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Pros: "Free on board WiFi and a very clean plan... JetBlue you are the best"

Pros: "Everything"
Cons: "Ok"

Pros: "The seat was comfortable. The price was not."

Pros: "Everything"
Cons: "Nothing"

Cons: "comunication with the custumer"

Cons: "Newer plane with less issues. Wasn’t comfortable at all and should be cleaner."

Cons: "Blue chips were not available! I really love them"

Pros: "yes is beautiful"
Cons: "excellent"

Pros: "Seat was comfortable"

Cons: "Food options"

Pros: "Boarding was seamless opposed to having a 40 min delay."
Cons: "Leaving at the scheduled time."

Pros: "Yes"

Pros: "I like the ear plugs and face mask."

Pros: "The air hostress were wonderful :)"

Cons: "Information on delays, accurate information on where our bags were, offer to help short missed connections"

Pros: "Professional & on time"
Cons: "They needed to run the air conditioning more during boarding. It was hot & smelly."

Pros: "Cleo, our fly attendees made us feel right at home!"

Pros: "Everything was organized"

Cons: "Double verification at JFK due to booking via agent. They stopped the travelers for dou le verification which they have verified all the douments double time"

Pros: "seat comfortable"
Cons: "food"

Pros: "Service was awesome, 100% recommended"

Cons: "Boarding took a long time. We were waiting in the tunnel for longer than usual."

Pros: "Boarding and on time departure"
Cons: "Nothing"

Pros: "All attention"
Cons: "No comment"

Pros: "Best company ever"

Pros: "Ride was great"
Cons: "Had to pay for earphone"

Cons: "The Black guy service is not good"

Cons: "No hot beverages available."

Pros: "I love it"
Cons: "No food"

Pros: "Clean plane"
Cons: "Took 3+ hours to get in the plane"

Pros: "Staff was professional. I had legroom too!"
Cons: "Nothing"

Cons: "Todo"

Pros: "Everything"

Pros: "Nothing good to say"
Cons: "The whole team was rude not helpful at all all they did was give an attitude only nice person was the girl with the glasses the other 2 infront rude and not helpful at all"

Cons: "Bumpy ride"

Cons: "The 3 hours delay"

Cons: "Fogged out of JFK had to refuel in Newark - OK - but no one refueled plan for 20min and I missed my connection."

Pros: "Easy, comfortable, quick."

Pros: "The food was good"
Cons: "No comment"

Pros: "efficient, clean"
Cons: "the only adult film was in Spanish....there was no other choice except a Disney movie."

Cons: "SFO organization and signs"

Pros: "We pulled out a few min early and arrived 40 min early! Was great. Very smooth trip. Wifi very good compared to other airlines."
Cons: "A woman at the gate made me check my bag even though I know it fits in the overhead compartment because I do it all the time. We landed late and I had planned on not having to wait for luggage, so this was disappointing."

Pros: "非常好的服务 机位也宽 舒服 下次回国还会订南方航空公司的机票"

Pros: "Everything but not esp food"
Cons: "Food"

Pros: "Efficiency"
Cons: "No free headsets"

Pros: "First airline I've been on with wi-go that really works. Plane was immaculate."
Cons: "Crowded"

Pros: "Everything"

Pros: "JetBlue is a excellent airlines"
Cons: "nothing to unlike"

Cons: "Flying through New York JFK, airport and customer service is very poor."

Pros: "Quick and painless, and so appreciate Delta’s respect for social distancing while other flagship carriers have returned to booking full flights"

Pros: "Crew amazing, seat not too comfy"
Cons: "Sits uncomfortable"

Pros: "When my initial flight was delayed significantly, the gate agents went above and beyond to help me get on an earlier flight so I didn't get home too late."

Pros: "Friendly crew"

Cons: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."

