Considerate flight attendants. Turned lights down for evening flight, so we could get some rest.
Flight was not on time. Time was changed a day prior with no reason explained. No in flight entertainment on this flight.
We arrived on time.
These planes feel like they are made of Legos. They are absurdly tiny and uncomfortable (and I am a small woman). Hot and stinky when boarding and no room for you or your carry on luggage. The days of glamorous air travel seem very far away.
I cancelled this flight months ago, yet it was still in your records
No baggage controls from seat 18 to 28 no bags would fit. As we exited all the front rows we're waiting to get there bags stored in back of planes overhead bins. That's just not right, especially when they charge us extra to take a bag for overhead bins storage.
Arrived safely and on time.
No power outlets at seats.
Crew very professional and nice food Boarding process well organized
Poor seat comfort in business class and no entertainment for a flight lasting more than 1h
The hostesses were very kind and nice
it was cancelled so they got me on the next flight on Turkish
Short, lots of leg space
The price 50€ cheaper than the other operators. Quick flight. Kind crew.
Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price.
It was hard to find where to go in the Madrid airport.and arrived only just in time to the check in. I was singled out before getting on the plane to be frisked, etc. One said there was something written on my boarding passes that was an alert. I am a 64 year old woman traveling alone....no plans for anything bad to be sure!
After explaining to the woman that I would like yogurt or something in the box one of the attendants offered me her food and warmed it up
The fact one attendant didn’t empathize that I was unable to order my food and didn’t try to help me eat something and basically said too bad, I’m sorry.a pleasant surprise being
Your bag people are thieves.
The captain and the entire crew handled an accident very professionally. Seats in economy class were much more comfortable than the ones on my previous, rotten BA52 flight.
We get to the runway, wait 10 minutes and go back to the terminal. The captain announces an engine failure. Maintenance inspects the leaking engine, do something and declare it fixed. 2 hours delay and my nerves a bit shaken during take off. We arrived safely.
I got to my destination on time/no mishaps. Kudos to the flying crew for a job well done.
Too longer walk to connecting flight under time crunch. No entertainment . No much room,all squashed together. No snack (free/as part of ticket) on second flight.
Lufthansa pilots are some of the best in the industry and the flight was extremely smooth from take off to landing. There were bouts of turbulence but the pilot immediately changed altitudes to steer away from it. Flying on the 748 is a pleasure and it's a shame these great planes will eventually all be phased out in favor of more fuel efficient 787s and their Airbus counterparts.
Having to pay 86€ for a second suitcase that weighed just 15kg. In JFK they didn't charge me but Germans always go by the book. I think for the price of the ticket and lower gasoline costs compared to the height of the recession this is simply outrageous. Next time I'll pay for economy plus. You get a seat that is wider than economy but a little bit less legroom than a business one and the second baggage is included. The meal was nothing special but the friendliness of the flight attendants made up for it.
My flight from Budapest took off hour later then scheduled. We landed in Munich only ten minutes before the international flight's take off to San Francisco. Upon the Munich landing, eight of us were escorted on a special bus, with a special pass controll and on special routs to make sure we get on the plane on time. Our laggage managed to get on the same plane as well. Thank you Lufthansa!
I flew in an A380 from LAX to FRA and that is a huge airplane but very nice. The flight from FRA to TLV was full and that airplane had no USB charge ports and no seat back video. I refuse to fly El Al because they don't have video and charge ports. Now I need to avoid flying with Lufthansa.
No USB charge ports and no seat back video. They only have movies from Sony.
Ease and concenience
Very comfortable flight. Good crew member little little bit uptight but expected. Efficient and on time
Need to upgrade mefia hardware to 21st century.
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