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— New York
Oct 29 — Nov 51
Round-trip
1 adult
Economy
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Sat 10/29
Sat 11/5
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Good to know
Low season | January |
|---|---|
High season | August |
Cheapest flight | $194 |
Average price round-trip | $1,519 |
Good deal round-trip | $728 |
Good deal one-way | $397 |
Best time to beat the crowds with an average 8% drop in price.
Most popular time to fly with an average 29% increase in price.
Flight from Tel Aviv Ben Gurion Intl to New York John F Kennedy Intl
(avg. price over the last 2 weeks)
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FAQs for booking flights from Israel to New York
Top 5 airlines serving from Israel to New York
Scores according to KAYAK customer reviews8.2
EmiratesOverall score based on 16083 reviews
8.2Boarding
8.2Comfort
8.4Crew
8.5Entertainment
8.0Food
Best fligh
Excellent service
Maybe an instructional sheet on the use of the "ICE" channels - specifically movies
Pros: "Emirates staff are very professional"
Cons: "To remove menu on paper. Rather Emirates should display the menu on the screen like other airlines who care about the environment"
Pros: "Entertainment, punctuality, helpful crew"
Cons: "Food"
Pros: "I am looking for something good put didn’t find Sorry"
Cons: "The departure time should be on time Our flight was delayed more than one hour"
Pros: "Leg room is spacious."
Cons: "Overall good.."
Pros: "Live sport TV, on board wifi"
Cons: "More livesport TVs and browsing data."
Pros: "Comfortable seats. Good food."
Pros: "Good flight and crew but......."
Cons: ".........they left my suitcase in Seattle and it didn’t get on the flight to Dubai AND they didn’t want to give me a voucher for accommodation in Dubai despite a 15hr. wait for trip to South Africa. For two hours I pursued different officials in Dubai until they organized a voucher for overnight acc"
Cons: "Lap dances. Strippers. Cabin crew in miniskirts snd high heels."
Pros: "I’m glad the connection time was short and reached the destination in good time."
Pros: "People and manager from emirates"
Cons: "Kayak, didn’t tell me about India visa for us citizens, we had to change my flight to Dubai and lost Dubai to India ticket"
Pros: "Comfort"
Pros: "Very comfortable flight"
Pros: "The large collection of movies and the comfy seats"
Pros: "From dropping off luggag to unvoarding plan, this was a great experience. Only complaint is economy could use a tad more comfort for price paid"
Cons: "Not enough recline in economy to really b comfortable for a long flight"
Pros: "Usual overall great service."
Cons: "They were stingy with the beverages. No sodas until 2/3 way through the flight, and small, infrequent cups of water, all while running an “ad” telling me to stay hydrated."
Pros: "What I like is the food served, the entertainment, and the toilet."
Cons: "What I didn’t like is some of the stewardess attitude wasn’t really good, they have the grumpy face throughout. My seat, was unable to push back, the button was gone."
Pros: "The entertainment was comprehensive. I also liked the number of options for the complimentary beverages."
Cons: "The economy seats are not as comfortable as advertised. The breakfast was good, but the chicken dinner was bland."
Pros: "It's time to check the competition."
Cons: "Emirates is (just) OK in a business class (never trier economy in Emirates), but I have a very strong feeling they should be much better. Cabine interior should be much better (it's old, seats are not full beds and are somehow narrow). Food offering should be improved (continental breakfast - what king of cost-cutting is that???). What is really good is in-flight entertaintement system. But you don't pay for a business class to watch movies, right?"
Pros: "Great flight crew!"
Pros: "The sitting is nice with good leg room"
Cons: "Can’t think of anything I don’t like."
Pros: "No issues with flight times or boarding, flight crew were very nice and accomodating, plenty of entertainment options."
Cons: "My pre-selected meal choice was not always followed through with. I requested a vegan meal from their choices and, as is often the case, was provided with meals that included dairy products, which I can not eat."
Pros: "Crew were excellent , very pleasant and helpful"
Cons: "Food was horrible , not much options for vegans"
Pros: "Almost everything!"
Cons: "Couldn’t find anything to really complain about other then had to go and ask one of the stewards to get the drink I asked for that hadn’t come."
