Daily cleaning, installation of cabin HEPA filters
|November||Best time to beat the crowds with an average 3% drop in price.|
|July||Most popular time to fly with an average 12% increase in price.|
Average price round-trip
|$712||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Turkish Airlines, Uzbekistan Airways and Pakistan International Airlines have all waived their change and cancellation fees on flights from Istanbul to Illinois. Confirm policies on booking site.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 15h 00m
The cheapest ticket to Illinois from Istanbul found in the last 72 hours was $240 one-way, and $486 round-trip. The most popular route is from Istanbul to Chicago O'Hare Intl, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $240.
Uzbekistan Airways flies most frequently to Chicago O'Hare Intl from Istanbul. In general, Pakistan International Airlines, Singapore Airlines and Turkish Airlines fly the most to Illinois.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Illinois.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Illinois is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Illinois with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Illinois up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Very controlled and safe Covid procedures. Outlets and screens at every seat."
Pros: "Felt very clean and so glad they are not selling every seat"
Pros: "great everything!"
Cons: "Not delayed"
Pros: "It was all good glad the last leg of the trip was pleasant."
Pros: "Airplane accelerated from stand-by directly to runway without preparation stop. Awesome!"
Pros: "Nice crew"
Cons: "No leg room for 6’6” person."
Cons: "Small plane, feels cramped"
Cons: "The unfortunate delay prevented me from attending my grandmother’s wake. Fewer delays would be helpful."
Pros: "Crew was friendly"
Cons: "The boarding process was rough and haphazard"
Pros: "The crew did their best to deal with delay."
Cons: "There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home."
Cons: "No sandwiches for sale just snack boxes"
Pros: "The fight was very professionally carried out."
Cons: "The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass."
Pros: "It was ok"
Cons: "Seat the family together"
Pros: "The crew and the comfort plus seat"
Cons: "Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open."
Cons: "Taxied at ORD for 45 minutes waiting for a gate to vacate."
Cons: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."
Pros: "Friendly service, comfortable seat, on time, no issues."
Pros: "The crew was great"
Cons: "The flight was 4 hours delayed"
Pros: "I flew on a basic economy fare (I understand the restrictions) and was seated in Economy Comfort +, so that was appreciated."
Cons: "I could see on the Fly Delta app that I had been placed in seat 10B, but neither the app nor my boarding pass gave me a group to board with, so I assumed that I needed to board with group 3, which necessitated gate-checking my rollerboard bag. Only when I approached the gate to board did I notice on the info screen that I had been "upgraded" to Comfort + and granted boarding with the Sky Priority group. I wish this had been clearer so I could have avoided waiting to board and gate-checking my bag. Minor inconvenience but room for improvement on Delta's part."
Pros: "Friendly staff and comfortable seating"
Pros: "This was not my original transfer flight but everyone was much nicer and helpful than serious and being rude. Love Delta, I did not flight United because I wouldn’t have met my United flight once landing in ATL. The Young African American woman who was at the gate was amazing and so reassuring that I would make my flight to Chicago. Would book Delta, just because of how nice she was to me."
Pros: "i liked that staff and crew were very communicative and pleasant."
Cons: "one crew member didn't show up and caused delayed flight."
Pros: "Flight was on time. Boarded quickly with no fuss."
Pros: "Flt on time, very nice and friendly gate agent and flight attendant"
Cons: "Too tight and seats not comfortable."
Pros: "The Delta people were solicitous, efficient and brilliant the whole way through. We had not a bit of trouble. Our first class seats were comfortable, but with the supplied blanket, pillow and poor air conditioning it was a hot flight. The cabin personnel were wonderful as per usual, and my tasty gin and tonic soothed any discontent. I wish I could fly this way all the time!"
Cons: "The private contractor handling wheelchair assistance was terrible. A Delta employee theorized that they do not pay enough to attract and retain personnel. Our pre-arranged chair was not there, multiple calls by our Delta assistant finally got us a ride to the chair holding area, but after about 45 minutes we gave up and shuffled off to the security area on foot. Thank goodness my hubby is mobile enough for that to have been an option. When we abandoned our wait we were still 4th in line for an attendant to push the chair. If Delta has any responsibility in this it would be in the retention and compensation for the private contractor."
Cons: "The delta studio didn't work with Android 8"
Pros: "We were traveling with a toddler and infant but put in different row because the tickets were purchased separately. Gate staff promptly put us together and even bumped us up to delta comfort. Was a very pleasant trip. Thanks delta!"