Pros: "short flight"
Cons: "noisy plane. seems like Delta does not maintain their planes very well. flight was delayed, which made it stressful to catch connecting flight at LGA. when we were all on the plane, the pilot states that he apologizes for the wait, since we were waiting a while for take off. he said there was something wrong with the fuel system that had to get fixed but it is ok now. wow, that wasn't the right thing to say. as soon as he said that, the passengers started talking among themselves saying,,,,,,,,,,,,well, i hope it is ok now, because if it is not, we may not get to our destination! he should have rephrased that and simply said that;;;;; sorry for the delay, we were simply going through some maintenance on the plane to make sure everything is all-right, which it is, and we look forward to getting you to your destination in a few minutes! keep it simple without getting into all the details! geeeeeeeeeeeesssssssssssccccccccccchhhhhhhhh!!!!! :("

Pros: "Lift off and landing was excellent"
Cons: "Nothing"

Cons: "My screen wasn’t working. It would have been great if it was."

Pros: "Quick Boarding Awesome staff"

Cons: "food options"

Cons: "Delta comfort works especially for one who is handicapped"

Cons: "We were already very delayed, the flight crew was not nice"

Pros: "Timing was good"
Cons: "Plane was too small. Attendant was almost nonexistent."

Cons: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"

Pros: "Accurate arrival time"

Pros: "Snacks were good. On time."

Cons: "The airport."

Cons: "Delays due to Democrats not making deal"

Pros: "Boarding was easy, plane clean, snacks good."
Cons: "Small plane but that’s not really fixable"

Pros: "Nothing"

Pros: "Fine, courteous"

Pros: "The comfort the professionalism of the staff everywhere I went"
Cons: "Little pricey on rental and hotel."

Cons: "they did not serve food in my section at all."

Cons: "dirty plane"

Pros: "More room and comfort than American Airlines."

Cons: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."

Cons: "The new "class of service" rules are really awful. "Pay for privilege" is terrible customer service."

Pros: "Everything"
Cons: "No chicken sandwich."

Pros: "Arrives earlier than scheduled, no wait time on runway taking off or getting to gate after landing. Rare to not have these delays occur in some form every flight...excellent"
Cons: "Nothing, the flight was a rare perfect 10/10"

Pros: "The flight left on time and landed 15 mins early. Staff was nice and attentive."
Cons: "The organization for boarding in zones."

Cons: "Bad information about delays"

Pros: "Mobile entertainment was great and the crew was lovely."
Cons: "Our flight was delayed, which is a understandable part of travel. But what made it worse was that we didn’t have any visibility on our actually departure time. We were first told our flight would be delayed an hour, then the departure time was moved up 40 minutes without any clear messaging. We caught an email from Delta, but if we hadn’t, we might have missed our flight. The plane was also abnormally loud on board, and the air pressure seemed to fluctuate throughout the flight, making the experience uncomfortable."

Pros: "Good service, more leg room than American Airlines."
Cons: "Everything was good."

Pros: "Customer service"

Pros: "A simple and pleasant experience!"
Cons: "Everyone was professional and polite."

Pros: "EXcellent"

Pros: "The almonds and Fresca"

Pros: "All went smoothly ."

Pros: "Comfortable temperature in cabin!"

Pros: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."

Pros: "Left ontime, arrived 30minutes early."

Pros: "Pretty much nothing"
Cons: "Delta. They just hate their passengers"

Pros: "nothing"
Cons: "I will avoid the airline at all costs"

Cons: "I told you my daughter's birthdate, you know her age, don't require me to call you and wait on hold for 30+ minutes for her to not be seated by herself."

Cons: "No good food options just peanuts and drinks"

Cons: "Everything was ok"

Pros: "Wonderful"

Pros: "There should atleast one checked luggage"
Cons: "Too expensive and baggage charge is additional which does not make any sense"

Pros: "Polite attendants."
Cons: "Overall look of aircraft is poor. Ac Outlet was not working. Snacks were terrible. Dirty."

Pros: "COMMUNICATION FROM PILOT"
Cons: "LGA DELAYS AS USUAL."

Pros: "Free novies"
Cons: "Food service and better social distancing"

Pros: "Great price!"
Cons: "More food."

Cons: "Had to clean my seat before seating."

Cons: "The legroom is not sufficient for taller people"

Pros: "On time. Fast boarding. Comfortable seating."

Pros: "Nothing"
Cons: "Everything"

Cons: "Unable to play entertainment on my compatible device."

