Older plane with finicky seats. Crew often seem to focus on "pet" clients and over extend services to some over others. I get less attention since I'm not a regular business class client. Regardless, I've paid the money and would expect equal attention.
Be honest of what you sell: This was sold as Business Class on all three legs, while the JetBlue plane didn't even have business class seats, and wanted $164 for extra legroom seats.
On Turkish it is all about the food and the service. I am overwhelmed with the quality and variety of the dining service offered on business class. I prefer the updated A350 to the older B777 cabin layout, but both are comfortable. Flights left and arrived on time with updates from the captain. I will definitely fly with them again.
Requested food options were always finished. Supplied food items were good but of course not the desired choices.
Very bad experience with turkish airline tk 0001. Very uncomfortable seats and food ran out and crew was not helpful
Worst experience with boarding once we left the wheel chair even traveling business we had to wait with all the crowd for the bus to take us to the plane then climb the stairs with our bags When you pay extra for comfort and convenience and you don’t get any is disappointing
The food we received during the flight was excellent. The service was very friendly. Definitely the best value for the money when flying across the Atlantic.
I liked everything: the work of the flight attendants, the work of the crew, the frequency on the plane and in the toilet.
I recently flew with Turkish Airlines, and I can confidently say it was one of the best travel experiences I’ve ever had. From the moment I boarded, the crew was incredibly attentive, warm, and professional. They went above and beyond to ensure everyone was comfortable and well taken care of throughout the flight. The highlight, however, was the food! I’ve flown with many airlines, but Turkish Airlines sets the bar incredibly high when it comes to in-flight dining. Every meal was fresh, flavorful, and beautifully presented. The variety of dishes, even on a long-haul flight, was impressive. It felt like dining at a high-end restaurant at 35,000 feet! The seats were comfortable, the entertainment options were great, and the overall atmosphere made the journey enjoyable. Turkish Airlines truly excels in combining luxury and hospitality. I wouldn’t hesitate to fly with them again—highly recommend!
Old aircraft, very very low business class standards, no privacy between the seats, horrible old TVs, tiny bathrooms.
Very poor service, will never travel through saudia airline also worst experience at jeddah airport, all the people act like very racist even we belong from a same religion but they don't have any humanity. Very big language barrier no one speak proper English so they don't understand us very poor service. I was traveling with family and with infant they give us very hard time. No one like to answer a question and there attitude is extremely no welcoming. Not recommended specifically jeddah airport and their services and staff. Will never take layover or any flight through jeddah. Thank you
They destroyed my baby’s stroller and the seats was broken
Economy seats are better than most other international airlines. Crew is nice, food is halal and pretty good. Seatback tv selection is ok, not great. Wifi is poor and crazy expensive, "free" messaging lasts 15 minutes and capped at 3mb, full flight plans are $50 USD and still very tightly data capped.
Food could be better. Bread should be warm served with butter. Bread quality is bad and cold served.
Entertainment for non Arabic speakers is very limited. Seats were comfortable. Seat map while booking showed 2-2-2 config, but the flight had 1-2-1..
It’s like two different companies managing fligh from DC and totally horrible company between Jeddah and Cairo
Route from DC was ok nothing special or bad From Jeddah to cairo horrible First flight got delayed by 3 hours no explanation so what ever Arrived in cairo to find lock on my bag Saudia crew in cairo didn’t know who did could not open had to break my bag zipper to open my luggage
The best way to fly is saudia airlines flight Every thing is better (Number one 🫶) Thank you
There was not enough meals to serve in business class. The crew was busy and not very accommodating. They talked to each other more than attending to the passengers needs. Not professional at all and not properly supervised at all.
Much better than our first flight. Perhaps healthier food options and more food.
I have paid extra money for my special meal service but I received the the local food. Which is not acceptable.
As I mentioned flight from NY to Bangalore was excellent but the return flight from Bahrain to NYC was mediocre, Looks like a old aircraft also not much choice in entertainment.
Pretty much what you'd expect for an economy flight. The crew were excellent as usual. The food was ok, but nothing special.
Staff is rude and condescending. Airline is badly managed. They take away their flimsy earphones and blankets one hour before the lading. I’ve never experienced this with any other airline. It’s a very portly managed and run airline that should be avoided.
Did not have to leave plane. However found the wait tiring with nearly a full plane boarding at Male and being unable to get out of seat due to cleaners security and a full plane boarding with hand luggage. Staff were excellent despite a long and tiring flight due to stopover.