Pros: "Ease of flight"
Pros: "Plane arrived early"
Cons: "They board the front of the plane first, meaning the aisles get clogged up slowing down the process. Also, staff kept insisting pre boarding that more people needed to check their bags because there wasn't enough overhead bin space, but there were plenty of bins not full by take off."
Pros: "Accident on way to airport, so I showed up to check bags 45 minutes before flight time. They said they couldn't get the bag to the plane..in 45 minutes? So, they put on the next flight... 6 hours later. Said I could fly without the bag... uh, no thanks. They would not look for alternatives without charging me more. Flight attendants were crabby, otherwise everything was fine. I flew British Airways a few months ago. Night and day. Seriously. Delta does not even approach having good service. There was no comparison to British Air--- Delta is not in the same league."
Pros: "Airline stewards were very friendly and pleasant."
Cons: "We booked with Delta, but were put on Air France. Even though we had our boarding passes in hand we had to wait in long, slow line for baggage tags because they would not print from kiosk. There was minimal Air France staff on duty serving thousands of passengers during busy season (July). While the lines grew larger, the staff was reduced from 4 to 2. Another long, slow line for customs, another long slow line for security=Charles De Gaulle airport was awful. We arrived at the airport 4 hours before our departure time and got to our boarding gate with no time to spare."
Cons: "Very uncomfortable, seats did not recline and seats way too close together."
Pros: "Entertainment options weren't bad. Most of the crew was polite other than one flight attendant who seemed ambivalent and unhappy to be there."
Cons: "Three hour+ flight and just one tiny bag of pretzels? And no lemon or lime wedges on the beverage cart? Plus, I have to pay extra for one checked bag. I will only fly Delta if I have to in the future. Subpar airline."
Pros: "What I liked: Sky Priority privilege came with separate luggage check-in queues and early boarding"
Cons: "What I disliked: Seats were too small No beverages or snacks offered No USB or power outlets available Three different groups board before Delta Comfort (e.g. those needing more time, travelers with children, first/business class) Didn't see the value compared to a less expensive main cabin ticket"
Pros: "I was notified about the delay via text before I left for the airport, which was nice. I would not have checked my email."
Cons: "Delayed for over 2 hours. I have never flown Delta before this flight and it wasn't a great representation. The flight attendants were nice but I was in a seat near the engine and it was making really weird noises. I fly almost every two weeks, so I'm used to engine noises but this was one of the loudest/most rickety sounding flights I have ever been on.. and I have flown Spirit a few times. It just didn't feel safe. Landing scared me a little too as I have landed in O'Hare countless times and have never flown so low to the highway upon entry. It felt like we were only a couple hundred feet above the cars."
Pros: "Great short trip with an attentive crew."
Cons: "Seats were a bit uncofortable and small compared to previous flights."
Cons: "Unnecessary flight cancellation. I had friends taking the same flight at the same time at the same airport from different airlines and they came through for their customers. I received no consolation it assistance with overnight accommodations."
Cons: "The flight attendant looked like she was mad throughout the whole flight"
Pros: "The flight attendants were excellent! Very attentive to passenger needs and wants"
Cons: "The seats are just economy seats with the middle seat left open"
Pros: "We were delayed due to weather and Delta brought a cart of snacks and drinks over to the gate for us."
Pros: "Everything went well"
Cons: "I was late from first flight"
Pros: "First time flying DELTA and to New York City. Really liked flying into Marine Terminal for it's smallness and easiness to collect luggage and catch a taxi."
Pros: "great crew!"
Pros: "It's good to flight public transit long time I'm the food is really bad pouring food"
Pros: "We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good."
Cons: "Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off."
Pros: "Love Lufthansa"
Cons: "The airline cancelled my ticket and did not notify me. I found out only when I arrived to check my bag. Lufthansa cancelled my flight because they said I had “no showed” for my previous flight two weeks before. This was absolutely not true."
Pros: "Very nice new clean airplane (beautiful), excellent crew"
Cons: "Lufthansa may consider reworking the boarding area"
Pros: "Never seen such a large streaming movie library. Never seen live stream at seat from cameras (3) outside the plane."
Cons: "It was not clear this was a no-checked-baggage flight, seeing as I specifically searched with flights with luggage. I chose Lufthansa's flight counting on the fact that international flights always allow one checked bag. I had to pay on that way here. I"ll have to pay on the way home."
Pros: "Not much"
Cons: "Online check in wouldn't let us add luggage. No entertainment. No choice of food. uncomfortable seats."
Cons: "Flight was 45 minutes late arriving, causing me to miss my connection to Lufthansa and forcing reroute of whole trip."