Pros: "Crew were great"
Cons: "Boarding is chaotic. Why ask First and Business passengers to start boarding when all you are doing is getting them to leave their seats and stand up for fifteen minutes in front of the closed doors going out of the departure lounge?. This has happened three out of three flights and must be standard operating procedure."
Pros: "I really recommend this airline. Is worth every single dollar that you pay. Everything is exceptional, the service magnificent, the food is good but the beverage choices are great quality. We really love everything about to travel in Emirates. We are considering to use this airline every time that our destination works."
Cons: "Since they pick up at your house until we landing you feel VIP"
Cons: "Food was not tasty or interesting."
Cons: "We had several friends who made the same trip on other airlines and were not hassled about visas. We had all of the documentation that we were told to have by our friends and by travel agents... Emirates did not accept this and did not let us travel and refused to refund or change our tickets. Disappointment does not even begin to describe the emotion of losing this once in a lifetime opportunity."
Pros: "Seats were more spacious than other airlines, it was comfortable, food, service and entertainment was good."
Cons: "The Crew was very inexperienced and had difficult time in managing the passengers. The food also below par!"
Pros: "Great hospitality from the crew and quality plane facilities."
Pros: "Online checking"
Cons: "N/ A"
Pros: "Always my number one airline."
Pros: "Everything was very good!"
Pros: "I was fully satisfied"
Cons: "Onboard upgrades for one way was too expensive"
Cons: "There was a long bus journey at the airport in Dubai for a flight from Dubai to Lahore. All passengers including myself were very surprised. When the bus stopped neat the air craft for boading, ground staff were seen collecing heavy hand carry luggage from the passengers for putting them in a separate compartment for taking as a cargo, which caused another delay in boading. Old air craft on this route should be replanced. Before boading from Dubai to Lahore, I checked my flight status several times on flight information screen but my flight was not shown on it. Later, I checked on hand touch screen and came to know that gate was B2."
Cons: "The crew hardly paid attention to request. I had to ping multiple times and wait for really long time to get a glass of water. I tried to get to the back, the crew dint even move to help us with anything. They sat together and were talking and dint even care to move. I have never seen this amount of careless attitude so far in emirates. Food quality has gone down quite a bit compared to my travel before."
Pros: "Comfortable seats on the 777 compared to the 380. The food was great and the crew was world class."
Cons: "The airport did not announce that our flight was boarding. Two bus loads of people were rushed onto the busses because of the confusion. The entertainment display was worn out in my headrest."
Pros: "Pleased with everything."
Pros: "Better plane with much better entertainment system. Decent food. Once I had missed my connecting flight because of the flight delay, they promptly arranged for a hotel to stay at, as there wasnt another flight to NYC for 12 hrs. Otherwise I would have been really pissed."
Cons: "First time I have had mediocre crew on an emirates flight. The guy serving my section was not particularly friendly, had a bit of an attitude problem and spent a little too much time chatting up an attractive female passenger. Again, disorganized boarding process. First time I have experienced such terrible service on emirates."
Pros: "Excellent service"
Pros: "On time. As comfortable as coach can be. Crew was friendly and helpful. The bag checkthrough/transfer from flydubai to emirates worked fine."
Cons: "Cabin temperature could have been warmer. The seat backtouch screens are aging a bit. They don't track well on the edges of the screen."
Pros: "Overall experience was good"
Cons: "Up grade with new movies. When I was booking the flight I choose my seats. But they at the airport they change the seating and separate the family."
Cons: "Was required to check my small roll aboard because I had a backpack, while other passengers were allowed to carry on multiple large items."
Pros: "The plane was good and new. Larger plane and ride is a much more comfortable for the longer hauls. Overall good experience traveling."
Cons: "Veggie food, especially Asian vegetarian was unpalatable for the longer flight. Kids pretty much starved to then eat at the Dubai airport later."
Pros: "Satisfactory in all respect"
Pros: "Inflight entertainment"
Cons: "Long layover"
Pros: "Flights were on time."
Changes in flight schedule times could be improved
For my original flight to be on time.
