Find cheap flights from Jackson to Costa Rica

Pros: "Every thing"

Pros: "Seat was ok"
Cons: "Had to take a bus to the plane at SFO. Wouldn’t have taken this flight if I had known, but they don’t tell you this at booking. Also, was told carry on back wouldn’t fit in overhead and that I had to check it, which isn’t true as I saw other passengers with my exact same bag who didn’t have to check theirs and it fit."

Pros: "Crew were very pleasant. Flight was on schedule."

Cons: "It was fine...no complaints... crew friendly"

Pros: "good flights"
Cons: "EWR is a dump"

Cons: "Usb charger would be great!"

Cons: "The plane was absolutely filthy and smelled of urine and and heavily spiced food. The seat assigned to me had liquid in it and I asked the attendant if i could have something to wipe it up and she just reseated me. Just filthy!!!! It was so gross"

Cons: "Landing can be better."

Pros: "Comfortable, smooth flight"
Cons: "A bag was lost despite being checked in at the same time as two others on a direct flight."

Cons: "Me deaf. They not communicate me"

Pros: "Boarding and in boarding took forever and the leg room was damn cramped but it was good overall"

Pros: "Friendly dervice"

Pros: "Very courteous staff and crew throughout both flights"
Cons: "Nothing. Two short hop flights"

Pros: "They have been on time for most flights"
Cons: "They never have enough room for my carry on even though I pack light. Also I always board in group D no matter if I have an aisle seat in the back or a window in the front."

Pros: "Personal service from ticket agent"
Cons: "Being referred to call the 800 number for a ticket issue instead of helping me at the counter. Wasted half an hour. 2nd ticket agent made sure I didn't miss my flight."

Pros: "Punctuality"
Cons: "None"

Pros: "Short and nice"
Cons: "N/A"

Pros: "Clean nice plane. Free WiFi Free movies. Comfortable seats. Great staff"

Pros: "Clean airplane, great customer service, cheap tickets, carryon is free, airplane has plenty of carryon space, provide free inflight drink service and inflight movies. Never Fly Spirit Airlines"

Cons: "A little cold"

Pros: "Cheap and"

Pros: "Long lines at checkin, was in line for +45 minutes, several people missed their flights, it was not the best time to be training attendants as it held up the lines"

Pros: "I’m 6’4”, much better legroom than most."

Pros: "I checked my baggage with ease.The whole trip was without any inconvience. My daughter in CO made my reservations both ways thru you. I appreciated the great $fare. We will use you again . Thank You, Merry Christmas!"

Pros: "LOVE the free movies and texting on board"

Cons: "Having to pay for own transportation and time to San Jose when flight was supposed to be out of San Francisco."

Cons: "Delays Alaska claimed no responsibility for meant my connecting flight landed two hours later than scheduled. Because it "wasn't [their] fault" I was given the option to stay 24 hours in city I never asked for, to "try again", without my baggage, the next day. No mention of compensation, no attempt to work with another carrier to find a flight because, as they claimed their flight being late to connect to their other flight is not their fault."

Pros: "for little planes, the landings were nice and easy"
Cons: "everything else. it's my fault for flying that short route. next time i will drive."

Pros: "I changed my seat so a family could sit together. The seat I took wasn't quite as well located as the one I gave up so the attendant was so generous giving me a free movie and wine!"
Cons: "I liked everything. No complaints"

Cons: "No actual meal given to passengers unless you paid for it"

Pros: "The only perk was the complementary drink while flying."
Cons: "Basically everything. This was for a connecting flight. We had to go through customs and security twice at the Portland airport because the employees gave us wrong information. They offered us a shuttle to our gate since we were running late, and then the shuttle dropped us off on the completely opposite end of the airport. We literally had to sprint across the airport with 15 minutes until our plane left, and go through security our second time where the employees were rude and not even slightly helpful. While on the plane the crew was less than friendly and short with passengers. After we landed, someone from our group was also missing their bag and was informed it was left behind in Oregon and wasn't even loaded onto the plane. Seriously the worst airport, worst crew, and worst flying experience I've ever had."

Pros: "I enjoyed it :)"

Pros: "Nice landing on windy day."
Cons: "We were delayed 35 minutes leaving the gate. At one point the pilot said there was another airplane blocking our path. LAX is the worst airport. When we arrived our luggage was delayed 40 minutes."

Pros: "Movie selection."
Cons: "Could have used more snacks."

Pros: "I was checking in in a fluster and trying to attach my bag tags. A agent came over and helped me (for some reason I had taken the entire sticky back off ha!) and then he took my bag for me right from the kiosk. I was super impressed"

Pros: "It's the first time my daughter and I have flown on Alaska Airlines and we were very impressed. The seats were comfortable, loved the "full" size tray and the overhead storage compartments were very roomy to store our carry on bags. The staff were very nice and professional. We would definitely fly this airline again!"

