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no wifi and the aircraft was very old with tiny 4” screens.
After we landed, we were held on the plane for 30 minutes. There was no one at the gate once we landed and we forced to sit on a plan that had already over an hour delayed.
Flawless trip. Pilot came out and introduced himself, welcomed everyone, made a light joke to put everyone at ease. Arrived quite early.
JetBlue's check-in was great, but there was an in-flight flight attendant who was very rude and unkind. I didn't realize that the bathrooms were already locked 30 mins prior to landing and needed to use the restroom. Instead of politely asking me to return, she rudely told me, 'No, bathrooms are locked! Go back to your seat!' The flight was more than an hour delay, which made me almost miss my connecting flight. I understand the reasoning, but the action they took to get a hold of maintenance was time consuming. It took them so long to get a hold of maintenance and for maintenance to get started. Most importantly, my 3 checked baggages are missing! I'm writing this review 3 days after my arrival to the Philippines, and my 3 checked baggages, where my wedding dress is, are all missing!
Safe takeoff and landing Better snacks and coffee. Headphones for the TV monitors.
I didn't like the 2 hour delay and then mechanical issue once we were on board.
Long flight but food was good, with free pillow and blanket. CREW WAS GOOD.
For some reason, the seats on this flight seemed unusually uncomfortable. Speaking with friends who took another JetBlue flight later in the day, they brought up the same issue.
Please, for the love of all things good…clean the plane. There’s less filth on seat and floor after my 2 year old niece throws Mac-n-cheese everywhere.
The service was very good, will use the airline again.
737 Max was leaking water into the cabin through the windows. Overhead bins opened on landing. Bad bad plane.
I was not able to buy food in the flight. They refer to include your Credit card in the APP, and if you are not from USA (i have a credit card form Canada) it is not possible
The plane boarded and deplaned twice before the crew timed out. Flight was 7 hours late departing. Horrible experience!
Over two hours wait to get wheelchair assistance from arrival to the departure gate for LA was unreasonable even though there appreared to be heavy demand.
Everything was very good. Boarding and takeoff were on time and organized. Had a good flight
Wouldn’t let me check in said couldn’t find a ticket had to wait very long Time
Awful…flight was delayed more than 12hrs, missed all connections to Fort Wayne, IN, had to get flight to another city 2 hours from my destination, flight was again delayed by 40 mins because they did not have enough fuel, again missed a connection, finally arrived in Indiana at 11pm…but before my 2 hour drive home, ay, no Five That Our Luggage Never Made On The plane and Still In Chicago
Other than the two hour delay, it was fine. Of course they were very professional and kept us informed throughout the whole delay..
Wheelchair assistance was not complete. The person left me at the departure gate without informing the groundstaff of my requirements. I had to walk to the departure counter to ask for help to reach the plane door. The crew informed me that in future they were not allowed to help passengers like me, senior citizen and Wheelchair passenger with placing their carry on bags in the overhead compartments!
Crew is way too many times on the intercom re explaining the same thing
Cut off carry ons, had to check, got on and there was plenty of bin space. Disappointing.
One of the worst flights I have ever taken Delayed over an hour without communication from the crew; very scary Entertainment not working Crew NASTY cabin cold
May never fly American again Delay in take off WITHOUT EXPLANATION Cabin freezing Crew NASTY entertainment did not work entire flight
The flight was so short that the lack of leg room didn't bother me for long. The plane was smaller so only two seats per row and there were chargers. However, they didn't serve any snacks.
We liked quick boarding and on time departure. Seats were very uncomfortable.
Horrible trip. I won't fly AA again Boarding was a nightmare because they squeezed people into the waiting like sardines. My connection was 30 minutes and the run to the gate was horrible. Then the flight was canceled AFTER boarding. The Flight attendants did not know what to do and gave out the wrong instructions. They finally sent us to a different gate. Again, the waiting was like a sardine tin. The flight was okay and my baggage arrived fine.
Wheelchair was waiting for me,changed to a better seat which was great as it's hard for me to walk
My first time flying American Airlines, my first flight to CLT was wonderful and flight attendants was nice and had great customer service. My second flight from CLT to NY was very delayed due to whatever reason the crew was not greeting other than that I’m rate 8 .