Cons: "The terrible communication for delays and boarding."

Cons: "When my husband retrieved his luggage, it smelled terrible- like dog poop. We had to drive home with the windows down & throw away the baggage when we got home."

Cons: "Feeling of being cramped"

Cons: "Seat pitch was too tight, especially when the person in front of me pushed their seat back."

Cons: "Horrible service"

Cons: "Delayed multiple times"

Pros: "So frendly"
Cons: "Everything"

Cons: "Extraordinarily rude staff, no information, mess with gates, staff not willing to help. Really rude and awful-worst experience ever!"

Pros: "The boarding process and its ease"
Cons: "The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone."

Cons: "On time, roomier seats"

Cons: "The attitude from the crw"

Cons: "I will never, ever book with Kayak again"

Pros: "Timely"
Cons: "No entertainment in the seatback or power for charging personal devices"

Cons: "They charge for coffee."

Cons: "Kept the lights on for too long serving dinner. Forgot to serve the middle section beverages during breakfast."

Pros: "Nothing"
Cons: "Cancelled"

Pros: "Great service"

Pros: "Amazing entertainment selection, comfortable."

Cons: "Entertainment options were great"

Pros: "Almost empty in economy"
Cons: "I liked everything"

Cons: "For our delay with no information"

Pros: "Food was surprisingly good. Smooth ride could have been just good weather, but it was nice. We got in early!!!"
Cons: "Legroom was ok for me because I'm short. Others may have needed more."

Pros: "The airplale MD 80 are old"

Pros: "Excellent service. Loved the tv screens with the remote. Exclennt flignt"

Cons: "They were late because of bad scheduling and the gate agent was rude"

Cons: "I loved everything"

Pros: "was a pain checking extra baggage. No one seemed to know what to do.. Apart from that AA was good."

Cons: "Indian vegetarian rice uncooked vegetables cold inedible when asked about different food no protein no vegetables Please have better food more options for vegetarian"

Pros: "Extra blanket and pillow. Empty seat to sleep in. Fairly clean interior for the most part."

Cons: "Three gate changes and 45 minute delay. Same happened two years ago"

Pros: "they would not let me up grade and there was plenty of room to upgrade"
Cons: "I am handicap and was not given a upgrade"

Cons: "Could not read paper when passenger in front reclined seat. No space between rows."

Pros: "The comfortable sitting and good hospitality by staff. Timely departure and smooth landing of aircraft."
Cons: "Nothing"

Cons: "No complaints."

Pros: "Everything"

Pros: "The service AA provides is very constant in time and that is good"
Cons: "Chairs could have more comfort"

Cons: "Requested for wheelchair assistance but none provided?!!"

Cons: "Checkin"

Pros: "Timing and transit time was excellent"

Pros: "Everything."
Cons: "Nothing."

Cons: "Food was horribe and no dedicated tv per seat"

Pros: "Lots of free movies."
Cons: "No free food."

Pros: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Cons: "Not getting home."

Pros: "The crew was nice"
Cons: "It was over crowded, the person in front of me spilt their entire coffee on my bag and with everyone wearing masks no one can hear you. He didn’t apologize and it was a mess. When I went to get my luggage they just tossed it and then entire bag opened up. My luggage was not over stuffed nor was it even close to the weight limit. Everything flew out of the bag when it came down the carousel. There was also no option to upgrade or even pay for a first class ticket- looks like I’ll go back to flying American."

Cons: "Too much time wasted in boarding dealing g with carry ons."

Cons: "more seating room."

Pros: "The crew was amazing"
Cons: "Our baggage was left in another airport and the customer service from the baggage section was horrendous! They lied to us several times."

Pros: "Getting a meal and drink"

Pros: "Generally flight was ok."
Cons: "Food was not too much. Probably men was hungry, for me it did not taste good."

Pros: "Since it was an empty flight, I was able to spread out a bit."
Cons: "No entertainment. WiFi sucks."

Cons: "Way too hot in the cabin. Very uncomfortable."

