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— GIG
Sep 30 — Oct 71
Round-trip
1 adult
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0 bags
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Fri 10/7

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Good to know

Low season

October

High season

July

Cheapest flight

$309

Average price round-trip

$1,178

Good deal round-trip

$577

Good deal one-way

$308
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 18% increase in price.
Flight from Chicago O'Hare Intl to Rio de Janeiro–Galeão Intl
(avg. price over the last 2 weeks)
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FAQs for booking Illinois to Rio de Janeiro-Galeao Airport flights

Top 5 airlines serving Illinois to Rio de Janeiro–Galeão Intl

Scores according to KAYAK customer reviews
7.9
DeltaOverall score based on 31471 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews

Flight left on time and arrived early and the bags were ready when we got off the plane. Only issue was that they were not on the listed carousel

Read more about Delta

Flight left on time and arrived early and the bags were ready when we got off the plane. Only issue was that they were not on the listed carousel

Flight was three hours late

Cons: "Better snacks"
Pros: "On Times"
Cons: "Less people on board"
Cons: "There was a family with kids climbing all over the Sears. Would have been nice if the crew reigned then in a bit."
Pros: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."
Pros: "When i asked for a window seat at the gate, i was provided one in the comfort zone. Very impressed and pleased. However, the remaining two segments were the opposite. Staff at the gate did not assist in any way for the remaining two flights."
Cons: "The flight from Bend to Seattle was delayed a couple times and caused us to arrive when our connecting flight was already boarding. Luckily we were able to make the main flight on the trip."
Pros: "nice crew and newer plane"
Pros: "The crew was amazing! The seat was comfortable."
Cons: "Used the self check in kiosk to begin! That was awesome! But after that I still had to stand in line to check in my bags. That part of the process took a bit longer than expected."
Cons: "More leg room and seat width. I don’t like having other passengers pressed against me."
Pros: "crew was amazing"
Cons: "there was water leaking from window during landing and the food was not hot and was just bland and uncooked"
Cons: "Bigger personal space"
Cons: "Changed Gates and airplanes after about a 4-hour delay Toward end of flight, the main cabin FA announced she wouldn’t be accepting half-empty water bottles as trash because Flint MI doesn’t have clean water. After an inconvenience-filled day, I thought this was pretty poor service and out of line"
Pros: "New plane with great entertainment arrived 30 mins early"
Cons: "The person next to me"
Cons: "At least one hour late"
Pros: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."
Pros: "direct flight from IND to CDG!"
Pros: "The flight crew were awesome"
Cons: "Not exactly the flight but the attendant white lady in Atlanta at the gate needs to sharpen her customer service skills, a bit obvious on who she prefers to deal with, as a foreigner and over 25 years of experience in dealing with the public, I felt the indifference. I frequently fly and my choice of airline is delta, this by far has been the only dissappointnent. Please do make sure this gets to the person in charge."
Pros: "The crew at the airport was very courteous and helpful."
Cons: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Pros: "During some bad weather the pilots chose to go into a holding pattern to wait for a thunderstorm to leave the field. Thanks for considering our safety. The entire crew was awesome."
Cons: "Why do the airliine attendants make sure all of our seat belts are fastened before they give us a safety briefing to demonstrate how to buckle our seat belts?"
Pros: "On time leaving and landing"
Cons: "Every thing went well"
Pros: "Flight was late leaving JFK. I paid extra for Comfort Plus and had the most uncomfortable seat ever. My back ached during and after the flight. Absolutely the worst seat ever that I have had flying. While it was a short flight we were supposed to get serviced during the flight, but there was no cabin service unless you were in 1st class. So much for the perks of Comfort Plus as there were none. Not even a glass of water. Wow! When we landed late obviously because we left late we were late and there was no ground crew to get our plane to the gate so we sat for over 1/2 hour on the taxi way waiting for ground crew to be available for us to get to the gate. To add insult of injury when we did get to go to the gate there was no gate available for use so we had to deplane in the rain down the emergency stairs. They said that if you had a problem with the steep stairs that they would make other accommodations. Probably would have been another delay so we all carefully went down the steep slippery stairs. I doubt that the stairs met any OHSA or safety requirements except for emergency issues. They were wet and slippery. This was the absolute worst trip that I have taken with Delta. It will seriously influence my future trip decisions."
Cons: "Not being on time. Not delivering service stated. Sitting on a taxi way for extra time. Having to disembark down steep slippery stairs, basically an emergency exit. This trip was late from start to finish."
Cons: "Pretzel mix was lacking in quantity and taste."
Cons: "They wouldn't deal with any flight changes."
Cons: "767-400 with the old entertainment system. small screen with poor quality and a number of people's had to be reset multiple times."
Pros: "Great people and crew early arrival nice passengers"
Pros: "Nothing really."
Cons: "Boarding process was horribly handled. Food was inadequate. Stewardess was saccharine. Bathroom door didn’t shut completely. I was told this wasn’t an international flight and therefore no free alcohol. Aero Mexico flight to Mexico City had much better food, free alcohol and more attentive service personnel. Also delays because of equipment problems."
