging me to get my seat early and check in online. The seating chart indicated that the flight was full and only a few middle seats and aisle seats were available. So instead of checking in online I waited to do it at the counter. Sure enough the lady at checkin told me there was plenty of seats and even offered me and my travel companions a whole row so we could sit together. I feel like Sun Country is misleading their customers in order to make a few extra bucks. Lame!"
Cons: "Did not get any service attention between LA and Minneapolis."
Pros: "Boarding was quick and the onboard staff were pleasant."
Cons: "Leg room was extremely tight, even in front of exit row. After selecting a seat when I purchased my flight originally, I had to pay an additional $15 to select a seat they considered "priority" because it was the only seat left on the flight."
Pros: "Time for the flights excellent"
Pros: "Width of seats and the leg room."
Pros: "The crew was very nice on both flights. Boarding was fast, I enjoyed the precheck ."
Cons: "I did not like the flight back from Vegas to Minneapolis when then split up my party of 4 all over the plane."
Cons: "No wifi option. Flight took off 30 minutes late."
Pros: "The seats on the flight to Florida were super comfy.... they were green and didn't shove my head forward - aisles were so much wider and more room in overhead - Free carry on was great MUCH PREFERRED OVER SPIRIT :) for a good price too"
Cons: "Seat not as comfy on the flight home (blue??)"
Pros: "Very pleasant crew members; helped me deal with some disability issues without problems. I'd say rating should be VERY good (no category for it). Seats were a little uncomfortable. Thank you!"
Pros: "Friendly staff"
Pros: "Boarding was quick, I checked a bag and was able to pre board. We arrived slightly early."
Cons: "Didn't get a free snack (so I can't rate the food or the entertainment as there was none), couldn't check in online"
Pros: "friendly service verbal updates on flight arrival time"
Pros: "Always on time."
Pros: "The flight was right on time and the flight was comfortable"
Cons: "The flight attendants could try a bit more to serve the passengers"
Pros: "Wasn't sure about these kidz...but they are straight up.. comp beverages. No hassle w carry on. This is not a spirit air ii"
Cons: "Everything was great. Clean plane nonstop service on time"
Pros: "The flight attendants were moderately polite"
Cons: "The flight was 8 hours late. The stated reason "weather" was not credible and we not informed. There was no offer of a meal or any other accommodation at all. I will NEVER fly Sun Country again!"
Pros: "Captain communicated with us. Flight attendants were friendly!"
Cons: "No cookie or pretzels."
Pros: "clean plane and legroom good, esp. for tall person."
Cons: "On return flight, gates changed without any announcement. About 1/2 hour before return flight boarded they announced there would be no bathrooms on flight available. This would have been prohibitive for me flying that flight. Situation was rectified and they got two bathrooms working but it caused a great deal of undue stress. Is flying without facilities even legal?"
Pros: "Friendly, efficient service. My flights were on time and all my luggage arrived on time. The price and value are unbeatable."
Pros: "Flight departed and arrived on time"
Cons: "The seats couldn't recline and i had the middle seat which made it worse"
Cons: "Pages removed from flight magazine"
Pros: "We upgraded to first class and enjoyed the 2 and 1/2 hour flight. Everything was painless."
Pros: "The boarbing was easy and fast."
Cons: "Some of us pay for our luggage and we still have to wait for all them people to load there over size bags and wait to get off the plane while they get all there luggage. I thing the people without all that luggage should get off the plane first. The people that bring all there luggage on the plane should be the people that have to pay for luggage."
Pros: "That I was accommodated to sit with a friend at the last minute."
Pros: "Crew was absolutely delightful! I love that hand sanitizer wipes. Great flights out."
Cons: "I wasn't offered any type of sanitation wipes like I was on my way departure. The airport in Mississippi disnt offer any type of sanitation such as hand sanitizer or a reputable substitute. Sure their were bathrooms, but that's very inconvenient to have to use every time you touch something."
Pros: "Not much"
Cons: "Why no service in first class??? Cost cutting measure?"
Cons: "We waited in the shuttle bus for one hour while they determined the plane needed maintenance and found another plane to warm up"
Cons: "communication prevented me boarding my British flight, rerouting done by american, had paid reseved seat don't know if I will receive a refund. now have to spend my first few days back home going through the delayed flight to europe protocols."
