Delta was fine though my flight was delayed 4 hours into LGA and my return into ORD involved a taxi of 1+ hour to the gate
wifi too slow or would not connect and entertainment kept on freezing
Cancelled my flight. Left me in airport for 12 hours. Rude gate attendants. Worst delta experience I’ve had. I hope they have a focus group and return to thinking about customer service.
We departed early and made up time in the air allowing us to arrive 30 minutes early. Capt was incredibly genuine and thanked every passenger for flying with Delta. Completely humble and professional!
The boarding process needs to be refined. Sometimes the gate crew calls out the zones and then flip to showing the.zones boarding on the gate monitor display. So, unless you are huddled around the gate lanes watching the monitor, you could miss your boarding zone. Suggest the zones be announced each time a new zone is allowed to board.
This route with Delta always has delays or is cancelled. Aircrafts seem smaller and older. I fly Delta quite a bit - haven’t had issues with the international flights. But this route has always been the troublesome one
On 2 different flights the wifi was horrible and there was no drink or snack service.
There was no FREE wi-fi nor entertainment screens at all.
Great, on time departure, friendly and accommodating crew, great leg room, Smith flight
As we lined up to board they gave our plane to a flight going to Newark. So then we got delayed until they could find another plane. Flight crew was ok. I’m assuming since it’s a shorter flight they only offered water and coffee.
It was okay. Mothers with rowdy children should be invited to sit in front of them.
I had a good comfortable seat. There was nearly an hour delay. There was an accident with the champagne, but I was well compensated. These things happen sometimes.
Food is delicious I’ve tried Thai green chicken curry and it was perfect!
I wasn’t allowed to board with my children. I was charged outrageous costs for basic carry on size luggage. The entertainment screens were outdated and not user friendly.
Well,I miss a flight to Stl with United,they send me to Stl with a different airline, but same day,which was great
Flight was very late, meaning a missed connection in Frankfurt, and staff completely unhelpful or just absent. Handicap accommodations, reserved in advance, somehow never made it through the system for the second trip in a row!
NEVER TOOK THIS FLIGHT. LUFTHANSA CANCELED THIS FLIGHT WITHOUT ANY NOTICE. We were rerouted through Chicago on United airlines with a layover of five hours and then on American Airlines to St. Louis. The United club lounge in Chicago is good but there is no shower unlike Bangalore 080 lounge
During the boarding process women with small children were not invited to board first and were clumped into general crowd boarding, also during the 3 hr flight there was no food or water offered and I was traveling with a small child who needed water. I would appreciated that next time Luftansa informs that on 3 hr flight there would be no food or water offered so that I can prepare for the flight. In addition, traveling to the plane with the bus and then climbing up the stairs into the aircraft with small child and overhead luggage was probably the worst experience that I had in years traveling. Overall, will try to avoid traveling with Luftansa by all means. Thank you
Someones phone kept ringing and the flight assistant did nothing about it. Not even an announcement.
I had such a wonderful flight with Lufthansa. The crew was great and I was able to catch some much needed sleep. I look forward to using Lufthansa in the future!