Pros: "TSA made me miss my flight i have to wait until 7 am for a new flight"
Cons: "TSA made me miss my flight i have to wait until 7 am for a new flight"
Cons: "We waited for an hour at the gate for other passengers, to where we missed our connection in Chicago and did not get back to Austin, TX for another 24 hours."
Pros: "Never was able to get on flight airport evacuated because of security breach. Mass confusion and unable to get back through security in time to catch flight still waiting to be rebooked."
Cons: "All flights cancelled. Stuck overnight."
Pros: "Flight was comfortable and quick."
Cons: "United charged me a Bagage fee of 25 dollars and they where not supposed to since it was a international flight. The knowledge of the agent was not very good. Now I will have to write to Lufthansa and hoping they will reemburse me."
Pros: "The plain was verry clean,better comfort(new plain)good food&entertainment"
Cons: "The connection from the other flight was verry short,verry confusing with the gates!!!"
Cons: "While missing a connection happens sometimes, Lufthansa was particularly dreadful in handling the situation. Hundreds, or perhaps thousands, of travelers were not informed about what was happening with their connections, or given any guidance. This all arose from around an inch of snow in Frankfurt. It caused bedlam at the Frankfurt airport, which the Lufthansa staff appeared utterly unprepared to deal with. This is our second very bad experience with Lufthansa."
Pros: "The crew was really great. So pleasant and helpful. And, it was nice this time as it wasn't too crowded!"
Pros: "Crew were friendly"
Pros: "The flight was delayed due to air traffic control issues. It didn't make a difference for me but many people missed their connection. However, the crew were all friendly and the Captain was very outgoing and communicative."
Cons: "Late flights are never good."
Cons: "Incredibly racist crew and pilot, who did not help us after a fellow passenger touched and molested my girlfriend on board the aircraft. The groundstaff were as rude and unhelpful. I am neither gonna book any flights on Lufthansa ever and will avoid Kayak as well."
Pros: "On time and straightforward - unlike the previous night when an Air Traffic Control weather delay prevented a connection at Chicago (no fault of Lufthansa). So I stayed over in Arkansas at home as there was no offer of compensation (hotel or $) for the delay."
Cons: "narrow seat"
Pros: "Nothing in particular"
Cons: "The shabbiness of the plane. The cramped space. The lack of overhead bin space. In fact, the space above my seat was full of suitcases of the crew. I had to find space somewhere else. If I had not been able to board early, I probably would not have found space."
Pros: "The crew was very nice. I had an exit row so plenty of leg room."
Cons: "It was a short flight so it didn't really néed food and didn't have entertainment. They hand out pretzel mix, not something I can have (celiac). Doesn't matter on a short 1 hour flight."
Pros: "The crew were really efficient and polite"
Cons: "there were no entertainment modules, no place to plug in phones or computers and the chairs didn't lean back."
Pros: "The staffing was adequate, the service didn't take inordinate time!"
Pros: "I would like a direct flight from Krakow to Chicago. Lufthansa is a very good airline to Poland. Would definitely fly Lufthansa again."
Cons: "Flight was canceled with no prior notice and I am requesting a refund."
Pros: "LH is a good airline to fly. The 747-8 is very cramped in economy but an Airbus gave a bit more room on the return."
Pros: "Nice, comfortable , spacious seats in premium economy. Nice attendants."
Cons: "temperature in the Premium Economy sections was freezing. Me and the person next to me wore 3 blankets each and were still shivering from the cold. The windows had ice on them (on the outside of course). Several people got up and wore their jackets and sweaters in addition to the blankets. In the Economy section the temperature was just fine (my husband sat there) and we had to alternate seats so that I don't freeze. He paid extra for me to have a more comfortable arrangement, but it ended up being way too cold. That did not happen on the way to Europe..."
Cons: "Didn't happen. Missed it and got re routed thru United."
Cons: "Broken chair would not stay reclined. TV screens need to be updated. The touch feature only works half the time. You have to keep tapping it. Temperature on the plane goes from freezing to hot. Very uncomfortable."
Pros: "Friendly, attentive crew. Delicious food"
Cons: "Price to bump up to next economy level was prohibitive"
Pros: "Service from Chicago to Munich excellent! Air Dolomiti flight crew superb. All cockpit crews competent."
Cons: "Poor attitude and service in US from United flight attendants."
Pros: "Crew was great, movies we good. Plane was nice, drinks were readily available. After our missed connection the employee that got us our hotel was very nice and helpful."
Cons: "Even if everything was on time we would have had a very hard time making our connection to Austin after customs and security in Chicago. The tickets never should have been sold that way."
Cons: "A disaster but was able to arrive 5 hours later to my destination. Better than a day late."
