Crew was super helpful storing my bag, seating people, etc And now they’ve started thanking their Delta frequent flyer members !! Two crew came to find me and thanked me by name
Pros: "Crew was wonderful"
Cons: "This COVID to be over"
Pros: "Everything was amazing"
Cons: "Nothing really."
Pros: "Social distanced seating"
Pros: "The crew and seats were both great"
Cons: "HAving live TV would have been great."
Pros: "Crew AND passengers were great, polite & calm. Seats are kinda squashy, tight. Food was yummy."
Cons: "Don't think you could make general seats more roomy for average sized people? Luggage bins were squashy too."
Pros: "The airplane seats and entertainment were 150% bettter than American"
Cons: "The check in area felt cramped, understaffed and like a 4th rate airline"
Pros: "I liked having the entertainment system on the Minneapolis to Atlanta flight. I was able to watch the football game which made the time go by more quickly. The crew was excellent and provided good service even though I did not have any food or drinks."
Cons: "I am always dismayed by how long it takes to get passengers on the plane. Once on the plane, it also takes too much time to get passengers seated. Passengers continue to bring luggage which takes up too much space in the overhead bins and have more items than permitted. I do not bring luggage on board because it is too hard to find space and it holds up the boarding process."
Pros: "The crew on both legs of our trip were nice and accommodating."
Pros: "The crew was some of the best I’ve ever had."
Pros: "I was surprised that we received two meals and constant drinks in economy. Delta definitely has better hospitality than American."
Cons: "The seats were really tight between the rows. The space between the seats on the same row were typical."
Cons: "Better accommodation for handicap passengers."
Pros: "Everything and everyone was very nice and helpful My son has a cognitive disability and he flew by his self And they helped him find his seat and treated him with respect."
Cons: "While trying to get a gate pass to pick up our son from the gate Delta service makes it very hard to know where to go and get the pass and then they only had one person working at ticket assist. Totally unacceptable. Many managers walking around but no one actually helping."
Pros: "The staff was friendly and helpful"
Cons: "Outlets to charge my electronic devices for the long flight"
Cons: "... on top of that I kindly requested to speak with a supervisor and i was denied it. As a customer I deserved that. I would a ticket with Aerolineas and nowhere it said it was delta. I followed the baggage allowance explained on kayak website and on Aerolineas Argentinas. I took a bicycle which is free and i pay $100 to packed it as Aerolineas wanted. When I arrived it was a Delta flight and they told they don't allow bicycles and that i had to play $150. Aerolineas website and kayak clearly says that bicycles were free on my flight. I show the agent my ticket and that no where it said delta to consider what he was saying since it is an alliance but i was not informed about it. He said no and after wait there for a while before boarding i kindly ask to speak with a supervisor and the denied it and disappeared. I request a refund of my fee to you for providing incorrect information."
Cons: "It was too cold on the feet during the night. The blanket was not enough. The food lacked good vegetables. The asparagus was too tough. If you wanted to avoid sugar, you could not eat breakfast."
Pros: "Food quality was above average (compared to Air France, for instance). On-board entertainment system offers a lot of movies or tv series, assuming it is in working order."
Cons: "A negative point for the entertainment system is the variety of movies - all US based movies. Other airlines mix in foreign movies, Delta is squarely US centric. Also, the entertainment system didn't properly work until rebooted, but flight attendants could not be contacted to get this done timely (cannot call attendants through a non-functional screen). Another concern is the noise level of the cabin, but it's mostly due to passengers."
Pros: "The efficiency of having my boarding pass on my phone (Apple Wallet). The Kayak and Delta apps streamlined perfectly and I was able to check in and pay for luggage through Kayak! I just need to do better at checking my phone due to both apps sending me updates about flight delays and luggage locations"
Cons: "Lack of space from being confined to the middle seat but the passengers next to me were nice and the plane ride was over before I realized it."
Pros: "The wait"
Cons: "The screen didn’t change in time"
Cons: "8 hours waiting in airport for a flight that could have been canceled at 3pm and given us our day back. We are traveling as a couple and one of us has a medical procedure scheduled that can’t be canceled. The lack of preparedness for this weather situation is disheartening."