Cons: "All legs of my trip from San Jose to Seattle to Philadelphia and back were all delayed; so much so that on the trip to Philadelphia, I had to be rebooked on Delta; and on the trip back to Seattle, I almost missed my flight due to a 50 minute delay on the runway waiting. I found out that "officially", the plane was "on time" because the plane closed the doors on time. Also, same thing from Seattle to San Jose, we were delayed 30 minutes due to a tire that needed replacement. Again, "officially" we were on time, because the doors had closed and we were just sitting inside the plane."

Cons: "The customer service representative at the counter was cold, without a smile, and not having much eye contact while providing service and answers. That makes it an unpleasant experience while I needed to get a boarding pass."

Pros: "Staff and crew were very friendly and accommodating. Flight was good and on time."
Cons: "I had arrived from Ft. McMurray more than 3 hours before my connection, but was was paged for a search just 30 minutes before my flight boarded. Delays in security meeting me almost made me miss my flight. I didn't understand why they waited so long to do the search. It should have been done when I first got there."

Cons: "Turbulence and delay"

Pros: "You have always been the best at treating your customers and providing the best service"

Cons: "The charges on the entertainment ststem using a personal device semmed high compared to other carruers which provide the same service included in the price of the ticket. The hot food choice seems like a nice idea poorly executed."

Pros: "Service in all respect"

Pros: "Staff was friendly and boarding and unboarding was swift."
Cons: "The seats weren't that comfortable and not much leg room."

Pros: "Friendly staff"
Cons: "Needs more amenities, free in flight movies perhaps, a better smack"

Pros: "First time traveling with Alaska Airlines. Excellent customer service and comfortable seats."
Cons: "My seat did not recline."

Pros: "Built in USB chargers, friendly flight attendants, good service, good food options. One of my favorite airlines"

Cons: "First plane had a broken wing and we switched planes which was the only positive situation because it only took 20 min. Then on the next plane it smelled like sewage and yet to find out when me grandma opened her over head when we landed it was filled with sewage not pleasant at all ruined one of the passengers luggage and lucky it didn't leak on my grandmas head or we would have some real problems n"

Cons: "They were out of almost everything to eat as well as alcoholic beverages."

Pros: "We were very efficiently boarded, however there was a mechanical problem. The flight attendants helped every one know where their connecting gates were, as we have exactly 9 minutes to make that connection."
Cons: "We were very efficiently boarded, however there was a mechanical problem. The flight attendants helped every one know where their connecting gates were, as we have exactly 9 minutes to make that connection. We would like to give a shout out to the baggage team that were able to transfer our bags in such a short amount of time. And also to the San Jose flight that we did for four of us."

Pros: "left on time and arrived on time"

Pros: "the plane didn't crash."
Cons: "honesty. 29 minute flight took 3 hours. first they blamed it on waiting for luggage, then they likely realized there were no connecting fllights, so that excuse didn't work, then they were 'closing the cargo doors' for 45 minutes, then they had to de-ice as the plane had now sat for 4 hours instead of 45 minutes, had it left on time."

Pros: "The planes are made for humans not for monkeys as in some other airlines. Leg space was way better."
Cons: "I wish you could make your ticketing categories simpler. It is too complicated and cumbersome. May be you have a new category of over 75 olds."

Pros: "Crew was really nice"
Cons: "Since my first flight was delay I lost deje second one."

Pros: "The crew was awesome. The entertainment was great with a huge selection of movies. The food was really good."
Cons: "Boarding was delayed while waiting for Delta agents to come and assist people off of the plane."

Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."

Pros: "What did you like? Decent meals, no charge for cocktails, blankets, pillows and head sets for everyone, friendly flight attendants, excellent entertainment options."

Pros: "The plane was not full, so the stewardess put my wife and I by the exit seats. I am a tall guy and really appreciated it!"
Cons: "Both connecting flights were very tight time wise, and the gates were at opposite ends of the terminal. Couldn’t delta flights be closer together?"

Cons: "Flight was late."

Cons: "Let was a typical flight. About all you can hope for is that it is on time. That makes it excellent."

Cons: "Great flight. On time and friendly staff."

Pros: "Amazing crew, on time, decent coffee, plenty of drinks"
Cons: "The drinks cart was a little slow..."

Cons: "Plane left without me because they don’t know how to put gas in the plane in Jackson"

Pros: "Nope"
Cons: "They my flight"

Cons: "Cabin was cold enough to store meat. Entertainment system was poor at best. And, of course, the seats were too small and uncomfortable. Time to start looking at other airlines."

Pros: "The cockpit crew waited to turn the plan off until the Footbal playoff game was finished. I thought that was very considerate of them."
Cons: "Seats were right but that I guess is to be expected these days."