Pros: "Very efficient boarding; crew had the foresight to ask for travelers to gate-check their bags due to a full flight and that saved a lot of boarding time and hassle."
Cons: "The seats on this aircraft looked like that had a 2-2 configuration; it's now 3-2 making it pretty cramped in Coach."
Cons: "My suitcase was ruined."
Pros: "Easy boarding, great service from the flight crew, and excellent food and drink service. Seats were comfortable and plenty of entertainment options for a long flight"
Pros: "Flight from SEattle to Atlanta delayed due to mechanical problems for 6 hrs. Once we got to Atlanta there were no flights connecting to Argentina until the following night at 10 pm. Delta did put us up in a hotel but with no food vouchers or any upgrades on delayed flight the next day. Flight attendants and crew were curteous."
Cons: "Fairly small seats and food isn't very good (as seems to be standard these days with most airlines). In flight music is very limited. Movie choices ok. No consideration to upgrade to first class or financial compensation have to be delayed a whole day for a long flight to Argentina."
Pros: "I got home safe"
Cons: "Plane delayed by over 3 hours and they told me to wait at the airport for 6 hours instead of arriving at the normal international flight arrival times. My day was completely wasted. They offered a replacement plane was old with tiny broken screens, broken seats. It smelled horrible as we were boarding from the tarmac. I'll never eat airplane food again."
Pros: "Was able to comfortably sleep the whole trip back."
Cons: "Nothing, just filling this in to continue........."
Pros: "The flight was very quick."
Cons: "They didn't serve us water."
Pros: "I liked that the plane was newer and the box snack was really good."
Cons: "Nothing really"
Pros: "Nothing I can think of right away"
Cons: "Late arrival and late departure. Poor service in having my luggage be connected to my flight. Was under the impression that they would do that after I had called the day prior and once I got to airport they didn't do so"
Pros: "The flight attendant was wonderful and was funny on the flight. Kayak kept me informed of all gate changes and delays."
Cons: "The Delta app did not update about any of my gate changes nor were they announced by the gate agents."
Pros: "Nothing"
Cons: "The fact that my flight was delayed for the second time in the past week"
Pros: "The service was fine. I slept the entire flight."
Cons: "I was not impress with the breakfast since I do not eat yogurt. It is a good thing i am not a breafast eater normally because I would have been hungry."
Pros: "Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3"
Cons: "Very tightly packed; minimal comfort for the flight."
Cons: "Out of all the airlines I have flown, this was quite disorganized in my opinion. The fact that I was not able to select a seat, nor did I have one assigned to me until prior to an hour before boarding, gave me a bit of anxiety. I don't think it's fair to take away this option to those that get the "cheap, standard" tickets."
Pros: "The bathrooms were incredible dirty. I take longhaul flys very often and Delta definitely has the dirtiest I've seen! Bathrooms were very dirt on both flys (from and back to Rio)."
Pros: "The crew was nice"
Cons: "I didn't like the fact that I didn't get my luggage with me when I arrived to casablanca as I lived 4 hours away from the casablanca. I have to come back the next day to get my luggage. I was very mad about it.plus I noticed one of my luggage has been damaged so now I have to buy another one because I can t use it. It was disgusting."
Pros: "I had a great pilot on this flight. He always told us what was happening, why we had a wait on the tarmac in LGA, why he anticipated it might be a choppy flight, how to access in flight entertainment so we could be distracted. Gave us some trivia questions. Joked about Pokemon go, walked along the aisle talking to us. He was awesome!"
Cons: "Seats were uncomfortable. But what else is new?"
Pros: "Flight left on time and got in early. This allowed us to catch an earlier flight to Seattle."
Pros: "The flight crew was nice and polite. They served drinks and snacks in a timely manner while on the flight."
Cons: "Flight was scheduled to leave early, the plane arrived, but they couldn't turn the plane around fast enough. We left the gat late, then pilot said we would still be arriving half an hour early. We arrived about 45 minutes late, and that was a problem because our connecting flight was due to depart now in 15 minutes. Lightning forced the airport to shutdown, which was great, we had a chance to catch our flight, but we were stuck in the airplane, and we couldn't get to our gate until the all-clear. I know this is not Delta's fault, but they did arrive quite late on a flight that, according to them, would be early. They also never communicated to the other flight that there were several passengers catching that connection. So by the time we had ran to catch our connection they had closed the ramp. Lightning hit again, and they shutdown the airport once again, so the airplane was still at the gate for about an hour, and they did not allow the 20+ passengers to board that plane, which was right there. So frustrating. The only thing that saved it was that our new flight was the new airbus, and although it left an hour and a half later, the comfort level was phenomenal."
Pros: "Crew was very organized and professional"
Cons: "The plane was absolutely freezing! All passengers were covered in the flimsy blankets provided. Even with air vents turned of it was extremely uncomfortable."
Pros: "The crew was attentive, pleasant, and hardworking."
Cons: "Tight leg room in coach. Cramped and uncomfortable."
Cons: "The seats are very uncomfortable but other than that it was wonderful!"
Pros: "Service and comfort"
Cons: "Food"
Cons: "Had an issue with my passport and the manager at the check in counter was rude and not helpful."
Pros: "Great crew; efficient, kind and accessible."
Cons: "Entertainment system. Tiny screens and no options."
Pros: "Good"
Cons: "Good service"
Pros: "The food"
Cons: "Everything ok"
