Daily cleaning, installation of cabin HEPA filters on flights from Indianapolis to Austria
Most visitors from Indianapolis need to provide a negative COVID-19 test result and/or quarantine to enter Austria. Exemptions may apply to Austrian citizens, EU or EEA citizens, Swiss citizens, and those who live with them in the same household. Travelers with residence or habitual abode in EU or EEA countries of Andorra, Monaco, San Marino, the Vatican, or Switzerland and people who live with them in the same household. Travelers with a residence permit. Business travelers. And holders of a D visa or residence permit issued by Austria.
Read more about travel restrictions for Austria
Visitors from Indianapolis are not required to quarantine after entering Austria.
Visitors from Indianapolis must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken before departing to Austria.
Current regulations for vaccinated travelers to Austria: most visitors from Indianapolis may enter Austria but may still need to provide proof of negative COVID test.
Pre Travel Clearence Form
This document is not required for travelers in transit.
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Austria up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again."
Cons: "I could not check in because the system cannot link my flight legs and as such it considered that I’m going to Europe although I’m just transiting in Europe. So it required a visa which I don’t have."
Cons: "reached in time for onward connection but the gate had closed 30 mins before and had to stay overnight in munich Lufthansa did poor job of communicating rebook on same day thr Delhi.By the time we got to see agent in service desk that connection thr Delhi was also not an option.veryfew counters muni"
Pros: "Comfortable seats"
Cons: "Meals and entertainment"
Pros: "The flight was fine, but there was not enough time to transfer between the gates in Frankfurt. That also did not give us enough time for our luggage to transfer."
Cons: "Longer transfer between flights in Frankfurt"
Pros: "Plenty of room in economy plus."
Cons: "The ambient temperature was a bit too warm."
Pros: "The new Airbus was a very cool aircraft."
Cons: "Boarding process is really disorganized."
Cons: "Missed connection flight in Chicago due to a technical delay in Munich, the tank vehicle had a defect and the ground power in Chicago went out. It is now the 4 th time that we got stranded in Chicago. So Condor, Lufthansa and Chicago are getting on our shitlist......"
Pros: "Crew was very helpful from FRA to LAX. ground crew in Athens was terrible. Very offensive, unfriendly, unprofessional and ill mannered. Entertainment was good but touch screen was very old and janky."
Cons: "Wifi not working even if you purchase the full flight plan. Other passengers had the same problems. It took 30 minutes to send one email. Ground crew in Athens was terrible. Not cooperative at all, and almost risked missing my flight because of them."
Pros: "Very nice new clean airplane (beautiful), excellent crew"
Cons: "Lufthansa may consider reworking the boarding area"
Pros: "excellent crew"
Cons: "seats could be wider and seatbealts cud be wider"
Cons: "Entertainment system on LH flight was slow to react and frustrating."
Pros: "Short flight with swift and effective service"
Pros: "Flight was on time, and smooth. Food was OK. Very efficient crew."
Cons: "Wheel chair accommodation in Frankfurt is poor, doable but not to the US standards. Lufthansa gate staff member took us to the wrong elevator, ended up outside security and had to go through security screening all over again, now late for flight and not early boarded. Was told she was only on the job for 2 weeks, I don't blame her for her incompetence I blame her management! Plane was loaded on the tarmac via a bus for a large international flight...no gate?? Seats in economy class are equivalent to those on a domestic flight, fairly uncomfortable on a 12hr flight. Many of the entertainment choices were not available, you can select it but all it plays is a short commercial."
Cons: "Two flights same food... Too bad"
Pros: "Attitude of staff"
Cons: "Food and delay"
Pros: "Attitude of staff"
Cons: "Food and delay"
Pros: "In the end I made the flight."
Cons: "Couldn’t add my baggage online thus resulting in a penalty for paying at the airport. Also ticket was booked by Kayak as a standby without alerting me."
Pros: "Nothing. It was ok at best which is fine on a good day."
Cons: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."
Pros: "Professional staff, up to date aircraft, very clean, good meals, good selection of entertainment, very attentive to customers. Passed through many times with beverages. Lufthansa is always a pleasure."
Pros: "I love Lufthansa! Great service, comfortable, warm towels before meals served with real silverware. Amazing!"
