Find Cheap Flights from Italy to United States

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Airports
Origin
Pisa
$306
only
$306
Rome
$267
only
$267
$301
only
$301
Milan
$317
only
$317
$304
only
$304
Naples
$328
only
$328
Destination
New York
$267
only
$267
Chicago
$334
only
$334
Newark
$269
only
$269
Newburgh
$301
only
$301
Miami
$320
only
$320
Boston
$334
only
$334
Thu, Jan 10
FCO
Rome Fiumicino
JFK
New York John F Kennedy Intl
26h 10m
Sun, Jan 20
JFK
New York John F Kennedy Intl
FCO
Rome Fiumicino
19h 05m
Trip: 11 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,233 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
JFK
Excellent 8.0

Cons: The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

LHR
HEL
Excellent 8.0

Pros: This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.

Cons: The plane is not comfortable, but the flight is very short. It balances out.

HEL
ORD
Good 7.6

Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Cons: Our boarding was an hour and a half delayed

HEL
JFK
Excellent 10.0

Pros: I enjoy my flight

Cons: Again no complains

ICN
HEL
Good 7.3

Cons: The food wasn’t good and it would be great if they had pasta or some vegetarian option.

Thu, Jan 10
FCO
Rome Fiumicino
EWR
Newark
13h 25m
Thu, Jan 31
EWR
Newark
FCO
Rome Fiumicino
12h 15m
Trip: 22 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,521 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
VCE
LGW
Mediocre 3.6

Cons: Seat spacing too close, no leg room. Charge for all snacks. Need to enforce carry on limits.

LHR
FRA
Okay 5.6

Pros: Crew was also nice.

Cons: I had to wait for bus to get the continue flight. The time waiting was so long I could not board the flight and had to rebook to the next possible flight.

LHR
LIN
Good 7.3

Pros: New plane and good service

Cons: Delayed 1.5 hours.

LHR
DEL
Excellent 8.0

Cons: The staff at the check in at the front desk were not helpful. Some personnel do not even have the training how to handle the passengers who have already checked in and have the boarding pass with them and even not polite.

BCN
LHR
Mediocre 2.0

Cons: I missed my connection because of the late arrival

Thu, Dec 13
FCO
Rome Fiumicino
JFK
New York John F Kennedy Intl
13h 35m
Sun, Dec 16
JFK
New York John F Kennedy Intl
FCO
Rome Fiumicino
13h 20m
Trip: 4 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,659 reviews
Overall
7.2
Boarding
7.2
Comfort
6.9
Crew
7.6
Entertainment
6.3
Food
6.5
FUE
LPA
Excellent 9.3

Cons: Not a fan of the elevator music they play. Unnecessary

MAD
AMS
Excellent 10.0

Pros: First flight on Air Europa biz class to AMS. Easy check in. Great lounge st Madrid with plenty of food/drinks. Leather seats with blocked middle seat. FAs were friendly and efficient. Landed ahead of time. Bags were first off. Great value with these services

Cons: Liked it all

LPA
FUE
Excellent 10.0

Pros: Boarded late but arrived early. Nice easy flight.

JFK
MAD
Mediocre 2.0

Pros: Unfortunately there is not one positive thing I can say

Cons: The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah

BCN
MAD
Excellent 10.0

Pros: All

Mon, Jan 14
CIA
Rome Ciampino
SWF
Newburgh Stewart
38h 00m
Tue, Jan 22
SWF
Newburgh Stewart
CIA
Rome Ciampino
28h 55m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Feb 8
MXP
Milan Malpensa
EWR
Newark
9h 35m
Wed, Feb 20
EWR
Newark
MXP
Milan Malpensa
33h 00m
Trip: 13 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,938 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BRU
PRG
Mediocre 2.0

Cons: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.

BRU
GVA
Okay 5.0

Pros: Good priority boarding

Cons: Delay

BRU
IAD
Mediocre 2.0

Pros: Nothing

Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

BRU
YYZ
Excellent 9.3

Pros: Great service, food and entertainment.

TLV
BRU
Mediocre 2.0

Pros: Nothing

Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Wed, Jan 30
MXP
Milan Malpensa
MIA
Miami
11h 15m
Wed, Feb 6
MIA
Miami
MXP
Milan Malpensa
9h 10m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 4 reviews
Boarding
6.6
Comfort
6.6
Crew
7.4
Entertainment
5.8
Food
6.4
MXP
FCO
Okay 4.3

Pros: I liked that it was short

Cons: The ride was so bumpy that I got sick

MXP
JFK
Good 6.6

Pros: The flight going to Milan was great. Crew and flight was great.