Cons: "Copa check-in in Chicago was awful, and it wasn’t just for my family and me. The manger and several employees were rude and seemed clueless about what they were doing. I shouldn’t be surprised that none of our luggage arrived because of the unorganized check-in but it just added to the frustration."
Pros: "On the flight from Chicago to Panamá crew was exceptional, friendly and attentive, I was very impressed with the service,PLEASE DON’T CHANGE ANYTHING , from Panamá to Costa Rica the crew was completely different, the service was efficient but not friendly, a smiling face makes a difference."
Cons: "The process of boarding was a little confusing but it went quickly, keep up the good work"
Cons: "Seats are uncomfortable Food was terrible."
Cons: "Food on COPA is terrible."
Pros: "There is nothing to like because this flight never happened."
Cons: "Instead of going Chicago -> Panama City I was routed to Chicago --> Newark --> Bogota --> Cartagena. This means instead of arriving 8pm, I would now be arriving 8am the following day (I actually arrived after 1pm, so all in, it was about 30 hours of travel experience). At the request of the United agent in Minneapolis, I got in Customer Service line in Chicago to have my bags properly transferred to my connecting flights. After an hour in line, the agent proved to me by showing me the screen she was working on, that my bags would be routed directly to my final destination. She was confused why I was told to even come in line, so, great, another hour wasted."
Pros: "excellent service"
Pros: "Everything"
Pros: "The seats were comfortable, they served a free snack and also a adult beverage"
Pros: "Very friendly service and very helpful even though there is a language difference, they were great in making me feel comfortable."
Pros: "puntual with great service"
Cons: "Ordered a vegetarian meal and did not receive if"
Pros: "Service was good"
Pros: "Good servoe"
Cons: "No WIFI connection movie selections"
Cons: "Uncomfortable seats. I ordered Kosher meals, but they did not have any available, so I pretty much watched everyone else eat while I couldn't."
Pros: "copa is punctual with the flights and offer a good service in the air."
Pros: "Service was excellent"
Pros: "The crew was great the food and service"
Cons: "For a 5 hour plus flight would have liked a more updated cabin with a charging station for electronic devices and possibly an entertainment center"
Cons: "Our flight was cancelled minutes within booking but still charged to our credit card for 10 days, meaning we never actually made it to rio and lost our deposit on our hostel."
Pros: "All. A lot better. Of. Any. USA are line"
Cons: "All"
Pros: "The crew was really nice"
Cons: "There weren’t good options on food, and even it’s a 5 hours flight there was not internet or screen on the chairs."
Pros: "They provide any of your requests is they have it"
Cons: "Everything was fine"
Pros: "Crew was courteous, and very polite."
Pros: "Food was ok"
Cons: "No WiFi, no outlets, no entertainment for international flights seems very outdated."
Pros: "Friendly service, food and drink included, and free luggage. Seats had limited leg room, but otherwise comfortable. Would select this airline again!"
Cons: "Older plane with less room from Chicago to Panama, but other than that everything was great."
Pros: "Seats didn't recline, entertainment was poor."
Pros: "The food and service"
Cons: "Maybe more entertainment for a 5 hour flight"
Pros: "My trip went really smooth with no delays. They were able to switch my seat to be closer to my friends that were flying with me with no hassle at all. I was surprise that they provided food on the trip, I have been in different airlines that don’t provide anything except for a drink. I would for sure use Copa Airlines for future South American trips"
Cons: "Only thing I might of dislike is that they were using an older plane and the tv quality was not good"
Pros: "The crew and staff were wonderful and professional"
Pros: "Nothing. Even when it's the cheapest flight, th insignificant price difference vs. other airlines doesn't compensate the awful experience"
Cons: "The treatment of the crew was unrespectul. The food is extremely bad. The airplane and seats were uncomfortable."
Pros: "Duration of flight."
Cons: "Food"
Cons: "Hice el webcheck in y aun asi me pusieron de ultimo en toda línea, entiendo que habian los que se quedaron del dia anterior, pero puso estrés en mi, también salimos tarde, y mas valijas se quedaron en Chicago y en lugar de mandarlas a mi casa, tuve que viajar 3 hours al aeropuerto y recogerlas yo misma despues que me habían dicho que las mandarían."
Pros: "Service of crew excellent. On time and good arrival. Web check in let me pick my seat. And nice stewardesses"
Pros: "Service."
Cons: "nothing"
Pros: "Flight was on time and affordable."
Cons: "No drinks were served in first 2 hours, and meal was very small. Also no customs forms were handed out in the flight, so it too a while in the airport to fill it out."
Pros: "Loved that I was able to take 2 suitcases with me... Happy about meals on flights and headphones! Captain kept us informed at all times about everything!"
Cons: "my table was dirty and I noticed right before my meal was served."
Pros: "Great service."
Pros: "Liked the dairy free options for the meal."
Cons: "Didn't have an individual tv to watch movies on, or cell phone charger. Given the price however, this was acceptable."
Pros: "Planes are clean and crew is nice"
Cons: "Overall they are a poorly organized airline and there is almost no entertainment."
Pros: "Comfortable leg room Friendly cabin crew"
Cons: "Very limited food options, International flights have poor entertainment options, Very old seats and covers gave a very dull impression"
Pros: "The check in staff are the first port of call. They were excellent and very friendly and helpful. It set the scene for the rest of my flight"
Cons: "One of my bags did not arrive in Panama. They tell me it is now on my ongoing flight to Belize .....we'll see!"
Cons: "Not enough smiling from the crew"
Pros: "Everything!."
Cons: "Nothing at all."
Pros: "Liked the crew and video"
Cons: "We didn't get any food vouchers even tho we had to wait an extra hour and a half to board the plane because the pilot didn't show up"