Cons: "Service! Comfort!!"
Pros: "The services was good and enjoy it"
Cons: "Nothing it was all good"
Pros: "Loved everything except upcharge for ski bag (no charge on Swiss air for this service) - 1st meal excellent.....2nd light snack (chicken sandwich) not really a home run (sorry.....) - overall excellent experience"
Pros: "boarding area was bit confusing"
Cons: "Most of it"
Pros: "Nice staff"
Cons: "A little too warm for me."
Cons: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."
Pros: "Lots of room on a 747 - Lufthansa will probably retire them all soon. They handled my special meal request online and loaded the meals on the plane."
Cons: "The crew didn’t bother to confirm who had requested the special meals, and they perhaps were confused by the size of the wide body rows, so they served my dinner to the passenger in the window seat (seat K) instead of me (seat H) By the time I realized what had happened, my row mate had eaten half the meal. The crew also rammed my knee with a beverage cart while I was dozing. Not the best showing ever..."
Pros: "Waiting area needs upgrade...40 minute flight, no time for food or entertainment..."
Pros: "Seats, crow attitude, on-time flight"
Pros: "Friendly crew"
Pros: "Flights were cancelled that day due to a storm, but Lufthansa were able to fly an empty aircraft from Rome to fly us from London to Frankfurt. Despite the circumstances, Lufthansa were able to still offer catering. Thank you for your cimmitment."
Cons: "Lufthansa in general could invest a little more in the food they serve. Lufthansa's domestic and inter European flights are never a culinary highlight. :-("
Cons: "The whole trip was a nightmare. I go out of my way to NOT fly United, In this case Lufthansa somehow just sold the ticket and United was flying it and as usual it was horrendous. We had to be re-routed via 3 separate flights jus to make our international connection thanks to our initial flight being moved up 2 hours EARLY. They closed the door in our faces. That added 8 hours of travel time to our trip which I had booked to minimize travel time as I was traveling with pets. United is the WORST."
Pros: "We often fly on Lufthansa and highly recommend it!"
Pros: "The Lufthansa crew in Munich was very helpful when my boarding pass would not go through - I was not told I needed a new pass for that flight (as the first one had been cancelled and rebooked: 2 Air Berlin flights). No one was of help until this point, and the Lufthansa crew even offered to check on my baggage for us only to notice it never left Berlin; we didn't get it for 3 days. This did not surprise me because last time I flew Air Berlin for an 8 day cycling & camping trip, I didn't see my bike for 5 days (you can imagine this sort of ruins the entire point of the trip). After reading a lot of complaints with Air Berlin and never hearing back from their customer service (ever) after numerous forms filled out, I knew checking our bags with Air Berlin from the start would mean we wouldn't see them in New York. I even said to the Air Berlin employee at check in that I refused to check my bag because of my past experience and he "assured" me my bag would be at JFK when I got there. Ha. It was nice to see the Lufthansa crew shocked at how poorly this trip home was working out for my husband and I."
Cons: "After the cancelled flight, we were very disappointed to be rebooked with Air Berlin. We do not want to fly Lufthansa if they are so closely associated with Air Berlin, and will tell our friends the same."
Pros: "Flying from San Francisco to Madrid via Munich in economy class. All very good in general, in fact the best experience compared with other airlines I have used in the past for the same trip. Vegetarian meal was good, but only on the long leg. Munich to Madrid was not possible to choose the special meal, but that is not that important for me, so I eat what I could and that was good enough. The crew was super nice. The plane is huge, toilets are literally 'downstairs' and extra room to hang out. I will definitely choose Lufthansa again for my trips to Europe."
Cons: "If you want to reserve a seat in advance you need to pay for it, that's the only thing I didn't quite like because I found it after I bought the ticket. It was not mentioned clearly in advance, and it felt like an afterwards surprise, really? I paid for it anyways. For me it is worth it to make sure I get a window seat on the long leg flight."
Cons: "No boarding lines. Boarded late. I was not given enough time from my arriving flight. I had to spring the length of the airport and up and down stairs as the elevators had long lines. Maybe it was good it boarded late or I wouldn't have made it."
