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Pros: Nothing. They lost the plane so we couldn’t even fly out

Cons: Finding the plane

Pros: Quick and easy boarding and departing. Wonderful and friendly staff.

Cons: Honestly, everything was great. Food and entertainment were a little lacking but for a 3 hour flight it was more than acceptable.

Pros: Crew was awesome

Cons: Nothing

Pros: Was boarded promptly

Pros: The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!

Pros: Great smooth flight, crew were friendly and many movies and shoes to choose from.

Cons: Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok.

Pros: Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient.

Pros: I was fortunate the person in front didn’t lean back

Cons: On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read.

Pros: Great service.

Cons: Interesting business class configuration. Felt cramped compared to normal business class configuration of 4 across,

Pros: Crew was friendly, booked seat was good.

Cons: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Pros: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Cons: Proper communication by both BA and local handlers at the airport in Iceland.

Pros: I got back to London ahead of schedule, which was nice

Cons: The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?

Pros: Quiet economy service let me sleep on the redeye.

Pros: FA were ok

Cons: No entertainment

Pros: The cabin crew was helpful and professional

Cons: Having better time performance . The first leg of my trip was so delayed that I almost missed my connection.

Cons: Far in advance I requested a seat with extra leg room for a back condition that is supported by a physicians note. The seat did not appear to me to have extra leg room. I was very uncomfortable.

Cons: I paid extra for the seat but it was very cramped.

Pros: the food was really good and the service was good.

Cons: the entertainment system for the trip from lhr to acc was a bit outdated

Cons: At BA staff treats you inconsistent

Cons: No delays

Cons: Seat 26 beside exit but cold air passing through the door/fuselage made the overnight flight very cold and uncomfortable. Very disappointing.

Pros: Crew was friendly, booked seat was good.

Cons: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Pros: the food was really good and the service was good.

Cons: the entertainment system for the trip from lhr to acc was a bit outdated

Pros: Easy boarding.

Cons: British Airways is the only airline I’ve flown that doesn’t off free water.

Pros: Overall good flight

Cons: Free snacks and drinks

Cons: Seat 26 beside exit but cold air passing through the door/fuselage made the overnight flight very cold and uncomfortable. Very disappointing.

Cons: They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing In Hong Kong the BA first class service was fabulous and got my travel arranged The idiots on the phone sounded like they had never flown

Pros: Crew was friendly, booked seat was good.

Cons: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Pros: Good seats and smooth flight

Cons: No free snacks

Pros: The seat was awful. Narrow with little leg room , hard on the backside, minimal recline.

Cons: See above

Pros: Sarah the Cabin Manager was amazing.

Cons: The business seats are horrible

Cons: The outward flight was rerouted to a different airport, and the return flight was delayed by more than an hour. Not even a glass of water free of charge.