need to update their movies selection for long haul flights!

Pros: "Crew was amazing!"
Cons: "Seats"
Pros: "All in time"
Cons: "Size of sits"
Pros: "The crew was really nice."
Cons: "It's shocking and disappointing that the plane was completely full. Also, the boarding process was really complicated and confusing."
Pros: "I had a 1:59hr delay takeoff which made me lose the connection in CDMX to GUA and had the worst service attitude from an Aeromexico personnel at the counter."
Cons: "Train the staff in quality service. Focus on empathy."
Cons: "Went to check in baggage and had my paid receipt and Aeromexico insisted luggage wasn’t paid for and we had to double pay at the airport so we didn’t miss our flight! RIDICULOUS! Wake up Aeromexico and KIWI booking!!!"
Pros: "the service was great! lots of great movie options"
Cons: "VERY hard to hear important details from the captain. Nothing could be heard. Also, the gate numbers kept changing CONSTANTLY. I was given one then like 4 more at Mexico City. Lastly, our flight was delayed and even after everyone boarded it took about 40 minutes for the plane to take off."
Cons: "We have problems with the tickets of my das y mam we have to pay $600 dólar more"
Cons: "Very old plane"
Pros: "Were able to fly first class. Enjoyed VIP lounge, and the spacious seats on the plane"
Cons: "Due to a computer auto correct mistake, I had to buy another ticket because Aeromexico would not change the name on the original ticket....3 tickets for 2 people. They did however move us up to first class for the long flight which was appreciated."
Cons: "The seats were the most uncomfortable seats I have ever sat on for a flight. Definitely needs improvement for a better flight experience."
Cons: "Even offered a Boody Mary Zor other drinks on the short flight!"
Cons: "on the flight Bogotá-Mexico, in business, they offer for diner a sándwich and fried potatoes. The liquor quality was very por. on thr flight back, one of our suitcases was broken and the padlock was stoled"
Pros: "Spacious cabin layout with great food and entertainment options."
Cons: "Zero complaints. It was a great flight"
Cons: "The flight was never listed on any airport screen and the gate was not provided on my boarding pass (this was after I couldn't get a digital boarding pass for no reason that was ever explained to me). Stressful and frustrating experience."
Pros: "the aircraft was incredible nice and clean. I loved it!"
Cons: "hello, the only thing I did not like was the air conditioner. It was too high and my eyes got very dried and irritated. From that everything was very good. thank you"
Cons: "Flight delayed 7 hrs and the official website never updated to reflect the change. Called customer service twice and they had no clue. The last representative advised to be at the airport at the original departure time to make sure we spoke to someone there. That showed a lack of knowledge and trustworthiness. The airports official website also didn’t reflect the delay."
Cons: "No personal entertainment. The plane was too old. No previously allowed to choose seat."
Pros: "Comfort level was good"
Cons: "Flight attendants were not all that friendly, gave a bogus excuse for flight delay"
Pros: "Comfortable and service was great!!"
Pros: "How they offered food and snacks and drinks crew was friendly"
Cons: "Boarding took a bit long but other than that everything was perfect"
Pros: "Seat was good. Crew was good. A meal and beverages offered properly."
Cons: "None."
Pros: "Everything was great. It was a red eye so only snacks and drinks were served but they were sufficient. The flight had plenty of room"
Cons: "There was nothing about the flight that I didn’t enjoy"
Pros: "Boarding time, entertainment, personnel."
Cons: "Losing connection flight and wait almost 11 hours overnight for next flight."
Pros: "good price -"
Cons: "late leaving - not the worst"
Pros: "The plane was comfortable and the crew was great."
Cons: "The boarding was ridiculous. They never posted what gate the flight went out of. If it wasn't for Kayak we would not have known when to go. The flight was delayed but they never did update that information. It did not leave on time like the board said. They just all of a sudden said they were boarding the flight."
Pros: "Good service"
Pros: "We finally got home. Only 10 hours later."
Cons: "A lot of waste of time"
Cons: "the escalator to the plane was about 30 cm away from it, a kid could fall"
Pros: "Flight from MCO to Mex was very good."
Cons: "We arrived in Mex on time but we had to wait a very long time until a gate was available."