Cons: "The flight was late for 2 hrs with no explanation"
Pros: "Because we left at 6:50am and I didn't sleep the night before in the airport, I the second I got on the plane I feel asleep and didn't wake up until we landed, so I couldn't tell you much about the experience."
Cons: "The boarding process was rather hectic and they didn't have enough seating for people waiting."
Cons: "was a long run from gate to gate, barely made it."
Pros: "Good service, free beer and great in flight entertainment"
Cons: "Not friendliest crew"
Pros: "nothing at all."
Cons: "There was 1 hour layout, but the plane was late. i was leaving the plane at the boarding time for my next flight. the gates very extremely far away from each other it took me 20 minutes to get from the original gate to the next one and i was running all the time. by the time i got there i had no place to store my carry on luggage anywhere despite the fact the storage compartments very occupied by small backpack which could easily be stored underneath seats. i asked a flight attended to help me but she answered she was not on duty and left (what the hell!!!) what was she doing on the plane then. i wound up with my luggage underneath the seat, my bag in my lap squeezed and extremely uncomfortable. overall one of the worst flights i have ever had. i was lucky it was only one hour long."
Pros: "Crew was fine. Food was ok."
Cons: "Delay, twice - before we boarded and then again after we taxied."
Pros: "Ease of boarding, and a timely take off. The crew was attentive and professional. The entertainment available made the 9 hours go by quickly!"
Cons: "The food was edible but not the best. The bread was especially disappointing-- ice cold and doughy! I hate those reclining seats. When you have your meal tray down it is impossible to move."
Pros: "Your services and email updates were some of the best in the business."
Cons: "Your website is the least friendly we have EVER encountered."
Pros: "The Munich airport is awesome. My wait from my connection went smoothly and the complementary coffee was a plus!"
Cons: "It's not about the flight but it was difficult to know how to use the WiFi at the airport in Munich. The sandwich was so-so."
Cons: "The check-in team at Austrian Air insisted I could only take on a single carry-on, even though I'd come with two. Should be one above and one below."
Pros: "Short flight. Not much to say."
Cons: "Thank you"
Pros: "Service was very good"
Cons: "Seat spacing"
Cons: "Small space in middle seat"
Pros: "Rude inconsiderate staff. Terrible plane"
Pros: "Excellent on all measures. I will definitely try to fly Austrian Air again!"
Pros: "From start to finish there were no hiccups. It was a pleasant journey."
Cons: "No place to put my feet. No foot room"
Cons: "Checked baggage very expensive."
Cons: "Long delay."
Pros: "no complaints"
Cons: "Flyght was terible"
Cons: "Service was bad"
Pros: "too short to tell."
Cons: "Not applicable"
Cons: "Thechnical problems with the plane.One hour we were sitting in the plane and waiting departure"
Pros: "Flt was great - service was great"
Pros: "easy boarding"
Cons: "bad seating. you previously provided a comfort kit but discontinued it."
Pros: "Very well organozed"
Pros: "Despite airport issues, we took off quickly and all went well. No complaints"
Cons: "No problems."
Pros: "arrived early"
Cons: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"
Pros: "Boarding was easy. We took off a bit late, but landed on time. Staff was responsive."
Cons: "Mediocre breakfast. Entertainment wasn't great."
Pros: "Everything was excellent!"
Cons: "The seats were uncomfortable."
Pros: "All was great"
Cons: "except we could not do an online check-in"
Cons: "The departing time is quite bad 4:20 in the morning"
Cons: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"
Pros: "The venue was overall ok"
Pros: "They had a yummy snack. And fresh veggies. With great coffee. And the host told us abou the history of a Vienna dessert."
Pros: "Everything was great except seats uncomfortable"
Cons: "Uncomfortable seats"
Pros: "Nice staff. efficient."
Pros: "Everything was great!"
Cons: "There was nothing in specific that I didn't like!"
Pros: "Would fly with them anytime."
Pros: "that everything was in order - alles in ordnung, without much fuss."
Cons: "the passenegers - too much farting"
Cons: "Plane rescheduled, left 55 minutes later than anticipated. I was already preparing for having my luggage lost."
Cons: "I luked the atmosphire and the silence ."
Pros: "Comfort seat. Good mouvies"
Cons: "The aircondition was to high. I was almost frozen."
