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The flight from DFW to SAT started out with a 2 hour delay. It was a five hour delay with no real explanation as to why. In addition, the time of arrival kept changing from 10:00 pm to 11:00pm to sometime after midnight. Driver picking me up in SAT was as confused as I was. Flight attendants were patient thank goodness since folks were a bit upset about a 2 hour delay that stretched into 5 hours.

Flight was good- arrived early ! But ticketing with Underpricer and Kayak was poor at best- unnessacarily difficult due to how the ticket were issued

Flight attendant, forgot her name, was in front cabin, she was great

My overall experience with British Airways was good. The cabin crew were friendly and helpful, and the flight was comfortable. The food was average and could be improved, but overall, I had a pleasant experience.

Cabin staff were very disengaged, spoke with no eye contact, dismissive. Disappointing compared to my United experiences.

awful delay, awful communication, zero updates throughout the experience of a giant delay

It was decent, there was no WiFi on the flight but the FA’s gave everyone a warning once we boarded the plane. Unfortunately it didn't give me enough time to download my entertainment content.

On Time. AA is late due to maintenance all the time.

Nothing exceptional. No drink of any type, even in first class was provided for the hour and half trip.

American Airlines gets worse every time I fly them. This is the 3rd time they lost my bags in a year. I also think their employees do not care when I communicate that I’m unsatisfied with the airlines. I’m a credit card holder, fly first class, and an advantage member but I think that I’m finally going to make the switch to Delta.