Cons: Coming back to JFK, the crew was terrible. Not helpful not pleasent but just there on the flight. I was woken by the toilet flush every 3 min. The sound was soooo awful I had to put headphones on to try and block the sounds. I had a headache and could not sleep the entire flight. Really awful to have to deal with all things LOUD bathroom flushing every 3 min. It was completely unacceptable. -JoAnna

JFK
MXP
Mediocre 2.6

Pros: Staff was pleasant, although not informative. Food was ok. Otherwise, pretty weak experience overall.

Cons: Flight was massively delayed and communication about why was terrible.

MXP
JFK
Good 6.0

Pros: Staff cordial.

Cons: A real problem while transfering to a flighjt from Milan to NY. There is an extra steo before boarding which is a "transfer desk"...which most people were not informed about and while boarding were redirected to a line that took 45 minutes to clear . Also useless concept of of "priority boarding" with air italy. Children boarding and buisness class were recognized only not what was charged as priority boarding from Air Italy. There is no such thing so if you pay for that it all for nothing... Dont do it!

MXP
JFK
Okay 4.8

Pros: Good: warm, free blanket, relatively comfortable seats, reasonable leg room (by today's standards).

Cons: Bad: I had a connection in Milan -- both legs on Air Italy. The flight into Milan landed nearly 2 hours late due to weather; the delay was not their fault but Air Italy handled the connection very poorly. Many people from that first, delayed, flight were transferring to the same Milan-NYC flight. We landed after the boarding time for the second flight but Air Italy gave us no information at all about the status of the flight; then we were stopped in a hallway and put through extremely slow extra security measures (only one staff member to process all those people), again with no explanation, delaying us well past take-off time. Folks were extremely stressed because we didn't know whether we were missing the second flight or not -- I saw two people in tears. In fact, it turned out Air Italy had held the second flight for us -- but why not tell us so, and avoid all the upset and stress? Also bad: The crew in the economy cabin on the Milan-NYC leg were abrupt, to put it mildly. Didn't give us the advertised choice of food, snapped at one poor person who didn't understand the menu, were shockingly ungracious when thirsty people asked for water, etc. (I should note, the crew on my outgoing Air Italy flight were lovely.)

Fri, Jan 11
NAP
Naples
EWR
Newark
11h 40m
Thu, Jan 17
EWR
Newark
NAP
Naples
29h 35m
Trip: 7 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,392 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
SFO
Mediocre 3.6

Cons: I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches.

TXL
ZRH
Mediocre 3.6

Pros: Left on time

Cons: I wanted to get some work done on.y flight but I couldn't even open my laptop screen more than a few inches.

ZRH
MIA
Okay 5.6

Pros: The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport.

Cons: The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order.

TXL
ZRH
Excellent 8.6

Pros: Friendly staff On time

Cons: Seats (legs)

ZRH
BOS
Excellent 8.6

Pros: The stewardesses were absolutely amazing, asking/ offering beverages in between main meals t/ out the whole flight! They were just doing their job above and beyond! Wonderful crew especially the girls in the section 30’s on the side FGJK, THANK YOU SO MUCH! YOU WERE AMAZING!

Fri, Nov 16
MXP
Milan Malpensa
ORD
Chicago O'Hare International
13h 50m
Fri, Nov 23
ORD
Chicago O'Hare International
MXP
Milan Malpensa
13h 30m
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,499 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
BRU
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Good 6.3

Cons: Seats are too small

AMS
KEF
Good 6.0

Pros: The price

Cons: The delay

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Tue, Feb 5
NAP
Naples
EWR
Newark
19h 00m
Wed, Feb 13
EWR
Newark
NAP
Naples
24h 15m
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,668 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
MUC
ORD
Excellent 10.0

Pros: The on-board staff were excellent. Please congratulate Lufthansa on another job well done! Very good at listening and very attentive to passenger needs and passenger comfort. Bravo!

MUC
IAD
Okay 5.0

Pros: Boarding pricess

Cons: Plane was very cold. We had the last row of seats which meant the flight attendants were making a tremendous amount of noise behind us for the majority of the flight. Crew was not friendly at all. They were more interested in the other crew members than the guests.

MUC
KBP
Good 7.0

Pros: Airbus seats, n/a considering short flight

Cons: Some staff ignored us in our isle

SJC
FRA
Good 6.3

Cons: Not sure about booking with flyus. Com- next time I will prefer not to use Kayak if flight is booked through flyus.com

FRA
EWR
Excellent 8.6

Pros: I liked the part of entertainment, bunch of free movies we could watch

Cons: the Meals. It could have been perfect when there was other options than vegetarian.