Pros: "Super friendly flight crew."
Pros: "The flight crew was friendly and personable. Beverage service was consistent and efficient. Entertainment and free WiFi messaging were great perks."
Cons: "The positives don’t even come close to offsetting the misery of Delta’s seats. I honestly don’t remember the last time I was so cramped and uncomfortable. I’m not an abnormally large man - 6 feet 200 lbs - and there was no room for my legs or my shoulders in an “upgraded economy” seat. I fly weekly for work on another major airline, and only took this one in a crunch. But I am quite certain this was my last Delta flight and I’ll be advising others similarly. The service and entertainment aren’t sufficient to mask an awful seat configuration."
Cons: "Lack of food options"
Pros: "Boarding was quick and so was the flight. No entertainment or food on short flights, that should be a N/A"
Pros: "Best part of the flight was to experience the joy of talking to loved once from the cloud, thank you delta for providing free wifi in the cloud. You have won my heart!!"
Cons: "To pay for food and a drink!! Please bring them back!!"
Pros: "I like the snacks they are not giving out on the flights. It seems that Delta is trying to make the flying experience nicer instead of more tedious and uncomfortable like many other airlines, which is appreciated."
Cons: "The flights were both operated by Delta but booked through WestJet, and the flights themselves were fine. The booking was through WestJet (found the flight on kayak which kicked me over to West Jet's site) and check in was a pain. Their code did not work for their site or Delta's, I had to FB message them both leaving and returning to ask for the correct one, and the first request took them hours to answer. I'll just book Delta next time and save myself the trouble."
Pros: "Everything was in order"
Cons: "None really"
Pros: "Quiet, friendly, fast and efficient. What you'd want for a flight at 6am"
Pros: "It all went very well. Arrived 20 minutes ahead of time. Wifi movies were great. Stewardesses were very efficient."
Pros: "The crew was fantastic. I generally love flying Delta and find their crew to always be very professional and kind."
Cons: "As this was a smaller, regional jet, there weren't a lot of amenities. But that's fine, it's only a 40-minute flight!"
Cons: "There was a kid screaming on both flights and t was not a good time"
Pros: "Staff were awesome. Give them a raise."
Pros: "Great help from gate agent when a delay in connecting flight would have missed the last flight. Agent put a great new agent it together better than the original."
Cons: "Delta is the best"
Pros: "the meal was OK and they served ice cream midway between SFO and JFK."
Cons: "Late departure. Long delay getting to the get because of congestion at Terminal 4."
Pros: "I board sky priority or sooner so it always goes well."
Cons: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."
Pros: "The time it takes from Atlanta to VPS is not long trip at all. The crew was courteous and glad to take off and land safely. Thanks to the Delta crew."
Pros: "I will know more on my flight back to my destination!"
Pros: "The organization, the shortening of the flight time."
Cons: "At the Orlando airport, the LACK OF SEATING BY the gate!"
Cons: "Not enough entertainment choices"
Cons: "Was never able to get on flight. The plane lost a windshield wiper and didn't have any spare parts."
Pros: "Overall this was a great flight. The entertainment system wasn't always working, but I was reading and its a short flight, so I didn't really care."
Cons: "the seats are WAY TOO SMALL"
Pros: "On time Clean airplane Smooth ride Friendly staff"
Pros: "smooth flight"
Cons: "I'm not sure if this staff is exhausted or just over there job, but they cow towed to a woman who made major complaints about the air conditioning and even gave her points to help her deal with the temperature. Strange. They were only gold stays and I'm only Platinum and didn't complain once. Oh well, that's delta, we all deal with their silence when we post anything that is unfair."
Cons: "Probably the roughest, bumpiest landing over ever experienced. The brakes were grinding very loudly during taxi (I overheard several other passengers comment on this). The plane was very cramped and the air smelled. Thank God it was such a short flight."
