Daily cleaning, installation of cabin HEPA filters on flights from Kalispell to Asia
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Scores according to KAYAK customer reviews
Pros: "Landed safely at PHL."
Cons: "Flight was 2 1/2 hours late after having to change aircraft following initial boarding."
Cons: "No turbulence"
Pros: "Boarding was efficient and on time."
Cons: "The temperature was so hot at one point I was getting sick to my stomach. Twenty minutes later I was putting on a jacket."
Pros: "Everyone was very friendly."
Cons: "More room."
Cons: "No video working"
Cons: "We purchased tickets for nicer seats. When our flight got delayed for some reason American Airlines automatically rescheduled us for a flight the next day with a 17 hour layover. When we called American Airlines after 30 minutes on hold we got back on our flight but our seats were gone and no refund"
Pros: "The crew was great. The plane was clean. Both flights were on time and went very well."
Cons: "The one thing I must say could be better is limiting people to one carry on bag. There were a few people that held up the boarding process because they had more than one bag and they were trying to find a open slot in the overhead compartment."
Pros: "One flight attend was especially careful of not hitting elbows with cart coming down the aisle."
Cons: "More food options! And, as always, more room in seat."
Cons: "The constant updates on delays was pretty miserable."
Cons: "App continued to crash. Couldnt watch movies."
Pros: "Smooth ride"
Cons: "They need more space and better food"
Cons: "The crew seemed annoyed and not into it."
Pros: "Great entertainment and crew."
Cons: "The seats are too close together. Sure, I could’ve paid extra to have more legroom, but the flight was already expensive enough. Please spread the seats back out a bit and charge us all the same price."
Pros: "I loved everything"
Pros: "Everything was time."
Cons: "Sitting next to the toilet."
Pros: "Good pilot/ crew to passenger interection. Great movie and entertainment selections."
Cons: "Turbulence but airline / pilot can't control that."
Cons: "Small, cramped seating"
Cons: "Kept the lights on for too long serving dinner. Forgot to serve the middle section beverages during breakfast."
Pros: "Generally, the stewardess are new (slow service), but very kind and considerate."
Cons: "I take this flight quite a lot. These comments are for this flight (MIA/MSP) - but not necessarily only for this exact flight that I took on 10/1. To be clear - the crew says "this is not AA", it is Republic Airlines". Well, they must think of themselves very poorly. Their food in first class is always changing - oh, I meant only the names for the same exact meal change. "Grilled Chicken with Couscous", "Grilled Chicken with Risotto", etc.. - all cold meals as they do not have an oven/microwave? on the plane. They are charging first class international prices for economy domestic service. For this amount of money, they should have better meals and a more modern airplane. The first class is always freezing (even in summer) while the rear cabin where the crew stays when not working, is hot. So if they make the first class happy with the correct temperature, they cook in the back. I have also observed more people than usual coughing and getting colds - both ways - than any of the other flights I take regularly (over 115,000 miles on AA this year). I would suggest that AA make it clear that Republic must offer better service to their customers - especially for the large airfares they are receiving."
Pros: "Nice crew Spacious plane"
Pros: "The help on getting on the plane and the pleasant staff on the flight"
Cons: "The food"
Pros: "Each of the flights arrived on time"
Cons: "Documentation initially was a bit vague around which legs of the 2 Stop Flight would be handled by American and which would be handled by Latam though that is probably more of the website problems"
Cons: "Flight delayed by 35 minutes"
Pros: "Service was prompt and we arrived on time"
Pros: "Due to weather my flight was cancelled. Before I even realized it I had been rebooked on a direct flight. No glitches, no headaches. Perfect!"
Pros: "Friendly crew"
Cons: "No entertainment."
Pros: "Great at all."
Pros: "Quick boarding and luggage pickup."
Cons: "Mediocre staff. In my experience United is more friendly and welcoming."
Cons: "Prices are high and changes are frequent on rates"
Pros: "This is a old 767 I was on. No individual TV's. The reading lights never worked. I chanced it on buying the wifi for $19 dollars which turned out to be super fast and I was able to stream movies. Meal and drinks and beer were included. But no way to charge your phone with out a car charger. This plane had no AC ports."
Cons: "I liked the food was included and beer."
Pros: "There were empty seats close to me, so that was great. The food was pretty good and it was nice that the wine was free."
Cons: "The screen on the back of the seat in front of me did not work well at all so it was difficult to watch movies. (I had to press multiple times to change the screen from one display to another.)"
Pros: "On time, upgraded at Dallas"
Pros: "Full flight which is to be expected flying in to Orlando. Badly done seating, I think every group was separated from at least one person in their party. Several people weren't given seat assignments until time to board, even if other people in their party were assignments seats when checking in. No ecplanaation of why. In flight entertainment was an older movie. No options, and no sound if you forgot your own headphones."
Cons: "The seating assignments of lack thereof."
Pros: "As somewhat experienced travelers, we know to keep carry on luggage as tight as possible. I was pleasantly suprised to see that overhead bins were not full! We didn't have seats next to each other initially, but the gate agent put us in the exit row with extra legroom!"
