Friendly flight attendants, Did not care for the food. My headphones did not work because of a faulty jack at my seat.
Entertainment was poor at best. Very old movies and tv show and not really good ones .
The planes are getting quite old, the staff are quite ok good ok thanks Garuda
I liked most things except the cabin was way too cold for most of the journey. I prepared by putting on long pants, shirt, jumper, shoes and socks. Still cold!
It’s been a while and I saw lot of improvement. Flight was on time, friendly air crew, good food and comfy leg room.
For ground ticketing crew to honor the seat I’ve chosen instead of separating me from my family WITHOUT INFORMING me!
Good, ontime performance...hard products is somewhat out of date
Food quality can be improved for the price of the ticket.
On air services are excellent. The Garuda Lounge at Terminal 3 Soekarno-Hatta International Airport need to have special management attention in cleanliness and the service quality.
I hopefully cancelled this flight and will get a refund. I am disappointed that you did not stop alerts about this flight and seem to think we went on it. It doesn't seem like your company communicates well internally. Also from my end, I hope you have some clout to resolve things. That has to be part of the package you offer. Thank You, William Ashley
Pretty excellent. I don’t know what the pilot could have done better with the bumping ( there was a storm) nor what happened to my ears coming down into bendigo. It doesn’t happen coming down into Sydney just the return flight. I wonder why?
Loved the staff. The economy seats could have been bigger.
Airport and crew experience was excellent. We had to queue for the runway - no one’s fault, but it did mean we were 30 minutes late leaving
Overall good experience with flight and airport wheelchair staff. Also got Indian food in the flights
I liked the service, the menu, and the comfort of the seats! Even tho we were seated by the bathrooms, the reclining seats and movie selection was very good, my husband and I didn’t mind at all
Very good as always, stand out airline. The passengers whom choose to stuff baggage that otherwise should be checked-in is a real bother but that's not the airlines doing. A real frustration that passengers just don't want to check-in luggage. This is a pet hate unfortunately.
It’s a two prop flight so I had problems with my ears on re- entering ! But otherwise fine
I love flying with Qantas. There was no onscreen entertaining on this flight, and only a snack provided (not a meal) but still better than Jetstar or Virgin (in my opinion) so still happy.
The food was terrible. And the flight attendants were very rude. One flight attendant wouldn’t help a passenger lift their carry-on. Another flight attendant wouldn’t give a man an extra blanket. And they walked by not even looking at the passengers to see if they needed a glass of water.
Wheelchair assistance to move through the terminals and to/from the plane door was excellent. No vegan snack on the flight, only something with salami and cheese in it.
Nice new lay-flat seats in Business Class!! What a wonderful experience!
Well it's strange everytime going the flight is late coming back the service is superior
The flight to GES MNL sucks, there was no entertainment. There was no footrest. So the business class seat was not comfortable.
The staff was wonderful. Really took good care of me. The food was not my favorite.
I can't complain. Flying with Philippines airlines was the best choice. They are the best option in the Philippines.
Flight left and arrived on time. Preloading area in Manila could use some help. Area needs to be bigger to at least seat the passengers while waiting. Crew is great nonstop to MNL is a game changer.
Everything was great, except for the inflight entertainment, which wouldn't work on my Samsung Zflip. The flight was smooth despite the heavy rains exiting Tokyo. The cabin crew were very attentive and friendly. I had the pork katsudon, which was very tender and flavorful.
Expensive and yet uncomfortable. Was told by the crew to get back to us for the breakfast meal but never returned, my child was hungry
Flight left on time landed early, Crew was great , never an easy job. Bags arrived in a timely manner . Good job all in all.
Ground and flight crew very courteous and professional. Seats are just ok. Entertainment could be upgraded with newer movies. Food was not good at all.