Cons: "Policies on bringing stroller differed between each trip. And they were not polite about it."
Cons: "No soap in the toilets"
Cons: "Our baggage did not make it to our final destination"
Pros: "Never again with KAYAK. Sorry."
Cons: "We finally had to resort to twitter to do our check-in which was only for the second part of the journey."
Cons: "I had no notification about luggage fee in airport upon registration."
Cons: "Toilet was dirty"
Cons: "Delayed boarding"
Pros: "Well worth the upgrade!"
Pros: "Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic"
Cons: "Best flight I’ve ever had. Need to have this many people on the plane every time"
Pros: "The connection was way too tight."
Cons: "Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently."
Pros: "Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City."
Cons: "If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser"
Cons: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."
Pros: "Clean less of the plane"
Cons: "Entertainment system did not work at all"
Pros: "Overall pretty good. Newer plane, business class is well configured."
Cons: "Food was good, not great. Seats when flat are quite hard."
Pros: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Cons: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."
Pros: "On time"
Cons: "All was well. Long bus ride to the planr"
Cons: "1. Ordered special meal but it didn’t come. Maybe because I took a ticket the same day. 2. Delayed in NY and as result missed my connection in Helsinki"
Pros: "Customer service and efficiency"
Cons: "The delay because of a software glitch"
Cons: "The flight from India was delayed and as a consequence I missed my connecting flight to Miami. I had to put up in a Hotel at Helsinki and take a flight to Miami the next day via London."
Pros: "Lounge is nice, if busy. Finnair staff offered me a better seat at check in. Seats flatten out and have many features. Tons of convenient items all marimekko - nice pillows, blankets and slippers. Helpful and attentive staff, always check on you but also give you plenty of time to snooze. Nice skin products and omg, clean bathroom. Easy to relax."
Cons: "The Asian vegetarian meal is rice and chickpeas! Was not too bad but also my breakfast was more chickpeas and grilled zucchini. I never requested a "vegetarian breakfast" - feel bad wasting food like this. I sent the veg salad back opted for fruit salad croissant."
Pros: "Friendly attendants who made the flight very pleasant with their smiles and their service"
Cons: "Aging interior and seats of plane were not good at all."
Pros: "The flight was good! Much better than US domestic carriers with comfortable seats and a good layout to the aircraft."
Cons: "Food was good, not great. Crew was attentive but missed being great by one notch and the flight could have been faster. All trifling details. But overall... If they didn't run out of chicken on the flight"
Pros: "The ease at which the check-in and boarding was done"
Pros: "the food given under gluten free food was amazing on FinnAir"
Pros: "The airport it's very nice and clean.."
Pros: "The original flight was canceled, the stroller was taken away when boarded the airplane, and not seen until final destination. With a 1-year-old and 2 and a half year old, this was the worst ever flight. Take us 35 hours total travel time to get home with 2 small kids, it is a nightmare."
Cons: "The flight was cancelled and changed to 2 stops from one. We purchased a 1 stop flight because of the kids. In mid season a week before departure, we were notified about the change and it was impossible to get a same priced ticket so close to departure. We bought insurance but even with that was impossible. Looks like a scam. Very upsetting, messed up the whole thing."
Pros: "Service, staff, food and beverages all excellent"
Cons: "Seat was just a little hard when lying on my side"
Pros: "The crew was friendly and helpful. There were multiple runs for drinks and the meal was delicious. The entertainment tablet offered good movies and tv shows."
Cons: "The lights where not lowered down to make it easy for people to rest and make it easier to fall sleep."
Pros: "The food was surprisingly pretty good"
Cons: "It was an old plane (A330-300). The seats are not very comfy, not much leg-room, and not very stable (i.e., when others are getting up in front or behind you)"
Pros: "The food and the crew were excellent."
Cons: "My family's seats were separated by several rows. The airport gate was not manned until several minutes before boarding time. We had to ride a bus to board the plane. There was an extra passport check. The plane had a very old and outdated entertainment system."
Cons: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("
Pros: "The flight overall was okey. Pleasant crew."