Cons: "Nothing comes to mind."
Pros: "The crew was really good. They made more rounds compared to other airlines and were always available."
Cons: "There was no tv screen available at the seats. That was a big surprise for me. This is very important to me, it helps get through a long flight. Although I loved the crew, I will stay away from AA for long flights, need my movies!"
Pros: "Flight attendants were very nice, food was adequate."
Cons: "Boarding, not their fault but I was selected for extra security! Took me to a separate area, made me take off my shoes, pulled out the insoles, emptied my bags....and then left everything out for me to rearrange."
Cons: "They did not check the toilets before we left so we were diverted to St. Louis and I arrived in charlotte 3 hours late"
Pros: "Clean, friendly staff, great baggage tracking. Smooth flight."
Cons: "Overcrowded, but that's the same no matter where. Usual rude frequent fliers."
Pros: "Chargers in the back of the seat for devices Friendly staff Nice quality airplanes"
Cons: "Paid for WiFi, and it was very choppy and slow. Took over 3-4 min, and several refreshes to send/receive an email."
Pros: "The flights were on time. The crew friendly and seats comfortable."
Cons: "Not a better selection of food items."
Pros: "Flights were first class. I liked knowing the reputation of Avianca and that it is not known for cancelling flights. One of the best landings ever and in a challenging place!"
Cons: "The snack was basic, however it is a 1-hour flight"
Cons: "That there is no internet"
Pros: "Baggage handling is very slow. Speed it up with baggage manager changes."
Cons: "Baggage handling is very skow."
Cons: "Delay with out any real information or updates. Nothing done for the inconvenience. Will not fly American Airlines."
Cons: "Lots of empty seats but was not available seat choice options when checking in"
Pros: "Arrived 25 min EARLY for a change!"
Cons: "Separated from luggage"
Pros: "How easy everything was"
Cons: "The delay"
Pros: "No delays all on time United gets A+ for service"
Pros: "Grrat seat 20a lots of room"
Pros: "Everything was on time and as far as flights go, it was uneventful which is what you want on a long haul flight such as this."
Cons: "Food options have gotten old as I have taken this trip many times for work, maybe mixing up the choices a bit."
Cons: "Arrived early. Sat for 15 minutes on the tarmac with at least two other UA EMB145s waiting for our gates to open up."
Pros: "Polaris seating is very roomy and comfortable"
Cons: "No jet bridge for our flight. We had to be bused way across the airport and climb stairs to board, which made the whole boarding order meaningless. Surely this flight deserves a jet bridge from the actual terminal gate. Also, our bags did not come out in Houston and a United person told us there were no more coming, so we cleared customs and went to our next flight. This caused us to wait 1 hour in San Antonio for our bags to show up on the next Houston flight!"
Pros: "Arrived much earlier than expected and very smooth trip"
Cons: "Screaming small child for first 30 min of flight"
Pros: "The take off and landing was smooth not alot of bumps"
Cons: "O'Hare airport is too much of a confusing adventure. You get off the plane and you have to find the certain gate you need then proceed to the lower level which is a long,long,long walk then trying to figure out where your luggage is, but if you have the app of whatever plane you are using it is much easier. Does everyone know about this? I didn't."
Pros: "From Ohare to Wausau is only 35 minutes, so . We did have a beverage service and a snack !"
Pros: "Over all flight was good.."
Cons: "Our plane was delayed 4 hours ..I waited at the Austin Airport all day before boarding plane coming from the Atlanta airport due to the outage ..noone was informed of the delay while waiting for boarding. I had missed my original flight and was bumped to a later flight which turned into waiting 8 hours to board ..so, I really was frustrated."
Cons: "The “entertainment” system was more like a “frustration” system. The wi-fi was painfully slow. I had to use a different browser. Then download software. Then close a separate browser. Then download more software. At each step, I would scroll through an entire list of movies (painstakingly slowly) to get to the one I wanted, only to find that I needed to do yet another slow process before I could proceed. Finally, after 30 minutes of effort, I was watching my movie! And then 10 minutes into it, it cut off and I could not re-open it. Thanks for wasting my time and killing my soul with this “entertainment.”"
Pros: "Chill easy flight no issues"
Cons: "Nothing. Everything was cool"
Pros: "The flight was fast."
Cons: "The flight attendant was an angry person. Her attitude was appalling."
Cons: "Shitty service ,...."
Pros: "A list we were given a nother. Day to travel"
Cons: "2.5 hour delay, people were nice, but I missed my connection."
Pros: "On time! Love being in boarding group 1 or 2!"
Cons: "It's a short flight so there is not much to enjoy other than the safe flight... which is a lot!"
Pros: "it was ok just a long flight"
Cons: "food too high"
Pros: "Niven cabin crew, helped without complaint when my daughter had an embarrassing accident. Very nice crew."
Cons: "No in seat free entertainment"
Pros: "Everything was on time!"
Pros: "New planes have a bit more room and we arrived early"
Pros: "I was impressed that he came into the cabin to talk to us face-to-face instead of just over the intercom. He was friendly and humorous at boarding, and completely serious when he needed to divert. Explained clearly why and kept us informed of next steps."