Cons: "There was a three hour delay for missing crew."
Cons: "All Excellent"
Cons: "Ticket says must be at gate 10 minutes prior. We experienced a delay in security. Got to gate 13 minutes prior and was informed our tickets were given away to standby travelers since it was a busy day. 12 hours later we got to new York could not board standby to Philadelphia. Our bags made it to Philadelphia."
Cons: "Delayed flight"
Cons: "Crew needs to improve their attitude"
Cons: "Limited legroom is a problem. Otherwise, the flight was fine."
Pros: "Couple of flight attendants were really nice!"
Cons: "Most of flight attendants were rude. No personal touch at all. Felt like they wanna rush and be done with flight asap. Entertainment selection is really poor for 9 hours flight. Expect more new movies and American tv shows. Concerts up to the date would be nice."
Pros: "Great customer service, good food, great in flight entertainment"
Cons: "Rerouting, connection delays and lost baggage."
Pros: "They rerouted me so I at least salvaged some of my trip."
Cons: "They rerouted me for no reason making me miss my reunion."
Cons: "Noting all was great"
Pros: "Comfortable wifi enabled jet."
Cons: "Flight delayed over 2hrs. Inbound aircraft mechanical trouble. No info provided by airline. Maddening 10 minute rolling delay. "Your flight is boarding in xx(10) minutes and no airplane is at gate. It's just ridiculous."
Pros: "Comfortable chairs"
Cons: "Pilot's skill level and ability - lots of maneuvering and a very poor landing"
Pros: "Flight was on-time and crew was pleasant. This flight had movies available to watch!"
Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."
Pros: "Time of flight and on time flight"
Cons: "Lack of gluten free snack Cramped knee room"
Cons: "When will the airlines stop cramming so many people in planes with seats that are too cramped. Especially when you are on a regional flight, with a seat crammed in a corner that does not recline."
Cons: "Worst flight with AA so far, service is getting worst and worst"
Cons: "Bathrooms didn't work delaying initial departure an hour. Ran to connecting flight and made it prior to door being closed. 12 passengers in total were told that we would be boarded and then were abrubly told none would be boarding our final leg to the Caymans even though our seats were available. Horrible company culture not focused on customers."
Pros: "Flight was not completely full so I got an empty seat next to me."
Cons: "We were delayed due to some balance issues."
Pros: "My wife is hypoglycemic and requires food. The flight was so early that none of the terminal restaraunts were open, nor did the plain have food for any passengers accept first class. I've purchased a box on other flights, but this one did not provide an option for a box lunch or breakfast."
Pros: "Great boarding, crew and seating space"
Cons: "Bathroom line for some reason was always long. Entertainment via wifi was just ok. Older movies only. New movies on the tiny screens that come down every 4 rows or so."
Pros: "Pleasent crew and a non-turbulance flight."
Cons: "The yougurt splashe all over my shirt when I opened it, too much pressure I guess. No liquor !"
Cons: "I checked in on American Airlines and because I didn't load the boarding pass to my smart phone I wasn't allowed to board."
Cons: "No charges for cellphones on first class! (Plane looks pretty new as well)"
Pros: "The fact that there were recently released movies in the system."
Cons: "4 1/2 hr delay in out trip. Losing our connection and rude crew."
Pros: "good price."
Cons: "La Guardia Airport is a kind of messy. Some people in AA are rude, specially ground personnel."
Cons: "Prices are high and changes are frequent on rates"
Pros: "Seats were comfortable."
Cons: "Two hour plus delay in plane on tarmac then long flight with entertainment not working. Crew could care less."
Cons: "Seats are too small!!!"
Pros: "finally made it to our destination"
Cons: "our flight was delayed 3 hours, they finally changed planes, and the one we took for a trans-Atlantic flight was cramped, poor service on the plane, all-in-all an uncomfortable flight - I've had much better on other carriers, and won't be likely to use American Airlines again :("
Pros: "Friendly customer service, good snacks."
Cons: "No negative actions or interactions."
Cons: "The plane had mechanical problems and was rescheduled to a different flight"
Cons: "No TV"
Pros: "Plane arrived early."
Cons: "No food or beverages for me. I slept comfortably on my flight"
Pros: "No delays, speedy boarding and off boarding."
Cons: "Nothing..it was great."