Pros: "Vistas along Mediterranean departing Nice"
Cons: "Interesting conversation with fellow passenger"
Pros: "Very easy check-in process, very easy boarding process, flight attendants were pleasant. Comfortable seat which allowed sleeping easily"
Cons: "no problems"
Pros: "Comfort?: had a fat neighbor whose elbow was in my robs"
Cons: "Could not watch any video on screen. Crew tried to reboot my and my partner's screens but they did not work for the 9-hour flight."
Pros: "Headset did not work properly overall it was great"
Cons: "Headset receptacle did not work properly I could only hear in left ear"
Pros: "Professionalism, punctual, friendly service"
Cons: "You pay for your food just like you do on American Domestic airlines. However they offered coffee and their special Finnair grape juice."
Pros: "Flight was cancelled at lasy minute. so, all other flights missed. Last minute notification. rebooked on Lufthansa, but wrote wrong codes - more delay."
Cons: "Touch screen TV harder to switch channels/choices. You either touch hard or harder on screen (mostly few times)."
Cons: "food was about the worst I have seen (with special mention to the coffee served as it was def the worst even for airplanes standards) could not check in online ( web would not allow me)"
Pros: "great flight. Left on time. Nice crew. Ditto for food and movies"
Cons: "Sears always close together"
Pros: "Good customer service, top notch on all aspects. Very attentive staff.."
Cons: "2 hours late to leave but part of wing flap needed to be repaired before flight"
Cons: "Small plane incredibly cramped for8 hour flight"
Pros: "Very pleasant crew!"
Pros: "The flight was so-so. Cramped seating with mediocre food."
Cons: "The problem I had was the multiple email updates from Kayak with the wrong departure time. Fortunately, I checked with American directly. Even after the flight departed I was getting emails that I still had four hours left. Doesn't make sense."
Cons: "Crew was very noisy. It was an overnight flight. Waking us up at 1am for dinner not really needed."
Pros: "Empty seat next to me! Excellent crew services! Clean bathrooms!"
Pros: "Great airline. Food great comfortable seats."
Pros: "Finnair is always a pleasure and Helsinki is an attractive and well-run airport."
Pros: "The flight attendants actually seemed to enjoy their jobs, they all were very nice and smiled not like other airlines where the attendants are very stiff and anything you ask for seemed to annoy them. Drinks sizes more generous than most airlines."
Cons: "a long flight from lax to lhr needs more snacks and refreshments"
Pros: "Nice dinner, drinks, and snack services"
Cons: "Could be a little friendlier. Lights on the whole time during a red eye was pretty annoying. Don't know if this was on purpose or a malfunction. Entertainment system was hard to see and a little outdated."
Cons: "It was delayed uncomfortable and terrible service"
Pros: "Did not have the special meal i requested"
Pros: "Crew politeness"
Cons: "Food is only average and not enough good movies to watch"
Cons: "Ingen underhållning ingen flyginformation otrevlig personal jag kommer inte att flyga Finnair igen. Jag och alla andra fick sitta att stirra på väggen framför oss i 7timmar den spanska personalen ska inte jobba för ett nordiskt flygbolag fy fan Med vänlig hälsning Benny"
Cons: "Cramped seats. No IFE. Chaotic boarding. Luggage missed flight."
Pros: "Everything was perfect! The crew always ready to serve us!"
Cons: "Perhaps, update media features! A small corner for children to keep them "busy"."
Pros: "Crew, seats and entertainment. Unfortunately a rude passenger in front that put their seat back too far and refused to compromise so didn’t have much leg room over a 6 hour flight."
Cons: "Ran out of half the food options halfway down the plane."
Pros: "The stewardess was top-notch, professional and friendly"
Pros: "It’s not everyday that you get a meal for free on an airline in addition to friendly service. Even though the flight was 7 hours, it was a smooth and enjoyable one."
Cons: "Space was tight."
Cons: "Mechanical issue with the plane. Sat on the tarmac for 2 hours without regular updates or any information. Missed connection as a result. Have been traveling for 19 hours still not in Amsterdam"
Cons: "left with 2 hours delay because the fuel was not ready. Then we had an unexpected landing in Vancouver to change flight crew. That meant an additional 2 hours of delay. Finally we accumulated 2 more hours of delay. The final total was 6 hours of delay for no clear reason."
Pros: "Food was pretty good."
Cons: "Taller so hard to get comfortable."