Pros: "The stewardess who served drinks and snacks were kind, fast, and efficient."
Cons: "The woman at the United Airline check in counter before we boarded the plane was rudely yelling at everybody to board the plane. She was very unpleasant, not welcoming, no smile, just plane yelling."
Pros: "It was on time."
Cons: "It was overbooked."
Pros: "Staff was amazing - so incredibly friendly and went the extra mile in every way they could."
Pros: "Trip was very comfortable. I was also upgrades which was very nice. I will check the rates for Lufthansa every time I go to Italy. It is the airline of my choice. Also the plane was new and very clean. Thanks Vince F. Chicago"
Cons: "The plane boarded late and arrived late so we almost missed our connection."
Pros: "On time"
Cons: "Food Not being able to select seats at online check in as flight was operated by united"
Pros: "Good flight, Friendly staff."
Pros: "Good service."
Cons: "No Tetris game"
Pros: "Liked the check-in service - no long lines, friendly attendants."
Cons: "1. I was not aware or told that in-flight entertainment via Ipad required the united app. So I could not use that. I would appreciate better communication. 2. At one time, a crew member stuck his nose in the coffee pot - I think to smell which pot was coffee versus tea. But heck, who wants coffee after that? 3. The final lunch served was a sandwich that required heating of the sandwich. Served cold it was dry. By the way, the wrapper said the sandwich is oven ready! Good gracious. Follow the directions. 4. The attendant who served dinner came across as rushed. Like he was on a schedule or something. Are you guys timing the attendants? I personally felt he was rushed and cared more about dumping the tray in my lap than about looking me in the face and making human contact. 5. I fly to Amsterdam a lot and prefer the direct flights, ie KLM or United. So far KLM is winning me over in terms of service. I do think though that United can make easy improvements and provide better service. Remember, you are transporting people, not packages. Good luck."
Pros: "Crew was very helpful, flight arrived early."
Cons: "There was a poor selection of new age, easy listening and smooth jazz music albums which are the best for relaxing flight. The relaxing radio streaming was unacceptable, german voice covering musing could be perhaps good for somebody understanding this language but not for others."
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Pros: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Cons: "Move the drapes a few more inches back."
Pros: "The crew."
Cons: "The time between flights."
Pros: "Flight and the crew!"
Cons: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Pros: "Great crew."
Cons: "Ran out of business class meal. Substituted a Econ class."
Pros: "Great airline"
Cons: "Flight got cancelled"
Pros: "Crew was great, very responsive and hospitable!"
Cons: "more lunch choices, especially choices without dairy products."
Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Cons: "Staff rude and short"
Pros: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Cons: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Pros: "The crew"
Cons: "Seat comfort"
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Pros: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Cons: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Cons: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Pros: "Face recognition was amazing"
Cons: "Too hot on plane"
Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Pros: "Friendly crew."
Cons: "So many people on a 747!!"
Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."
Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Cons: "Boarding was confusing and disorganized"
Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Pros: "Friendly attendants. Decent food, and frequent snacks and beverages."
Cons: "No charging ports for electronic devices."
Pros: "Boarding was quick, Flight on time....just a regular service and plane"
Cons: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Pros: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Cons: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."
Pros: "Comfort economy well worth the extra."
Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"
Cons: "OLD OLD plane with hard seats and tiny screens"
Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"
Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Pros: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Cons: "Nothing! It was all great!"
Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Pros: "Same as above"
Pros: "Flight attendants were friendly, but they only had limited resources to work with."
Cons: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Pros: "Food and drink service"
Cons: "Boarding pass facility"
Cons: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
Cons: "Have the plane on time"
Cons: "They lost my checked bag"
Cons: "Entertainment system doesn't work at about 20% of the seats. Food is barely edible."
Pros: "The fact that the Dreamliner plane is kind of new, maybe just a few years old. How it is tinting the window The support which you have under the feet The fact that is offering more entertainment on the flight"
Cons: "It will be nice to have inside of the seats a button which can start a massager"
Pros: "Flight crew was good and on-time."
Cons: "Check-in at Budapest was horrible! Two girls working there were unprofessional, unhelpful, stood there talking and joking while my family waited. I had to sit separate from my wife and small children with special needs!!!! Fire these people!!!"
Pros: "Good flight attendants"
Cons: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"
Pros: "The flight was fantastic! LOT is ROCK! Thanks much!"