The boarding was late. The check-in board said boarding closed but the boarding hadn't even started. I have spine issue but not eligible for wheelchair since I can walk. But we were taken to a plane with stairs to climb. I requested support with the handcarry and was told that I shouldn't have booked this flight without wheelchair. Instead this information should be public if this plane has sky bridge or stairs. The infotainment system did not work either. And the plane was very loud with very less legroom in economy.
From the start of the check-in process, the associate was unprofessional and claimed that my ticket was incorrect, attributing the issue to Gulf Air. However, they failed to provide any clear explanation of what was wrong. After an extended wait of 45 minutes, the issue was resolved, and we were finally issued our boarding passes. Upon arrival in Paris, we faced further delays as the stairs to deplane were not functioning, resulting in an additional 45-minute wait onboard. This delay posed a significant risk of missing my connecting flight.
Food could have been better Entertainment was absent even in Business Class
The flight was a transit and I had my boarding pass from the departure. I have talked to the check in person to set me up close to my family seats and ended up with my wife in one seat, 3 years old son in different seat and myself on different seat. very disappointing and overwhelming.
New aircraft, new and modern. Crew could be a little more smiling.
This is my second time within two weeks using them. I have bad experience with their Internet. They charge me $35 for Internet worked only for 15 minutes and then disconnected and they don’t even give me a credit or refund my money or give me a voucher about the food. It’s very bad test. There is no test actually and barely cooked still raw.
I was most disappointed with the flight crew in business class. They were not attentive at all. Everything I needed, I had to ask for. They did not offer refills, did not ask how the meal was, did not offer anything else when I didnt like the drink that was poorly made. When I asked for snacks, they told me to go to the front and look at what was set out. This was the worst RJ business class crew I have ever encountered. They made me feel like I was a bother - even for a simple water. No smiles. No thank you. No my pleasure. These are the reasons you fly business class. At least the crew can smile and act like they are happy to be there. For 14+ hours, I felt like an inconvenience. Poor review.
Crew was apathetic, in seat hardware was old and barely functional, WiFi (which I paid for) didn’t work for half the flight (I was refunded). They gave 2 meals on a 13 hr flight, whereas Etihad gave 3.
Excellent service all around thank you Royal Jordanian crew for the attention you have given us
The flight was fine. There were a lot of babies and toddlers that did not do well on a 12pm flight that lasted for 13 hours. Some were awake and cranky all through nap time and bed time. I don’t understand why Royal Jordanian does not have WiFi on its planes, even for a fee.
Very poor we had bad service in our first flight our flight was delayed 3 times and waited 12 hours in the airport till they finally canceled the flight giving us no reason then had to get a hotel in newyork and depart the next day on the same plane that we had boarded the day before and was dirty from us boarding and un boarding it was the worse experience!!
Worst flying experience ever. Both kids fell sick from food afterwards. In flight Service was missing. Same food served for all meals and that too stale which made us sick.
I had bad experience, this flight from Amman to Detroit was delayed for 40 hours!!!! The staff are rude & the food was not good at all.
Regarding the boarding: it needs more efforts to make it more convenient
Had a bitter experience with RJ, and had the challenge to login to account no information about what went wrong and not being able to select the food option after check-in flight they don't have any vegetarian food option on the flight, and they told us to have to select the food option before boarding :( i had the challenge of login into my account, with explaining all the details to crew members they told they don't have any vegetarian food to serve for my entire family throughout the journey and my baggage does not arrive to the destination on time. Overall its very bad experience for my entire family
The temperature in the plane was very warm, never experienced in any airlines we have flown, normally its freezing. our trip from JFK to Cairo was unbearably warm.
The food was horrible and the service was even worse, the entertainment was broken and missing control stick, even boarding was unorganised unprofessional, even the seats was loose, 5 hrs delay going and almost 3hrs delay coming back, the only thing is direct flight but with all the delays I can get a lot better airline for cheaper and a lot better service.
Very basic service in business class. Mediocre will be the right word to describe them. Also, we arrived 8 hours late.
Has upgraded from inside from leather sets to new version of touch screens ,,thank u
flight was late, after landing they made us stay 30 min-hour on the plane, very uncomfortable and not clean at all. Trash all over the plane very unsanitary
So bad we never travel with Egypt air bad service smells bad food bad Ching my sets to back
Boarding was a nightmare. Still the B773s don’t have WIFI and are a something from the 90s in terms of comfort.
The bathroms were disgusting by the end of the fight.
I liked how nice the crew were. The seat could be better and more comfortable. The movies could be newer. The entertainment movies were all old
Like the staff. Food was ok. Entertainment was old and many monitors did not work.