Cons: "Obama ground stop in Philadelphia. No one knew in advance? seating very cramped. Entry to aircraft looked dangerous. It would be easy to fall to the tarmac. Very kow railing."
Pros: "A great ride."
Pros: "At 6' 2" I was surprised that, with the seat in front of me not reclined (and fortunately no one ever did), my knees actually had a bit of room and were not pressed into the seat back in front of me. That and the flight schedule went smoothly - everything was on time."
Cons: "Maybe a couple of other sandwich options might have gotten me to pay for one."
Pros: "It was a short flight to begin with but due to winds it was delayed."
Cons: "Due to bumpy air nothing but water was handed out to cabin passengers. 1st class managed tho. We were asked to stay seated almost the entire flight, although people still went to restroom as needed. After a late night it would have been nice for a little bite to eat. But apparently mother nature thought otherwise."
Pros: "Great flight crew."
Cons: "Being charged at the ticket area for one bag and finding out at the gate it is complimentary."
Pros: "I liked that I landed in time to get to my next flight."
Cons: "I didn't like that I had a child kicking my seat back the whole flight and that the in flight movie that I purchased skipped more than it played."
Cons: "As with the initial leg of my trip to Kansas City, the scheduled departure was delayed without explanation. If there is a viable option for travel to a given destination, I will NOT choose American Airlines as it would likely be just as practical to go by covered wagon."
Cons: "American Airlines didn't have a co-pilot for the flight. It was canceled after we were fully boarded. Passengers, myself included, received cancellation notices on our phones, before the crew was even notified. Incompetent management."
Pros: "Helpfulness of employees"
Cons: "Delays are a thing with allegiant. This time 4 hrs., previous to that 2 hrs, messy boarding, staff is unfriendly both in McAllen and Sanford. Total mess."
Pros: "No seat not comfortable."
Cons: "No legroom."
Cons: "They should have let us know we would be diverted to Des Moines, and 2 hours Late to BMI before we got to the airport"
Pros: "Punta Gorda was not over-busy. So the hassle level of the pre--flight experience was way down from the norm nowadays. The flight was on time, and only mostly full, not crowded."
Cons: "Not even water free infliight is a tad chintzy. Allegiant is not responsible for this, but the seat belt sign was on most of the time. I counld wish for better weather enroute. On arrival at ALB there was not video display announcing the belt numbers fror different arriving flights. One had to just drift from belt to belt"
Pros: "I paid extra for the added leg room!"
Pros: "This crew was amazing"
Cons: "The seats are very hard."
Cons: "Late to load and then put us all on the plane and made us sit on tarmac for over 1 1/2 hours"
Cons: "I would have liked to have a drink of water for free!!"
Pros: "Crew was nice"
Cons: "Leg room"
Cons: "Seats are uncomfortable after about 40 minutes. Very cramped."
Pros: "Crew was nice and efficient."
Cons: "Check in counter needed more help-line very long"
Pros: "It was good quality for the price."
Pros: "Crew food. Seat small little leg room."
Cons: "Plane on time. More leg room."
Pros: "Price of ticket. Crew was efficient."
Cons: "Baggage limitations are not clear: especially when the ticket says no carryon luggage. What they mean is anything that fits under your seat and is under 20 lbs is OK. Seat did not recline. Leg room was poor."
Pros: "On time, clean plane."
Cons: "Everything was fine. Thanks!!"
Pros: "The crew was good , plane was delayed and late for departure. Second flight was delayed by 2 1/2 hours , I just can’t catch a break !!"
Cons: "I could not log onto the website and check my carryon bag , cost me $50 at check in. It would not recognize my number for the first flight. I’m a known traveler on Frontier so I did log in with them ."
Pros: "Crew was really nice! Flight was quick and easy"
Pros: "The captain was very good, and we arrived early to our destination. We had to hold back before landing, due to smaller planes landing, so the captain pointed out some areas along our path! Loved it! The flight was smooth."
Cons: "We had to be in the boarding area an hour before the flight was scheduled to leave. However, because of the way that the flights are scheduled, people were still deplaning from the previous flight for 25 minutes after our gate arrival time."
Cons: "I dislike their pricing structure."
Pros: "timeliness of the flight professionalism of the crew immediate attention to a passenger who fainted"
Cons: "passengers were cold and there were no blankets to be offered there were no hot beverages and it was very cold. all beverages were for purchase and yet no complimentary hot coffee nor tea, even if you wanted to pay"
Pros: "Early out and early in."