Pros: "Friendly staff"
Cons: "They didn't stop boarding until 5 minutes after boarding time. Seemed to be a lot of late comers. We should be pulling away from the gate at the departure time, not just locking up"

Cons: "No bags to go to overhead bin"

Cons: "Up graded seat but didn't get to board till last."

Cons: "Storms in Newark caused a huge delay - not the airlines fault, they did the best that they could in the situation."

Pros: "Girl at boarding counter. Male steward. Very nice."
Cons: "Female stewardess over hour late had to wait for her. And she didn’t even smile when she finally arrived. Couldn’t be bothered. Rude and disrespectful to people."

Pros: "Quick boarding. Ontime departure."
Cons: "Very small servings of food."

Pros: "The food was very good."
Cons: "We were forced to check a carry on. Then it got lost."

Pros: "I liked that the ground crew did an excellent job in boarding the flight even though it was completely full."
Cons: "I felt it took too long to retrieve luggage in Newark. The onboard food options were overpriced."

Pros: "Good crew quick boarding"
Cons: "Delayed as per usual with United"

Cons: "Flight landing was horrible, flight crue was not helpful at all"

Pros: "They got my vegetarian food order right"
Cons: "Old airplanes both there and back, we had a choice of a few movies on a TV that we couldn't access on demand so you had to start half way through, and the quality was appalling. We were supposedly promised we could stream onto our devices via wifi but this didn't happen"

Cons: "Left my sweatshirt on the flight to sioux falls"

Pros: "The only reason they have two stars instead of one is that the flight crew was good, and flight in general was ok. Also United service counter went above and beyond to help me with my situation, and I am grateful that they were able to rebook me on a new flight and check in my luggage without issues."
Cons: "There was no one at SAS service counter... I had to Google my flight number to find out that I actually had to check in with United since it was actually a United operated flight. Why was I not informed beforehand?? My itinerary said that this is SAS flight, how was I supposed to know that i was supposed to go to United?? Because there was no one at SAS counter, I had no one to ask, I ended up waiting for the counter to open for an hour. When I found out I had to go to United, it was already too late for me to check in so I ended up missing my flight. Thank god for the agent at United however, who helped me rebook my flight and check in my luggage."

Cons: "Delayed by 15 minutes over and over and over again. Arrived almost 3 hours late."

Pros: "Nothing!!! It was handled in a terrible way"
Cons: "The way they didn't care"

Pros: "Crew was courteous"
Cons: "Gate was not well marked. No room at the gate since it was a narrow hallway. Could not hear boarding announcements."

Cons: "Let's see, umm the plane had a a/c which they could have fixed before we boarded the plane the we had a short weather delay so neededless to say the plane we two hours late thank god I didn't have a connecting flight"

Pros: "Crew. Aircraft selection."

Pros: "Everything"
Cons: "No complaints"

Pros: "The flight crew"
Cons: "United did nothing to help me get home to my wife whom went InTo labor today when one of their flights got delayed which in turn made me miss my flight from Newark to west palm beach the risk of missing our first child's birth was supposed to be made better by a 10$ food voucher and a oh well that I had to spend the night in an airport and wait another 12 hours to be by my wife's side !! How does a billion dollar company not have any flights after 8 pm ?? Ridiculous The"

Pros: "Efficient"
Cons: "Landing in Newark we circled the runway for 20 mins"

Pros: "They pick and choose who they thank after a flight. No entertainment, bag of pretzel for food."

Pros: "The bathroom was exceptionally clean. Staff seemed very helpful to people for whom there was no room for their bags. Pilots a lovely smooth landing."
Cons: "I expected economy plus to be comparable to other 'pluses.' It isn't - it is more what I expect regular economy to be. Also suitcases had not been monitored for over-size. There were more than a few taking up most of a storage bin each. Also there was an hour delay for mechanical repair."

Pros: "The pilot did an okay job of keeping the passengers informed of the delays and what was taking so long on the flight."
Cons: "The plane was old, there was no legroom, it took the flight attendants way too long to get us something as basic as a glass of water, and the terminal is garbage considering it's a major hub for a major airline."

