Pushing back flight and ultimately cancelling it after multiple changes and hours of delays. Comm were terrible as to what was going on and what options were available.
Some of the passengers are coming on board with luggage so overstuffed and/or too large that have no business going into the overhead bins.
Aside from a completely packed plane, I really have no complaints.
The flight was very good and the staff was very friendly and helpful!
We landed and sat on the tarmac for 45 minutes because they only have one gate at the airport and there was another plane running late so we had to wait
The food is terrible. The staff is wonderful. Comfort is good.
Excellent check-in. Crew was good. Excellent communication from flight deck.
Amazing flight! I have never noticed the uniforms of the attendants before in twenty years of flying except today when one female had the most amazing dress on. It was beautifully designed and showed she was in charge. I never dreamed I would google who designed Delta uniforms . The ultimate compliment is when another woman admires your outfit. . I hope your designer puts it on the market
Did not get a vegetarian option in 1st class and the video was not working.
Flight was on time, the staff was personable & professional, & the plane arrived on time.
Due to weather AA chose the poor option of redirecting my next flight to Gol airlines after 23 hours of wait. Their desk is not open during the day. Seats don’t really recline so falling asleep is a horrible challenge. Only one meal for an overnight flight. Poor experience, cheap partnership.
It was ok because it’s a short flight. The attendants weren’t friendly and didn’t serve any beverages even through they announced that they would. Also. The attendants looked messy, not presentable
APU on the aircraft was not working. No AC while boarding. Plane was extremely hot and uncomfortable. Ground AC failed. Miserable experience. Arrival at DFW, no gate available. Not sure why that keeps happening at DFW.
Awful. Original flight was delayed 5 hours. Had to to take a connecting flight instead of direct. Had a 4 hour layover. I missed all of my morning meetings getting in 5 hours later than I was supposed to and had to change to take a later flight the next day to get them back in which cia time another $150.
It was very difficult to stretch my knee out and I am very short. I also had a torn tendon in my knee which made it extra uncomfortable anyways. My husband is 6'2" and I can't imagine him flying in that plane.
I was late from Jacksonville, FL but the limited interaction I had with the Philly crew was great.
Delayed 4 hours from Charlotte to Nashville. Could have driven there faster. Information provided by AA was sparse.
Gate change was a little tough but it was a good flight otherwise
Great flight, great service but most of all- our luggage made the trip with us.,
I rarely vote ‘Excellent’ but this AA flight out of LGA was amazing. On time departure, early arrival, amazing crew, smooth flight, baggage came out quickly. It was the best airport/ flight experience that anyone could ask for/dream of. Highly recommend. I usually fly Delta but American Airlines really stepped up their game.