Cons: "The flight was delayed over 2 and a half hours, missed our connecting flight in Mexico City. The in flight entertainment stopped working half way through the flight, didn’t work again. Bad customer service, didn’t even apologize"
Pros: "Entertainment, food, service, it was awesome!!"
Cons: "The service from the air hostess"
Pros: "On time, smooth flight."
Cons: "very uncomfortable and tight seating. Almost impossible to eat with a passenger sitting next to you. No salt, pepper or butter with food. Dried out tasteless, inedible bun served with meal. Cabin crew a little indifferent."
Cons: "Had a 13 hour delay flight and Aeromexico didn't want to pay for people to stay at hotels"
Pros: "Good entertainment Good crew"
Cons: "They should not advertise hot breakfast, I was not able to tell what they served,wether it was cereal or scrambled eggs,green leaf substance was not edible. Coffee was cool coloured water. I ate the fruit and yogurt only Passengers should be warned about the poor food,so that they can get something before boarding."
Pros: "Great experience, thanks"
Pros: "This company is obviously dedicated to providing a quality product."
Pros: "Attendants were respectful and caring"
Cons: "Space between seats and rows."
Pros: "The movie was probably the best."
Cons: "Flight was 3 hours delayed, I missed my connecting flight. Neither the crew or the pilot apologized for the 3 hour delay. I will never fly Aeromexico again"
Pros: "I slept well."
Cons: "The a/c could've been a little colder."
Cons: "On June 29 Aeromexico Flight 2683 arrived in Mexico City airspace and the Captain informed the passengers that the plane would have to refuel in Alcapulco due to inclement weather in Mexico City. The website https://www.timeanddate.com/weather/mexico/mexico-city/historic reports NO inclement weather on that date or at the time that AM 2683 was to land. I observed partly cloudy skies from my window seat as well. The ground crew in Alcapulco was unprepared for AM2683 and the fueling was delayed. After doing so, AM 2683 landed AFTER my connecting flight AM 684 was scheduled to depart at 1:05 AM on June 30. A female connection agent met me at the baggage claim and informed me that that AM 684 had not been held and had departed. The female agent was unhelpful, dismissive and rude. In fact, she had taken a personal cell phone call at the connections desk prior to assisting passengers of AM 2683 which lasted many minutes. She escorted us to the Aeromexico counter where I waited 30 or more minutes to speak to a representative. The representative at the Aeromexico counter informed me that there were NO flights to Quito until 1:05 AM on July 1. I asked if she could book me on another airline and she informed me that because the delay was weather related Aeromexico had no obligation to accomodate me. She booked me on AM684 for July 1. I asked where I was to wait for the next 24 hours and she said Aeromexico had no obligation to pay for lodgings. She gave me food vouchers for the airport. I immediately logged onto Travelocity.com and found a Copa Airlines flight to Quito leaving that afternoon which was in fact OPERATED BY AEROMEXICO! I booked that ticket myself and waited in the Mexico City Airport for 14 hours. What would have taken 10 hours took me 22."
Cons: "i like everything service entreteinment very good i really enjoyed the movies employes helpfull i whish they have hot meals like before other than that i was very pleased thank you"
Pros: "Good legroom"
Cons: "Aeromexico is rife with delays, every single flight i have taken in the last 4 days was delayed - it is budget airline but it was too painful to have 2 missed connections, 5 delayed flights and extended waiting at airports. Never again."
Cons: "Didn't board on time"
Pros: "All the airplane attendants were super helpful and friendly. And the complementary food and drinks were s delicious and refreshing, which is surprising for an airplane company."
Cons: "The only reason why I didn't give it 5 stars was because in Mexico City due to the Mexican government we had to transfer our bags manually. Nothing due to Aeromexico's doing."
Pros: "Vegan vegetarian food option. Ability to pay extra for more legroom in coach."
Cons: "After the announcement at the gate to prepare to board, we went to wait on line (Group 2). However boarding did not begin until more than 45 minutes later. I did not appreciate standing in line for that long. There were no announcements from the gate staff about the delay. This seemed disrespectful to the many people waiting on line."
Pros: "Friendly crew, on time. Cockpit crew did amazing job landing in windy conditions. Thanks to all"