Pros: "Although the weather was sketchy and the flight was delayed about 2 hours, the actual flight was much smoother than forecasted."
Cons: "First time I've experienced a boarding procedure that seemed disorganized."

Pros: "Friendly crew"

Pros: "Delta is my favorite airline. Smaller planes with two seats two a row."
Cons: "I was told to check my luggage even though there was still overhead bin space."

Pros: "The crew was friendly and we arrived earlier than expected"
Cons: "Seats are too tight and too expensive to upgrade."

Cons: "We left 30 minutes late due to congestion and I missed a layover. Otherwise it was a great experience"

Pros: "Airline and airport staff were great"
Cons: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."

Pros: "Professional, courteous, and responsive crew and attendants."
Cons: "Nothing."

Cons: "Seatsnare ridiculously tight for a 6ft man."

Pros: "Being on time."

Pros: "The crew was nice and friendly and the plane was half empty."
Cons: "When are the Airlines going to start serving a decent coffee on board? It does not matter Delta is now serving Starbucks. Something they do that messes up the whole thing, probably overheat for too long."

Pros: "Online app to watch movies made the trip fly by. Pun intended"

Pros: "Cabin service was coffee or water. Short flight tome of 45 minuted."
Cons: "Only offered cookies...would have liked nuts."

Pros: "Flight was on time"
Cons: "Wifi wasn't working for a while and it was a plane without screens"

Pros: "Clean plane, really friendly staff, flight arrived 45 minutes early much to my surprise. I'm used to flying with cheaper airlines, I won't be doing that anymore in the future."

Pros: "How can airlines help screaming children?"
Cons: "Screaming child on plane for 30 minutes have me a headache- perhaps flight attendants could offer something like coloring books or stickers to help in the future. When I got too baggage claim the baggage claim not listed. Ticket agents declined to help, so I was walking all over try g to find which claim area to go to which was frustrating."

Cons: "Delay on return flight"

Cons: "Kids yelling"

Pros: "Easy flight. Plane and crew were fine"
Cons: "It was a short flight but no entertainment on this plane."

Pros: "That I made it to Dublin"
Cons: "The flight was delayed due to aircraft issues making us 2 hours late for vacation. THIS IS MY HARD EARNED MONEY! I literally put blood, sweat and many many tears into this trip. The flight attendant was so rude on this trip. It was like she was absolutely offended by my presence. I barely even spoke to her except to make sure of my vegetarian tray to which I got the nasty reply "You'll have to wait because I don't have it with me now". If I wasn't so focused on sleeping as much as I could I would have written her name down. No complimentary cocktails for Preferred Seating? Seriously? What did I upgrade for exactly? Literally four inches of space? Late, rude, money sucking industry who holds no accountability for wrong doings. Don't get into the Health Industry.. you'll kill people with this flippant attitude. Bleh.. I doubt I'll fly with Delta again. The thought of having to do so turns my stomach."

Pros: "the crew was nice"
Cons: "I would never fly Delta again! What you have done to the leg room, seating reminds of living in a third world country!"

Cons: "Luggage went elsewhere"

Pros: "Entertainment options"

Pros: "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. The flight crew was very nice as well."
Cons: "We arrived at the gate early only to find out that they had changed our flight without telling us so we were almost an hour extra wait before leaving Vegas. Then that flight was delayed by about 30 minutes with no warning, just late!"

Pros: "Excellent service and on-time"
Cons: "Baggage charge"

Pros: "Being interviewed as I waited in line to check my luggage. Personal touch and felt good safety screening. Bottle of water given out. The friendliness and helpfulness of the crew. I was in the back of the plane. Very cheery despite the masses of people."
Cons: "Seat size small. Although I appreciate the serving of food during the flight, felt a lot of junky carbs and sugar."

Pros: "Fairly comfortable, seated in an exit row. It was an early flight on an A319. Always nice to have free seat back entertainment. Crew was friendly and accommodating."
Cons: "Flight was overbooked"

Cons: "Just the nature of regional jet travel. Cramped, noisy. No problems, but harder to accept at the end of a 17 hour travel day."

Pros: "Crew was very nice and boarding was good"
Cons: "Plane was late because they had to move luggage around because of balance on the cargo area. Resulting that they have to take out lots of luggage out of the plane. More than 20 people did not get their luggage including me."

Pros: "Very helpful staff, airport's as well as flight's."

Pros: "I liked that I was able to get able to get an earlier flight!"
Cons: "I don't like that I had to pay $50 extra dollars for standby on both legs of my flight! I am a very loyal delta customer and these past times flying I feel like my favorite airline is turning into the bad airlines delay everytime, problems with the plane fare prices too high! I'm starting to think about taking my business elsewhere!"

Pros: "Same as previous flight."

Pros: "Smooth flight. Early arrival."

