Good crew!! Entertainment screen not as good as SAS
very comfortable seats, and plane landed early
no free entertainment for personal devices. screen was broken and controller did not work.
Loved the hindu vegetarian food. Incredibly tasty and I didn't expect it. No delays. All went smoothly.
Movie selection was weak.
Glad to have lots of rice options for food!
We booked with ANA but got put on a United flight on the way back. ANA was so much nicer. We were really let down flying United, having booked an ANA flight. When they swapped our flight, they didn't seat us all together either. United crew should take lessons from ANA!
extremely cramped, overcrowded
Direct flight, sketchy weather but we arrived pretty close to “on time”
The flight was safe.
Hi. I was shocked that there was no food served on the 6 hour flight from Boston to LA. And the seats are way too small. I’m not large and I felt like I couldn’t breathe. There wasn’t enough help, either.
The flight had no pilot assigned to the flight yet the attendants still boarded us. Then we waited on the plane for an hour before exiting the plane. The attendants gave us little information on flight alternatives and when the flight was finally allowed to board again, they did not announce it and so had I not been waiting close by, I would have missed my flight. It was extremely disappointing but not shocking with all the scandals that have occurred this year with American Airlines. I do not recommend flying with them.
We left late and then got stuck on the tarmac for almost 45 minutes upon returning.
Crew was lovely. Attentive but not annoying.
Not until the cabin doors closed did I realize the plane didn't have an individual entertainment system.
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