|March||Best time to beat the crowds with an average 2% drop in price.|
|June||Most popular time to fly with an average 5% increase in price.|
Average price of a round-trip
|$941||(avg. price over the last 2 weeks)|
Good deal for a round-trip
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Missouri to Istanbul Ataturk Airport.
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Scores according to KAYAK customer reviews
Pros: "Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown."
Cons: "The website doesn't work very well. It's also difficult to navigate."
Pros: "The seat is very comfotable. But on the fright from Japan to Bangkok very upset me and my husband. We sat seperated, but on the plane we saw 2 seats available, I asked woman crew that can we move to that seats. She went to talk with the guy who sat on the aisle seat. I heard he said he reserved"
Cons: "The seat beside him for his friend. And the crew said to me she so sorry I couldn't move to sit with my husband. But later no body beside him and he lay down 3 seats all the way. And the crew do nothing for us. We very dissapointed."
Pros: "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."
Cons: "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."
Pros: "No issues, waiting area clean and comfortable. Crew efficientand pleasant."
Cons: "Not a thing."
Pros: "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"
Pros: "The crew"
Cons: "The seats were substantially more cramped than the other flight."
Pros: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Pros: "Staff Many empty seats"
Pros: "Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well."
Cons: "I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy."
Pros: "Service by the crew and how boarding is organized by different queing lines for quick and more efficient boarding process."
Cons: "The personal entertaiment touch screen worked intermitently. When the touch screen did not work, i had to use the remote control to do what i want it to do. Boarding process experience can be improve with better sign for the queing lines and have boarding crew station at end of every quing lines to make sure all passengers are queing in the correct line."
Pros: "Excellent service & friendly"
Cons: "Food was cold"
Pros: "Great food"
Cons: "Leg room"
Pros: "ANA's entertainment service is quite nice! I don't get bored on the plane. They always keep the washroom clean and I always appreciate it."
Pros: "Good service, food"
Cons: "Too many announcements the whole flight Wake you up 2 hours before landing by turning on lights, activity (too much time, need more sleep)"
Pros: "Service, Cleanliness and Overall Quality"
Cons: "We got lie flat cubicle seats on the way out but just tilt seats on the return, both on new 787's. After a 11 hour flight in lie flat cubicles and connecting to a standard recline BC seat is a bit painful."
Cons: "First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue"
Cons: "Coming from Kulalampur to Japan I missed flight from Japan to Chicago Ground crew refused to rebook me to next flight and then argument only booked up to Chicago and I had to call USA and my daughter to help There should be ground crew at gate for people who has short time to catch to facilitate There was no body and I was couple mts late In international flights they should rebook and give hotel I was traveling business class Poor in help Comfort and flight was ok Food not much choices"
Pros: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
Cons: "More frequent offer of drinks to passengers"
Pros: "Nice once I got on the plane"
Cons: "Having to wait an extra 7 hrs because of a delay on top of the 3hrs I came early to the airport. Didn't even get an email notifying me that the flight was delayed. Wasted my vacation time by a whole day"
Pros: "Flight attendants were wonderful, food and snacks were great and seats were comfortable and seemed to have a bit more space."
Pros: "Sturdy seat cushion for long flight, good food selection, and plenty of current movies to keep one occupied for hours. Over 8 hours of lights out for sleeping."
Pros: "Timely departure/arrival, great flight crew, good food, excellent ride, clean cabin."
Pros: "They came around often to see if we needed water or anything. Food was good."
Cons: "Tray is too small and not able to use the entertainment system because it is too short for a tall person. I would be staring down the entire time."
Pros: "Very helpful and accommodating flight attendants ... all with a smile!"
Pros: "Crews' performance was good."
Cons: "Full capacity ! Because of CODE SHARING ? = One Airplane for 2-Airline's Customers."
Pros: "attendents were very friendly and very accommodating."
Pros: "Crew very helpful and reassuring though plane late on arrival in tokyo."
Cons: "Due to snow in Seattle area plan departed 2 hours late which made a short connection time, but all went well."
Pros: "Great service"
Cons: "Interior show signs of aging"
Cons: "Food needs improvement"
Pros: "Very comfortable plane and excellent service."
Pros: "Good good, good service, and good equipment."
Pros: "Food was excellent. Very polite and helpful staff. Clean restrooms."