Pros: "It was great"
Pros: "Nothing to like!"
Cons: "Allegiant has an obscure boarding policy that shuts down online and in-person check-in 45min before departure. We got to the Allegiant desk 35min before departure to get our boarding passes and no luggage to check, and were told we missed the flight because check-in wasn’t allowed anymore. That policy should be made very visible and clear to anyone buying tickets on Allegiance as no other airline does that to passengers. We lost 4 tickets and had to buy tickets for a flight the following day. Horrible experience!"
Pros: "Flight left early and was at destination 30 minutes earlier!"
Cons: "On the return trip, I had to wait 30 minutes for my luggage."
Pros: "Quick and very smooth flight, amazing flight attendants."
Cons: "Wish at least one drink/soda was free. Boarding line was so slow."
Pros: "Great flight. Great staff."
Cons: "Flight was very late. Have to pay $45 for a carry-on bag. Seats were uncomfortable and have to pay for all snacks and drinks including water."
Pros: "Crew likes to have fun with their passengers -- making the whole experience that much more enjoyable. It's a budget airline so you have to pay for things like refreshments and snacks (also, carryons and if you want you boarding pass printed at the airport) -- but don't let that sway you! All it takes is a little prior organization (we packed a couple of sandwiches and printed our passes at home, plus packed very light). Overall a great experience."
Pros: "The entire crew we're so accommodating and Robin was hilarious, made the hassle of traveling enjoyable and entertaining."
Cons: "Nothing all was great!"
Pros: "The price."
Cons: "Everything about Aligiant is horrible. Service, attitude, even the pilots can’t land smoothly. As a diabetic, they don’t even give you water withiit paying for it. Had my wallet in my checked bag and almost had a health issue."
Pros: "The staff and crew are extremely polite and focused on good service."
Cons: "The seats on the Allegiant MD-80 don't recline AND the space between one row and the next is EXTREMELY tight. Much tighter than I have seen in an airline in a while."
Pros: "Better than on time Smooth sailing through south bend airport!"
Cons: "Just have to remember thrift airline No seat going back"
Pros: "After the delay, we were treated to complimentary soft drinks and snack mix. This was after sitting in the plane for over an hour, though."
Cons: "We spent two hours of the delay in the airport and then eventually boarded. However, another problem with the plane developed and we waited for at least an hour more in the incredibly cramped plane. The seats are bearable for a short flight, but they’re hard to endure with multiple delays. The boarding was also disorganized. There were two announcements: one for people who needed extra time to board and another for the final call. Nothing in between."
Pros: "Great direct flight to many destinations smaller airports less wait time"
Cons: "seats are crowded"
Pros: "The price was unbeatable, especially if you don't pay for a checked bag, carry-on, or a soda on the flight. Very smooth flight as well."
Cons: "The plane interior looks like it was gutted, then fitted with hard, plastic seats. No headrests, no privacy for the flight attendants. Everything costs extra."
Pros: "Fare and friendly staff."
Cons: "No wi-fi."
Pros: "Both ways were good flights. The return flight however was delayed. We did enjoy buying some tickets from a lady named Valerie in Des Moines who also later had to come on the plane and remove an intoxicated woman. She made everything so easy and simple and enjoyable. And we especially enjoyed the treatment that we received as my husband is a veteran. Thank you so much for that."
Pros: "Boarding speed and flight"
Cons: "Uncomfortable seats, does not recline, even water is for sale."
Cons: "Flight was delayed for hours then canceled"
Pros: "The crew was plesant and helpful."
Cons: "The flight was delayed 35 mins. Then we couldnt get luggage when we arrived because of lighting. We were told to go one place and our luggage was taken somewhere else."
Cons: "Bad service. Long waits. No directions at airport from the airline and counter service slow"
Pros: "On time"
Cons: "Boarding outside in the pouring rain!!!"
Cons: "Literally had to pay for every little thing that is usually included in other airline tickets."
Pros: "The prices are good. Anything additional (food, overhead carry on space) is an additional cost but this is how they make the tickets cheaper for people who don't need extras."
Pros: "The stewardess was great on trip up there and back!"
Cons: "Little bit bumpy ride in some spots"
Pros: "Clean plane and nice crew."