Cons: "I accidentally left a coat at my seat because the flight was late. And I was one of the last passengers off the plane. I returned within 10 minutes to the gate, but the gate agent was unable to find the coat. It was obvious that one of the cleaning crew took it and I will never see it again. The gate agent responded with a casual, sorry, as if this happens all the time. So much for the integrity of Delta employees."

Pros: "Flight, plane, and crew were great."
Cons: "MEX customs was a nightmare."

Pros: "Comfortable seats; very pleasant flight crew and they even served snacks."
Cons: "Nothing comes to mind right now."

Pros: "Nothing in particular"
Cons: "A more organized boarding process"

Pros: "Crew was good, food was good."
Cons: "The entertainment, I saw the Wifi stuff when I bought the ticket, but there was no internet connection there. Besides, no movies, no screen... boring."

Cons: "Be in time, over 1 hr delayed."

Pros: "Japanese nuts were interesting. Great stewardess."
Cons: "Some entertainment."

Cons: "Over booked"

Cons: "Entertainment selection was mediocre."

Pros: "Quick entrance from JFK"
Cons: "Horrible terminal service will not fly ever again with aueromexico"

Pros: "Luggage was found that was good"
Cons: "Horrible day nobody here to guide you or help you and then charge you an arm and a leg."

Pros: "Flight on time, all personal was very helpful and kind"
Cons: "No choices for breakfast and the one served on first class not so great."

Cons: "Not being able to choose an aisle seat made the flight uncomfortable for me and my neighbors"

Pros: "Ease in ticketing."
Cons: "The hardest part was the long layover. I didn’t dress warmly enough, so I had to keep moving!"

Cons: "Food is baad"

Pros: "Servicio. Puntualidad."
Cons: "Todo bien"

Pros: "Food, entertainment, leg room much better than any US airline. Crew is smart and efficient."

Pros: "Evrething"
Cons: "All"

Pros: "The crew was very nice helpful and always there in case of questions. We arrived earlier for about 18 minutes it was unexpected but good. Thank you."
Cons: "This time the flight had a no service bathroom in the back so because of that there was a huge line. I think in those situations the first class bathroom should be an option to use it was a little or more than that for some passengers because some times is hard to wait. But first time this happens and is not the crews fault. Thank you"

Cons: "Rough Landing"

Pros: "Captain and crew were really nice Airplane was clean"
Cons: "Food was cheap Trip was too long 41/2 hora each way when usually takes 3 hits"

Pros: "The available entertainment, the amenities, there was no upcharge for things like the ear buds. Bilingual staff that was able to communicate with all guests."
Cons: "Nothing to comment"

Pros: "Vuelo acorde con el horario establecido"
Cons: "Regular atención del personal en el aeropuerto"

Cons: "Crew standing in the back talking to each other with their backs on us"

Pros: "Good flight attendant on airplane"
Cons: "We were told to take our suite case to boarding gate and we wanted to check in our bags since I don't speak Spanish when we went through TSA they went through our large suitcase 4 times and keep all of our liquids which I knew it was not allowed but attendence told us to go any way the TSA search took forever when we got to boarding gate which still have 20 minutes before plane leaves they close The gate and made us pay full airline price all over again and waited 4.5 hours for next flight and I paid $50 on original flight for prefer seating and was not able to used any of my original price paid. Will never fly Aeromexico AGAIN!!! Worse day ever and TSA took my girlfriend iPhone during the 7 times they went through our stuff !!"

Cons: "No food"

Pros: "Close for connecting and had lots of staff to get you there on time."
Cons: "Food mediocre"

Pros: "The in flight meal was just what we needed and they got us to San Jose safe and sound. No complaints!"

Pros: "Ontime and pleasant"
Cons: "Food"

Pros: "It was a direct flight."
Cons: "The delay when departing, and the attention of the flight attendants. Also very limited kind of beverages."

Cons: "I didn’t like the food"

Cons: "Delayed hours, both on my flight to Managua and from Managua. Going through customs and having to pick up your luggage and the go back through security is annoying. What do they think has changed since the last security check? The seats are small if you have long legs. The food is not good, but I guess what airline's is?"

Pros: "La comodidad la amabilidad de las personas."
Cons: "La comida"

Cons: "the boarding time was delayed, the airplane, although the seat was comfortable, the aircraft was small, therefore, it lacked space for all carry-ons. the entertainment, even though it was innovative, if your computer lacked the correct programs you could not run it."

Pros: "Nothing. We’re not there yet"
Cons: "Everything. AM customer service is beyond horrible and unhelpful."

Pros: "Everything was ok"
Cons: "All my expectations was good"

Pros: "Everything was great!!!"
Cons: "nothing to comment."