Smooth flight, love the entertainment options on that flight. Flight attendant Harris my sense of humor. Everything is clean. Keep it up
Get the comfort plus! Worth every penny
Felt safe. No bathroom lines since many toilets are located throughout the plane. Passengers did great at following the rules.
Cons: "It was the last row, could not sleep on it"
Pros: "Absolutely ridiculous ... sat on the runway longer than the flight."
Cons: "Reason we sat on the runway longer than the flight is they were understaffed. Unacceptable."
Cons: "Delta is always a step above the rest."
Cons: "Bad social distance"
Cons: "My sister’s checked in luggage was in poor shape when we got it in Albany. We noticed an outside compartment was unzipped. So we checked to see if anything was missing and a souvenir from Mexico was gone. Then we realized a zipper was missing from the luggage and then decided to check all the other compartments and realized her bag of jewelry was gone. The woman at baggage services in Albany told us Delta is not responsible for lost belongings. Also tried to tell us theft is not an issue because there are cameras everywhere. Well you are telling someone that is missing a bag of jewelry that theft is not a problem. Also, there may be cameras everywhere but I doubt anyone is going to review those cameras to see what happened. I will never fly Delta again."
Pros: "Cabin crew and entire experience was phenomenal. Cannot recommend Delta more!"
Cons: "Nothing"
Pros: "I needed extra space because of my pregnancy, but didn't realize I couldn't upgrade my seat online or at check in. I was advised to tell the Boarding attendants I needed extra space and they promptly changed my seat and let me preboard. I'm so grateful and I had a wonderful flight back home. I was also very sick, so it was a relief knowing I could rest comfortably before arriving home to my children."
Pros: "We were in coach and the crew made us feel like it was business class!"
Pros: "Matt was great. I had an exit row so it was comfortable."
Cons: "Deplaning takes FOREVER"
Pros: "Crew was incredibly friendly"
Cons: "Wifi was not working on this flight"
Pros: "Friendly fast service to Albany"
Cons: "The EXTRA upgrade price from coach was a little bit better than economy coach but not much."
Pros: "I was upgraded to Comfort+ and the seat next to me was left vacant. That was a great flight!"
Cons: "Change the movies more ofti"
Pros: "Crew was great."
Cons: "Couldn’t hear/understand the pilot"
Pros: "The staff was friendly and helpful"
Cons: "Outlets to charge my electronic devices for the long flight"
Cons: "If it had left on time Waited 3 hours at the airport"
Pros: "Operated by Delta so great!"
Pros: "After the long overseas flight this was quick. Nice that it included snacks and beverages."
Cons: "Had to sit on the run way a bit as we were coming in at Albany but not for very long."
Pros: "Comfortable seat."
Pros: "On time"
Pros: "Anything from free WiFi, entertainment, leg room, commentary drinks and snacks. Great service!"
Pros: "I liked that the plane wasn’t full which was a surprise."
Cons: "Last leg of the flight as usual we had some plane on it’s last legs with entertainment equipment from the 90’s and that’s being generous. My iPhone 7Plus is only a little smaller than the screen they would have you watch for five hours. Also the plane was old and noisy and seats were not really comfortable. But this is par for the course flying to Hawaii for some reason, no matter the carrier. Hawaiian Airlines is usually better but that’s to be expected."
Pros: "Quick service, good information."
Cons: "Not applicable, it was a good flight."
Pros: "Great friendly crew. Great entertainment with movies on a short narrow body flight!"
Cons: "Boarding and disembarking was again slow. Must be a cultural thing as each flight in the US seems to be like this as people take ages to get their bags organised on arrival. Chaotic boarding is compounded by the back of the plane boarding last.... everywhere else in the world loads everyone together or does the back of the plane first and it's much quicker!"
Pros: "Newer plane, even though it was a short flight there was a choice of movies and tv shows. Crew was very nice."
Pros: "Great service!"
Pros: "Big bathrooms, friendly staff, free eyemaks"
Pros: "The crew was amazing. They were attentive and very professional"
Cons: "I upgraded my seat and paid extra for one with more room. And I wasn’t impressed with my upgrade, doesn’t feel like more leg than regular seats. Comfort was below average. The crew"
Pros: "I got a good seat from LA to GTA on 1st jan. it was in the front and spacious and I was also served food."