Cons: "We waited for over 2 hours for takeoff after we had boarded."
Cons: "Not recliner seats"
Pros: "Quick and easy. Just a 35 minute flight. Wish they could all be like that."
Pros: "The gate counter gentleman was fantastic. I was seated at the window and I had lost my compression socks on the flight just a couple days before so I wanted to be able to get up and stand without climbing over a passenger. Since I am over 60 years of age, I asked if there was an opportunity in the very back to have an empty seat next to me. Me did find me one and I TOTALLY appreciated it. I used to have the status to have the better seats and it was hard to lose that...this was wonderful. Thanks for making me feel valued."
Cons: "The communication while we were awaiting the delay due to thunderstorm. We did get 2 updates, but I feel over communication better than under ;)"
Pros: "Good food. Great crew members."
Cons: "Making enough room for the seat to relax especially the long flight"
Pros: "the arrival on the other end"
Cons: "on tarmac 1-1/2 hours conflicting info....went from delay due to traffic/weather, to extended flight time due to reroute, to asking 10 people to volunteer to get off or 10 would be chosen to have to get off, 4 people volunteered, was holding my breath to be “picked off” when the 4 people were let back on and we took off an hour late. the flight steward spoke so unreasonably fast you couldn’t understand a word she said and she had an overall bad attitude....very disappointing from United"
Cons: "Unable to choose seat"
Pros: "New plane"
Cons: "Poor service in first class. Made me feel like I was bothering her"
Cons: "Ended up at Logan."
Pros: "Quick flight, no complaints."
Cons: "flight was delayed - mechanical; disabled husband (had knee replacement 15 weeks ago) had to walk the entire way from concourse F to A. the caused excruciating pain."
Pros: "Staff, modern plane"
Cons: "Seats where slightly small"
Pros: "The last minute emergency flight was not terribly priced"
Cons: "I was notified when there was going to be a delay, but not notified when my flight was cancelled due to the airline not having a crew. Really? No crew? Gave my mother a voucher for a motel stay, but failed to notify her that there would be no shuttle that comes to the airport after 10pm. She is not great with technology and was stranded at the airport until her re-scheduled flight 12 hours later"
Pros: "Good cabin & flight crew; kept us informed."
Cons: "Ran late. Seats are time (I'm average weight & height). Windows couldn't have been lower or we'd have been looking at the gear."
Pros: "Great captain and crew."
Cons: "I prefer the entertainment on your own device."
Cons: "Had to pay for movies and snacks."
Pros: "Caught all my flights on time everything went smooth."
Cons: "Connection flight times were a little close which caused me to rush from different sections of New ark airport. I almost missed my flight home to Providence so if connecting flights could be scheduled with a little more wiggle room that would be great."
Pros: "Staff was nice and accommodating. Plane ride was smooth."
Cons: "DELAYS. I had 4 flights within a weekend all with United and EVERY flight was delayed. The plane also heading to Newark ahead of us was overbooked and some people were pushed onto our plane, not a big deal if all can fit on the plane...but we wouldn't have if it wasn't for the delay causing those flying to Boston to miss their flights. Frustrating and adds an element of concern when faced with delays when the weather is fine. The internet on the plane is also confusing to use...should be clearer. Mistakenly booked my flight before realizing the new carry on policy, so trying to pack everything into a tiny bag to meet requirements was frustrating... definitely don't think I will be booking United again."
Pros: "people were polite and nice"
Cons: "cramped seating"
Pros: "Left on time,arrived on time, crew was polite"
Cons: "Sorry not to have had recreatiegebied towel before Dinner."
Pros: "Passport checked twice AFTER passengers had passed main security (at the gate). Bottled water purchased AFTER passengers had passed main security (in the terminal) not permitted on the plane. Flight attendants were completely unhelpful and passengers had to find space in the overhead compartments for their carry-on luggage by themselves."
Cons: "Passport checked twice AFTER passengers had passed main security (at the gate). Bottled water purchased AFTER passengers had passed main security (in the terminal) not permitted on the plane. Flight attendants were completely unhelpful and passengers had to find space in the overhead compartments for their carry-on luggage by themselves."
Cons: "Again flights never left on time."
Pros: "On time, courteous & caring flight attendant & desk staff. Unable to understand pilot or first officer's PA announcements...language & microphone issues. Airplane is severely cramped so flight was uncomfortable."