Cons: "Seats barely recline. Impossible to sleep without hurting neck. Good but low number of Indian/Hindi films."
Pros: "Good service Soft landing Clean"
Cons: "Not really"
Pros: "The food on board was great! Crew members were friendly!"
Pros: "Great service. Crew are kind and friendly!"
Pros: "Great customer service and very kind staff!"
Cons: "Delayed flight an hour and a half"
Pros: "The work ethic and sweetness of the stewardess , aways happy and work together well. Very detail in saftey and checked everything. Very good in caring for all in flight"
Cons: "Great food. Really good , gave menu to choose from. , other airlines will say chicken or beef and you pic ..... Great price on my ticket. Most my flights are 1200. Got my ticket for 862. I very happy"
Pros: "Good staff, good service, good entertainment"
Cons: "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."
Pros: "Attendants are helpful and polite. There is actually leg room in economy section. And they were on time on all 4 legs we flew with them."
Pros: "Very attentive, professional crew."
Pros: "service and comfort in Premium economy"
Cons: "ANA's food quality went down so much. Its basically as bad as united meals. Very sad."
Pros: "Good air crew. Good manners and attention to detail. Excellent members at check-in."
Pros: "All good"
Pros: "I got to my destination on time with my luggage"
Cons: "Decent flight but not the seat that I wanted. Window seat without a window. Emergency exit seat which is supposed to have leg room but didn't because of emergency door. Taking some over the counter pain medication helped this and made the flight bearable. Fewer storage options."
Cons: "i asked a crew for a drink.. and they refused."
Pros: "Very efficient, very fast boarding. Crew was polite."
Cons: "the boarding delayed and that is why we missed our connection. at firs they didn't even gave us tickets to the next flight, but to another one at midnight! we had to explain that because is was not our fault we want to reach berlin as fast as possible, and we believe we deserve compensation. we got no compensation and we have missed our plans for the firs night at our vacation."
Pros: "Everything else was good Crew was nice and helpful."
Cons: "A crew member at check in gave me stupid trouble about my computer being inside my carry on. That never happened to me before and it was really awful. No other airlines cares how I store my computer during the flight. He required it being outside the carry on, and I still don't understand why. After a while his colleague let me go with no problem. The seating at the seat had some built in ventilation system or something that took space from space for feet and that was uncomfortable especially in the long flight. That machine could be placed way better. For example on the bottom of the seat 28."
Pros: "Everything was amazing. The crew was great! The customer service was even better!"
Cons: "I was tired and fell asleep instead of watching more movies :)"
Pros: "The food and the condition of the plane were outstanding. The people and the service were the best."
Cons: "No orderly boarding process."
Pros: "Food Quality"
Cons: "Horrible service...serving foods then waiting literally 2 hours to pick up trays.. Flight delayed, no info given to passengers."
Pros: "Great movie selection. Some of the staff ( only some ) are really nice."
Cons: "Turkish airlines must have tried hard to squeeze in a few extra seats. Legroom used to be little but manageable. Now it is just painful. Also the food or service is not what it used to be."
Pros: "Excellent service at the food"
Cons: "They didn't serve or sell any alcohol on this flight :("
Pros: "Flight attendants, smooth process in and out, easy flight"
Cons: "Food and drink choices are terrible"
Pros: "Good flight schedule and the price was reasonable. Checking in process went smoothly. The socks, slippers, etc were a nice touch and useful for the rest of the trip."
Cons: "Not enough leg room, seat did not recline enough to sleep. Attendants are pleasant and helpful, but not much common sense; in helping the passenger on opposite side of aisle, 3 separate times startled by attendant's butt pushing my face."
Pros: "Flight attendants so helpful, warm, and welcoming. Food surprisingly good. Toys for the kids, bassinet - everything so much better than expected. Would DEFINITELY recommend."
Pros: "The journey was very smooth and I did enjoy the ride."
Cons: "I like everything about the ride. Boarding, food etc. But I wish the stay at the airport could be shorter before my second leg- that is to Nigeria. Having come from Houston and arrived on Sunday, I had to wait for about 18 hours to board the next flight. I did not get a hotel and was not told about it. However, much later when I appeared at the information desk after another passenger had spoken to me, I was referred to a stand which offered me a ticket for a meal that night. Please see what you can do about the waiting time. Thanks again for the lovely ride to Istanbul."