Pros: "Our flight attendants were lovely people specifically the first class attendant and he was humorous and witty, polite and friendly trying to make our christmas eve late night flight to be enjoyable."
Cons: "When we touched down in a blizzard we were told there was no jetway available and we had to climb down an icy ladder to walk probably 1000 feet on black ice barely seeing where we were going and at least one person fell and overall it was just very unprofessional and not the quality of service I expect from Delta."
Pros: "great staff . clean. current movies"
Cons: "n/a"
Cons: "Very uncomfortable and cold. Wasn’t space didn’t serve anything no WiFi or tv like other flight"
Pros: "Good selection of movies/shows."
Cons: "Flight was delayed half an hour due to “medical emergency”. Guy passed out as we were about to take off so we turned back to the gate and sat on the plane for over 30 mins while we waited for medical personnel to check the guy out. Then had to wait another 15 mins for the fuel truck to refill us because we had burnt so much sitting there. I understand that we had to turn back due to his condition but why was he not removed from the plane and put on a later flight when he felt better instead of making all of us late? You would think after all this the crew would be kind and appreciate our patience but 2 of the flight attendants were the exact opposite of that. Both of them were very short with people and the one kept rolling her eyes at people as they were handing out drinks. The only thing I would give 5 stars is the tv entertainment. My seat wouldn’t even recline for me to enjoy though."
Cons: "Landing was frightening."
Pros: "Loved the safety presentation made by the live stewardess!!"
Pros: "I would like more detail about traveling companions displayed."
Cons: "Nothing"
Pros: "They were honest about why we late taking off."
Cons: "Having to wair for them to fuel the plane"
Pros: "The flight attendant. Lovely and professional."
Pros: "The agents in the air were a lot more understanding and at least apologized."
Cons: "I understand if we need to check bags because its full but when iy is not full but you demand I check it anyway all you are doing is adding travel time to my trip. Also we needed things in our bags that we otherwise would have had. Not the best customer service at the gate."
Cons: "Because my earlier flight was delayed they put me on this one in a middle seat I had payed for a plus front seat"
Pros: "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
Cons: "Boarding class and queuing for boarding is always a clusterf***. People will crowd the gate and board with the wrong class and that creates anxiety and leads to edginess. If a system could be worked out and enforced that would help."
Pros: "seating at row 2a was roomy enough only because the seat in front was empty do no danger of a recline. The service was excellent, entertainment options excellent and products in bathroom are nice - Malin & goetz. The captain came out and greeted everyone, which I appreciated"
Cons: "The food served for dinner was not great. Pasta with a mushroom sauce. Sauce was really soupy. I'm not really crazy about the snack basket options - not enough savory and no chocolate. The seats on the new 737-900 are not comfortable"
Pros: "On time departure and arrival."
Cons: "Cramped! Cabin crew not particularly friendly."
Cons: "Too many boarding calls for different levels of service."
Delayed. Missed connecting and no customer service given at any time.
Crew service is good No WiFi , even purchased not good Food is OK Boarding is below average, we have 4 people in a group but we were assigned in the back with different seats. When we asked to change seats we were told the flight was very full and no extra seats available. When we were on the plane we saw lots of empty seats in the middle and front area. Feel gate service desk or Virgin Atlantic need to improve their services.
The Airbus A330 used on this leg needs to be refurbished. The seats are all damaged, the in-seat power did not work (both 110v outlets and USB outlets) - the IFE screen looked like it was about 10 years old and would not stay unfolded, it just kept flopping down. At one point the flight attendant offered to "fetch some tape" to hold it in place for the flight. I felt very bad for her that she had been put in a position where this was even a reasonable suggestion to have to make.
The only issue tbf was with the auxiliary engine being down so the a/c couldn't be run at either end
Never got to board the flight, was stranded at the airport for 10 hours.
Confusion on boarding - priority passengers should get priority. Service good, entertainment not so good and headphones poor. Meals average. Person behind kept kicking my seat so uncomfortable journey. Disembarking good and baggage fairly prompt.
