They don’t have order while boarding No space for the carry on- they didn’t ask to check them for free.
Staff wasn’t particularly friendly, seats were the most uncomfortable ever
excellent service and crew
it was quite comfortable
luggage got delayed by 2 days. No dresses to even wear. Plus lufthanse didn't know where my bags were.
Food was great
The fact that the in-flight meal was as cold as the crew, and you got to pay for that coldness. Just love it! You get me right?
The Montreal-Vancouver route was by far the worst. The attitude of the crew was denigrating and arrogant.
The plane was quite new, and that's pretty much it.
The food is unsuitable for human consumption and so as some of the crew were unsuitable for the position.
Had an aisle seat.
I thought boarding was more difficult than normal with the gate configuration. Hard to hear announcements.
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