Cons: "No reasons not to like"

Pros: ".."
Cons: "Flights was delayed and connection was unable to be made. My younger brother is now im limbo in newark nj and is not getting much help at all. Very dissapointed in united. He may have to spend the night in the airport they said. Smh"

Pros: "Hot, 3hrs delayed. /should have notified us about the delay sooner so we didn't waste the day"
Cons: "Very hot plane"

Pros: "The boarding was on time."

Cons: "I'm 6'2" and between the straight back and no legroom, a two hour flight felt like ten!!"

Cons: "Overall fine, overhead space ran out for group 5"

Cons: "I booked united because I have status with them and like their planes and personnel. My first leg was delayed causing me to miss my connection. Despite having several options of other ways home, they put me on a different airline which I don't care for. It was an older cramped plane and I wasn't able to utilize my status for more comfortable seats. It was very frustrating"

Pros: "The size of the aircraft"
Cons: "That the wifi isn't free"

Pros: "Not much. Stewardesses were pleasant."
Cons: "Late arrival congested- cattle car... 3 flights out of one gate. Poor announcing."

Cons: "It was too cold there"

Pros: "Nice crew"
Cons: "They gave us a link to go to but when I tried the link it didn't accept my flight info so nothing and more waste of time"

Pros: "nothing"
Cons: "crying babies & no food"

Cons: "no outlets, no tv, no wifi"

Cons: "Changed the flight gate and nearly missed the flight."

Pros: "Flight attendants were friendly (even though they didn't have enough food/snacks to purchase)."
Cons: "1. One gate agent was extremely rude! 2. I was seated near the rear of the plane, and there was no food left to purchase when the flight attendant got to the back of the plane (no time to purchase during layover, because my flight into connecting city had been delayed, and I barely made my connecting flight). I was starving!!"

Cons: "From checking in at the Kiosk to assistance that I was finally able to get which was good as my boarding passes were printed with no seat selection. Gave me major concern that I was on the flight until we got to the gate. Just much confusion."

Cons: "They cancelled the flight after 9 hours of waiting in the airport ended up having to sleep on the floor of the airport"

Cons: "My husband and I had different boarding groups. How are the groups figured out? We were sitting next to each other. Maybe it was because my TSA did not appear on my boarding pass. Why??"

Pros: "Crew was horrible and frontier sucked as always"

Pros: "The price."
Cons: "The flights were full. Middle seat was not left empty for covid. Yet you would not provide a snack because of covid.I did not feel valued as a customer."

Cons: "It was a packed flight. No empty middle seats for social distancing, only half empty rows that you could pay $50 to "upgrade" into. Just having a backpack will cost an extra $40. No complaints of the crew. I've had better experiences with Spirit."

Pros: "Friendly staff"
Cons: "Gate agent wasn’t available until boarding"

Cons: "We waited 7 hours to leave Orlando"

Cons: "Need food"

Pros: "Everything"
Cons: "Comfortable seats"

Pros: "Seat very small and uncomfortable"

Pros: "Nothing"
Cons: "The aircraft looks like a WWI aircraft. So dirty. Floors were nasty with food not picked up from the last trip. Sits are extremely uncomfortable even for a 2 hr flogjt. Last minute flight so we had to do frontier... never again thou"

Pros: "Good service and very attentive."
Cons: "Better entertainment options."

Cons: "Everything"

Pros: "I survived!"
Cons: "Disruptive passenger should have been removed! The flight was delayed 2 hours."

Pros: "Nothing"
Cons: "At least let the people with no baggage go 1st"

Pros: "Really nice crew, really efficient boarding, I loved my seat assignment and the price was RIGHT!"
Cons: "Couldn't recline the seats, pretty harsh that you don't even get pretzels but I get it y'all."

Cons: "Not charging for every single thing. Don’t like the smaller arm rest as it allowed even less space to keep the person next to me from touching me."

Cons: "4 hour delay"

Cons: "Sardine-like seating"

Pros: "Overall I liked the price. Never had any problems with Feontier before so that is why I booked it."
Cons: "Leaving Denver it was confusing when boarding because the boarding agent was talking on the loud speaker and was saying that it was going to be a fast turnaround and some other stuff but more like rambling something about we were going to be late to Dallas. We wound up being right on time when we landed in Dallas. Wasn't really sure the purpose of the confusion."