There were many cancelled flights from Heathrow due to crew shortages. I was glad our flight had just enough attendants to fly, but they worked very hard & remained polite & helpful. Very impressive
BOM-LHR premium economy - fab service/product. Worth the extra posh pounds!
Amazing seat was assigned to me, great food, attention and entertainment Nice airplane!
First time I traveld with virgin Atlantic and service is good flight is also very good.
Pros: "The service and patience"
Cons: "Everything was great"
Pros: "Great crew, good in-flight movies. Good food."
Cons: "Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep."
Pros: "The seating in upper class is unconventional and uncomfortable."
Cons: "Reconfigure seating in upper class. We will no longer be customers for that reason alone.."
Pros: "Very friendly crew. The meals are good, nice variety. Hot food is hot."
Cons: "Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily."
Pros: "The crew looked after us well"
Cons: "It was all good"
Pros: "Nice crew"
Cons: "Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had."
Pros: "Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent"
Cons: "No. Keep up the good work!"
Cons: "My tv screen could not show the movies"
Pros: "Excellent service!"
Pros: "crew / cabin staff always seem very friendly and genuine and a willingness to help"
Cons: "Bad entertainment system"
Pros: "Lots of leg room, even in economy."
Cons: "Entertainment choices were a bit sparse."
Pros: "Staff. Very couteous.polite. friendly."
Cons: "Good.entertainment choices."
Pros: "Great movie selection"
Cons: "They need softer seats...had to stand half the time"
Pros: "The rear section of the plane had lots of room (empty seats), enough to lay down across three seats. Pleasant and helpful crew."
Cons: "Minimal food available between departure and arrival meals; 10 hrs or so is a long time to get by on potato chips."
Pros: "The crew was professional, responsive and friendly."
Cons: "The following experience goes down in history as the worst ever because: we had a 3.5 year old child, and mom and dad seated directly in front of our row. The couple ignored the instructions to move seats forward during meals making it impossible to eat. They placed their luggage in the overhead compartment belonging to both rows, which wasn't a problem if they hadn't proceeded to open and close the compartment every 20 minutes. The 300 pd dad repeatedly stepped on my broken toe while reaching for his luggage, while rattling around and disturbing sleeping passengers. And, sadly the child repeatedly threw temper tantrums without any care or effort of intervention from the parents. In short, they terrorized the surrounding travellers. In contrast, my outbound flight, also had a family seated in the row directly in front. This family was the antithesis, considerate and respectful of their fellow passengers. Susan Laws"
Pros: "Flight was close to being on time. I was able to get a lot of sleep on the flight."
Cons: "I never expect airline food to be any good but I’m always hoping it’s edible. This was not the case, as the egg breakfast made me physically ill."
Pros: "Flight attendants were excellent!"
Cons: "No indication of where to go to get to connecting flight. Luckily we had 2 1/2 hours to find the flight."
Pros: "The crew were very polite and looked smart, I didn’t find them very personable at all though. The entertainment system is fantastic and my meal was ok I guess, I requested the low fat meal, probably should’ve just had the normal one."
Cons: "The seats are not very comfortable, very hard and textured seats that just don’t feel nice at all especially on a long flight. I weight about 11 stone (154 pounds) and even I felt like I was taking up a lot of room in my seat."
Pros: "Nothing"
Cons: "My flight was cancelled on Christmas Day, but we had to stand in line to wait to get onto another flight on another airline. They were so slow that the flight they tried to put everyone left and then they offered ZERO assistance to get another flight and wouldn’t even refund my ticket, just told me after waiting 3 hours to call whoever I booked with for a refund."
Pros: "I loved the movie choice!"
Cons: "The head rest comfortability, could be softer as well as the pillows, they could also be softer."
Pros: "Fast check in Fast security line Upper Class Clubhouse Fast boarding Excellent onboard service Great crew"
Cons: "Old entertainment system Although the seats can be turned into a bed they don't fully recline"
Pros: "I was very impressed by the generosity you show concerning food och drink. the staff was kind and glad."
Cons: "I never understood how to connect the earphones to the screen so I couldn't ser any movie. But - I could have asked the staff of course ..."
