Cons: "Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!"
Cons: "For options none. No drink carts at all. Had coffee once after I asked. Poor quality entertainment. Just a huge waste of money."
Cons: "Seats were a little dirty especially for the COVID-19 going around."
Pros: "When I asked for a seat change the crew was very accommodating"
Cons: "With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere."
Pros: "Crew was very friendly and took good care of the passengers"
Pros: "Boarding process need to be improved. Seat assignment is horrible"
Pros: "The staff at Delta are always friendly and helpful and they were able to squeeze me onto a very full flight."
Cons: "It was fabulous as always! Thank you. I love Delta!"
Pros: "Crew was great, check in was fast. Overall great experience."
Cons: "Made us check our carry ons and there was plenty of space in the cabin overhead comoartments"
We were already two hours delayed before take off and then had to be diverted. Terrible experience.
Pros: "Great crew made the trip pleasant."
Cons: "Aircraft had no WiFi, broken tray table and was pretty worn."
Pros: "Great, friendly crew and excellent customer service from flight attendants."
Pros: "Very organized"
Cons: "No issues, I found value for the amount I paid for my flight"
Cons: "The flight was delayed over an hour. Because of that, I missed my appointment."
Pros: "Not much"
Cons: "Small seat for first class; no inflight entertainment; terrible meal; lost baggage."
Pros: "Never made it."
Cons: "I eventually got to San Francisco. I missed my flight to Lihue and had to stay in the airport all night."
Cons: "I bought WiFi but never worked. Entertainment didn’t work either. It was cold. At the airport, United has huge lines for bag drop both curbside and inside. waited 30 plus minutes and gave up. Checked bag at gate."
Pros: "We paid for extra leg room but did not receive it. Our complaint to the staff was dismissed without a care. We will be taking our business to Alaska Airlines in the future."
Cons: "Service for people not able to sleep on the long haul"