Cons: "Our return flight was with LOT Airlines, that is why we had to fly with them one more time! Never again! We boarded on time but then we waited for 30 minutes over the departure time, at the gate, inside the plane with no explanation. When finally the captain says 'boarding completed' aaand we wait another 30 minutes without explanation. Finally after one hour from our initial departure time we departed. In total 2 hours waiting in the plane, no water because it took the crew another hour to prepare to serve drinks! Flight was supposed to leave at 16:50, we got water around 19:00. Shame! Food is horrible, service is bad! We landed 2 hours later then we were supposed to. It seems that being late and not give explanations it's something that it's characteristic for polish airlines!"
Cons: "Delayed one hour. This should not happen especially for an international flight"
Cons: "Flight late Seats uncomfortable"
Pros: "Flowers in the bathrooms."
Cons: "Unhelpful crew, bad food, no complimentary wine."
Pros: "Food and service were ok."
Cons: "I flew in Premium, but I had to call the airline to have the seat assigned. I could not choose the seat online although the website said I could choose a seat ahead of time. The only way to see the arrangement of seats was through seatguru.com. The best seats for the Premium Class are 4A, 4B and 4F and 4G, which are the first row in Premium. The rest of them have legs or boxes under the seat in front of you, so there is really now way you can stretch your legs fully under the seat in front of you during the flight. I was able to secure 4G for my return flight from Warsaw, but going to Warsaw from O'Hare I was put into 6B, no proper room for the right leg. They did not let us use the Business Class bathroom, which was much closer. We had to go all the way to the bathroom behind the row 19. Very inconvenient. They allow dogs in the Premium cabin, so if you are allergic to dogs brace yourself. I fly LOT only when I have no other option."
Pros: "Two big aisles to stretch your legs and many toilets. It is very nice to have some movies to watch."
Cons: "The airport at Warsaw could have a few upgrades."
Cons: "Sardine style packed economy class seats"
Pros: "New airplains"
Cons: "Strict rules about hand baggage"
Cons: "I needed to make an international call to Poland to order a special meal.There was no option to do it online. The special meal was served in a timely manner, however, the food seemed not natural."
Pros: "Smooth flight"
Cons: "We were late into Chicago causing me to miss connections. I was forced to rent a car for a one way drive back to Grand Rapids."
Pros: "The crew members were very nice!"
Cons: "the economy class seats are torture for anyone of normal size. 10 hours with three 6-foot tall people crammed into a row was excruciating."
Pros: "Just a wonderful experience.The most comfortable plan,The most concerned and efficient crew,wonderful service.I will recommend Lot to everybody."
Pros: "New planes(Boing 787), attentive flight personnel, convenient schedule."
Pros: "The economy premier seating is outstanding. Plenty of room, friendly service, actually pretty good food. Don't know how it was for the regular economy seating - it looked pretty tight."
Cons: "There are not very many bathrooms for the size of plane. It seemed there was always a line."
Cons: "had to delay the plane to board us due to the first plane being late, spent hours in the airport. After almost 40 min looking for my luggage, I found out was still in Poland"
Cons: "no Wi-Fi..."
Pros: "Food was hot and tasty for dinner. Breakfast was not too bad either - but Polish food is always good. Crew were fine enough."
Cons: "The boarding process was a shambles. Many passengers stood in the ailses or were turned around talking to folks they knew - this clearly irked others - it was a bit too social and the staff did nothing."
Pros: "The food was good, the flight crew was curteous altho not English speakers."
Cons: "The flight was one hour delayed and during boarding most of the time only one person checked us all in for a full dreamliner. There were at least four other LOT employees standing around who could have pitched in. I had a window seat with a large man next to me who overflowed into my space making it uncomfortable to just sit. I couldn't even cut my meat without bumping him. Because LOT upgraded random people before the flight, I would suggest they wait until they board and see who doesn't fit in the tight space and move those people."
Cons: "The worst crew I've ever seen"
Pros: "Good question! Not much. The Crew were very nice and professional."
Cons: "The airplane is uncomfortable, too tight. During such a long flight and an uncomfortable plane, free alcohol should be served to make the experience more bearable."
Pros: "If we was boarding to fly, They change our sits to first class ,We was happily surprise . We have very good fly."
Pros: "Thought the food was airplane-great and the cabin was super clean. The windows had a nice blue-polarized dimming feature."
Cons: "Entertainment was mediocre. Onboard announcements seemed overly frequent and used maybe twice as many words as needed — multiply that by each announcement repeated in two to three languages, and it made for a tedious process compared with other international flights/airlines. Fewer free snacks on offer compared with other international flights/airlines as well."
Pros: "That it landed safely."