Ther is no fly,over book .and they let out in San pedro sula ,antil Monday 2 of October 2023
it was a nightmare of a trip. multiple delays, dirty bathrooms, long wait in tarmac, ran out of fuel diverting flight. on and all over 4 hour delay!
Delayed several times. Flight was to arrive at midnight and it arrive at 3 am. A 3 hour delay is already bad but one that has you arriving in the wee hour is just disruptive and overall unacceptable. The complete lack of restitution is a joke in keeping with Spirit’s reputation of ranking bottom-low in the pecking order.
Awful experience. Both flights were delayed several times with weather but also crew members being the official cause. The vouchers are unusable and insufficient ($50 voucher to fly the same crappy airline is a joke for putting me on a red-eye that landed at 3:00 am). The aircrafts were old and uncomfortable (have a real pocket on the seat, for crying out loud!).
Its so random that they only allow 40 pounds on checked bags when all airlines take 55. They then charge you for each 10 extra pounds, so my checked suitcase was $130 and the flight $30 ... its like whattt, im for sure not traveling with Spirit again
Cancelled my flight last minute and had to end up driving to Texas from Atlanta last minute. I’m going to miss another day of work, drive back to Atlanta , in my own car and spirit doesn’t want to refund the money. First time I tried flying anyone else but delta and I get ripped off . And I had. To pay for seats for a flight that didn’t happen. Usually you could say you get what you pay for but in this case, didn’t get anything and paid for everything never flying spirit again, or even attempting it or thinking about it.
Actual CLT experience was rough. I've never seen the airport as bad in regards to security lines and wait. (For not being a holiday) A lot of folks missed their flight this morning. Spirit is fine. But wasnt offered a beverage somehow. No worries but some how I missed it.
the landing was terrible. the plane touched down and had take off. the plane flew around and landed a second time.i understand the weather might of been the problem. It was a scary experience and no explanation from the captain.
Flight was canceled and rebooked for the next day. Had to cancel the entire vacation.
It wasn’t as horrible as I would have expected, however, to not provide water and change so much for bags is a ripoff to say the least.
Flight from Tampa to Houston was canceled. SPIRIT rebooked me and they double booked my seat. Conclusion I COULD NOT TRAVEL TO HOUSTON. I MISSED MY GRANDDAUGHTER BIRTHDAY. I would not recommend this company. I will file a complaint. I will never consider SPIRIT as an airline . It’s a faker.
I like strict carry on policy. Quick to board, quick to leave. Less time at gate and get there quicker
There was no wifi, there was no usb charger on the planes Frontier lowered the weight limit on suitcases from 50 to 40 pounds Frontier now charges for a seat...really? If i don't pay for a basic seat, do i stand the whole flight? Frontier now charges for the carry on, just like for the checked suitcase The bundle pricing is way over priced.
I am HIGHLY unhappy with the amount of money I spent on the flight. Paid in advance only to find the flight at a discount price a week or so before the flight. I will not fly frontier again and have bad mouthed your business since to anyone I have spoken with about flying (which has been many a people). Crew was mediocre and instead of moving me to a spot where I could gain some leg room they sat their flight attendant there. Won’t be flying frontier in the future.
They changed my flight and did not want to accommodate me or try to help me in any way. They do not care about their customers.
Plane was clean but they do not allow bag drop until 1 hour before flight. Just encouraging late fees and other issues. The worst I have experienced. Total hostage situation, pay or you miss your flight.
Everything was good, 20/30 minutes late waiting on a crew member. It’s hard to keep employees. Or serious employees I know. I remember one flight from Houston of Frontiers was almost 18 hours late. And another 4 hours late very poor. But I would rather be late and safe than the on the news. Thank you.
Well, I didn’t have food! So NA wasn’t an option. I’ll be back!
Bought seats on the flight and they were supposed to be 2 and a jumpseat. Plane clearly changed and it was a regular 3 seat row. Asked for a refund and was denied. If I wanted to sit next to someone else I wouldn't have bought the seats..
I dunno. Depressing, uncomfortable (I’m poor), but on time and efficient.
Everything was good, and most importantly on time. They have been extremely tardy in some of my flights
First time flying with Frontier . From buying tickets ,getting boarding pass and boarding plane was super easy. Definitely would fly again with Frontier .