Pros: "Adjustable headrest, choice of foods, inclusion of a phone charger"
Cons: "Not even enough space for me to enjoy the food. I literally couldn't reach the food on my tray table because my arms were too long and the food was too close, and to get it I had to disturb my neighbors."
Pros: "The flight was comfortable"
Cons: "Food is not well done at all and the srvice is unacceptable"
Pros: "Everything good"
Pros: "The food was perfect!"
Cons: "Neither of my flights had working TV screens on my seat."
Cons: "F u forget or lost something in the plane just forget about it the crew gonna stole it,, they usually have a bad organization in the baggage claim so the probability to get ur stuff less than 50% Istanbul airport was terrible most of the employees don't speak English also u need at least 1 hrs in the line just for inquiries in the Turkish information office I don't recommend it at all"
Cons: "worst service ever on arrival at Istanbul airport. we were lead through stairways from flight rather than terminal. It was same with departing for Mumbai. we carried our handbags and left to go through stairways. I won't recommend anyone for this flight."
Pros: "The crew was very helpful with me as I come in a wheelchair."
Cons: "The quantity of few was too small. I would like more food"
Pros: "Flight attentance was very kind and helpful. Service was good. Flight entertainment had many movies. Food was above average for airplane food. It was a good flight overall."
Cons: "Food used to be better when they first started flights from LAX."
Pros: "Served us a meal and snack, which is much appreciated. Both were quite good for airplane food. Smooth flight. Excellent entertainment. There were actually QUALITY movies to watch, which made the time go by fast."
Cons: "It seemed difficult to get the attention of a stewardess for another drink. I guess I could have hit the button calling for someone, but I always feel like too much of a diva by doing that."
Pros: "The food was the best airline food I've had!"
Pros: "I like the on-board service. The staff was professional and the flight was a pleasant on"
Cons: "Children crying when I was trying to sleep."
Pros: "Amazing everything! No complaints."
Cons: "That I haven't flied Turkish airline before but now I know!"
Cons: "They did spell my name wrong and get checked up on the LAX airport then seat wasn't comfortable no room for foot food was bad seat was bad customer service is the worst you can ever deal with . flight attendant don't speak English have a bad attitude they get zero customer service skills I will never use this airlines again or even travel to Turkey"
Pros: "Lots of cabin staff and they are pleasant. New plane with very good entertainment system and choices. Good food."
Cons: "Very full flight and an armrest hog sitting next to me. Not the airline's fault but that detracted from comfort and ability to sleep."
Pros: "great experience! I will highly recommend Turkish Airlines! Loved the slippers! Great food!"
Pros: "Nice crew, good food"
Cons: "Old seat broken table for eating !!!! Flight announcements very loud during night"
Cons: "RUDE AND UNCOOPERATIVE STAFF!!! Had the worst flight of my life, and I travel at least twice a year, but have never had such bad an experience! Terrible planes, physically filthy seats, disgusting food. Your staff forgets to serve everyone the same same exact thing. They're rude and totally not willing to help, limited leg space. IT WAS A NIGHTMARE flying Turkish! Worst airlines on the planet!!!"
Pros: "On time. Got to my destination as required. Not Are Lingus but pleasant experience."
Pros: "They were able to serve a quick meal with beverage in a short time"
Pros: "I enjoyed the service"
Cons: "Nothing, I enjoyed it all"
Pros: "One female airline attendant had the best smelling perfume on. I had to ask her what it was to purchase it for my girlfriend."
Cons: "The entertainment system headphone connections was broken"
Pros: "I found the crew to be exceptionally nice and the food better than expected. I loved the little bags of goodies tooth brush, paste and slippers. Very first class for coach!"
Cons: "Sometime from check in to my arrival in New Delhi I had 2 items stolen from my bags. It could have happened anywhere after check in but it is very upsetting."
Pros: "fabulous in-flight entertainment system. best UI/UX and movie selection I have seen in a while. Thanks!"
Cons: "I did not need to check any bags and had already checked-in online, but was forced to wait in line instead of being able to print my ticket from an automated kiosk. Seriously? It's almost 2016. The lines also moved ridiculously slowly, and to add to my consternation, the "online check in" line was serviced by far fewer desks than the normal check-in line. Shouldn't there be an incentive for checking in online? This experience was STUPID AND FRUSTRATING."