Pros: "Our seats were much better on this flight than our longer leg. I was much more comfortable. The entertainment was just as good as our international flight."
Pros: "The leg room in basic economy was great -- especially compared to other airlines. In seat entertainment was free."
Cons: "Entertainment movie/TV programming was limited (not live television)."
Cons: "Rather than notify the passengers that our flight would be delayed prior to our arrival at the airport, we waited at the gate for several hours."
Pros: "Crew was professional."
Cons: "Why not due the security briefing while we are sitting there delayed?"
Cons: "I had to eat a big pizza from outside.. nonsense food and only water being served 24/7 as if I am from a desert..bullshit."
Cons: "Food options weren't given until flight attendant was walking the aisle which was too late to obtain payment to tender for a meal option."
Pros: "comfortable clean and overall a pleasant experience"
Cons: "Flight was delayed and I was rebooked even though I could have make the connection. I had only a carry on so the luggages were not an issue."
Cons: "charged me for my bags; employees were surly."
Pros: "Flight crew were friendly"
Cons: "Ground staff were terrible and the ground crew mysteriously disappeared. Air conditioning was not working on the flight while it was on the ground. All passengers sweating for an hour on the tarmac. Flight arrived 2.5 hrs late resulting in a missed connection."
Pros: "Access to their entertainment (movie, tv) channels was appreciated. I did not have this option on my departing flight which was the same duration."
Cons: "The plane cabin was surprisingly hot when we boarded and for most of the flight, though it did become bearable. Had to struggle to take my jacket off when seated (as did others)."
Cons: "Flight delays"
Pros: "Patient staff while I made my decision whether to board Flight or skip it"
Cons: "Flight delayed and re routed to a different airport"
Pros: "It was on time and they served drinks."
Cons: "Air Canada stopped flying to SLC while we we're on our trip. so it made the connections to other flights after getting to Toronto (from Amsterdam) really tricky and tight on time. While on the flight from Amsterdam, things were great, but that stress of being rerouted was not great..."
Pros: "On time"
Cons: "Uncomfortable seats"
Pros: "The airport had no lines, security was fast and easy."
Cons: "Air Canada employees are rude and inconsiderate. Terrible experience. When I asked for help I was handed a card to call customer support. I was hung up on and missed my flight. Had to pay for a rental car and hotel and missed a day of work. I'm still stuck in the Fort Lauderdale airport 15 hours my flight departed. Never flying Air Canada again."
Pros: "Short enough flight."
Cons: "Entirely too little leg-room. Crew kept banging my elbow and knee with food cart-didn't really care either."
Cons: "The cabin was dirty. The staff was not friendly. The cabin was freezing cold. The checking in system was not pleasant. We got the the airport 2.5 hours early and barely made it to the gate on time."
Pros: "Plane left on time, smooth flight, arrived on schedule."
Cons: "1. Food very substandard. Hot food not very well prepared and rather tasteless, and snack was like a cardboard wrap with some salsa sauce in it. A disgrace to a major airline like Air Canada. Selection of drinks very limited. 2, Staff persisted in speaking mostly French, on an international flight. Some announcements were made only in French. As a Canadian, I can follow French, but let us remember that English is the international language. To use French is not fair to other nationalities, who expect English. 3. Seats far too close together for a long flight. There was more legroom on the Jazz flight from Montreal to Ottawa! 4. Entertainment kept breaking down. Headphones for my wife did not work, and eventually both of our screens went dead. Her's quit right in the middle of a movie. Bad!! 5. Boarding passes had zones on them, but these were totally disregarded in boarding. This resulted on overcrowding, long waits, etc. Hard on older people!"
Pros: "Air canada needs a serious serious overhaul of the way they treat their customers especially those working at the Toronto airport I find their employees have an "entitlement" mentality that other carriers do not Customer service seems to be a priority not talking to your coworkers about the weekend while serving your customers"
Cons: "There was one employee who suggested to take an earlier flight and was very helpful Little things go along way"
Pros: "The crew"
Cons: "The flight was changed too often."
Cons: "Horrible to say the least"
Pros: "I liked how we got there safely."
Cons: "I did not like the fact I was cramped."
Cons: "Small, older plane = not much room and very little comfort Arrived late because?!?!?!?"