Pros: "5 stars to the supervisor Octavio"
Cons: "The rest of the Team do not know what customer service is"

Pros: "They seemed to know what they were doing there."
Cons: "Our only checked bag didn't come until 2 days later. We had 3 bottles of tequila in that bag and the 2 high end bottles were stolen. We will never fly AeroMéxico again, and to top it off the last flight was on Delta. It's a joke that they even partnered up with AeroMéxico. I'm not happy that Kayak would even suggest this airline. Even though we are fluent in Spanish it didn't matter because the employees didn't know what they were doing anyways."

Pros: "The snack - such as it is - is certainly a step above what I get when I fly the same route on United. Also the entertainment system is much better, and free! Cabin staff are friendly and efficient. The seating is about the same as on every other airline. I was in steerage for the Mexico City - San Jose leg. A lady was seated in my window seat when I boarded, and seemed surprised when I insisted on reclaiming my seat (She had the middle seat). In contrast to Mexico City, the San Jose airport is a model of efficiency. Immigration is rapid, luggage comes out on the carousel in good time, and best of all there is a duty free shop right in the luggage claim area, so it is unnecessary to buy liquor ahead of time."
Cons: "Mexico City is a terrible airport to have to pass through. Everyone has to go through Immigration (similar to US airports in that regard) even if just in transit. However, they have few officers there, and almost half of the available booths weren't even manned. The result was chaos, with the immigration hall filled with grouchy travellers, and other travellers stuck in aircraft waiting to disembark. Expect to be stuck in Immigration for a minimum of an hour after landing; maybe plan on 1 1/2 hours just to get through Immigration and Customs. And if you are making a connection, whatever you do don't go through the sliding doors on the other side of Customs - I made that mistake once! I speak Spanish, so the following comments are not coloured by language difficulties ... Security staff are unfriendly. While there is supposed to be free wifi in the departure lounge, I couldn't figure out how to use it. A gate agent told me there wasn't any free wifi, all the time standing beside a sign that said there was. I was also singled out for a spot check of my hand luggage right in the jetway. The unfriendly lady doing that search so disarranged my stuff that I couldn't find my Kindle when I got on the plane, so was without my planned reading material."

Pros: "Hatted !"
Cons: "Extremely disappointed. The flight was cancelled and next day it was delay for about 2:30 hrs and they let us waiting inside of the plane got about 1h 30 min . I will never use air Mexico again"

Pros: "Again, great service."
Cons: "I was not able to connect to the WiFi."

Pros: "Everything. Everybody very helpful"

Pros: "Un pequeño retraso a la salía de México, sin mayores inconvenientes"

Pros: "I was impressed and very happy the flight was early. I had low expectations with Aeromexico because in the past every flight I took with you was delayed or late."

Pros: "Emelio aranda"

Pros: "Great selection of movies to watch"
Cons: "The crew seemed to be in a bad mood that night. One of the flight attendants hit my elbow as he was speeding through the aisle, causing me to knock over my drink. He didn't apologize or try to help. The other one"

Pros: "the inflight movie."
Cons: "The flight was suppose to take off from Mexico City at 945 PM however nobody gave an explanation nobody knew the time or even the GATE I got to the airport at 6 PM, the flight took off at 1210 AM not only that I get on the plane and the AEROMEXICO crew had a really messed up attitude like they didnt care, I wanted to buy a gift for my wife from the magazine they had and the lady with a attitude simply said we dont have it, and I could keep going but It was a really bad experience for me."

Pros: "the crew was great!"
Cons: "The boarding was a little delayed movies or series might be interesting to have as an option to watch"

Pros: "Exc"

Pros: "La tripulación"
Cons: "Son aviones poco cómodos me da la impresión que son viejos nada modernos Todo les suena cuando aterrizó Pensé que eran mejores La ida a México no tenían pantallas por tanto un viaje aburrido El regreso por lo menos tendría una pantalla"

Cons: "This was the most uncomfortable flight of my life. We were packed in like sardines during COVID. This was the least amount of legroom I've ever had on a flight."

Pros: "Crew was great"
Cons: "Not operating in any way like there is a pandemic going on. Both overbooked flights. Put everybody too close together and then spouted a bunch of social distancing. All words no action. No sanitizer or wipes offered. No amenities."

Pros: "American Airlines officially has the most uncomfortable seats. The seats barely recline at all, the cushions on the seats are thin and they simply pack too many seats on the plane to not feel like you’re packed in a can of sardines."
Cons: "Re-design the seating on your planes. It sucks at this point."

Pros: "Crew was awesome...love AA crew! Always and this time superb!"
Cons: "Leg room gets worse and worse...boarding sucked since they took our bags and we felt like it was only us that were singled out!!!"

Pros: "On time, main cabin extra was great, crew was nice, entertainment was great."
Cons: "No criticism"

Pros: "Nothing"
Cons: "Leg room was too small, food was awful, no taste. Bathroom smelled even from take off."