Cons: "My carry on was stolen on the flight. The flight crew didn't do anything to help"
Pros: "The food is excellent"
Cons: "Space between seats"
Pros: "Delicious food. Incredible entertainment selection of first-run movies and classics – movies I would've gladly paid to see in the theater. Modern plane. Free drinks and wine."
Cons: "Whining children shouting and running through the aisles. Nonstop screaming literally from beginning of the flight to the end from one loud and unhappy child. It was impossible to sleep as a result. Flight crew did nothing; said nothing to parents. Everyone was aghast. I see other people had the same experience."
Pros: "Flight attendants!"
Pros: "Movie selection was good"
Cons: "Tthe seats and surrounding space was small. The food was bad."
Pros: "The aircrafts were brand new and clean. The personel polite."
Cons: "The toilets needed maintanance during the flight but did not get any. No adequate room for legs in the economy class"
Pros: "Flight was well organized. Easy boarding (without vans). All Turkish airlines personnel very helpful, very accommodating. (Makes flight so pleasant!) Good food and entertainment."
Cons: "Seat did not recline. Second flight where this was a problem."
Pros: "Per usual, Turkish Airlines provided great service (friendly, professional and attentive staff; comfortable seating and modern in-flight entertainment systems; overnight swag bags!) and food. I always appreciate their services and look forward to flying with them again. [On my flight, it was a plus that the flight was not full, so I was able to have >2 seats to myself!"
Pros: "Good service"
Cons: "Chicken to dry"
Pros: "Food, boarding"
Cons: "Service was below average. Very overoccupied plane"
Cons: "Ecxxlent bnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnbbbbbbbbb"
Pros: "Crew was excellent Electronics and entertainment available were very up to date Good was excellent"
Pros: "Hosts were in great spirits and attentive. TV/movie options were exceptionally varied"
Cons: "Long entry, standard seats, charging station would have been nice"
Cons: "The entertainment system was not working, and the charging stations weren’t working either."
Pros: "This was a redeye flight which are never the best. We upgraded to first class for a chance to sleep. The sanitizing of the aircraft was beyond expectations. The personal wipes were a plus so we could clean the areas around our seats to our satisfaction. The individual snack bags are a great idea to minimize handling."
Pros: "Great crew, spacing of passengers, comfortable, on time"
Pros: "The crew was great. The pilots too."
Cons: "The audio and video at my seat did not work correctly."
Cons: "Breakfast could have been offered."
Pros: "The crew was polite"
Cons: "Less delays"
Pros: "Smooth and fast."
Cons: "Headphones should be free. Also some free food would be nice."
Pros: "Great service"
Cons: "Messed up my luggage in Atlanta. Gate said baggage was going to domestic. Ended up in international terminal. Added almost an hour of back and forth between terminals."
Pros: "Plane was held for at least 40+ min for additional passengers. I was in First Class and no drinks were offered until another passenger complained and then the flight team took a a burden to have to offer anything."
Cons: "New Flight crew."
Pros: "I like the entertainment on Delta."
Cons: "Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab."
Cons: "After my flight was delayed for over 3 hrs - the counter clerk was rude and unhelpful. She felt it was appropriate for her to flick the customer service phone number in front of my teenage daughters. I would say avoid Delta!"
Pros: "Nothing horrible service"
Pros: "The plane left on time and arrived early."
Cons: "Horrible boarding experience. We were not offered a choice of seats when we checked in and had to wait at the gat"
Pros: "Quick boarding and great with accommodating my request for a window seat."
Cons: "Offer in flight entertainment."
Cons: "If my baggage arrived"
Pros: "How does one describe spending 10+ hours in a metal tube approximately 18 feet wide at 30,000 feet with 300 of your closest friends breathing the same air while having the seat in front of you pushed back so you cannot adequately see the passenger monitor because it's too close to focus on as your knees are under your chin? Flying in "steerage" is not comfortable as humans get larger and airplane seats get squeezed smaller. Please unsqueeze! Cabin crew members were excellent. Other than that, Europe was great!"
Cons: "See other side."
Pros: "Very good crew"
Pros: "Tried the free WiFi and movies"
Pros: "Food and service was nice"
Cons: "Very long route to my final destination"
Cons: "7 hours delayed. Poor front desk worker, nice flight attendants!"
Pros: "Horrible seats. Scraped up my knees on a screwhead on the seat in front of me. Way too cramped."