Employees at the airport very poor knowledge

The flight was super packed and most of us had to put our carry on on a overhead department that was extremally far from where we were sitting and on top of that, there was no Wi-Fi through the whole flight on a 8h flight and I had a work deadline to work on.

I liked the sandwich. The new seat is not very comfortable

There is no food being served at Gol due to COVID situation. Which is understandable but still disappointed because others airlines are offering.

Late

Terrible airline. Completely disorganized and incompetent check-in process. 2+ hour flight delay and total lack of communication by their staff to the passengers. I missed my connecting flight as a result and was forced to reroute to Panama through Copa airlines in order to return to Bogotá, which took almost 10 extra hours. I would never fly GOL again.

Cons: "I never got to fly !!! I was flying to Rio de Janeiro from USA and my flight got canceled, so I never made it to Rio therefore I wasn’t able to fly to São Paulo . I called you guys and the airline to see what you could do for me . Very bad customer service considering there’s a pandemic. I understand certain flights are non refundable but during the circumstances you could’ve gave a voucher to use later but instead you tried to charge me more money to make changes when I didn’t even know when I was able to fly. To all this I lost my money and my chance to fly later . Never again I will buy anything from Kayak . You just lost a customer!!!"
Cons: "Include the luggage into the price of the ticket, Brazilian airliners often charge luggage separately."
Pros: "The crew was realy nice"
Pros: "Did us a favor and made check in in the counter"
Cons: "Food was pretty basic....no entertainment whatsoever kids were desperate"
Pros: "Nothing"
Cons: "To be denied my flight, and no refund."
Pros: "Aircraft look new and very clean."
Cons: "Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again."
Pros: "Nice new plane."
Cons: "Boarding process could be better"
Cons: "I had two USB chargers at my seat, but neither worked :("
Pros: "Plane"
Cons: "Time - delayed twice - missed connection"
Pros: "Part of the crew was very attentive and well humored. Food was delicious. I appreciated the leg space and the wider bathrooms."
Cons: "There was no USB not outlet charger. The touch screen was not working well, the console was loose and the movie options were all outdated."
Pros: "Flight on time"
Cons: "Food"
Pros: "Pessoas super simpáticas e atenciosas. Assento com muito espaço para as pernas (eu estava na fileira com a porta de emergência)."
Cons: "Houve um atraso grande na saída. O tempo para a minha conexão no Rio ficou curto, então não consegui jantar no aeroporto."
Pros: "On time"
Cons: "Entreteiment"
Pros: "The space between sits in the airplane"
Cons: "The timing"
Pros: "Nothing about the airline Avoid if you can"
Cons: "Their customers service We were runnjngblate due to traffic but arrived with an hour before takeoff and they refused us to enter We had no bags to check in just hand luggage and they refused us to check in as their automatic check in service did not recognise our booking Total rubbish airline"
Cons: "The trip was awesome, Rio is a wonderful city, extremely hot but a beautiful city"
Cons: "More efficient check in. Long wait at gate."
Cons: "More efficient check in. Waiting in line far too long at gate."
Cons: "Horrible experience. With a CONFIRMED seat with GOL airlines- and checking in two hours before flight- I was told flight was oversold and they did not have ANY seats on the plane. REBOOKED on flight from different airport two hours away! Awful!!!!!"
Pros: "Crew attention"
Cons: "Possibility to do check in online, it’s stupid to say that because I’m a foreigner I can’t do it online"
Pros: "Thanks"
Cons: "All good"
Pros: "The check in and punctuality of boarding, take off and arrival was excellent. The flight was enjoyable. I would travel again."
Cons: "I didn’t like the snacks."
Pros: "Their boarding is more orderly than many Brazilian airlines."
Cons: "check in was difficult. Their app is terrible - check in was not allowed.. The website is worse - it couldn't link my locator number to my account. And the gate check in had an absurdly small number of kiosks and no one to help the confused passengers. Boarding was done on time and they kept the door open for 20 minutes after take off time with no announced reason for the delay."
Pros: "Crew"
Cons: "Food"
Cons: "Extremely cramped. They ran out of certain drinks. Confusing boarding."
Pros: "Nice people once you get to an agent"
Cons: "Long lines of confused people trying to figure out which is the right one for them. Need more people giving orientation as people arrive to GRU airport."
Pros: "No horário... bagagens já estavam na esteira quando chegamos"
Pros: "The crew was polite and helpfull during the flight"
Cons: "The food was tasteless . They lost our bags and never reply when we ask for a compensation"
Pros: "Airplane was new."
Cons: "Punctuality (40min delay), bad service."
Pros: "Good landing"
Cons: "Messed up when looking for a seat ..many people from front door n many people from back door"
Pros: "fast flight, cofy seats!"
Pros: "Equipe atenciosa Sistema de entreterimento funcionou bem. Comida boa."
Pros: "I had a plesent flight with good food and good service both ways, the flight timing and connection was very good and the pricing of the jurnay was good. I will defently use the company the next time when I am traveling the same route later. Best regards Jan Christian Nygaard,"
Cons: "I have no comments to add hear, because everything went fine."
Pros: "el vuelo estuvo bastante bien"
Cons: "casi perdemos el vuelo porque no nos podian despachar las valijas, nadie hablaba ingles o español para que nos podemos hacer entender y terminamos pagando el doble por despachar el equipaje"
Cons: "The width of the seats were too small."
Pros: "Las instalaciones en perfecto estado todo en funcionamiento"
Cons: "Los sobrecargo un poco antipáticos deberían de colocar más aeromozas"
Pros: "The crew was nice and professional"
Cons: "no entertainment. No leg room"
Pros: "Nothing"
Cons: "The flight was delayed hours for a maintenance issue, then it was delayed further because they had to take passenger baggage off the plane from those that got tired of waiting and took another flight."