Pros: "Nothing"
Cons: "No complementary snacks. Flight delayed for several hours. Customer service personnel not helpful in changing flights"

Pros: "Nothing."
Cons: "Everything."

Pros: "Crew was nice, entertainment was good"
Cons: "Food was mediocre"

Pros: "The crew and the service was excellent."

Pros: "Once boarding, we didn’t wait long for take off."
Cons: "Being on time."

Pros: "Customer service was excellent"
Cons: "Great service always"

Cons: "Flight was delayed for no apparent reason."

Pros: "Sears are still too narrow."
Cons: "I wish I could of finished my movie !!!"

Cons: "My luggage was delayed. I received it the day after"

Pros: "The agent at checkin was so kind, nice, professional and superb...I will always fly American Airlines....you have the best checkin agents, best gate agents (super funny yet professional) and also the flight crew was absolutely amazing!"
Cons: "baggage claim in Costa Rica is terrible service...but that is the airports fault since this happens with other airlines.....something has to0 change!!!!"

Pros: "4 flights and all of them in middle uncomfortable seats. I requested aisle seats many times and counter agents were unhelpful and rude."
Cons: "Better seat options and more comfortable seats"

Cons: "Could be more caring staff"

Cons: "Flight delayed three hours."

Cons: "Nothing"

Pros: "Fast boarding and unloading."
Cons: "Flight leaving on time."

Pros: "NA"
Cons: "Multiple delayed flights leading to short connection time. Despite meeting stated time, denied entry and surprises that my ticket was changed with no effort to correct said error at the gate despite adequate time prior to take off."

Pros: "The crew was very nice and friendly"
Cons: "There was a technical difficulty with the plane, which made a short delay in our flight."

Pros: "0ntime quick boarding"
Cons: "cost to check baggage"

Pros: "Everything on time."
Cons: "The air conditioner on the plane."

Cons: "Another delay on second segment of cross country flight — this time for maintenance issues that were never fully explained. took off an hour late from DFW."

Cons: "Flight was fine. Wanted to change ticket to allow more connection time between DCA and JFK and the first two sales representative sucked. I considered never flying American again. On board crew was great."

Pros: "On time departure, this flight tends to get delayed, not this time. Good service and pleasant flight."
Cons: "I prefer personal entertainment systems."

Pros: "Even though looked like I had selected a seat assignment they were not booked. On first leg of trip had to wait until a couple agreed to be bought off their seats before we could be boarded. Very misleading."

Pros: "On time."
Cons: "They had to take my bag and because no one would volunteer... sigh."

Pros: "Leaving that airplane 8 hours after expected."
Cons: "The fact that I was delayed twice, given false information, had to wait to board because a flight attendant was late for her shift and then had to run from terminal to terminal to find my flight on my own because no representative could help me or show up."

Pros: "everything but the cabin temperature. it was very hot and uncomfortable."
Cons: "Too warm in the cabin."

Pros: "Can’t say anything good"
Cons: "When boarding crew was rude because carry on did not fit the overhead compartment. No options to choose from for entertainment. Flight was delayed almost an hour while sitting in plane. Food options almost nonexistent"

Cons: "Our flight was delayed and I missed my connecting flight, causing me to be much further delayed coming home. Spent all today miserably tired at work. I also sat in front of a very obnoxious man who was very loud and no body was telling him anything about video chatting on his speaker phone during take off."

Cons: "A passenger caused a delay in security, and as I'm rushing for the gate, the agent closed the door and told me I couldn't board. She then marked me as a no-show, while she was standing right next front of her. I had to spend the next 4 hrs on the phone, trying to get my tickets sorted out. Then, upon arriving at Heathrow,... No luggage. They told me it was still in Chicago. Upon finally receiving my bags, I find them full of sawdust and sand, and several items damaged. I will NEVER fly American Airlines again, and I will highly recommend to my friends and family to avoid them like them plague. Horrible service! Nothing but a run-around and not once did the agents apologise, even after admitting that my problems on this journey were due to a mistake made by one of their agents."

Pros: "Left close to time and arrived early"
Cons: "Wifi was offered, but could not get it connected."

Pros: "The crew was very cheerful, professional, and helpful. The food was also surprisingly good."
Cons: "The entertainment system failed a few hours into the flight, which is a big problem for an 8 hour intercontinental flight."

Pros: "The crew was very friendly and accommodating. The food as usual just snack type food for purchase as expected. The entertainment system malfunctioned and we could not watch the movie they offered. However one flight attendant was very nice and gave my kids special cookies. Nice touch!"

Pros: "Almost everything :) Great new aircraft, really nice crew and well organized boarding."
Cons: "It is a longer flight that I would have liked, but I knew that."