The flight was three hours delayed and instead of having us wait to board we waited two hours in the plane before take off. For the future if they know connection flights are delayed they should have us wait outside
Everything went smoothly except the 15 minute wait for ground crew to move the jet bridge to let us off the plane.
On time departure and arrival.
Pros: "Friendly and prompt attendants."
Cons: "I couldn't ask for anything more from American than what was provided"
Pros: "Crew was very friendly. Connections great"
Cons: "Seats very uncomfortable."
Pros: "I was able to return home after my flight had been cancelled."
Cons: "While rebooking my flight from Phoenix the rebooking agent been yelling at me to pull my mask back after I was trying to answer her questions while trying talk over all the other customers. I feel that it was unnecessary and over done."
Pros: "Pilots and crew are still great- all negative comments have to do with corporate policy."
Cons: "Not able to social distance at all. We had to board a bus to get to the plane and we sat there for 20 minutes breathing in exhaust while we were packed in like sardines rather than the bus going back and fourth with smaller groups. The plane was tiny, so again- no way to distance at all. Seats at the front were left unoccupied rather than allowing others to move to them for social distancing."
Pros: "Miserable all around experience"
Cons: "The flight delay was not reported correctly until 30 minutes before expected departure. The baggage carousel stopped running after already being more then a hour late. No members present to rectify. Absolutely terrible trip"
Cons: "Nothing evething is ok"
Pros: "The crew was incredibly attentive and helpful."
Pros: "Whole row to myself. Greqt movie, in early and informative pro of a captain."
Cons: "Entertainment screen and WiFi both not working for entire flight"
Cons: "Less passengers or bigger plane means more room. Everything was perfect except for being uncomfortably cramped."
Pros: "Crew was amazing, very helpful and nice!"
Cons: "The touch screen for the entertainment didn't work so I wasn't able to watch or so anything"
Pros: "Everything was excellent"
Cons: "Try to be on time!"
Pros: "Crew was on par. Not great, but not bad either. It was a tiny plane so we were all cramped in there."
Pros: "The crew was amazing, considering the late flight & full plane."
Cons: "Took forever to get the bags"
Pros: "Everything was perfect"
Cons: "Baggage was not that faster but was still okay Although improvements will be great"
Pros: "People were friendly"
Cons: "Broke arm off wheelchair"
Pros: "Would fly again- irritated at how does a flight manage to get overbooked"
Cons: "Flight was 3 seats overbooked, they had to wait until 3 people willingly took a later flight. Like a game of chicken between 100 people."
Pros: "Friendly staff made people feel safe even during turbulence."
Pros: "I would like that the seats were not so small I got 2 people with overweight and I was very uncomfortable the trip"
Cons: "in all the flight you did not have internet WiFi"
Cons: "Delay due to equipment failure, were not able to estimate delay"
Pros: "the crew was very friendlily and the flight was great and confortable."
Cons: "Flight was fine. Wanted to change ticket to allow more connection time between DCA and JFK and the first two sales representative sucked. I considered never flying American again. On board crew was great."
Pros: "They rerouted me so I at least salvaged some of my trip."
Cons: "They rerouted me for no reason making me miss my reunion."
Cons: "Bought 2 tickets but seats weren’t together poor service"
Pros: "Despite numerous delays, we made it to Philadelphia. We were alerted to the delays in a timely manner. We were also treated to a snack cart and cupcakes to celebrate the first day of direct flights."
Cons: "A long delay. Patience is everything and the staff and crew were very friendly."
Pros: "Staff and Entertainment"
Cons: "Back row, but someone has to sit there :)"
Pros: "Boarding staff helped me change to a seat that was suited better for my child and I- I was SO grateful. During the flight, flight staff made sure my child was happy/comfortable which meant a lot to me."
Cons: "The normal things- better cushioned seats with some lumbar for those of us with back/nerve issues; a little wider seat options in economy for heavier people or those with lap infants; Honestly I’m reaching because I was just really happy with my flight/plane/crew service."
Pros: "The crew were very kind and helpful, going above what was needed!"
Pros: "Staff was great!"
Cons: "Seats were really uncomfortable up and reclined. Overhead baggage was full by the time I boarded and there was no enforcement of the carry-on baggage sizes... This needs to be addressed and contributed to our lack of comfort, noting this was the last leg of an 18 hour journey. My body still hurts today after a good nights sleep."
Cons: "Lost my next flight connection because this flight was not on schedule."
Pros: "Comfort level on the plane was beyond my expectations. Seats, noise level, and elbow room excellent. I will definitely take another flight with American."
Cons: "2 hours late. Kept moving the boarding time by 10min"
Cons: "Will never fly American again"
Cons: "The flight was late by 2 hours."
Pros: "Flight was straightforward and crew were pleasant."
Cons: "The boarding process was not so good. It was a busy flight and they needed to put luggage underneath asking for volunteer, then after a certain point it was mandatory. I completely appreciate the need for it to happen, but it turned into caos. People everywhere stood waiting. My suggestion would be to have people who need to check baggage stand off to the side and continue boarding those who are ready to go."
Pros: "Excellent customer service and great inflight meal."
Cons: "Not knowing the cause of the delay."
Pros: "Streaming entertainment with great choices Not too crowded so got my upgrade"
Cons: "Food was disgusting... bland cheese lasagna or small wet noodle salad with piece of chicken. This menu has been going for years! Old B757 No sparkling water but 75 variations of Coca Cola"
Cons: "Paid $80 for more leg room seat and I didn't have any more room for my legs at all. Rip off."
Cons: "Requested for wheelchair assistance but none provided?!!"
Pros: "On my return I had my own seat! Not nearly as cramped. Had soda and pretzels. The air magazine was latest issue! The attended was nice."
Cons: "The seats needed to be shampood."
Pros: "The crew was friendly, energetic, educational and very helpful"
Cons: "Des moines airplanes seem to be the left overs. Old and outdated."
Pros: "They made up for the time lost"
Cons: "Well we were suppose to leave at 1230 on flight 125 to Santiago August 11, and we didn't leave until almost 2 pm and they didn't tell us why we were inside of the place without any notice, and only gave us water while we waited it was my first time flying with AA and maybe last"
Inexpensive way to get to Florida for a weekend. No frills, but as advertised.
Pros: "Boarding was easy, there was sufficient leg room"
Cons: "No snacks unless you want to pay an arm and a leg. One stewardess snapped at me when I tried to touch a bag of chips to move it and see what was available. She could’ve been a lot friendlier! I had no way of seeing what was on the cart from my seat and had to rely on her to tell me what was available. After I bought something and she passed by, I saw something else I’d rather have but it was too late by then….and she didn’t list it as an option. In flight movies would’ve been nice, too."
Pros: "Quick boarding. A bit of personality from pilot"
Cons: "The delay at gate was said to be 10 minutes- no update for at least 30. Almost an hour waiting for gate"
Pros: "Flight was great overall."
Cons: "Timelines was very poor. 2 hour delay because we don’t have a crew is terrible!"
Pros: "The direct flight is amazing. The status updates were great. The crew was super friendly."
Cons: "Not much, it was great. No more masks for vaccinated people would be awesome."
Pros: "Amazing flight crew."
Cons: "NA, all was well."
Pros: "Flight crew was very helpful ."
Cons: "The crews at the airports are extremely rude and impatient."
Cons: "Great price. Wonderful flight. Seats are so close knees touched the whole flight."
Pros: "Crew, check in and access"
Cons: "Seats are getting a bit tiny and the trays are small. Comfort and baggage prices are starting to drive the price out of competitiveness."
Cons: "Reclining seats would be great!!"
Cons: "Late to load and then put us all on the plane and made us sit on tarmac for over 1 1/2 hours"
Pros: "On time"
Cons: "Seats could recline"
Pros: "Comfortable and inexpensive tickets"
Cons: "It was all good!"
Pros: "The crew was good , plane was delayed and late for departure. Second flight was delayed by 2 1/2 hours , I just can’t catch a break !!"
Cons: "I could not log onto the website and check my carryon bag , cost me $50 at check in. It would not recognize my number for the first flight. I’m a known traveler on Frontier so I did log in with them ."
