The flights were on time and they did two drink and snack services. Great crew!
Landing was a bit rough
The crew was outstanding, polite, and professional.
Luggage did not make it to Paris pit on next flight which in turn was also delayed.
The flight staff of my flight to Amsterdam were horrendous. I was in an aisle seat and was woken up by the drink cart hitting my leg and a hot coffee being poured a good 7 inches from my face. This was not acknowledged or apologetic. They also took drink orders by shouting. They were easily the loudest people on the plane and made the flight way less comfortable than it could have been.
New plane. Good leg room. Good service overall.
All was good.
Carrier was small. Crew could have been more helpful and courteous.
Excellent experience with the cabin crew.
Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor.
The flight attendants could not do enough for you.
Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in.
The cabin crew were pretty good. That's about all that was good.
I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again.
The food was excelent
I have to pay to pay a little more confort
Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good.
The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me.
|Flights Arrive in||London City Airport|
|Flights Depart from||Jackson-Evers Intl|
|Airlines||Delta, British Airways, KLM|
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