Pros: "Mostly everyrhing"
Cons: "Food was so so"

Pros: "Entertainment service and film variety was good"
Cons: "Seats are too small, no place for my legs"

Pros: "The newer plane is the only nice thing."
Cons: "This service is terrible. We had to run and practically knock people over to get to this flight. After being stuck in Dallas at the beginning of our trip. There is nothing organized about this company. And no concern for their customers. We heard different things from every single employee we talked to."

Pros: "Good service by crew and the food. That's about it."
Cons: "The plane was old -6 seats across no leg room, seats narrow, packed in like sardines. Isle monitors for entertainment - everyone to watch selected old movies. Sound so garbled in our seats that we couldn't watch. Almost 8 hour international flight costing over $800 USD. Terrible."

Cons: "Maintenance problems, late departures, uncomfortable airlines"

Pros: "the clerk at the boarding desk was kind"
Cons: "delayed"

Pros: "Nothing"
Cons: "we had to wait for the 4th flight attendant for almost 3h in la. The Crew at the gate wasn't even able to make proper announcements. The plane didn't provide charging stations for your devices, I would expect for a flight like this that you either have screens on each seat or you're be able to charge your devices"

Cons: "The sound did not work in my assigned seat. I could not watch any movies or partipate in any games."

Pros: "Arrived safely and captain had good communication."
Cons: "Gate agent closed door and left the gate at least 15 minutes before departure, so when myself and other passengers arrived no one was there to board us, then she got upset at us. Tray table in 11F was broken. Catering delayed the flight, and never showed."

Pros: "Had a great flight and attendants on the plane were helpful."

Pros: "The upgrade to main cabin extra was worth the cost. Extra leg room, entertainment options, and room to breathe when the passenger in cent leans all the way back made a long flight more than bearable. The crew handled themselves and us very well."

Cons: "Food"

Cons: "They overcrowded a flight in the middle of a global pandemic which shows they do NOT prioritize the health and safety of their customers."

Pros: "Love this airport. It’s clean and comfortable!"
Cons: "I had been told there was a restaurant and there was one tiny coffee bar with little to no food. Most likely covid related but still probably one of the best airports I’ve been to"

Pros: "Inflight movies"
Cons: "None"

Pros: "The food and the crew"
Cons: "Entertainment system, it is outdated"

Cons: "The remote on the arm rests werent working correctly for the inflight entertainment. My menu button didn't work. It was stuck on ESPN. The armrest is really an awkward set up. I don't want to keep shifting and possibly nudging my neighbor. Wish they touch screen like Delta, American, Air Canada,etc."

Pros: "Fast and friendly"

Pros: "Amabilidad de la tripulacion"
Cons: "Podrían dar comida, el viaje no es tan corto. Aire acondicionado demasiado frío, muchos pasajeros solicitaron regular l temperatura, no habían suficientes mantas"

Pros: "Comfortable plane. I love United Express."
Cons: "Nothing."

Cons: "Flight was canceled due to United's mismanagement of crews."

Pros: "Clean, comfortable and on time."
Cons: "Nothing"

Cons: "No screens in the seats. Food options are the usual limited fair"

Cons: "I’m 6’3, misty in my legs, so the diminishing legroom is a problem. Can’t afford business class either. You should really have entertainment for a 5 hr flight."

Pros: "Comfortable seats with screens"
Cons: "Mediocre snack"

Cons: "I didn't get to get on the flight."

Cons: "Slow boarding, no food no drinks, no tv."

Pros: "Nothing"

Pros: "Más espacio, al menos una película que ver, y algún bocadillo por ser un vuelo de tantas horas"

Pros: "The pilot"
Cons: "Everything else"

Pros: "Service, space, and staff of course!"
Cons: "Entertainment is boring and tired, United use to offer better free shows and movies!"

Pros: "Repairs caused a long delay, they kept us informed but it was a hurry up and wait forever"

Pros: "N/A"
Cons: "Long delays in both trips. 6 hours stuck in Munich & 24 hours in Luxembourg. Asked to get on earlier flight-was told not possible even though 27 seats open. Not possible to check in online and chose seats."

Pros: "Entertainment worked on this flight! And once again, I had an empty seat next to me - that's always a huge plus so I can stretch a bit."

Pros: "The flight crew was very attentive and friendly. Probably one of the nicest crews I have encountered on my flights."
Cons: "Me and this other person were waiting in the back for the two bathrooms to become available. We waited over 10 minutes."

Pros: "No food or entertainment. Crew very friendly. Tony plane"

Pros: "The plane took two hours to leave the ground due to weather. This was unfortunate and made the passengers uncomfortable but it was not the fault of the airline."
Cons: "The airline gave all the passengers access to the movies and television channels."

Cons: "Lost my luggage, ruining my trip."

Cons: "Noisy intrusive kids-clueless parents no help from crew"

Cons: "My luggage didn't make connnection."