Cons: "Not much"

Pros: "I think was awful."

Cons: "there was a hour wait on the run way. it was hot people were cranky, secondly I have never been on a airline that you literally have to pay for everything including soda and coffee. the landing was very rough. I was not impressed."

Pros: "New, clean airplane adequate, competent crew Made consistent use of aerodynamic principles"
Cons: "Frontier Airlines charges for carry-on bags, as well as checked bags. This is surprising, and over a round-trip, can add $50-100 to the airfare. The airline advertises itself as a low-price airline, but this hidden fee I find disingenuous. How can I travel without any belongings? Thus, the base ticket price is unfairly presented. Chairs do not recline No in-flight entertainment No complimentary food or drinks, prices are exorbitant ($3 for a bag of chips) Flight was delayed by an hour, then we sat for an additional hour after boarding to fix the A/C I really disliked flying on Frontier. When buying tickets I forgot about their hidden baggage charges, and was fooled into thinking their prices were competitive."

Pros: "Nothing"
Cons: "The crew is rude, uncomfortable seats, imconvience and incompetence at every turn."

Pros: "Friendly crew, easy boarding, everything on time"
Cons: "Price of seats not included in ticket cost, but since ticket so cheap not really that big of a deal."

Cons: "The check-in process at DIA was very disorganized. And 2 hours just to check-in is way too long."

Pros: "I liked it"
Cons: "I wanted a window seat"

Pros: "Best value.. affordable and most convenient"
Cons: "Nothing"

Pros: "On time, not overbooked, comfortable seats, clean."
Cons: "I hate paying for a beverage."

Pros: "My mother is extremely disabled and your staff did an exceptional job in all facets of travel for my mother. Unbelievable service!"
Cons: "I had a set of golf clubs with me and one of the heads of my clubs was snapped when I got home. I was disappointed because I don't know if that can be resolved or if I will have to pay to fix it."

Cons: "Na"

Pros: "Low fare"
Cons: "Narrow cheap seats/arm rest"

Pros: "We landed early, waited for ground crew because of lightning, so the early arrival ended up late"
Cons: "Took more than an hour to get luggage. Not acceptable."

Pros: "Take off & LANDING SMOOTH boarding efficient"
Cons: "Seat size too small"

Pros: "Great round trip price. Left on time from Dallas No problems with size of my personal item. It was the 'right' size, but no one questioned me which was nice."
Cons: "Long slow line at check-in in Denver Airport, an hour late leaving!"

Cons: "We were delayed 3 and a half hours because of a water leak. Shouldn't that have been checked the plane the night before since we were the first flight out? Since we were delayed, they decided to give us breakfast vouchers (very nice) but they gave it to some people then not to others. When they finally decided to give them to the rest of us, we had 30 minutes before we had to board again! We could have been doing that with the 3 whole hours we had! I won't be flying frontier again, that's for sure!"

Pros: "Best pricing? Not true! Had to pay for seats, airline extorted $60 for carry on. Will not use kayak again"

Cons: "To cold on airplane and no complimentary soda"

Pros: "Cheapest flight we found for a quick long weekend."
Cons: "All the hidden fees! Very uncomfortable chairs!"

Cons: "Turbulence"

Pros: "The affordable price"

Pros: "Great new plane. Comfortable seats"

Cons: "Late 21/2 hours waited another 30 minutes to shuttle inn"

Pros: "Plane in good condition and relatively comfortable"
Cons: "Was an hour late taking off"

Pros: "Smoothness of the flight. The staff."
Cons: "No snacks. Uncomfortable seats"

Pros: "Services and very good pilot !!!"
Cons: "Nothing"

Pros: "Helpful employees"
Cons: "Nothing"

Pros: "Good flight. No issues"
Cons: "Nothing"

Pros: "Smooth landing."
Cons: "The added charges for my self contained firearms."

Pros: "Pilot got us here safely!"

Pros: "Timeliness Clean Cabin Great Value Friendliness of Crew"
Cons: "Slightly cramped seating, but what I expected."