Pros: "Food was ok"
Cons: "Avoidable delays caused a late departure from Toronto, then we sat on tarmac waiting for a gate in Dublin. Eventually had to debark into the tarmac and walk in. Delays caused us to miss our next flight to Munich."
Pros: "politeness and helpfulness of crew"
Cons: "boarding was very slow--people went to the gate unprepared -eg boarding passes misplaced and were not asked to step aside"
Pros: "There was a decent selection of in flight movies"
Cons: "-the aux plug for the headphones wasn't working properly. Resulting in me having to hold the headphones in place the entire flight -the first time the attendant went by with the food selections for purchase she walked right past me and went on to run out of food by the time I finally got her attention. -I had to ask the people behind me several times to please stop their child from kicking the back of my seat. Although the attendant made eye contact me one of the times she made no intervention on my behalf. - my return flight was in short: neglectful and arduous. I probably wouldn't recommend Air Canada after a flight like that."
Pros: "A United Airlines employee assisted me by answering questions that I had. This same employee actually came to find me when the Air Canada ticket gate opened early and knew I was waiting to get my boarding pass. Greatly appreciated.."
Cons: "Mine and my wife's legs did not fit. The seats were spaced much closer together than is standard, and this made the flight unbearable. I stood in the isle for most of the flight. To make things worse on this 5 hour flight, there was no video available to distract me."
Pros: "The attendant at check in was very personable and friendly. The food was decent as airline food goes. The entertainment I enjoyed as there were some old classics I enjoyed watching again and there was music I enjoyed. The crew was pleasant and tried to make us comfortable."
Cons: "I didn't like being put on standby when we purchased our tickets months in advance. Then being led to believe that we might be upgraded to business class only to be given the very last seats in the plane. That was not right or fair. We were also not the last to check-in."
Cons: "My daughter got destroyed by a cup of coffee a passenger behind her was holding when turbulence struck quiet bad,neither he or the airline apologizes for either."
Cons: "Lost our bag"
Pros: "Good flight."
Pros: "I really enjoyed my flight from food to comfort with blankets and pillows"
Cons: "TVs on flight didn't work on most Window seats sides and mostly worked in the middle. Wish they had checked the TVs before boarding everyone especially on a long flight."
Cons: "Not a single flight during my entire trip, including flying back home, departed on time."
Pros: "wonderful airplane fantastic crew endless options for entertainment"
Cons: "wonderful airplane fantastic crew endless options for entertainment"
Cons: "No TV on an eight hour flight. Food was terrible!"
Cons: "Lack of space for carry ons."
Pros: "Left on time, arrived on time, staff were organized and efficient, luggage came out fast"
Pros: "short, easy flight from Indy to Toronto. Very professional and nice flight attendants, easy boarding, easy departure. Thank you!"
Cons: "@ last minute My flights changed from Ind-Dev-Spokane to Ind-SFC-Spokane. We were offered free WiFi on flight but it wasn’t true."
Pros: "The plane wasn't very full."
Cons: "The flight attendants did not properly wear their masks nor did they enforce the proper use of masks."
Pros: "business class seats at the time of the sleep was very uneven and uncomfortable, foods and coffees were cold."
Cons: "Everythings ........"
Cons: "If flights was on time I would not have to miss connecting flight in Dulles I had to stay for 22 hours in Indianapolis to be rerouted"
Pros: "In flight entertainment is provided through a screen in front of your seat. There are many different channels to browse."
Cons: "Going and coming back was delayed"
Pros: "overall great flights"
Cons: "food could've been a bit better."
Pros: "Crew was great"
Cons: "Airbus seats comfortable but not the same on the Boeing 747"
Cons: "The booking process for a ticket is not very user friendly and confusing it was the first and last time to use your"Services" for me Can't change it anymore And it was not even a Lufthansa flight carried out by United Airlines Die"
Cons: "Everything was great"
Pros: "On time arrival"
Cons: "No in-flight service"
Cons: "Didn’t get bags transferred from United flight from Washington DC to the flight from Munchen to Athens. We made it to gate just in time. Bags did not. Maybe there is some way to increase layover time On this international flight. Thanks"
Pros: "Accurate information"
Cons: "Nothing . It was ok"
Cons: "Excellent flight nice ground and flight crew"
Cons: "The tickets we purchased should have taken us from Indianapolis to San Diego with a 2 hour-ish layover in San Francisco. Instead, we got changed to Indianapolis to San Diego with a 15 minute layover in Chicago. Our plane landed in Chicago 20 minutes early, but then we sat out on the runway for 45 minutes waiting for a gate despite being able to see 3 or 4 open gates from our window. We didn't get to deplane until after our connecting flight was already boarding and both my fiance and I had to use the restroom really bad. Needless to say we had to literally run to catch our connecting flight."