Pros: "So they lost my bag but where super helpful and nice!"

Pros: "Nothing"
Cons: "Flight was cancelled rerouted with Delta"

Pros: "First flight delayed once board to check a broken light. Then waisted 40 minutes taxiing on tarmac in Houston because they couldn't find a gate. Missed our connection. They put us up in a low end hotel overnight. Then we had our morning flight again delayed as we waited for planes to the take off, so further delays. Arrived in Costa Rica 1 hour late. Now with too many other flights so immigration packed and took another hour and twenty minutes (when we finished there was only a 5 minute wait). Thanks United"
Cons: "Coffee and cookies. Moscow mule"

Cons: "Snack offering was caramely sugar cookie"

Cons: "Fligh delay."

Pros: "I was allowed to get off the aircraft to collect a bag I left behind"

Pros: "Attendants were amazing"
Cons: "We spent the whole delay on the plane and wasn't notified of a problem until after an hour. A lot of my time was wasted. That's not okay. Keep your customers informed."

Pros: "The boarding process is terrible, because communication breakdown is inevitable. The crew on the plane are sometimes rude, and have no patience when passing seated passengers. One air hostess constantly bumped into my arm like a bull as she passed walking down the isle. Entertainment is practically non-existent on long flights unless you pay for it. Two of my flights were cancelled last minute with little to no remorse, and I had to wait 2 days to catch the next flight. That flight was even delayed more than an hour. I was sick by time I reached my destination. Overall, United would not be my 1st choice due to bad experiences numerous times."

Pros: "Since we were the last ones to arrive at the gate because of our delayed flight they had to check our carry-on baggage with the luggage we didn't have locks and nomally what we carry in that bag are fragile or valuable things. They should at least have plastic gauzes or fragile stickers to put on the bags. I don't know the reason but the flight attendants left about the last 6 rows of passengers without pretzels or drinks. There was no device to view movies. Leg space too tight."

Pros: "Nice and comfy seats, good service on plane, fast boarding"
Cons: "No good food and the entertainment was not the beat"

Pros: "Just the crew"
Cons: "Now when I fly united i feel like flying with spirit or jet blue o any other cheap airline, they charge for everything but sodas. They don't even carry blankets. The fact that for a long (3h- 4h and 5h) flight (took 4 overall during the holidays) united didn't offered ONE movie for free at least was very disappointing. Not one of my flights were on-time!"

Pros: "Crew was very pleasant under the adverse situation"

Cons: "Same. No ffood ..poor Service and allso charging. To much for extra weight. $200 for 3 extra pounds. Ridiculous. Also charged for one check in bag..Todo much"

Cons: "Viajar en United es desastroso. Los asientos son demasiado pequeños, yo mido1.57 metros y no me podía ni mover."

Pros: "The crew were nice though exasperated with cramped new planes and crowded restrooms. Flight was on time"
Cons: "After three years of flying all around US, realized United is the worst of the three major legacy carriers. I'm star alliance gold and it's still a painful experience. Crew admitted in latest redesign of planes they've managed to squeeze another six seats in coach. My seat wouldn't go back but even if it did, would feel too guilty for person behind to do it - so little legroom on newer planes. They've also cut down on restrooms so for most of the flight there was a line of 5-6 people waiting in the aisle. American Airlines seems to have older planes but at least decent legroom (and I'm not tall - anybody over 5'10 would have to sit at an angle on new United planes!). Been very impressed by Delta's service lately. United feels more like Spirit"

Cons: "Seating is just cramped!"

Cons: "Bad snacks. Need biscotti"

Pros: "The staff was really polite and were willig to answer all questions with a smile."
Cons: "The seat I was on could not be reclined. This was most unpleasant because it was an overnight flight. You should earn the clients - even economy passengers - when this seat is the one being assigned to them. I would payed beforehand to get a more comfortable seat if I'd known I was to fly on a no-reclining seat on an overnight flight."

Pros: "Nothing"
Cons: "They delayed the flight due to "operational difficulties". I understand this happens, however, their communication towards customers was unacceptable. They first announced a 20 min delay, followed by another 30 min, then 30 more and then 30 more than then 30 more! They basically kept us at the gate for 2 1/2 hours until the found another plane. For a business like United, and flying out of their hub this is completely unacceptable. We ended up leaving at 11pm for a flight scheduled at 8. They didnt give anything in the plane to make up for it. No food, no free wifi, nothing."

Pros: "The seat next to me was empty"
Cons: "United put my bags on the next flight to San Jose, so I had to wait an extra 2.5 hours in the airport for the next plane to land in San Jose, Costa Rica while my ride waited for me."

Cons: "The seats were so small, with no space between rows that you couldn't even recline. The tv on the seat in front was so close you couldn't watch it. Miserable flight, and I'm only 5'5"."