2 hour flight delay on takeoff. 40 min baggage delivery delay at carousel. Terrible
Pros: "Seat was comfy and the leg room makes a difference."
Cons: "The seats were awful and uncomfortable. Payed 100 dollars extra for even more leg room and barely had any. Such an old plane for such a long flight. The seats in the first row barely fit a female with hips. The in-flight entertainment was staticky and you could barely see the TVs. Overall, one of the worst flights I have taken on JetBlue."
Pros: "Flight was relatively uneventful"
Cons: "There were so many PA announcements - it was constant! - that it was very difficult to watch a movie. They could have consolidated."
Cons: "Plane delayed for 3 hours, poor communication explaining change of boarding times that were constantly pushed back."
Pros: "Crew was very friendly and seats were comfortable and spacious"
Cons: "We could’ve not been 2 1/2 hours late getting to Minneapolis."
Pros: "Jet Blue always has great Flight Attendants, comfortable seats and in flight TV"
Cons: "Was nice even with bad weather..i love jet blue.."
Cons: "First i did check in snd told everybody that st that time 3 hours before flight they can't check the Luggage so de has to wait 20 minutes more and do the line again y just to check in the Luggage having already the boarding pass,then they change the gate 2 times and nobody knew where to go and no representive or notification there for half hour y before boarding time."
Pros: "The crew were courteous and listen to your request in all it was an ok flight."
Cons: "No comments at this time."
Pros: "Good crew"
Cons: "Individual screens for passengers , it was an international flight that looked like a bus ride. No movies via phone"
Cons: "First time we have flown First Class on American Airlines and service was outstanding and perfect! Thank you for an amazing experience!!"
Cons: "Once again.... too much advertisement!!!! I just want to enjoy my vacation."
Pros: "Once getting on the plane, experience was great. 15/10 on the inflight entertainment option. Was not expecting that luxury and was super grateful! Flight attendants were amazingly sweet and helpful. (Cali and Stephanie)"
Cons: "the gate was never posted on the mobile boarding pass, online, the tv next to the gate or the airport boards (it was never posted anywhere). Everywhere said TBD or was blank when everything else was filled. I only accidentally found the gate because I knew my flight should be boarding so I went to all the lines and it ultimately was the unmarked one and I had to ask the person at the desk. I almost missed this flight because the lack of communication on what gate the flight was from."
Pros: "Flight attendant Louis was great. He was very nice and friendly. Calmed me down when I was nervous about turbulent. Great staff overall!"
Pros: "I hated the whole experience"
Cons: "I’ve never flown American Airlines and the flight was on time."
Cons: "One of the best flight attendant service I’ve observed in my 30+ years of flying."
Cons: "We had no WiFi service on board for the whole flight even tho we were told it would be available. Not a big deal but only thing to improve"
Cons: "Overall terrible experience, flight attendant was extremely rude when i asked if they were offering sparkiling wine. Flight was delayed due to overbooking on american. Turbulence was horrible the entire flight. The in flight entertainment was unavailable for some reason."
Pros: "Movies are comparatively new"
Cons: "My flights between Chicago and Japan delayed both ways. My wife's flight from Chicago to Japan which is one day before mine got cancelled. Her name wasn't in the system for her rebooked flight with Cathy Pacific. HORRIBLE!!!"
Cons: "If you choose basic economy and have only a personal item (packing lite), they will not let you check in online ahead of time."
Pros: "The crew was very attentive and the seats were comfortable, which was my reason for upgrading to first class, I am tall with long legs, therefore leg room is a MUST for me...but the reurn flight from Memphis to Houston was HORRIBLE!!..PACKED FULL, NO leg room, NO A/C-seriously-Hot air and body odor!"
Cons: "The plane had no A/C!..it just circulated hot air mixed with stale body odor from previous flight!..no leg room and the flight was 100% full..CanadaAir regional jet..and the seats were all narrow, and we were in 1A, !B...totally disappointed!"
Cons: "It sucked in many ways. But that wasn't united's fault. The weather was threatening lightning in Denver and of course because of that the world stops turning."
Pros: "Friendliest I’ve experienced in a while. Captain was especially chatty and friendly. Well done, United!"
Pros: "The people were nice and helpful. And the aircraft did not feel cramped. I again did not use the entertainment or anything like that."
Cons: "We were late to catch flight to Washington. Our lodges were lost and we have to wait over two hours till they find it."
Pros: "The avod system of movies was good and the channel 9 ATC was amazing to listen to."
Cons: "Multiple delays because of United crazy crew scheduling and a lazy flight crew. Flight attendants didn’t even give us the meals on a 12 hour flight. Worst flight ever."
Cons: "No entertainment for a 6 hour flight. Only served pretzels for food. Most of the crew was fine but one flight attendant was very rude, pushy, and condescending. Literally pushing me out of the way as I’m trying to board, yelling across the plane, rude comments over the speaker... honestly surprised such a large airline would tolerate this."
