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Pros: The schedule was timely

Cons: Am 6.4 ft my leg did not fit in the chair

Pros: Women at this counter in CHARLOTTE was awesome

Cons: Sooooo many charges for what was included with the fare with United. 1st and last time with Frontier.

Pros: Hi I missed my flight because of traffic in about 5 minutes. When I arrive at the airport your representative could not help us with the next flight. I tried to send email to you before but the system rejected multiple time. I hope you can this message. Is there any chance to refund my ticket? Thanks for your understanding and collaboration. Thanks, Musa Ates

Pros: Nice crew. Very smooth flight.

Pros: We were given sandwiches and drinks when our flight was delayed.

Cons: We boarded our flight and then told there are maintenance problems. Our flight was delayed 4 hours.

Pros: Great crew

Cons: Stop sending rental car emails with cheap prices and then I try to reserve a car and the price is doubled

Pros: The seat is uncomfortable

Cons: Nothing

Pros: Smooth flight no delays

Cons: Seats uncomfortable and plane too cold. United plane seats are the worst!

Cons: Flight was delayed by 2.5 hours.

Pros: Nothing

Cons: Everything. I paid for seats 7 months ago and they didn’t honor them. We sat seperate in the middle when we paid for aisle and together. No food, poor service, overbooked and almost didn’t allow us tickets at all. We were a connection from another airline. They damaged brand new luggage.

Pros: Amazing service, great crew. love was our stewardess and she took good care and watched over my daughter.

Cons: Not much, truly an amazing experience

Pros: Price and timeliness

Cons: Airline broke the stroller we had. That could have gone better.

Cons: No hot coffee on 7:40am flight. Not right.

Pros: There was nothing outstanding really

Cons: It’s a low cost airline, so expectations are very low. Plane was very dirty because it just keeps on hopping back and forth without any cleaning service it seems

Pros: Price of ticket. Crew was efficient.

Cons: Baggage limitations are not clear: especially when the ticket says no carryon luggage. What they mean is anything that fits under your seat and is under 20 lbs is OK. Seat did not recline. Leg room was poor.

Cons: We paid extra $60 for getting the wide seats in the front. Well, I can tell that we paid for be seated on the leftovers of the previous flight. Crumbs, papers, dirt and even full size nuts over the seats. Disgusting!!! I won't flight with spirit never again.

Pros: -

Cons: The flight was cancelled and they took forever to rebook us. We weren't given vouchers or anything to make up for the trouble. I won't be flying with Spirit again

Pros: Finally arrived.

Cons: Numerous delays. In the end it was almost two hours which might not be all that bad if it were during normal hours but original time from DFW was 11:22pm arriving PHX 11:44pm. After all the delays, we finally pushed back around 1:25am and arrived PHX 1:30am. The time change to Pacific made it worse (3:30am for my brain). This flight seems to be delayed every time.

Pros: Same as above.

Pros: The price was great, and it seemed like a fun idea to ride in a "private" plane.

Cons: The flight was hours late and caused significant scheduling problems. Very small and uncomfortable plane.

Pros: Crew was great

Cons: The flight was canceled about 45 min. before flying & delayed the next morning about 2 hours, due to mechanical problems. I wish for more on-time flights

Pros: Easy on easy off, why drive

Pros: Given the cost and the late date on which I booked, the flights were good. The plane was a bit small however, I knew that was the case when I booked. Boarding and Flight staff were good humored and professional. Of note, they took great care of an elderly passenger prior to and during the flight from Albuquerque to Alamosa. Very impressed with the customer service. Great ground crew at Albuquerque and great flight crew! In summary, I would definitely fly Boutique Airlines again.

Cons: This has nothing to do with Boutique however, the Alamos Airport could definitely use some additional vending machines. I realize that the airport is very small however, absent any restaurants, some additional machines would be wonderful.

Cons: AA provided me NO assistance when my flight was cancelled and I had to make arrangements on my own, which caused me to incur in extra expending.

Pros: CREW WAS GREAT AT BOARDING GATE AND IN FLIGHT.

Cons: LEFT 30 MIN LATE, DUE TO CONNECTING FLIGHT.

Cons: Full flight, but exceeded expectations

Pros: Crew was fine but you can’t hear anything they are saying over intercom

Cons: Plane was late getting to gate then lightning kept luggage from being taken off and put on and on top of continued lightning, plane was 1 hr plus late getting out

Cons: Hour late and no wifi!