Pros: "Quick boarding m"
Cons: "1.5 hour delay"
Pros: "Seat flight comfort"
Cons: "TSA, food was bad in first class,"
Pros: "Nice easy one. Quick flight, on time, no issues."
Cons: "$6 for one hour of TV is ridiculous"
Pros: "The people on the flight with me"
Cons: "Landing poor route and way to much turbelance worst flight I've ever been on. As well as I was almost late for my other flight because the pilot took forever to get to the gate"
Cons: "Because of plane problems I had to wait until the next day to fly home. Very inconvenient."
Cons: "Flight was very cramped and overbooked. Many overhead bins were broken shut and couldn't hold anything- causing overcrowding of bins."
Pros: "I liked how the flight was on time and short"
Cons: "I didn't like the fact that the plane was small. I am 6 foot and it was extremely uncomfortable to sit in the seat for only an hour"
Pros: "Our flight attendant on 4789 was exceptional. She was funny entertaining. Nice lady"
Cons: "The customer service and lousy desk agent made my flight that much worse after flat out ignoring me."
Cons: "The old old plane that I flew the 1st leg of my trip. Not having TV or movie screens."
Pros: "Trip and treatment were ok... but tv is way expensive. Avianca offers you a wide range of movies and tv series for free."
Pros: "Quick flight to Chicago"
Cons: "The attendant was kind of rude"
Pros: "Flight delayed 3.5 hours due to server error. I tried to grab another flight from customer service, got a rescheduled flight but now their hotel reservation system crashed. Now I'm laying on a bench in OHare by United Customer Service- unable to board the original delayed flight and no hotel room for the night. I'm so anxiety ridden and exhausted that l am physically ill. I finally got a room at the Hilton OHare at 12:30am. So much for that 9pm flight."
Cons: "This was the worst flight delays of my life. I have lost all faith in United. Tech is such an important factor to a successful airline and United needs to ensure performance and proper maintenance across the board."
Pros: "Appreciative of friendly and professional crew"
Cons: "seat didn't recline"
Pros: "We booked our trip on United and they were the most accommodating airlines for the deaf (3 deaf in our group of 6) by far. They made sure we were all set, came by our seats to ask if we needed anything, etc. I will definitely fly United every chance I get."
Pros: "Attendants were nice."
Cons: "No entertainment screens & last seat didn't recline."
Pros: "Brand new plane!"
Pros: "The crew kept you up dated, and they were caring."
Cons: "I loved it all"
Pros: "Staff are nice and helpful."
Cons: "Everything is an additional cost! Food, tv, beverages and that is not how it is anywhere else unless you are on a budget airline or flight which this was not."
Pros: "We arrived early."
Cons: "Boarding took a very long time."
Pros: "Some gate agents were very helpful and friendly with making (gratis) layover changes due to weather issues in my original layover city."
Cons: "They don't assign seats ahead of time, in FCA...too much "juggling" people around prior to boarding."
Pros: "The employees were very helpful."
Cons: "Leg room was good in exit row seat but the seat itself was awful. Very uncomfortable. Having flown in exit row sests before was surprised at hiw bad it was."
Cons: "They delayed the flight because they had no flight attendant. They delayed it every 15 minutes from 450 to 715 and then just stopped updating us at all. We all waited with no food or drink or any news. At 815 they cancelled it and sent the whole plane to customer service to wait in line. Most of us had to stay in Wash and leave the next day. They offered us nothing except to rebook the flight. The boarding crew was laughing and joking the whole time with zero regard for our discomfort or ruining connecting flights! Never again."
Cons: "The airplane was freezing, and I'm 23 years old and very used to flying."
Pros: "There was a fairly entertaining TV show playing."
Cons: "The flight was only about half- full so when we boarded there were a lot of empty seats. In that situation been told before that we could change seats and spread out if we wanted to, but they didn't say anything. I was going to ask, but there were 2 flight attendants just leaning on seats & talking up until they announced to prepare for departure. Then during the flight when passing out snacks she handed me one and didn't even offer one for my husband sleeping next to me. She moved on the next row and was gone so quickly I didn't even have a chance to ask. When she came back around for drinks, I asked for 2 drinks (1 for me, and one for my husband still sleeping, in case he woke up), to which she responded, "I just won't open it then." She gave me just the can of soda, - no cup, no ice. So when my husband did wake up, he just drank it from the can. Oh, and it's a good thing my husband was sleeping for a portion of the flight because his monitor wasn't working."
Pros: "The crew was polite and very professional"
Cons: "The food was disgusting"
Pros: "Ground and flight crew were all pleasant and professional"
Cons: "This flight is always fully booked - book your seat early if you can."
Pros: "Much more comfortable."
Cons: "Lavatory still dirty."
Airlines flying from Kalispell to Asia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kalispell to Asia
Masks required on board, masks provided on flights from Kalispell to Asia
Social distancing seating
Middle seats unavailable to book on flights from Kalispell to Asia
Testing for antibodies, testing for symptoms for flights from Kalispell to Asia
Waiving of change fees. Search flexible flights from Kalispell to Asia