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As I said I never took the flight back from due to earlier delayed that prevented from taking the second trip back and nobody helped me to rebook from kayak

Upgraded to first class. I would consider the first class on that plane to be only slightly more comfortable than coach. Long delay.

It’s love good long way travel!! I always want more give me price down i want ever month travel I miss travel only North Carolina to Thailand in my love her !!

Efficiency of supporting mechanical teams who changed a wheel on airplane in minutes. So no delay, and pilot made up the lost minutes in flight. Comfortable seat.

I was not clear if food was offered or not.

They did not offer coffee on a 7am flight…awful!!

Check in for 5am flight at RDU was hampered by American check in counters being seriously understaffed , was told even supervisor called out. Took so long in line for special services check in that we missed our 5am departure even after arriving at 3:30am. Had to be rescheduled to later flight from Charlotte to St Thomas.

The Charleston, WV airport was cute. Very good staff and small enough to feel comfortable. The plane had more leg room than bigger planes. Much more comfortable.

I very rarely fly American and my experience today reenforces that is the correct decision. While the staff were all very courteous, our flight was first thing in the morning so there was no reason to be delayed, yet appropriate maintenance checks weren’t completed prior to our flight so we were delayed multiple times. Not a great showing, American Airlines.

More room. International flight - by the time you put your purse and shoes under the seat in front of you, add in the pillow and blanket they give you- makes for tight fit.