Pros: "How the crew approach to me and my wife"
Pros: "New plane with United. There was actually space to put my personal under the seat. Good free in-flight entertainment options."
Pros: "Everything went well"
Pros: "The flight was short."
Cons: "Felt cramped and"
Pros: "Service was excellent and was on time"
Pros: "Everyone was pleasant and concerned about my comfort. Great people!"
Pros: "The crew was attentive and professional"
Cons: "The seats were very uncomfortable"
Pros: "Short and sweet"
Pros: "The airplane had ok legroom"
Cons: "Flight delayed, causing missing connection, causing overnight in airport with no explanation. No compension offered. I had to duck down enter plane I'm 6'1..."
Pros: "The plain got loaded and tool off early and got landed early."
Pros: "easy boarding nice roomy uncrowded plane"
Pros: "Delayed because of weather maintenance and people"
Pros: "The coffee and cookie. On time."
Cons: "Seat is very narrow."
Cons: "Tiny aisle, hard seats"
Cons: "All of it. Pretty much everything."
Pros: "Movies on personal device"
Cons: "Surrounded by noisy babies"
Pros: "Even though I was on connecting flights and weather sounded like it might interfere, that was not the case. Each flight went smoothly and easily. It was a fantastic travel day."
Pros: "Very short flight seating was normal for what I expect as a guy my size"
Cons: "I couldnt figure out their wifi to check on my connecting flight. I could get other stuff to work on it but couldnt find flight information"
Pros: "The flight was smooth. Boarding went past fast. Flight attendance was great."
Cons: "The seats were a little small."
Pros: "Thank you for a job well done!"
Pros: "4 hours late leaving bc they were waiting on a plane."
Cons: "I was not given an opportunity to select a seat online. Had to call back in to do do thst."
Cons: "The man beside me was severely overweight and sweating profusely!! His wet, sweaty leg was pressed up against me and he smelled awful!! Worse flight I have ever experienced!!!i I'll never fly United again!!"
Pros: "Everything ran super smooth from baggage check in to departure exactly on time. Even arrived 25 min early."
Cons: "Even upgrading to economy plus seating it was still u comfortable. Wifi if you chose to pay. Tiny little bag of pretzels."
Pros: "Clean flight, boarding went smoothly, everything on time."
Pros: "The crew is kind"
Cons: "UA flights always get delayed and this time I failed to catch my connecting flight to London. I was rescheduled to the flight in the morning of the second day. And when we were heading for London half way, the pilot said some sensors stopped working and we had to come back to Dulles. To be honest, I will never take UA flights anymore, it is just TERRIBLE!"
Pros: "The whole trip was easy and non dreadful"
Pros: "Courteous and friendly employees..helpful"
Pros: "Very helpful and attentive from start to finish"
Cons: "Small seats I'm not obease but I am thick I was a lil cramped"
Pros: "No problems"
Cons: "Little bumpy but bad weather"
Pros: "My seat, I paid extra and had seat with more leg room"
Pros: "It was on time and things went smoothlyi"
Pros: "Flight was on time, everything went smoothly."
Cons: "Flight was too short for a meal but possibly a choice of 2 sandwiches along with the beverage they served would be a nice option? No In-flight entertainment that I was aware of."
Airlines flying from Indianapolis to Austria have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Indianapolis to Austria
Masks required on board, masks provided on flights from Indianapolis to Austria
Social distancing seating
Middle seats unavailable to book on flights from Indianapolis to Austria
Testing for antibodies, testing for symptoms for flights from Indianapolis to Austria
Waiving of change fees. Search flexible flights from Indianapolis to Austria