Cons: "Too many kids and parents that think other passengers must put up with their kids. The "new system" spilt up my wife and I and we sat in different rows. Nobody seemed to be able to fix it and told us we could have booked our seat 24 hrs in advance online but the 24hr advanced option had 0 available seats. Why is it acceptable for any company to think that, when booking two or more people under one reference/ booking number, its ok to split up the people on that booking...? Would a car rental place give me two cars because they wouldn't want my wife and I to be in the same car??? When I explained my frustration, They all agreed with me, that they would be just as frustrated but nobody could do anything about it. A lady next to me (again, not my wife as she was in a different row) ordered a special meal that was not filled for her. She ate two rolls and the flight crew was not prepared for a mistake someone made with the prearranged food order. It is not a waste of money to have an extra few meals on the plane to accommodate "emergency" issues like someone forgetting to read their "to do" list with special needs. LOT Polish Airlines had become a disappointment for many passengers. Not my first flight with them and seems that they get worse every time I'm in one of their airplanes. Probably will look for other airline options when traveling to Poland in the future."
Pros: "Crew helpful and nice. Plane clean."
Cons: "Flight late. No information given as to when it would leave, etc. Food poor. TV flight monitors didn't work Took one hour to get luggage at O' Hare English language speakers couldn't be understood"
Pros: "New plane"
Pros: "New plane"
Cons: "Was asked to do random security screening at gate which delayed my boarding behind other passengers who I should have boarded before. This was the second time I was screened in Warsaw in the last two months. I believe this is due to racial profiling."
Pros: "Bardzo lubie ten samolot prowadzony przez polskich pilotow tak sie fajnie leci normalnie super aby bylo tak dalej zawsze bede latal z wami Marek pozdrawiam zArizony"
Pros: "The crew was polite and friendly. They refilled my water bottle."
Cons: "The temperature was way too hot at times (economy class), and I don't get hot easily. One bathroom ran out of toilet paper. The entertainment system stopped working about 45 minutes prior to landing, and no effort was made to restore it, nor communication about what had happened and that it wouldn't be restored. No information was given about the meal choices via speakers, so I did not have time to consider the best option. No information was given about whether there would be a second meal or just a snack (e.g. 6 pretzels), so I had just eaten a carry-on snack when they brought the second meal. The pilot information speaker volume was set to be at maximum. Since even the lowest headset volume was too loud for my ears, it hurt and gave me a fright when my movie got interrupted so loudly."
Pros: "I liked their 787 Dreamliner and their excellent service. The pilot did an excellent landing."
Cons: "No complaints"
Pros: "-Quick and efficient boarding -Relatively comfortable seating -The crew was nice -Great lighting -Relatively quiet plane"
Cons: "-The entertainment device was too loud, even at the lowest volume setting; and I couldn't adjust the volume for the crew/pilot announcements, so when I was watching something and it switched to an announcement it would play at the loudest setting and hurt my ears. -The movie selection was terrible and it would be nice if there were more tv show selections. -The food wasn't very good (but what can you expect with airplane food...)"
Pros: "New airplane, good service and in-flight entertainment"
Cons: "No flexibility on upgrade price, even when no one is buying..."
Pros: "Service and entertainment"
Cons: "The flight was late and I missed my next one because of it"
Pros: "Lufthansa was nice (great service and friendly people) (the airline we actually took home)"
Cons: "I did not like that I couldn't get on the plane because we were still in Prague when it left"
Cons: "Huge line to get through security at Terminal 5 at O'Hare. One complain about the Boeing Dreamliner (not really Lot's fault): the new light sensitive windows can't be shut and can't fully block the light. When flying with the sun directly pointing on the windows some light still goes through and it's harder to fall asleep, plus it gets fairly hot"
Cons: "I put two and two together when I had a stomach ache after the flight returning home. I had a stomach ache 30 minutes after eating LOT's dinner, and it jogged my memory that on the flight going, two months prior, the SAME thing happened."
Pros: "over all good ."
Pros: "This was a flight that my grandma took and she was very happy with LOT. We ordered a wheelchair for her, and she couldn't stop talking how awesome that service was. She said great things about the food."
Cons: "She said the seat pitch was a bit low, but typical of other carriers."
Pros: "I thought the plane was comfortable. The LOT crew worked hard the entire trip. They really were wonderful and helpful."
Pros: "Everything l"
Pros: "Great price."
Cons: "Cramped seats."