Cons: "As stated above, we never made it to Liberia (where we had family waiting for us). We had to fly first to Panama and then to San Jose and figure out a new rental car situation, as we already had one booked in Liberia."
Cons: "Same thing, we weren't seated together like I thought I had booked the seats."
Cons: "Frontier is trash. 2.5 hours late, terrible seats, overcharge for baggage."
Pros: "Left ahead of schedule, got to destination ahead of schedule and the pilot and his staff were true professionals that kept us informed. I flew Frontier two weeks ago, same destination and had a 30 plus minute delay, this made up. AWESOME! Thanks Frontier."
Cons: "Not only was I unsure of what time to get to the airport because of all the text messages with different times, but it was delayed more and more once I got to my stop in Orlando. Once I finally got to Vegas, my bags were lost. And on the flight back, I had to go back out just to get my bags on the layover flight and check them in again (PAY FOR THEM AGAIN TOO). Just a really horrible experience. I will never book Frontier again. It was miserable."
Pros: "Customer service from check in and in flight was awesome."
Pros: "I liked that the crew was efficient."
Cons: "The uneasiness off the flight - jerking, rocking. During the descent the plane jerked in expectedly which caused a lot of uneasiness amongst passengers."
Cons: "My seat was double booked. Felt uncomfortable. Instead of admitting mistake makes you look like you dont belong in flight. Unprofessional . Never flying frontier again. Rather pay extra for comfort and security"
Pros: "Non-stop flight"
Cons: "Took a really long time to get to the gate after landing. Though not this plane's fault"
Pros: "The crew and captain were really informative throughout the trip and kept us updated about incoming turbulence. They were very calm and professional about it. We were a bit late boarding on but still arrived on time!"
Cons: "Nothing in particular was bad. You just have to pay for any kind of food or drink onboard so maybe take some snacks or water beforehand. The seats also don't decline. Again, not a big deal to me so it was good overall. Also, if you actually read their website and pay attention to the numerous emails they send you, they TOTALLY mention that you have to pay for a carry on. So just book it online and save yourself the money, it's like $25 for a carry on and $30 for a checked bag. Plus, you should be looking at all that info before you fly, regardless of the airline."
Cons: "Flight attendant wouldn't let me go to the restroom before take-off."
Pros: "Friendly and professional staff!"
Cons: "Aircraft was not as clean, as anticipated. Dirty hand prints on the window panel and side wall. A passenger behind me complained about blood near her seating area."
Nothing!! Captain and crew were great and we arrived early!!
Cons: "They board quickly but keep you waiting for too long to take off. No updates by the flight crew when there's a delay."
Cons: "Costumer service, they didn’t give me boarding pass because 10 dollars wasn’t charged for the boarding pass where I have money in my account and you guys charged me full 109$ and they won’t refund or cancel, iam very disappointed and will not use you guys and think it’s scam"
Pros: "Crew were polite, but one did not take her time to look at every passenger when picking up the last trash. She walked by us very quickly without looking at all. When I asked if I could give her our trash when she was on her way back to her seat, she said, “we’re all done now, sorry” and she kept walking. The pilots did a wonderful job during take off, during our flight and landing! We’re all blessed for such a safe flight."
Cons: "Zone 4 appears to be the largest zone to board the plane and did in fact take the longest. I think the zones could be broken up better and should be so that apart from the benefit of boarding early, the rest of the paying passengers don’t have to wait for long periods of time to board, our satisfaction should matter too. Also, my 5 year old was super sad and disappointed that the flight did not serve snacks (even though we ate while waiting at the gate for our flight to arrive). He looks forward to the snacks that many airlines serve aboard. Just thought I’d mention that."
Pros: "Flight crew was very nice and flight was right on time."
Cons: "Seats a little small but for the price I can take it."
Pros: "Absolutely nothing."
Cons: "Everything. The plane was an hour late for take off which is expected, however I had to alert staff that I was gonna miss my connecting flight. When they finally realized what was going on they rushed me off the plane not communicating at all. While trying to figure out my next option they sent the plane off with my luggage on it. Hands down worst experience yet. Good times though."
Pros: "The speedy boarding and departure on time"
Cons: "Simple thing like water and/or snack was not free. After i had to pay $52 for check in ."
Cons: "I had to leave in an emergency and they refused to give me my money back I left on Saturday instead of Monday and they refuse to return my money or give me credit for my flight"
Pros: "Flight was on time."
Cons: "Everything is extra, I paid $250 extra for luggage. Your PURSE counts as a carry on. You have to pay for snacks and water."
Pros: "Fast and quick flight, did not part take of the food on board and used my own entertainment."
Cons: "First time flying with Spirit, only thing I did not care for was the prices for checked on luggage. $45 for carry on luggage and $40 for checked luggage? Although paying for this service gets you on the plane quicker"