Pros: "I felt that they were very thoughtful about the fact that it was a long flight. We got two small meals, which was perfect, and even a little gift bag with a sleep mask and toothbrush and such in it. These were just a couple of the many nice touches included in the flight."
Cons: "Very small quibble: the screen resolution, or maybe the contrast, of the personal video players was not so great. This was fine in most cases, but it meant I could not watch videos that had subtitles. Not a big deal but possibly worth fixing. Thanks"
Pros: "The flight was late but the pilots made up most of the time"
Cons: "Uncomfortable seats"
Pros: "Efficient service"
Cons: "Entertainment screens were of poor quality"
Pros: "Smooth boarding process"
Cons: "Delays caused us to miss our flight from London to Vienna"
Pros: "Food was great, plenty of it also"
Cons: "I'm 6'4" and there was no acknowledgement by the crew that I was squashed into a tight seat."
Pros: "Great service outstanding staff"
Cons: "Entertainment package needs to better emirates and qatar could be taken as examoles Delay un take iff 3 times now in last 12 months"
Pros: "They were were very kind and helpful to all passengers"
Pros: "Still a more pleasant experience than BA but others have overtaken. Crew make a difference though."
Cons: "Limo service wasn't great in China - asked for address of hotel - a major international chain and confusion on booking details"
Pros: "Staff was friendly and welcoming."
Cons: "There was nothing not to like."
Pros: "Very courteous and professional crews. Clean and comfortable plane. Pilots handled delay and weather superbly. Dinner was delicious."
Cons: "Dinner was great but could have used more snacks. Breakfast was ok. Movies were dated but okay."
Pros: "nothing"
Cons: "this is not an airline, this is a bus company"
Pros: "reservations easy to make (like most other airlines) A water bottle, blanket, headset & sleep kit on each seat. Seats were not so close together in coach that your knees were against your chin if the guy in front of you put his seat back. The planes I was on To/from LAX-BNE felt very spacious because of the interior height. 2 free checked bags."
Cons: "The food was mediocre--doughy stuff for both meals Not very tasty. The entertainment selection was nowhere near as good as on other airlines. Very Australia-heavy music, old films & TV shows available, as well as some new ones. But no live TV channels, not even current news."
Pros: "Very good on board services and nice crew"
Cons: "At boarding in Atlanta, they only checked in 1 of my 3 luggages to my final destination, the 2 others are lost..."
Pros: "All the meals and movies included"
Pros: "Excellent service. It should be the benchmark for the airline industry."
Pros: "Entertainment was okay, flight crew was nice"
Cons: "After checking in my wife and I were in separate seats. I was then unable to change my seat after check in. After calling the helpline I was informed that it is impossible to change the seat after checking in until I am at the airport. No other airline has such an obscure, in efficient rule. Virgin takes pride in being a step above their competition - I didn't see it. I have flown international on Delta, American Airlines, British Airlines, United, and others and any difference in the experience was negligible."
The flight was ok in general. The main problem is that Schiphol airport in Amsterdam is a mess in terms of having a smooth connection and layover. I had 2 hours to make the connection and almost missed the flight to Lisbon. I would NOT recommend at all The use of KLM and Amsterdam as a hub to any other city. Not at this time of caos.
Over 3 hours of delay without any assistance from klm
Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"
Pros: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Cons: "Flight was delayed, had to run to my next connection flight."
Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"
Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Pros: "The crew and the timing were ok"
Cons: "The seats were uncomfortable"
Cons: "Head support for 6 feet plus people on seats would be good"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Cons: "They left my bag off the plane. Ridiculous."
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Pros: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Pros: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Cons: "Boarding was chaotic and congested with not much information or order."
Pros: "Good flight, very attentive crew."
Pros: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Cons: "Nothing to say"
Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."
Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Pros: "Nothing really"
Cons: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Pros: ".Very much on time with pleasant service."
Cons: "Can nit find much fault fir a short run!"
Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""
Pros: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Cons: "Bag was lost"
Pros: "Airlines issue"
Cons: "Profiling certain customers"
Pros: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Cons: "The amount of extras you have to click no to while checking in online."