Cons: "Connections to US destinations now require your checked in baggage to be processed before you can proceed to your connecting flights. The real problem is that this is no sign or communications describing this. Everyone is simply stopped in the corridor and told that they cannot proceed farther until their name comes up green on a monitor. Unfortunately the monitor switches displays so frequently that it is almost impossible to read. In addition to that it seems names do not always appear on the monitor unless you get your boarding pass scanned a the desk (this is not communicated to you unless you ask why your name is not on the monitor at all). People late for connecting flights (because of inbound flight delays) are required to wait without explanation sometimes needlessly if they don't have a checked bag. A nightmare if you're trying to make your connection. In addition once you've cleared that hurdle you need to go through security again (something we were unprepared for since we were already in the secure area. You then proceed to customs and then your connecting flight (if you haven't already missed it by then). Allow lots of time to get to your connecting flight, and ask to get you boarding pass scanned at that mysterious "checked bag" stop in the corridor."
Pros: "general state and size and comfort of the plane. Overall AC experience always good. The flight back to montreal, the service was exceptional!"
Cons: "only a dairy plate available, next time I need to specify no dairy entertainment -- too many ads and no previews for the movies so I have to start playing then stop and go through the entire same series of ads for the next one. the system just seems clunky and antiquated in today's tech age."
Cons: "Late flight No communication Had done pre register to sit with father. They changed his seat upon boarding."
Pros: "Everything was perfect"
Pros: "We landed on time."
Cons: "Flight attendant asked if I needed headphones and I said yes,her reply : I need a credit card"
Cons: "No wifi"
Pros: "The crew was very friendly and attentive."
Pros: "Sometimes, Air Canada was a help in rebooking."
Cons: "Sometimes, Air Canada WASN'T any help in rescheduling! Can't get ANY help on-line, and finally made a two hour long distance call from Istanbul to the Canadian "Help Desk," with most of that time on "hold." (Similar to my time on "hold" when making other calls there!) London Heathrow Air Canada service desk was a GREAT HELP, however - once we got there."
Cons: "Couldn't get ahold of anyone at the airline to reschedule"
Pros: "I sat with my husband by the window."
Cons: "First the plane had a delay for an hour, then additional two more hours of delay because we had to wait for another plane with passengers had to connect to the flight. Once we were boarded, we waited another hour for more passengers with luggage issues. After the plane took off, I was happy that the crews continued to offer us water, then I found out that there was no meal plan for the flight. I was hungry after all the unexpected wait plus the 4.5 hours flight to Chicago. I feel that the airline could offer passengers a meal after all the unexpected delays."
Pros: "Flight, crew, and entertainment was fine."
Cons: "Food was mediocre. The worst part was the disorganized mess at the US border checks in the Toronto airport. There were hours of wait and surely many international passengers came very close to missing their connections. The officers promised us that they will hold our connecting flights since they know we're already in the lines. However, be prepared for the stress of waiting in lines where there are not even restrooms."
Pros: "You want comfort? this is the way to go."
Cons: "Entertainment on short flight was limited."
Cons: "Food was very poor compared to other international flights I've been on. The staff was not very friendly I'm sorry to say!"
Pros: "I . was impressed with the food and service.over all the whole trip was very good"
Cons: "there was nothing I did not like"
Pros: "Plane, (bathrooms) very clean, and crew was exceptional. Ample food and drinks were supplied. I also had more room this trip in Economy class, as one seat next to me was empty."
Cons: "For Economy accommodations, this flight was good, no complaints."
Cons: "Moving through security and customs in the Toronto airport was incredibly slow, with 4 or 5 checkpoints, all with lines. Staff were polite but there were not enough of them. We almost missed our connecting flight, and our bags apparently did miss it, because they have not yet arrived in Chicago (see previous comments). Air Canada should have seen the problem in terms of timing with the connecting flight and expedited better. Will try to avoid Air Canada in the future, especially if there are connections in Toronto."
Pros: "The pilots always announced when to expect turbulence and apologized ahead of time; turbulence really wasn't that bad either. In-flight entertainment never cut out, though the options were limited."
Cons: "The intercom that the flight attendant used to speak to the passengers was very quiet, so it was hard to hear what he was saying every time. However, the pilots' intercom was very clear."
Pros: "All went smoothly"
Pros: "Food service was well timed, every time we got hungry, a new meal or snack arrived. Movie options were good."
Cons: "Food quality was mediocre. Boarding in Istanbul was a circus with our passports being checked 5 times and a supposedly "random" search of carry-on baggage, but almost all passengers were subjected to it. User interface of entertainment screens was slow and not helpful ( I have to click on each movie to even see the title? Terribly time consuming. ). Flight was in the middle of the day, but windows were darkened to make it look like night time almost the whole way. Why can't we control our own Windows?"