Pros: "Knowing that GOL is an LCC, I was not expecting much. However, after realizing that every seat had the legroom typical of a Extra Comfort seat on NA carriers, I soon became won over. Regular recline functionality (missing on some of the larger LCCs worldwide) and a free drink and snack (also missing on many LCCs), TOO was truly a relaxing flight. 10/10. Would definitely fly again."
Cons: "I mean, there was no entertainment available (to my knowledge) but there was allegedly Wi-Fi (I didn't try)."
Pros: "In general is fine, but the same price of all the other airlines . I flew 3 hours and no tv! (and no meal) I'd fly Avianca next time: They all have your personal tv and gives you meal even for short flights."
Cons: "It was on time."
Pros: "Delays without advice,desaster."
Cons: "Me gustaría que además de portugués e inglés, se hablara español, tener en cuenta que sale de Buenos Aires"
Cons: "They had only 4 people checking in the luggages and the lines was huge ... my wait in line was longer than my fight which I think it's absurd"
Cons: "Flight extremely delayed, people accompaning crew boarded first and took space in the overhead, i tried to change seats no no one at the gate was willing to work"
Cons: "Late and then mechanical issues."
Pros: "Crew was great"
Cons: "Seat was uncomfortable. Flight was much too crowded"
Pros: "The new premium economy seats were really nice."
Cons: "Check the pillows in premium economy for any stains. I had a pillow with several 2-inch yellow/red stains on it. There were no more pillows of those pillows, so the attendant gave me one from business class."
Cons: "Was next to crying child. I do understand crying children. But I should have footed a free glass of rose."
Cons: "Lack of a crew delayed flight 4 + hours."
Pros: "Flight was cancelled after multiple delays & I changed to United."
Cons: "Stop delaying & canceling flights, especially last minute"
Pros: "Crew"
Cons: "The delays due to software"
Pros: "Really easy boarding and flight. Great in flight entertainment options."
Pros: "All was good"
Cons: "Nothing to complain about."
Pros: "Seat assignment process was great and considerate of my preferences."
Cons: "If AA could fix its luggage handling process that would be great. BOTH (!) of my bags have been lost on this flight. Both have been eventually located, recovered and delivered to me, but experience was not pleasant this time."
Pros: "Flight attendants were friendly and thoughtful."
Cons: "Seating is too tight. Hard to believe that in 2019, major airlines still have seats without any electrical or UBS outlets for charging devices."
Pros: "Service from crew was fine"
Cons: "No delay! Got notification that our flight was one half hour earlier. Then boarded aircraft, and it had electrical problems. Delayed. We had to get off. Then board another aircraft."
Pros: "Everything about the service and hospitality."
Cons: "The short connection time allowed at Heathrow."
Pros: "Comfortable seats and snack / drinks service"
Cons: "Delayed flight departure and bumpy landing"
Cons: "I was apparently "flagged" by British Airways for extra security checks. As I understood it in London, I was randomly selected for this security check. This then apparently meant that I was to be flagged for all subsequent flights. This meant that in Chicago, after going through two other security checks that day (Zurich and London) and completing customs, I had to engage in a full Homeland security check. This involved removing protective covers from my laptop and phone that were hard to get off (not meant to be taken off regularly) and a full body search that I did not have to do in London. After many hours of traveling, this was very a frustrating experience."
Cons: "I will never, ever book with Kayak again"
Pros: "Good service in-flight. Pretty comfortable seats and decent in-flight food/beverage options."
Cons: "Crew was slamming overhead compartments before take-off and would ignore questions from passengers. Late take-off, very late gate change and late arrival. No help from crew on the plan to get bags taken care of so boarding took forever."
Cons: "I tried to change my seat to an available window seat several times after online check in opened using the app and consistently received error messages so ended up stuck in a middle seat."
Cons: "It was not clear that I needed a different 6 letter code to checkin using the AA website. I finally got frustrated and called AA only to find out the code was different. The codes should have been the same or you should have referenced it on the website when I tried to check in"
Pros: "Our plane was late getting to the gate. They kept us informed and turned it around pretty quickly. There were storms between Chicago and Rochester so we were rerouted. As a result the hour flight was an hour and a half. The pilot kept us informed and it was a very smooth flight. So even though I was over an hour late arriving I so appreciated the communications and the safer route. AA seems to be communicating more than other airlines and I appreciate that. Flying is absolutely no fun anymore so you take what you can get for the positives."
Cons: "WiFi wasn’t working so I couldn’t communicate my late arrival to family picking me up."
Cons: "On my first flight from SLC to ORD I asked 3 different American Airlines employees if I needed to pay for my carryon before I got on the plane. They all said no. I got on the plane, put my carryon under the seat in front of me and everything was great. I landed in Chicago, got to my gate, went to board and this very rude employee stopped me after I scanned my ticket and told me I couldn’t board with my bag. The EXACT bag I had boarded with in SLC. After harshly grabbing my bag and putting it in the carryon basket to check for size, she wouldn’t let me pass by her into the boarding bridge and told me I was going to have to pay. I tried explaining that I had asked I’m SLC if I needed to check it and they had all said no and that it fit under my seat. She said, “I don’t care what they said in SL, this is what I’m saying here.” And directed me to the front desk where I had to pay $50!! $50 for a carryon backpack that fit under my seat comfortably 20 minutes before!! Without saying a word (cause I didn’t want to yell at the poor girl behind the desk) I paid the $50 and proceeded to enter the bridge but before I passed through, the rude woman said, “have a nice flight ma’am” and scoffed!! An audible scoff. So I’m short, I hate American Airlines and I will do my BEST to not have to fly with them in the future."
Pros: "Landing at my final destination."