Pros: "Everything"
Cons: "Nothing"
Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"
Pros: "Very little if any."
Cons: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Cons: "suitcase didn't turn up, although connection was quite tight"
Cons: "OLD plane without comfort or entertainment"
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Cons: "Service"
Pros: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
Pros: "Crew service"
Cons: "Flight delayed."
Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Pros: "Service was good"
Cons: "Delay"
Pros: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Cons: "No complaints."
Pros: "Was able to check in online, very convenient and easy to access site."
Cons: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
Cons: "sardines!"
Pros: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."
Pros: "Flight was delayed by over three hours."
Pros: "Smooth flight"
Cons: "If there were no delays"
Cons: "Too freakin cold."
Cons: "No personal entertainment system. Has to use my phone."
Cons: "Seats are narrow and no leg room"
Pros: "Seats were pretty comfortable. We were allowed to deplane down a staircase off the back of the plane. Very cool."
Cons: "N/A"
Pros: "CLT to LGA Airbus expérience was as pleasant as ever. The flight attendant on the regional EMB from LGA to YUL was exceptional."
Pros: "Nothing"
Cons: "They canceled the flight"
Pros: "Crew was kind and attentive"
Cons: "Flight delayed 3 hours and sat on tarmac in nyc for 45 minutes"
Cons: "Delayed"
Pros: "Скорость"
Cons: "Сиденья"
Cons: "The seats could be bigger."
Pros: "Comfortable seats and snack / drinks service"
Cons: "Delayed flight departure and bumpy landing"
Pros: "Free tv to distract me from my state of misery"
Cons: "Too warm on flight. Was so nauseated the whole time."
Pros: "Easy check in and Boarding"
Pros: "Uneventful, on time, boarded fast."
Cons: "Just an observation, as soon as the plane stops and the fasten seatbelt sign turns off, the first people to stand are all the older white men on the flight. Never noticed that before but I'm sure it's true on most flights. Check your privilege."
Cons: "X"
Pros: "Good flight attendants"
Pros: "Pleasant and helpful staff"
Pros: "Once we finally departed the flight timing was excellent."
Cons: "This was the first flight out. Flight was delayed and there was no gate agent that communicated why the flight was delayed. When we were finally able to board, it was NOT done by group number and thus I had to check my bag."
Pros: "Flight attendants were perfect"
Cons: "Beginning about 5.5 hours prior to departure I started getting text and email alerts indicating a sixty minute delay. Then thirty minute delay. Then sixty. Then none. I had to decide whether ir not to believe the alerts, get some things done and change my airport departure time .... or to disregard the alerts. Flight ended up leaving on time. Why the alerts??"
Pros: "On-board staff were professional and kept everything running smoothly and with great communication from the pilot."
Cons: "Claiming baggage at LaGuardia was an hours-long process for everyone on the flight leading to raised tension and lots of tired folks on what was already a late (and delayed flight)."
Pros: "Immigration in Dallas was amazing, so quick and no fuss."
Cons: "If you are running late you might struggle to get from terminal to terminal"
Pros: "We had to wait in the airplane upon arrival in La Guardia NY because wheelchair was not ready."
Pros: "All service once on board was lovely"
Cons: "Surprised by a snarky employee at gate check for my connecting flight home today. I fly with AA nearly every week for work. They grabbed my bag from me and insisted it be checked. I said I didn’t want to pay for checking and that it contained fragile items. It was a little over-stuffed for the scale. When I went to open it and remove some bulky items to put in my purse, they snatched my suitcase away and refused to let me touch my bag. I find this to be completely unacceptable. They had the gall to suggest I go to an airport store, buy a “suitable suitcase,” and take a later flight home. They made a scene and called a supervisor who kindly and promptly let me in my suitcase. The employee then spoke negatively about me loudly to nearby colleagues and refused to make eye contact. After the supervisor let me in my bag, I got on the plane with my suitcase. At one point, this employee made me feel like I was going to be kicked off of my flight; this was so unnecessary and extremely unprofessional. AA - your employees are better than this."
Pros: "The staff did their best to compensate for the 4 1/2 hour departure delay, getting us Panera sandwiches and snacks."