Pros: "Newer plane, tv monitors in coach class, on time departure"
Cons: "food horrible, crew handing out the wrong food, tv onboard was working correctly"
Cons: "if you get in a que, then the computer goes down , your dead, AC line will be 1.5 hours to get to rebook. then you have 2 day to stay before you can get out. if you decide to go on delta because staying 2 day in hotel is more expensive than buying a new ticket ac will not refund you. Air Canada is the least flexible airline in the world relative to refund."
Cons: "Staff don't understand the rules clearly"
Pros: "Tv in all seats, individual air controls, the crew was nice and I offered up my bag to go on the checked bags when asked and it was the first one out on the bagged claim"
Cons: "I'm 5'8 and my legs hardly fit when sitting straight in the seat"
Pros: "Good selection of viewing content. Wide variety. Like the NFB channel."
Cons: "The food was the worst plane food I have eaten in 25 years of traveling. It wasn't even edible!! Overcooked, dry, tasteless, awful food! Shocking at how bad it was. Bathrooms were very dirty right from beginning of flight."
Pros: "The female flight attendant was very good at her job."
Cons: "The plane was late out of Toronto making for a mad rush at O'hare to make connection."
Pros: "was forced to spend the night in Toronto because Air Canada didn't seem to know that there would be a huge crowd at the airport that evening. I was told as I exited my flight that I would not make the connecting flight and I had to spend the night in Toronto. I will never fly Air Canada again"
Pros: "The crew members in both the flights were amazing. they seemed like they enjoyed their job. Its not very common at Air Canada."
Cons: "The flight from Chicago to Toronto was delayed by half hour. But the boarding gate agents did not even mention the delay."
Cons: "after wetting half hour in the line they said i didn't pay for my ticket and tell me to parches a new ticket"
Cons: "My flight was late causing me missing my connection flight. Customer service was not pleaset when I asked to rout me to another flight. They wanted me to stay in the airport and I had to ask so I can stay in the hotel for next day flight. Very poor cuostmer service."
Pros: "It was comfy. Individual screen."
Cons: "We took off 25 minutes late and no food was served, not even a snack. I had to pay 25$ to check in my suitcase."
Cons: "Team in Chicago at Baggage Services was not helpful."
Cons: "Flight was late"
Pros: "Run by united but more efficient than a recent Air Canada flight."
Cons: "3 hour flight and had to pay extra for entertainment. Only two biscuits given for food. Cramped seats for anyone 6ft tall."
Pros: "Seats, service of the crew. Taking off and landing were very smooth. Reasonable clean and functional bathrooms."
Cons: "I did not like the cold buns being served at meals. Turkish Airlines and Swiss Air serve warm buns"
Pros: "movie selections"
Pros: "Boarding fast and easy"
Cons: "Old plane, entertainment units not working, seats not comfortable, washrooms dirty, food poor quality"
Cons: "I could not check in online for both legs of the flight. Stuck in the middle seat even though I was ready to check in 24 hrs prior."
Pros: "Overall it was good. The crew was very friendly. The plane was small and it was a short flight, so everything else was average as expected for a short flight."
Pros: "The crew was good and the in-flight entertainment options were decent."
Cons: "Plane took forever to take off because we were waiting for people late from layovers. Got one drink, no snacks, nothing else. Plane arrived over an hour late."
Cons: "It was a United flight and everywhere it said it was Air Canada instead of United. Hopping terminals and running through them last minute is not fun. To top it off the flight got delayed a ton of times and messed up our schedules completely."
Cons: "delayed 2-3 hours in Vancouver so missed connection, had to rent a vehicle to get home. Everytime, United into O'Hare… never again!"
Pros: "Cancellation came with a new flight and coucher for sleeping overnight at a O'Hare Hotel which was very well organized and went smoothly. Staff at ORD were waiting for us and very helpful."
Cons: "Was unable to check in my Air Canada flight the day before to find out the next day, at the airport that the flight was cancelled. The Air Canada flight was operated by United and no such information was provided in my reservation on Kayak or at the Air Canada counter in SAN airport, so I had to guess that another Star Alliance member would be taking over."
Cons: "Gate was changed after check-in, but lack of announcements nearly caused my 84 year old mother to miss her flight, which was changed from gate 80 to 62."
Pros: "Great first experience flying."
Pros: "Still able to make it there on the day I needed to be there"
Cons: "Had to be rerouted"
Pros: "The staff was very polite and kind"
Cons: "The ten hour delay"
Pros: "All crew on borad were so polite and professional. Great service and it was a very pleasant flight though our flight got cancelled and we all had to flew back to Toronto instead of landing to Chicago."
Pros: "Excellent in-flight services."
Cons: "I have no complain"
Airlines flying from Istanbul to Illinois have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights