Cons: "The crew, the turbulence, the screaming kids, the rude people yelling across rows CONSTANTLY, at each other"
Cons: "We sat on the runway in Fort Lauderdale for an hour and 15 minutes. Very aggravating"
Cons: "Clean, comfortable plane. Smooth ride. Departed on time, arrived ahead of time:)"
Cons: "The fees for the baggage are ridiculous"
Pros: "Not a thing"
Cons: "The flight was cancelled. We were never notified ( in fact it was still available on Kayak after it was cancelled. They had all of our contact info. No other flights on the same day. They sent 2 100 dollar vouchers we will Never use. Worst ever. Never have experienced this and will NEVER recommend"
Cons: "For budget airline it’s awesome. Couldn’t ask more"
Pros: "I was in row 2 and it had reclining seats."
Cons: "They did not have enough people to push wheelchairs at Mac Arthur airport. My husband had to push me & since we don’t know the airport we had to ask every step we went, they had no signs leading the way."
Cons: "Never happened, the flight was cancelled and never rebooked."
Cons: "The flight was delayed, it was a mess."
Pros: "We finally made it to the destination"
Cons: "the flight was delayed more than once. and it seems to be common on this route"
Pros: "The anouncements in Islip explaining the boarding process and warning people about bringing carry ons that they did not pay for were clear, loud and understandable. Crew was great."
Cons: "the seats hurt my butt, not sure if I could do a longer flight on this plane"
Pros: "Crew was very nice. Boarding was efficient."
Cons: "Snack selections are very limited. If we are paying for it anyway the choices should be a little more varied."
Cons: "3 hours delayed. I was late for a important interview. I lost money because of it"
Pros: "The price is right. I do not take any of the extras, do not be tricked by the website that you have to pick a seat. Charging more for carry on keeps the cabin clear, buy a bottle of water in the airport and skip the in flight food service. Planes are clean, reasonabley comfortable. Crews are professional."
Cons: "Boarding could be better. Why don't they load the back of the plane first? Mostly because people can't learn to get themselves on and off a plane. Get on and sit down. Then on arrivial standing in the isle fumbleling to get their overhead bags."
Cons: "Everything. Really bad seats, no room for you. Carry on - charge $50. No free beverages ."
Cons: "Frontier services is the worst."
Cons: "We sat on plane at gate for 1 1/2 hour while crew attempted to fix mechanical problems."
Pros: "Cost of the flight"
Cons: "Not clear explained or told at all about purchasing a seat. Still cheap, but would be nice to have all details clear and out in the open."
Cons: "Got to the airport at 4am for a flight that was supposed to leave at 6am. The flight finally departed at 11:40am. I missed my non-refundable connecting flight and had to book a new flight. All in all I probably lost $300 because of this situation. On top of that it was my birthday."
Pros: "I liked that the gave us food vouchers for our wait"
Cons: "That I really wanted to get home. One person missed is brother’s funeral, another person missed their connecting flight. I thought it was poor planning on frontiers part. Many people were getting very upset with the crew and calling customer service. I felt very bad feeling f the crew and many people who needed to be in Chicago when they promised for us to get there. It was upsetting, just tried to make lemonade out of lemons."
Pros: "Great flight from Islip to MIA. Looked at another review about water on flights and I was told by the crew that water is FREE!"
Cons: "Seats are small but newly redesigned."
Pros: "Crew was ameable and helpful."
Cons: "A passenger that was intoxicated and incredibly loud. It was ok though, she was on her way to a cruise."
Pros: "In flight crew was cordial, warm, professional"
Cons: "Everything else was a sh*tshow: bad information, confused and angry employees, flight was 7-hours late"
Cons: "Poor customer service at service desk"
Pros: "Once in air it was uneventful"
Cons: "wished they had free snacks"
Pros: "The price"
Cons: "The seats were uncomfortable, having to pay for a carry on"
Cons: "$200 ticket and I still have to pay $45 to bring a bag?"
Pros: "McArthur Airport and checkin, a breeze. Boarding,stress free. Attitude of crew, at gate and on plane, wonderful. Nice re-seating available before take off."