Pros: "Crew friendly and professional"
Cons: "Everything is extra, even water or soda. Seats are narrow so glad im not a heavier person"
Cons: "Squished and smelly but good value overall and good crew"
Cons: "It was to uncomfortable to sit there in the plane for so long. I also noticed one of the flight attendants with the long brunette hair kept over looking me but would be in all the guys faces instead. Pretty sure it was a jelouse thing. The shorter brunette girl was really pleasant"
Pros: "Boarding was better than other airlines."
Cons: "Seats are uncomfortable and do NOT recline!"
Pros: "Flight crew were friendly and courteous and even added some humor. Flight was on time for departure and 20 min early on arrival. Couldn’t beat the fare. Only airline to fly direct non stop to my location."
Cons: "Had to pay for drinks or snacks. Seats did not recline. Fortunately only a little over a 2 hour flight."
Cons: "I am so angry booking with them. I booked the flight and then thought, ok I will add a rental car. It said clearly that the rental Car could be canceled up until 24 hours before the flight. Well, 2 weeks before the flight, my friend said, don’t get a rental car, I will have my car. So I cancelled and only then did I find out that once I booked it through their site I could not get a refund for the car and I could only get a voucher for use on one of their flights! And only after they take out any fees and costs that was accrued! So angry!"
Cons: "The seating is terrible. Everyone is like sardines packed away."
Pros: "From entering the airport, gate, and plane- nothing is more pleasant and efficient than Allegiant flights. I was able to attend my grandsons bday and back by start of the next week- round trip at REASONBLE prices! Thank you."
Cons: "I am ok with it but the walk way was so filthy on my return trip. I know plane was late and we boarded late... but a really quick vacuum would have taken only a few minutes. I realize it was messy from cl"
Pros: "The staff is always helpful and flights are comfortable."
Pros: "Nonstop on time and as expected"
Pros: "On time and pleasant crew."
Cons: "Old plane,"
Cons: "First flight being cancelled"
Cons: "Was assigned a middle seat. I am a small woman and had absolutely no room."
Pros: "Both ways were good flights. The return flight however was delayed. We did enjoy buying some tickets from a lady named Valerie in Des Moines who also later had to come on the plane and remove an intoxicated woman. She made everything so easy and simple and enjoyable. And we especially enjoyed the treatment that we received as my husband is a veteran. Thank you so much for that."
Pros: "Cleanliness, friendliness, on time."
Cons: "Charging for drinks and snacks snacks.."
Cons: "After the horrendous delays getting to my destination I just bit the bullet and bought new tickets (duplicates) on a different airline to get back home-- rather than risk a repeat experience. Ended up costing an extra $300 but at least I didn't have to spend an entire day in an airport trying to keep my 7 year old from losing his mind."
Pros: "other airline seats are concave, forcing my back in to a painful posture. I'm 5'2", 120 lbs, so I'm not the normal body; but I just can't imagine who finds concave comfortable. Thank you Allegiant for a chair with a more-flat back."
Cons: "I was surprised with the carryon fee and wondered if I would have to pay fees to use the toilet. I didn't use it, so I don't know."
Pros: "It's convenient and inexpensive for one of my regular destinations. Though, over the years, I've experienced a few cranky employees at the Punta Gorda location. Just the opposite in Asheville, where friendly was apparently invented."
Pros: "Flight cost."
Cons: "Xtra charge for everything."
Pros: "Loved their crew and the way they contacted you over the internet to remind you to check in, etc."
Cons: "NOTHING BAD TO SAY-a 3 1/2 hour flight on a comfortable, well piloted plane beats a connection from LAX that ends up being 8 hours for travel that day all hollow!"
Pros: "We were supposed to have boarded for 5:00, flight was at 6pm. They were missing 1 crew member and could board the plane. She showed up, then they made a announcement that the Oakland flight will be delayed till 8:10 takeoff. I was able to get on a flight to Stockton Airport without problem. They wouldnt tell me what was wrong, and i didnt want to chance that it was the last dlight to Oakland and went with Stockton. The flight was good, you have to pay for your water."