Pros: The crew was amazing! They were helpful and professional. Made the flight wonderful. Our stewardess, Brenda Joyce, has great energy. My daughters and I were taking a trip to honor my husband who recently passed and she was phenomenal at keeping our spirits up.

Cons: Better snacks.

Pros: The access to the full library of entertainment & internet access included with the flight .

Cons: Larger Portion/Variety of edible Snacks . . Chips Trail Mix Cheese itz Cookies

Pros: Flight crew got us to Columbus on time despite a delay leaving the gate

Cons: More room, less congestion.

Cons: Being asked to leave the plane and the he flight being cancelled.

Pros: Even the cheaper seats are roomier than other budget airlines. More comfortable as well

Cons: Spirit charges for everything including soda

Pros: Hadto pay for my carry on bag..that expense was not expressed to me prior to check in and put me in a hole never flying this airline again

Pros: Hassle free, smooth trip.

Cons: A bit uncomfortable and packed/tight.

Cons: Horrible communication during flight delays and pilot timing out. Sat at the gate for hours with no communication.

Pros: Yes

Pros: Quick & efficient. Perfect flight.

Cons: No complaints.

Cons: The flight was delayed for quite awhile. I had been traveling all day and I just wanted to go home. We also were not informed why it was delayed for so long.

Cons: Bad turbulence throughout the entire flight. Hot temperature during majority of flight.

Cons: 2 hour weather delay. Flight didnt arrive in Tampa until 1:30am. Hard time finding transportation from airport that late

Pros: On time, clean plane.

Cons: Everything was fine. Thanks!!

Pros: Fast boarding. Crew were pleasant.

Cons: Free beverages

Pros: Seat uncomfortable. I am an elite flier and was put in an n uncomfortable middle seat with no choice.

Cons: Seat should with choice.

Cons: Due to missed connection, computer booked me on later flight, but in the wrong class (i.e., not first class as ticketed). Very helpful agent at O'Hare was able to remedy this though (didn't get her name. 6/25/19 at help desk near O'Hare gate L4, 7PM)

Pros: Crew helped us find new seats on board.

Cons: American Airlines changed our seats after ticket purchase so that we were not sitting together. We chose seats at check-in in San Francisco so that we could sit together. When we landed in Miami we discovered our seats had been changed yet again and we were seated in different rows, middle seat!

Pros: The crew was very attentive and caring.

Cons: The flight was delayed. The pilot explained that the plane had been sitting in the sun all day and during the flight check, they realized that the interior of the plane had gotten over 100 degrees by not being operated for hours before the flight. Seems like poor planning or preparation.

Pros: Service

Cons: None

Pros: they were very friendly and a great experience

Cons: We paid extra $60 for getting the wide seats in the front. Well, I can tell that we paid for be seated on the leftovers of the previous flight. Crumbs, papers, dirt and even full size nuts over the seats. Disgusting!!! I won't flight with spirit never again.

Pros: Brand new airplanes, and pleasant stewards.

Cons: Over two hour delays waiting to board going both ways. In both cases the planes and cabin crew were on site but waiting for pilots. Apparently the pilots are suffering from 'blue flu' because they're not getting paid as much as other airline pilots, so they're intentionally calling in sick at the last minute. If the pilots keep this up they won't have airline to work for. Also didn't like that you pay for ANY luggage (even one carry on bag). By the time you pay for the add on fees your right back at the same price as other airlines. Then you add the time delays on, and your losing out. Won't be flying this airline again.

Pros: United- I cannot believe that the computer assigned seats in the last row since we have been United/Continental frequent fliers for over 30 years. We will always choose Delta over United based on our experience on Saturday/Sunday.

Pros: Boarding was fast and landed on time.

Cons: The temperature was too cold to get comfortable. I had on a jacket and a blanket, drank hot tea and still managed to get a cold after leaving the plane. Also the food wasn’t good.

Pros: Crew friendly and helpful.

Cons: Delayed after boarding due to lightning ground stop. Had to deplane and reboard. Almost 2-hour delay because gate agent had to rebook several people on the spot.

Pros: Nothing

Cons: If flights was on time I would not have to miss connecting flight in Dulles I had to stay for 22 hours in Indianapolis to be rerouted

Cons: Missed our connection due to delay. They offer no accommodations or options. Had to buy another flight. Will never fly frontier again.