Fri, Jan 25
FCO
Rome Fiumicino
JFK
New York John F Kennedy Intl
34h 50m
Sun, Feb 3
JFK
New York John F Kennedy Intl
FCO
Rome Fiumicino
19h 05m
Trip: 10 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,233 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
JFK
Excellent 10.0

Pros: I enjoy my flight

Cons: Again no complains

HEL
SIN
Excellent 8.0

Pros: Flight attendants are polite

ORD
HEL
Good 7.6

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

HEL
JFK
Excellent 8.0

Cons: The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

AMS
HEL
Good 7.6

Pros: I will recommend to my friends and families.

Thu, Jan 10
FCO
Rome Fiumicino
JFK
New York John F Kennedy Intl
13h 05m
Thu, Jan 31
JFK
New York John F Kennedy Intl
FCO
Rome Fiumicino
11h 25m
Trip: 22 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 5 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
FCO
JFK
Okay 4.3

Pros: Lack of entertainment choices for such a long flight It was so stuffy on the entire flight. It felt like there wasn't enough air. I was so uncomfortable I couldn't sleep the whole time.

DEN
LHR
Excellent 8.3

Pros: My flight was over four hours delayed and I appreciated that when I got to the airport and found that out, I didn’t have to ask for anything but was immediately greeted with a food voucher. I lost an entire days worth of vacation in Germany, so well I do feel the British Airways should have done better and should’ve compensated me better, the fact that they immediately took steps to make the situation better was greatly appreciated. That level of customer service was beyond any I’ve received with an American-based airline. Also, the crew on the plane was fantastic and a great choice of movies. I flew American on the way home and was shocked at the lack of customer service and rudeness, I will happily fly British Airways again and again.

Cons: A plane that was over four hours late costing me an entire day in Germany.

LHR
DEL
Excellent 8.0

Cons: The staff at the check in at the front desk were not helpful. Some personnel do not even have the training how to handle the passengers who have already checked in and have the boarding pass with them and even not polite.

MIA
LHR
Good 6.3

Pros: Crew was polite and helped a lot.

Cons: Confusing information about the terminal in Miami. Terminal C does not exist.

JFK
LHR
Good 7.6

Pros: Service and entertaiment

Cons: Delayed 1.5 hours and a few people missed connections.

Thu, Dec 13
FCO
Rome Fiumicino
JFK
New York John F Kennedy Intl
13h 35m
Sun, Dec 16
JFK
New York John F Kennedy Intl
FCO
Rome Fiumicino
13h 20m
Trip: 4 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,659 reviews
Overall
7.2
Boarding
7.2
Comfort
6.9
Crew
7.6
Entertainment
6.3
Food
6.5
BCN
MAD
Excellent 10.0

Pros: All

MAD
ZRH
Excellent 10.0

Pros: Friendly and the seats were more comfortable I think.

MAD
AMS
Excellent 10.0

Pros: First flight on Air Europa biz class to AMS. Easy check in. Great lounge st Madrid with plenty of food/drinks. Leather seats with blocked middle seat. FAs were friendly and efficient. Landed ahead of time. Bags were first off. Great value with these services

Cons: Liked it all

MAD
JFK
Excellent 9.0

Cons: Tech/entertainment screens could be more updated

MIA
MAD
Okay 4.0

Pros: When i buy ticket, you dont said that until i check in, never go to buy ticket with you any more

Sat, Feb 9
FCO
Rome Fiumicino
JFK
New York John F Kennedy Intl
34h 50m
Mon, Feb 18
JFK
New York John F Kennedy Intl
FCO
Rome Fiumicino
19h 05m
Trip: 10 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,233 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
SIN
Excellent 8.0

Pros: Flight attendants are polite

AMS
HEL
Good 7.6

Pros: I will recommend to my friends and families.

ORD
HEL
Good 7.6

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

ARN
HEL
Excellent 10.0

Pros: Very enjoyable

Cons: I have no complaints

HEL
ARN
Excellent 10.0

Pros: I wish I found somebody to take me around

Cons: No complains

Tue, Feb 26
FCO
Rome Fiumicino
JFK
New York John F Kennedy Intl
13h 55m
Tue, Mar 5
JFK
New York John F Kennedy Intl
FCO
Rome Fiumicino
12h 05m
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 5 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
DEN
LHR
Excellent 8.3

Pros: My flight was over four hours delayed and I appreciated that when I got to the airport and found that out, I didn’t have to ask for anything but was immediately greeted with a food voucher. I lost an entire days worth of vacation in Germany, so well I do feel the British Airways should have done better and should’ve compensated me better, the fact that they immediately took steps to make the situation better was greatly appreciated. That level of customer service was beyond any I’ve received with an American-based airline. Also, the crew on the plane was fantastic and a great choice of movies. I flew American on the way home and was shocked at the lack of customer service and rudeness, I will happily fly British Airways again and again.

