Cabin crew was wonderful and very attentive. Smooth flight with good food. 787 Dreamliner for a long haul 13 hour flight. First airline where I see the cabin crew clean the lavatories mid-flight! Overall a great experience.Would fly again.
I let the crew know that I was a Vegetarian, so they were more than helpful in providing me with options.
Cheap and service was okay
Seats are uncomfortable They lost my luggage.
Transfer was handed well between domestic and international terminals, but not a moment to spare. Cabin crew was attentive and highly professional. The announcements were handled well. Will fly them again!
In Guangzhou there was just enough time to transfer between flights. If there had been a delay, I would have easily missed the connection. The connections at Guangzhou involve multiple gyrations of shuttles between terminals and immigrations, etc. There was an opportunity to upgrade the cabin while boarding, but was not well announced or implemented. I would have welcomed the chance to upgrade.
Very attentive and pleasant stewards in business class. Boardjbgblrocedures good.
We had to climb up stairs to get on the plane. There were elderly travelers who struggled to carry their hand luggage. No help was offered This needs to be remedied. Food also was not too palatable. Could be better Difficult to understand English of the announcements. Also when delayed in landing no announcements made br the captain though we were hovering in the air for 45 mins.
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