Pros: "I enjoyed my flight! Great movies, good food and I was comfortable. Nothing like First Class."
Pros: "Attentive staff."
Cons: "Nothing. Great flight."
Cons: "They wouldn’t accommodate with seating and I couldn’t sit with the people I came with. Also they served almonds and I’m allergic. The guy sitting next to me requested almonds causing my eyes to swell and my throat to close"
Pros: "Flight was on time."
Cons: "Did not appreciate Aeromexico/Delta changing my flight times after I booked, giving me a more than 7 hour layover."
Pros: "It got me there in one piece. USB ports, entertainment system a good distraction."
Cons: "Terrible food, aisles too tight, seats not very comfortable. 777’s are very noisy. Visas on arrival a ridiculous disaster- 100’s of people standing in lines for over an hour while 3 people slowly stamp your passport. Know that is not the airline’s fault!"
Cons: "Both ATL-SGF and SGF-ATL flights got cancelled, requiring 2 overnight stays in Atlanta, including Christmas morning."
Pros: "Excellent landing into Butte Mt. Very smooth landing over gorgeous mountains. The pilot flew us directly over some of my favorite Hikes near the Continental Divide."
Pros: "The flight was on time and very smooth flight .. felt like you was on a private jet"
Cons: "Smaller seats for bigger guys .. not fat but bigger person.. the crew was rough around there corners .. but in all very nice people.. they have to deal with jerks who think they are king or queen and don’t have to obey any rules .."
Pros: "Short no frills flight that was comfortable with no issues."
Cons: "The crew, the airplane and the service at the airport was the worse experience of my life, I will definetly avoid Delta and Aeromexico for my future trips."
Cons: "I always hate to hear erroneous announcements. I don't need to know why I need to keep my seatbelt on; just to do it and MAYBE how long I'll need to do it. You don't need to alert me when you're turning the seat belt sign off. There's a "ding" and the light goes off. You could wake me up, or my wife or my sleeping child. It's like they like to hear themselves talk."
Pros: "Please call me. Why did you double charge me? I took my parents for a trip and you charge me 2 twice?? Call me 416 888 4387"
Cons: "You charge me twice. Call me 416 888 4387"
Pros: "Boarding was quick and efficient. Landed early!"
Cons: "Food was Meh but fine"
Pros: "Very nice, comfortable plane, everything went smoothly in spite of our little airport being overrun with eclipse tourists."
Cons: "We paid extra to be able to pick our seat ahead of time but when we got there we were told that in the first leg of our trip the flight was oversold and therefore we didn't have seat assignments anymore. The delta folks blamed Kayak. We did get seat together, but not the ones I had previously chosen. Also there was no beverage service on this flight."
Pros: "Nothing I can think"
Cons: "The seats selection"
Pros: "I love Delta. Smooth boarding. Quality service. Keep it up!"
Pros: "Small cubicles are pretty comfortable but a little cramped . No they are upgrading their business class to larger "suites" and that will be good . The food is good but nothing to write home about . Your payment system works well but as usual there is a somewhat limited library."
Cons: "Economy seating was cramped and painful. I sat in a window seat and couldn't hardly move freely enough to get my seatbelt on; and I am a petite female!!"
Pros: "Nice power nap, quick flight!"
Pros: "Just over 2hrs only. Crew was very friendly."
Cons: "A bit of turbulence due to weather (no fault of the airlines)."
Cons: "It enough leg room and I am not tall. I'm 5'5""
Pros: "The crew was nice but seemed super stressed out."
Cons: "The plane was old, no entertainment was provided, tight space with little leg room and our plane departed late."
Pros: "Entertainment. Center was great"
Cons: "Boarding has been made so complicated it's a joke."
Pros: "Nice FA's"
Cons: "We landed early and spent 30 minutes waiting for a gate. Really?"
Pros: "i got to Atlanta safely"
Cons: "what can cookies and a cup of juice do for me with all the delays ? i was hungry and tired. Seriously DELTA, it was a horrible time. i deserved a compensation from Delta for the entire day."
Pros: "I liked the free in-flight entertainment - movies, music, HBO, etc. That was very nice and helped the flight fly by"
Pros: "even though this plane was delayed, the crew worked hard to get us out as quickly as possible. We were only 17 minutes behind original landing prediction. Nice work"
Pros: "Same as other answe"
Cons: "Seat comfort"
Pros: "The crew was excellent and the seats are v comfortable"
Cons: "I cant really think of anything"
Cons: "Big and unjustified dekay"
Pros: "Crew were very good and helpful. Efficient and very helpful."