Cons: "The 4 1/2 hour departure delay"
Pros: "Attentive and friendly crew."
Cons: "I would consistency with the flights. The plane I took from NYC to MIA had individual montiors and served a variety of snacks. The flight from MIA to NYC had on pretzels and you had no options for entertainment."
Pros: "Great flight. Nice airplanes and friendly hostesses."
Pros: "On time take off"
Pros: "Nothing"
Cons: "Flight attendant called cops on passenger sitting next to me to be escorted off the plane for no reason!"
Cons: "Flight was cancelled we were re-routed and didn't get there until 24hours later."
Pros: "Everything was on time and great."
Cons: "Ever thing was fine."
Pros: "The flight staff had an amazing energy about them especially for 7am. They didn't do anything above or beyond but they extremely pleasant, energetic, and courteous. The pilots also pulled off the one of the smoothest landings ever."
Pros: "Full meal service, friendly and helpful crew, checkin agent went above and beyond to get us checked in even though we were late in getting to the airport."
Cons: "Ancient plane with old, uncomfortable seats and no in-seat entertainment. AA should warn customers when booking these old planes."
Pros: "Just being able get home."
Cons: "After madly rushing to get to the gate, we found out 5 minutes before scheduled boarding time that there would be a 15 minute delay in boarding. After that, we were told there would be another 30 minute delay. Once we were on board and the cabin doors were closed we were told there would be another 55 minute delay. Also, LGA is such a mess these days due to construction and would have been nice to get an email notification beforehand about it. We barely made our outgoing flight!"
Pros: "Nothing"
Cons: "Both flights, to and from around had to go search for my baggage and on the return flight I even had to go to a different terminal. The service is unacceptable. I will never fly with AA again."
Pros: "On time. Good leg room."
Cons: "Valet flight, i.e. even normal sized carry-on cannot be stowed above the seat We arrived at the gate 20 min before departure, due to TSA delays. But they closed the door and no one was around to even talk to. At least they put us in the next flight.... Still, as we're not checking in any bags, they could have let us in."
Cons: "Older plane"
Cons: "The flight attendant continued to serve alcohol to passengers (employees of TomKats catering - they screamed it throughout the flight) that were drunk and belligerent. Her poor judgement, and their complete lack of control, made the flight miserable."
Pros: "A short flight that was even shorter because we arrived early. Luggage arrived promptly at Baggage Claim, too. American has flights between Chicago and New York practically every hour, which is very convenient. They might as well have a shuttle. Gate staff and flight attendants friendly and helpful. Love the upgraded individual consoles for the entertainment."
Cons: "Nothing"
Cons: "No gluten free snacks"
Cons: "Itthe ground staff (red coat agents) at MIA extremely unhelpful and arrogant. I am visually impaired, asked for assistance to check luggage, asked for assistance and was simply tol to go to end of the line at a counter that was at least fifty yards away. Upon my. O planning of the lack of service as simply to go talk to the manager."
Cons: "Baggage claim took extremely long time. It took a while before the baggage crew even became aware of situation."
Cons: "Once again the boarding process was a mess. No clear directions given on when groups should board so everyone from every group bombarded the gate. This slowed down finding overhead bin space and getting seated for everybody. Delayed everything when there was such an easy solution."
Pros: "Crew was very professional and courteous. Our plane landed early which is a plus"
Cons: "I didn't like the fact some of the seats appeared to be dirty , I sat on a book."
Pros: "Volare con American"
Cons: "No snacks offered! No alcohol drinks offered!"
Pros: "The flight board on time, the crew was hospitable and seat was comfortable."
Pros: "Being able to have my own individual entertainment. Staff handled the situation at hand with dealing with everyone's frustration pretty well."
Cons: "That we had to wait for a pilot to show up for the original pilot fidnt show up for work. Then had to deboard just to get back on 15 minutes later as too many people wanted to get off, which delayed take off."
Pros: "Nothing"
Cons: "Delays, the crew members lied a lot about our delayed flight and they were extremely rude."
Cons: "The pilots did not show up for my flight after my other connecting flight was delayed and a previous fkight had been cancelled."
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