Cons: "See above"
Cons: "Not a crew or airline issue, but strong winds made for three attempted landings."
Pros: "Good crew. Nice ground staff in SFO."
Pros: "Delay, delay, delay"
Cons: "Waiting in the airport for 8hours! I have fibromyalgia and it was very uncomfortable. Never got a straight answer about why it kept being delayed. Missed my flight to San Diego!"
Cons: "Total disaster due to some snow, excessive delays"
Cons: "Flight was delayed by over two hours"
Cons: "Flight was delayed"
Pros: "The flight was to depart at 8:15 but due to delay only leaving at 3;30. Dissapointed as it took two agents to process a replacement flight (first agent offered a connection for a 1.5h flight only)."
Cons: "More attentive staff willing to help and at the very least, be emphatic."
Cons: "selection of tv and movie options on the flight"
Cons: "The crew was unprofessional and Unprepared"
Cons: "I didn't like the 1 hr delay and sitting on the plane for an hr before take off"
Pros: "Getting to Houston fast"
Cons: "The plane was hot! And flight attendant was kinda over it."
Pros: "Same as before"
Pros: "More room and fast boarding."
Cons: "United WiFi was in and out and couldn't watch anymore movies on my Becky's running android 7.0 nougat. Connected iPad and didn't finish movie because WiFi dropped."
Pros: "did not crash"
Cons: "It appeared that flight was not ever scheduled to go to Providence, The plane was too large to land in Providence. United probably sold too many tickets. Arrived at 130 a.m. next day -- not 9 p.m. lie I was supposed to arrive. United offered a $100 e-ticket gift. I do not fly very often. Could use $100 cash or free flight to Providence -- not Boston"
Pros: "The food was and entertainment was good. They had direct tv in every seat and I was able to watch a good show."
Cons: "The flight was delayed a few hours and they ran out of drinks."
Cons: "I had the unfortinate luck in getting the seat at the very rear of the plane. It was a red-eye flight and i was really hoping to get some sleep because i knew i was going to have an 8hr layover in Chicago. No such luck on the sleep because the flight attendants were so rude, they were talking very loudly and very vulgar yhe entire trip. I know i wasn't the only one upset because everyone around me was trying to sleep and couldn't. We just kept looking at each other like "really? Come on people!" and it wasn't till about halfway during the flight that they came over the intercom telling how to turn off the tv's on the back of the seats. It took the person sitting next to me to use the flashlight on his phone to be able to find the right button on the arm of the chair. After the experience i had, i will never fly United again."
Pros: "Entertainment selection was good"
Cons: "Seating comfort was *horrible*! Looks like they've made the seats more cramped, especially when the seats recline"
Pros: "We received a free video service for the flight"
Cons: "First of all the flight was booked for a plane which was too large to land in Providence. So either way we were going to have a longer day and extra leg.....which I only paid for ONE plane change. After running to the gate because my first flight was late taking off, this flight was delayed due to engine issues. The agent had us standing in line for 1 1/2 hours while she tried to figure out what was going on. So instead of taking off at 5:40 pm, we took off at 9 pm and still had to catch a bus from Boston to Providence...HORRIBLE Flight = Long Day/Night"
Pros: "Getting home."
Cons: "Long layover"
Cons: "The gate changed twice. We were directed to a bus to take us to our flight to only be made to get back off the bus because we didn't have a crew. No one would tell us anything. Got back into the airport and then 30 minutes later got put back on the bus. The plane was disgusting, smelled like urine. The air conditioning didn't work. Terrible."
Cons: "Flight was delayed, made me miss my connecting flight by a long shot. Was rerouted and the wait time was ridiculous. I found sooner flights on my own and asked the different airline to change my rerouted flights for me."
Pros: "We were on time and that was great!"
Pros: "R flight was cancelled and did not fine out until we were at the airport.."
Cons: "That r flight was cancelled and there was no other flight"
Airlines flying from Illinois to Rhode Island have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Illinois to Rhode Island
Masks required on board, masks provided on flights from Illinois to Rhode Island
Social distancing seating
Middle seats unavailable to book on flights from Illinois to Rhode Island
Testing for antibodies, testing for symptoms for flights from Illinois to Rhode Island
Waiving of change fees. Search flexible flights from Illinois to Rhode Island