Cons: "It looks like Lufthansa has decided to make business class more like "Premium Economy" with lie flat seats. 1) Food was very average with very little selection. 2) Dessert was a joke - other airlines have ice cream sundaes 3) NO HANDICAP BATHROOM. Must be illegal. FAA require Disability access by Disabilities Act. 4) Amenities kit - worst I have seen in all the airlines I have traveled. 5) Snack bar - No selection, just small chocolate, water and orange juice. Even economy planes like Jet Blue have better selection. German people are getting used to mediocrity and I am surprised. World class airline with cheap customer side product. Don't cut costs on things that customers see, touch and eat. To add to that, my mother in law is handicapped. When transferring her to the gate, they took her in a bus and did not strap the wheel chairs next to her chair. All of them fell on her - YES! THEY ALL FELL FROM A HEIGHT ON A HANDICAPPED PERSON WHO HAS ARTHRITIS AND IN PAIN ALL THE TIME. Damaged her knee joints. This is why we travel business class - and they hurt her more than if we took her our selves."
Pros: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
Cons: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."
Pros: "New international terminal in San Diego is very nice"
Cons: "Airplane food eatable"
Cons: "Seats were inordinately small Make sure to check the size of the seats on the flight you are considering before booking."
Pros: "Staff, especially male steward was very professional and dedicated. Bravo for the effort for the boy."
Pros: "Flight attendants and flight crew knew their jobs."
Cons: "Evacuating Concourse Z. Absolutely no announcements on what to do or expect when the security threat was resolved. Awful procedure for getting through security scanning the SECOND time."
Cons: "Because the one came in from London Got Delay And I miss my flight"
Pros: "The airplane too small the seat too tight"
Pros: "nice sevice"
Cons: "I asked a bald headed steward for an additional chocolate and he said he was saving for first class. come on poor customer service"
Cons: "Delay of 45 minutes made me almost miss my connecting flight."
Cons: "Waited an hour after boarding in the plane."
Pros: "Overall great and on time !"
Cons: "Worst hospitality. Asked for water, never came to serve. Had to remind and call couple of times."
Pros: "I was upgraded to a better seat and the flight was comfortable"
Pros: "Friendly crew"
Cons: "Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time."
Pros: "Comfortable seats, good leg room, pleasant staff"
Cons: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Cons: "The crew didn't seem particularly interested in helping anyone and worked hard to avoid eye contact. This was an unpleasant flight at best and given the option I will not likely fly Lufthansa again if given the option. I wish that I had better news to report from this flight. :("
Cons: "Boarding seamed inefficient. Loaded handicap onto separate vehicle in middle of us boarding, so it stopped our process. My seat didn't recline even though it had a button. No in flight entertainment?! At all... Got a crappy breakfast omelet that i didn't want to put in my stomach."
Pros: "For a direct flight between the N.E. and Frankfurt, it is one of the best."
Cons: "As with all flights, I wish there was more room. It is tough for a 6 ft 2 inch person. I can't imagine being taller or heavier than I am and what it must be like."
Pros: "Good service."
Pros: "The schedule"
Cons: "Could not cancel flight and was charged for it."
Cons: "Boarding mix up, which was completely Lufthansa's responsibility, delayed my flight to Istanbul for one hour which caused my missing my connection with another airline. This in turn cost me the original flight and a new ticket purchase of at an exorbent price."
Cons: "It was a good flight, nothing I didn't like"
Pros: "Boarding was fast Crew was polite"
Cons: "There was no entertainment on board!!!!!!"
Cons: "for 3 years, 90% of my flights from Beijing were delayed or cancelled. Beijing International Airport is the worst airport ever. About my flight from Beijing to Munich this time, we were stranded on the runway INSIDE the plane for 5 hours w/o food and water for the first 4 hours!"
Cons: "This was the coldest flight I ever flew- the temperature was probably in the 50s. For 9 hours when even 3 blankets were not enough to keep us to a decent temperature. Also the crew was very cold and dismissive. They were very aggressive towards two other passengers."