Cons: A plane that was over four hours late costing me an entire day in Germany.

FCO
JFK
Okay 4.3

Pros: Lack of entertainment choices for such a long flight It was so stuffy on the entire flight. It felt like there wasn't enough air. I was so uncomfortable I couldn't sleep the whole time.

BCN
LHR
Okay 5.6

Cons: Taking off is too slow. We were late with our connecting flights.

VCE
LGW
Mediocre 3.6

Cons: Seat spacing too close, no leg room. Charge for all snacks. Need to enforce carry on limits.

LGW
MCO
Excellent 10.0

Pros: Comfortable

Tue, Jan 15
BGY
Milan Orio Al Serio
SWF
Newburgh Stewart
13h 10m
Mon, Jan 21
SWF
Newburgh Stewart
BGY
Milan Orio Al Serio
15h 55m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sun, May 5
MXP
Milan Malpensa
MIA
Miami
10h 45m
Mon, May 13
MIA
Miami
MXP
Milan Malpensa
9h 25m
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 4 reviews
Boarding
6.6
Comfort
6.6
Crew
7.4
Entertainment
5.8
Food
6.4
JFK
MXP
Mediocre 2.6

Pros: Staff was pleasant, although not informative. Food was ok. Otherwise, pretty weak experience overall.

Cons: Flight was massively delayed and communication about why was terrible.

MXP
MIA
Mediocre 2.0

Pros: Absolutely nothing was good about this experience.

Cons: After selecting the filter for an included bag there was no included bag according to the airport and we were forced to pay a $100 fee per bag and to wait on hold to get a hold of kayak I would have missed my flight. Never use kayak it’s useless book directly through airline instead.

MXP
JFK
Good 6.6

Pros: The flight going to Milan was great. Crew and flight was great.

Cons: Coming back to JFK, the crew was terrible. Not helpful not pleasent but just there on the flight. I was woken by the toilet flush every 3 min. The sound was soooo awful I had to put headphones on to try and block the sounds. I had a headache and could not sleep the entire flight. Really awful to have to deal with all things LOUD bathroom flushing every 3 min. It was completely unacceptable. -JoAnna

NAP
MXP
Good 6.0

Pros: Staff was very cordial.

Cons: Please note priority booking and paying additional fees to Air Italy is not useful. They dont seem to recognize that priority level while boarding...it diesnt make a difference!

MXP
JFK
Excellent 8.6

Pros: If AirItaly continues in this fashion they will outpace other airlines to Italy. Great crew, delicious food.

Cons: Entertainment package was not too good. Needed better movies or a bigger selection.

Mon, Mar 4
FCO
Rome Fiumicino
EWR
Newark
13h 30m
Sun, Mar 17
EWR
Newark
FCO
Rome Fiumicino
12h 30m
Trip: 13 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,521 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
LIN
Good 7.3

Pros: New plane and good service

Cons: Delayed 1.5 hours.

LHR
OTP
Excellent 8.0

Cons: i was asked to pay to check in my luggage :(

LGW
MCO
Excellent 10.0

Pros: Comfortable

MIA
LHR
Good 6.3

Pros: Crew was polite and helped a lot.

Cons: Confusing information about the terminal in Miami. Terminal C does not exist.

LAX
LHR
Excellent 8.3

Pros: the crew was accommodating

Cons: i was asked to pay to check in my luggage :(

Fri, Nov 30
MXP
Milan Malpensa
BOS
Boston Logan International
13h 30m
Fri, Dec 7
BOS
Boston Logan International
MXP
Milan Malpensa
12h 00m
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,499 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Wed, Jan 23
PSA
Pisa Gal Galilei
SWF
Newburgh Stewart
31h 05m
Wed, Jan 30
SWF
Newburgh Stewart
PSA
Pisa Gal Galilei
28h 55m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Fri, May 3
FCO
Rome Fiumicino
JFK
New York John F Kennedy Intl
24h 20m
Sun, May 12
JFK
New York John F Kennedy Intl
FCO
Rome Fiumicino
16h 35m
Trip: 10 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,233 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ORD
HEL
Excellent 10.0

Pros: Well oiled service machine.

Cons: None.

ORD
HEL
Good 7.6

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

HEL
JFK
Excellent 8.0

Cons: The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

HEL
ARN
Excellent 10.0

Pros: I wish I found somebody to take me around

Cons: No complains

HEL
ORD
Good 7.6

Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Cons: Our boarding was an hour and a half delayed

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