Cons: "No free snacks."
Pros: "Ease of boarding, and the fact that we took of 30 minutes late and still landed just about on time"
Cons: "Seats are a bit hard and don’t recline at all"
Cons: "There was a lack of communication, our flight was delayed however there was no explanation as to why."
Pros: "Very friendly flight crew!"
Pros: "The on board crew do not compare to the quality service in other flights but are much better than the frontier boarding crew"
Cons: "The service was absolutely terrible, the front desk crew did not want to let me in 40 minutes to my flight because they stated I need to be there 2 hrs earlier. This was ofcourse despite me having only a person item and having prepped in order to not have the slightest delay with TSA. I missed all my apartment viewings because of this and an additional flight delay with the replacement flight I purchased. This rendered my trip absolutely useless and an extra cost because I arrived after hours to my car rental and lost my reservation. If I buy a flight, why can't I stand? IF I CANNOT STAND WHY AM I PURCHASING A SEAT SEPERATELY???"
Pros: "Flight crew"
Cons: "Carry-on fee"
Pros: "Crew was friendly and seats were comfortable ."
Cons: "No gluten free food ootions"
Pros: "Price, easy boarding due to less carry on luggage"
Cons: "No reclining seats"
Pros: "The price was right"
Cons: "Long lines to check your bags and confusion at the gate in Islip plus seats are uncomfortable on the plane and the only thing they give you for free is water"
Pros: "Gate crew at Denver on May 2nd (afternoon) were just disorganized and confused. She was just stressed out for no reason. Seems like not a people's person and can't stay calm at ALL. Can't handle stress at all"
Cons: "You get what you pay for"
Cons: "I was in total shock when I found out I had to pay separately for my carry on and seat. This added $92 to my flight purchase. I bought tickets from Frontier because they were affordable. The company doesn't tell you that you have to pay these additional charges. You even have to pay for WATER on the flight. I feel misled and ripped off. I'll never fly with the mm again."
Pros: "The staff was very friendly and boarding was efficient."
Cons: "Definitely a budget airline with hidden fees (ex: paying for an additional carry on, seat assignment, and checked bags). There are no inflight services either. You get what you pay for!"
Pros: "Easy going flight"
Cons: "Spacing of seating"
Pros: "Smooth ride."
Cons: "One of the Flight Attendents really messed it up for the staff. Very rude."
Cons: "Flight was cancelled and airline didn't do anything to help serve its customers get on another flight until nearly 24 hours later."
Cons: "The plane door closed early and when we got to the gate in Atlanta the attendant was very rude and unwilling to help reroute us. We ended up flying American on the way there. After our return flight, we will not be using frontier again."
Pros: "The Captain didnt turn the Air on for 30 minutes and normally when a crying baby is on the flight none stop screaming the Crew attendants offer them a cracker or drink to calm the baby down. That was one thing the next is."
Cons: "But no not at all and once the flight landed everyone stood up and took their seat belts off and the flight attendants YELLED at everyone to SIT BACK DOWN!! LIKE we were kids, that was not professional at all we are not in school."
Pros: "I have nothing positive to say about this experience"
Cons: "Rude flight attendance and inattentive."
Pros: "Quick boarding and baggage check-in"
Cons: "Lots of hidden fees, VERY unfriendly baggage policies, VERY UNCOMFORTABLE SEATS. You'll end up paying the same price for a nicer flight with better baggage policies and more comfy seats after you end up paying all the hidden charges. Expect to add $105 each way on to your total costs. The seats look like aluminum frames with some cloth draped over it..."
Cons: "baggage fees were ridiculous. Not even a soda or coffee was given. Everything had to be purchased. No music to listen to. You say the flights are discounted, but by the time you pay 35-40 per bag checked and a drink, you may as well fly another airline for the same price."
Cons: "Being charged $45 for a small carry-on bag is atrocious. Multiple people around me had bags bigger than mine who said they were not charged. My bag even fit underneath the seat. Somehow I was conned into paying. I will never book a flight with Frontier again."