Cons: "They lost the luggage for nearly all the passengers on the flight. I don't know how it happened, but they "forgot" to load suitcases for over 100 people, and they never even told us. We all just waited for our luggage at the baggage claim and only after we all complained that our luggage was missing did we find out that none of it made it to our destination. Now, we're without luggage for 2 of our 7 days in Italy."
Cons: "Food not very good"
Cons: "The 1-star responses correspond to N/A. Mt flight was :30."
Pros: "nothing to say - low cost carrier level"
Cons: "nothing to say - low cost carrier level"
Pros: "Solid selection of new release films."
Cons: "Emergency landing, information not willingly provided. Passengers threatened with legal action for taking pictures of the emergency landing and aftermath. It appeared crew were more concerned with bad PR than transparency and comfort of passengers."
Pros: "I enjoyed the crew, the space and and the food was ok"
Cons: "The movie And tv show selection could have been better."
Pros: "Handling crew was great . Seat was comfortable!!! Meal was very good and tasty"
Pros: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."
Cons: "The flight was delayed for 2.5 hours, for a reason they never made clear after they let the passengers wait in line for 45 minutes to board. Once aboard, the Lufthansa planes were much much less comfortable than the Air Canada plane I took to Frankfurt. There is very little space and the seats are crammed together. The food they served was very bad, especially again in comparison with Air Canada. Once we arrived in Toronto, they made us wait nearly an hour before exiting the aircraft. It would seem that the Toronto airport would have to know we were coming and should have prepared accordingly, but apparently not. We sat, several passengers missed their connecting flights and were angry. I nearly missed my flight, having to run and race through customs (who are in no hurry)."
Cons: "Small plain and food was very bad"
Pros: "only negative was whining child whose parents did not seem to care if whole plane was disrupted. Had tv available so watched olympics most of way home. Also, beer or wine with dinner"
Pros: "Flughts departed and arrived on time, food was impressive, flight attendants were friendly and attentive and good on-board entertainment"
Pros: "Crew was friendly."
Cons: "For such a long flight needing to use a personal device for in-flight entertainment."
Cons: "The descent was very uneven, with long sudden drops in altitude. The touchdown was hard enough, but much worse was the apparent loss of control immediately afterward as the plane swerved left and right for 5-10 sec. No acknowledgement or explanation was given by the crew."
Pros: "The attendant who did help was fantastic! The ride was smooth."
Cons: "My 12 year-old had a screen that was not working and finally we got an attendant to help us out. But until then, I had attendants who were telling us to try things and then they'd leave and not come back to check up and follow through, which left us constantly trying to find someone...one time our call light was on for 20 minutes before anyone attended to us. In addition, the bathrooms were very dirty. The breakfast was a really bad muffin that I couldn't eat."
Pros: "The service was excellent! ALL staff, great! Food, very good. Only complaint is too many people, 1 smaller planes would have been better."
Pros: "crew is an absolute plus- stands out from most any other airline"
Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"
Pros: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Cons: "I flew economy and all was good and appropriate to the level."
Pros: "Crew good and seat OK but not exceptional for business class"
Cons: "Food was average - main course could have been better. Range of movies ok but not great"
Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"
Cons: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Pros: "KLM STAFF WERE VERY PROFESSIONAL"
Cons: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Cons: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Cons: "There was no wifi on flight"
Pros: "Crew was fantastic."
Cons: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"
Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"
Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Pros: "Employees were very friendly"
Cons: "The seats were very small"
Pros: "Flight crew very nice"
Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Cons: "Very slow service at checkin, was not even available when I arrived at the airport"
Pros: "Friendly crew."
Cons: "So many people on a 747!!"
Pros: "Comfort was better than on the previous Dash-8. Food was OK."
Cons: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Cons: "Customer service"
Cons: "We did not get two of baggage at the destination."
Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Cons: "Food and one bathroom out of service makes an awful flight"
Pros: "Excellent very good"
Cons: "Everting so good ex"
Pros: "Friendly staff, good service and on time departure/arrival."
Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Cons: "Please Endeavour to put the expiration date on the food served in the flight."
Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."
Pros: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Cons: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Pros: "Service impeccable!"
Cons: "They have one line of executive class after the kitchen and toilet, is very noisy."
Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Pros: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Cons: "Nothing! It was all great!"
Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"
Pros: "Spacious cabins, friendly service"
Pros: "Was able to check in online, very convenient and easy to access site."
Cons: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
Cons: "I slept didn't have snack offered and no entertainment"
Cons: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."