Cons: "Over 3 hours of delays. American Airlines needs to get their act together at Chicago O’Hare airport."
Cons: "Flight was delayed by untold circumstances causing us to miss our connecting flight to Venice."
Pros: "I'm glad they didn't fly an airplane that didn't pass the mechanic's evaluation."
Pros: "On time departure and early arrival"
Cons: "Nothing"
Pros: "Nice crew Spacious plane"
Pros: "The crew was amazing, flight was very smooth, arrived early, plane clean, service was great."
Cons: "For being in first class, my seat did not recline so I couldn't sleep and audio for my entertainment center was not working"
Cons: "My check in bag it’s lost got wrong boarding pass even when I told them I had electronic boarding pass on my phone. Really disappointed with this."
Pros: "The touch down at MSP. Was sitting over the wing and barely felt it."
Cons: "Was told carry on needed to be checked because there wasn't any more overhead room for my 9X14X16. So then I had to dig through it at the gate to remove lithium batteries and it took an additional 20+ minutes at MSP to get to baggage claim/wait/claim bag. There was plenty of room in overhead storage for my bag."
Cons: "Great trip"
Pros: "Not turbulence"
Pros: "Was on time."
Cons: "Not eventful."
Cons: "Luggage did not make the transfer on time (Chicago-Charlotte after Tokyo), although they had about 45 minutes to load it. Do not buy an international ticket with less than 1.5 hours transfer time. (It took 45 minutes to get through customs/immigration and retrieve luggage for transfer."
Cons: "All was excellent! Only the internet was not working good , payed for all flight access but most of the time the internet was not working. Anyway I contacted support team and they refunded me"
Pros: "Personal TVs with many movie and game options. I also liked that I could view the flight map and timing details. Meals and crew were great too!"
Pros: "A flight that actually had extra seats? I couldn't believe it. Plus the entertainment options made the 8 hour flight "fly" by (no pun intended)"
Pros: "The time of the flights were very good- both departure and arrival"
Cons: "On the departure flight, the flight attendants in economy kept hitting the seats each and everyone they brought out food and drink trolleys."
Pros: "on time"
Cons: "very cold"
Pros: "Boarding was efficient, easy. Lots of movie choices. Quiet flight."
Cons: "Flight attendant with an attitude. He announced the dinner choices but turned around the moment he began speaking. When I asked what he had said, he rolled his eyes. That's pretty disgusting and takes a lot away from the overall experience. Sorry, that I'm a burden when I paid a ton of money for this flight. And I had no extra or special requests. I'm an easy passenger. I didn't ring for service outside the scheduled ones once... E.V.E.R. Food was the same sweet sour chicken that I had on every one of my flights with American Airlines in the last few years. Come on. Mix it up a little. The flight is expensive enough. A tiny bit more pampering would just make the difference. And flight attendants with a pleasant and patient attitude would make things a lot easier."
Cons: "This made the check in process extremely frustrating and confusing. Traveling with my elderly dad who had to squeeze between two large men for 7 hours because people who actually booked the airline got priority seating. We had to pay an extra $500 to upgrade to comfortable seats. Not pleased w Kayak."
Pros: "flight left on time and went smoothly. Flight crew was very nice."
Cons: "person next to me did not fit in their seat and spilled over into mine. Could not even put armrest down - so i was sitting in less than a full seat.."
Pros: "I enjoyed the entertainment because I don't watch movies in the theater often. The movies I saw in-flight were recent films I've been wanting to see and made time pass fairly quickly."
Cons: "I'm not a giant, but there definitely was not enough leg room in the main cabin. I could not sit comfortably, especially in the middle seat."
Pros: "Good communication"
Cons: "I don't understand why you boarded the flight when it seemed you knew there would be a delay to take off to SFO. We boarded only to learn we would sit at the gate for 30 min and the wait on the tarmac for anothe 40. Why not just delay the flight an board an hour later? It would have been a lot more comfortable in the terminal."
Pros: "Commuter flight, got me where I needed to go. The crew and staff where really friendly, even with all the confusion of trying to move a couple with a young child out of the emergency row."
Pros: "On the 2nd flight it must've been a new airplane because this was the first time my knees weren't jammed into the seat in front of me flying coach. Most comfortable flight I've been on in a decade."
Pros: "The crew were exceptionally friendly and helpful. They made the negatives about the flight much more bearably be their excellence service whether during boarding, in flight, or after landing."
Cons: "I booked the flight originally through british airways and expected your standard, modern plane for cross atlantic travel. Boarding to find myself on a 767 designed (and likely built) in the 80s was rather disappointing."
Cons: "I was unable to get this flight and rebooked onto a United flight that was denatured 4 hours."
Pros: "Overall it was a fine flight we were delayed an hour boarding. But this is good because apparently they didn't have a place for us to unload in Boston and we would rather be walking around the terminal in Chicago than sitting on the plane on the runway"
Cons: "As I mentioned in my last comment I was seated at the back of the plane on over four and a half hour flight by the time the food got to me they had ran out that I mention that I'm a diabetic with high blood pressure so I have to sit and suffer for over 3 hours will never ever fly American again"
Pros: "Flight was on time."
Cons: "My luggage was lost!!! People were sympathetic but no apologies or compensation Also, we were forced to pay extra for our seats before we were able to print boarding passes. My husband and I were not able to sit together which was upsetting to me."

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Flights to Rio de Janeiro-Galeao Airport

Destination:

Rio de Janeiro-Galeao Airport (GIG)Brazil

Return flight deals:

Rio de Janeiro-Galeao Airport - Illinois

Cabin classes:

$4,242
$2,279
$658

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