Cons: "They would tell me the problem with the plane."
Pros: "Fast flight. Good climate control"
Cons: "Flight attendants could smile or be a little more friendly. Overall good though. Could add wifi to flights."
Pros: "flight took off on time"
Pros: "Not a thing"
Cons: "Didn't like the fact that they canceled the entire flight on the day of the flight so I had to pay for a last minute ticket which was much more expensive!"
Cons: "That you charge for every little thing...surprised you don't charge to use the bathrooms. Don't appreciate having to be your clean up crew either."
Cons: "The flight was delayed 8 hours"
Cons: "I moved my seat when I checked in to sit with a friend and paid about ten bucks for a different seat. I didn't think much of it until I got to my new seat and realized I had paid to sit in a seat that was basically a bench that didn't recline and was right in front of the bathroom so it rattled every time someone flushed. Classy."
Cons: "7 hours late on a direct flight"
Pros: "Time of travel"
Cons: "No leg room"
Pros: "When you add all the separate costs to the initial ticket price your better off flying a "more expensive " airline. Additional costs are for seat selection, unless you want to take a chance of getting stuck in a middle seat, carry on and checked bags and paying for bottled water and soda. Also the seats don't recline so carry ibuprofen if you fly on Alegient."
Cons: "Flight departure delayed two hours"
Pros: "Had the whole of 3 seats to myself. Was a fast and pleasant and direct flight. Flight attendants gave me the option to take the row. Nice of her."
Cons: "Food selection and tastiness ... room for improvement."
Cons: "Very turbulent day."
Pros: "Everything was very nice."
Pros: "Everything smooth! Yes, a couple younguns’ a little on the cryin’ side... but everyone has to get through that sooner rather than later (and, BTW, they had incredible legroom in Economy so whazzup with that???)."
Pros: "It didn’t happen."
Cons: "Because of the late plane and possible missed connection, I was re-booked for the next day without any compensation."
Pros: "Everything but the temperature"
Cons: "Too cold on plane. It's better than too hot, but it seemed like it was all or nothing."
Pros: "The service was very good. Food and entertainment were great too."
Cons: "We took a long time to board at Heathrow due to the construction work there. However, the staff were accommodating, informative and helped to move things along quickly."
Pros: "Friendly staff"
Cons: "Delay, delay, delay, missed connection"
Cons: "It was delayed due to my earlier trip but united tried to get me a connection which was atleaogood. The overall trip was 24 hours and due to all these delays my trip took 31 hours."
Pros: "The on time performance and good friendly crew"
Cons: "The seat where I sat had minimum recline"
Pros: "Flight attendant"
Cons: "No door operations"
Pros: "The entire team from check in until landing went over and aboard to ensure all passengers had a comfortable flight. Would consider flying with United again."
Cons: "The lines at the security check point were out of control. However the agents did thier best to keep the lines moving efficiently. I would also have liked to receive more up to date airline notifications"
Pros: "Everything was good !"
Pros: "The flight was smooth and staff was courteous."
Pros: "Again, boarding was very quick and the flight did not take as long as anticipated."
Cons: "There was a leak from the overhead panel directly ahead of me. I had planned to do some reading on the flight, but after noticing the water was splashing on my paperwork I opted not to."
Pros: "Boarding was easy and smooth. Even the seats in economy had plenty of leg room."
Cons: "I am not a fan of United WiFi. I was never able to watch more than five minutes of anything before the program had "unfortunately stop responding""
Cons: "The flight was full to capacity"
Pros: "No one sitting next to me."
Cons: "I need more room."
Pros: "Boarding, flight time"
Pros: "Outstanding flight attendant, shorter than expected flight time"
Cons: "That goofy wafer thing for a snack"
Pros: "Crew was mostly friendly"
Cons: "Leg room has vanished"
Cons: "Flight from Newark under United was not pleasant!"