Pros: Low prices, easy to deal with. They provided a great range of options.

Cons: $40 per checked bag, snacks and drinks expensive. Plane seats seem so much smaller now. Every little thing is charged, including your seat.

Pros: The seats were surprisingly comfertable! And I really enjoyed having more personal space in front of me! No other airline have seating like Frontier! I flew United in to Colorado and it really felt like sardines with Frontier I didn't and both flights where full!

Cons: I didn't like the surprise 40$ fee to bring carry on. I don't remember seeing that when I bought my ticket. I don't mind paying for my luggage. But would've been nice to be able to add that to my flight bill rather then having to pay the fee in order to get my flight ticket.

Cons: The seats were small and cramped. The flight was almost 40 minutes late due to delays in other flights. Our plane was there well before 955 but we didnt leave until after 1030 due to delays in other flights that had passengers for our flight on board.

Cons: Attendents seemed as if they didn't want to be on the flight. My luggage was broken upon receiving and I had to pay $50 for my bag and now I can't even use it anymore. Thanks Spirit!

Cons: I never got to Phoenix via spirit. Instead I had to buy a $400 flight to get to Phoenix. The guy I spoke to on the phone was rude and kept placing me on hold every 2 minutes. I've literally never had a worse experience flying. Spirit needs to figure out how to not cancel your flights since this trip alone o had 2 cancelled on me.

Pros: The staff was Okay.

Cons: The flight was delayed until the next day. The staff and airline seemed to be very disorganized and unable to handle all situations

Pros: Nothing

Cons: Flight was delayed over an hour again!!

Pros: CREW WAS GREAT AT BOARDING GATE AND IN FLIGHT.

Cons: LEFT 30 MIN LATE, DUE TO CONNECTING FLIGHT.

Pros: There were 2 crew members who were very helpful and nice.

Cons: The movies were kind of poor but the worst part really was the service. Most were not willing to help me at all (I was traveling solo with a baby and carry on baggage + a car seat). One stewardess even told another passenger to carry something back for me since the crew was too busy.

Pros: Everything was good!

Pros: The friendly informative team when we learned our plane broke. I switched to Charlotte connection earlier as a Miami one made no sense as Miami is south of Atlanta final destination. We had a different outcome than expected yet staff cared for us.

Cons: Plane better maintained as before take off a hydraulic part broke and we were grounded . We arrived home hours later than planned because of this.

Cons: So many hidden fees, not worth the hassle. I will never use this airline again.

Pros: Nothing my flight was half hour late

Cons: Very expensive I paid $193 for one way ticket and charge me another $95 for carryon and another Luggage

Cons: No room, very uncomfortable

Cons: I had tocwate 30 mins once we landed because there wasn't a gate ready for us.

Pros: Nothing

Cons: Flight was delayed over an hour again!!

Cons: How much the airline nickle and dimed everything.

Pros: Finally arrived.

Cons: Numerous delays. In the end it was almost two hours which might not be all that bad if it were during normal hours but original time from DFW was 11:22pm arriving PHX 11:44pm. After all the delays, we finally pushed back around 1:25am and arrived PHX 1:30am. The time change to Pacific made it worse (3:30am for my brain). This flight seems to be delayed every time.

Pros: Not much

Cons: The clerk upon my check in in phoenix was very sarcastic and smart w me. She continued to throw in her comments whenever I asked a question as if I was a nuisance to her or my questions were unwarranted.i was hesitant to get away from my normal carrier but I will never fly w spirit again because of this experience.

Pros: The 2 flight attendants who continued to work this flight were amazing. The gate agent in Phoenix was also great.

Cons: 7 hour delay initially because of a mechanical problem, but massively exacerbated by an inability to find crew. Disappointing....

Pros: I slept the whole way!

Cons: Flight left the gate late, then sat on the tarmac for 30 minutes causing me to miss my connection to Austin. Couldn't get another flight that night to Austin so flew to Dallas, got in at midnight, had a to get a room which was not reimbursed. So sick of American Airlines and will not use them aga

Pros: Nice aircraft once I got to Texas. From my hometown the plane was kind of old.

Cons: Well they lost my luggage after my original flight was delayed 2+ hours. Rebooked my flight but never communicated to me whether they would handle my bag transfer or if I needed to go get them myself From the baggage claim to put into the correct flight. So I had no clothes...