Pros: "Ran out of food so we had no food for a 5 hour flight Las airport is a nightmare; so much walking involved. For seniors ask for assistance"
Pros: "I went a different route back to Denver I drove in a vehicle do the circumstances of a friend moving back to Colorado from Michigan. So I called ahead of time and let United Airlines know to go ahead and give my seat to anybody"
Pros: "Good service good snacks."
Pros: "Not happy. Can't afford such high fees to reschedule flight to see my 82 yo parents. I would have to fly first class to have room for my broken leg now. Doctor won't approve flight since this just happened 3/28/17. But, I can't pay so much more to fly home after surgery....near the holidays. Just makes me sad. I had insurance on 1 flight so i hope i can get 1/2 of my ticket price back. Yup, I messed up the insurance on the 2nd flight. My bad. So I'm out for 1 ticket, and a broken leg and torn ACL and I didn't see my folks. Can you do anything to help me, United? Please? Thanks. Pretty tough week."
Cons: "Will be disappointed if you don't try to help."
Pros: "Easy connection and on time"
Pros: "As long as United still provides snacks and doesn't charge for carryons I will definitely be flying them again. Their staff was great, the flight was a bit turbulent but everything g was great otherwise."
Pros: "Very nice crew."
Cons: "Olane was way too small. Plane was hot. Plane was noisy. Would bever take that flight again."
Pros: "Enjoyed the free movies"
Pros: "Flight was punctual. Boarding was smooth. Crew was courteous. Flight was smooth and on time arrival."
Cons: "Very limited cabin space."
Pros: "I need some substance $400 for a flight And you offered me No water or snack"
Pros: "The crew and ground staff kept us fairly well updated"
Cons: "An excessive delay that included having a part flown to Monterey from Los Angeles"
Pros: "Polite flight attendants"
Cons: "Had to wait 40 minutes for a gate"
Cons: "Service was horrible."
Pros: "Sucked. .the boarding process was a cluster.tiny bag of salted ceap..huge snoring man sweating on me in seat"
Cons: "Flight changed several times. No voucher given for inconvenience"
Pros: "Free movies and wifi"
Cons: "On time arrived early"
Pros: "Seats were comfortable!"
Cons: "Fully loaded with passengers, had to burn off extra fuel to compensate. Not an inconvenience, just unexpected. Otherwise, no complaints."
Cons: "Our flight changed times both ways and we were never notified.. We only found out when we checked in. We also had to sit in the last row that doesn't recline both ways"
Pros: "Getting home"
Cons: "Basically the noisy complaining people on the flight. Not United's fault - just annoying."
Pros: "Old aircraft, but it had the old more comfortable seats. Flight attendant was very nice."
Cons: "My 1.5 hr round trip ticket was $1000. No wifi. Snack mix was a mixture of pretzels and dried garbage. Stick with just pretzels United."
Pros: "During sleeping somebody took the pillow and the blanket from the adjacent seat. Unfortunately with my amenity kit and the Bose headphone case. The kit was found later by the personnel, the case not. Not reccomemded to sleep during flight at this airline."
Pros: "The flight was cheapest one available"
Cons: "Flight arrived to destination 25 minutes late, which caused 30% of flight to miss their United connecting flight. United books too short of layover times (30-40 minutes) and is notoriously late on their flights."
Pros: "Good food and very friendly stewardesses."
Cons: "This flight didn't happen."
Cons: "Very small plane. I have to valet my carry on which meant removing all my medicine (I am a cancer patient) and my camera and carry them on board with me."
Pros: "The notifications via apo"
Cons: "My connecting flight was cancelled when I got to Dulles, all of the passengers had top make changes to flights on their own, I was placed on standby twice, so I didn't have time to stop and eat, and I finally got a flight, there wasn't even food to buy, only snacks, I got terribly ill, because I went about ten hours without eating. My connection was changed to Austin, where I had a layover then tooto San Francisco. This allowed me to get at 7, local tone instead of waiting until ten local time. My flight got in so late, I was unable to drive the additional 4 hours I was supposed to, so I had to get a room, because I arrived after being up for nearly 24 hours. Very disappointed in my arrival flight,I hope my flight home is better. Couldn't access the free entertainment on the app I installed the day before."