Daily cleaning, installation of cabin HEPA filters on flights to Baltimore/Washington
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Scores according to KAYAK customer reviews
Cons: "Pushy crowd.."
Pros: "Everything was great. Easy boarding great comfortable seating and friendly efficient stewardship"
Pros: "Everything was on time!"
Pros: "I got the vegetarian meal I asked for."
Cons: "Flight was delayed, because of the boarding process with immigration"
Pros: "Staff extremely friendly and helpful"
Cons: "Old plane with no individual tv screens!!! Didn't know these planes still existed!"
Pros: "Extra blanket and pillow. Empty seat to sleep in. Fairly clean interior for the most part."
Pros: "Flight attendants were nice"
Cons: "The seats were incredibly uncomfortable. There was no leg room and 122 of the space below the seat in front of me was taken up by a metal box attached to the seat. I couldn't put both feet under the seat in front of me. The food was bad tasting and overly processed. We were fed a lean cuisine. The entertainment was from mounted tv's in the aisle. At this point, all planes crossing the ocean should have individual tvs for a customer to watch. They had this 15 years ago, how do they not have it now."
Pros: "Flights lately have been a huge disappointment but American Airlines was great! Crew was so pleasant and helpful,food was good and the "entertainment" was too! I'll definitely fly with them again!"
Pros: "All good! Nice staff. Easy travel."
Pros: "The crew was very efficient and friendly while handling everyone. Flight was smooth, food was good. I went to the wrong terminal and did not know that the advertised finair flight was actually American Airlines, the AA ticket counter attendant went all out to make sure I made it to the gate. All this with less than an hour before departure."
Cons: "I went to the wrong terminal, the email ticket had finair in large print and in smaller print indicated American. Luckily I was able to literally run and make my flight. Would be better to more clearly indicate actual airline."
Cons: "Small seats, no wifi, no chargers, terrible entertainment."
Pros: "Once we got on the plane, everything was pretty standard"
Cons: "Flight was delayed 5 hours."
Pros: "Staff on the plane were nice."
Cons: "5 hour delay, fear of cancellation ruining a trip planned for years, not feeling we were told what was happening, series of delays extending decision time, unappetizing sandwiches during delay."
Pros: "An agent found me a window seat for the Chicago-Barcelona leg of the trip with extra leg room. That was amazing. Also, the lost luggage assistant for American Airlines was super helpful and nice. Also, the 787 (I think that was the Chicago-Barcelona craft) was a very enjoyable airplane. It was super smooth. It had high tech windows that adjusted the amount or type of light that could filter through the windows depending on the settings."
Cons: "When I arrived in Barcelona my Bag went missing. It showed up an two hours after my flight landed."
Pros: "Nice head rest (although it did not stay bent at angle, so could actually rest against it)."
Cons: "Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath."
Pros: "Free alcohol and good passenger friends and friendly service."
Cons: "No outlets for phones"
Cons: "Could not read paper when passenger in front reclined seat. No space between rows."
Pros: "Crew was excellent but it was literally the most uncomfortable plane ride I have ever been. There was even an empty seat in the middle and I couldn't sleep at all. The seats were super shOrr and the headrests sucked"
Cons: "My flight was actually processed under American Airlines. Oddly, the confirmation email stated it was Finnair."
Pros: "On time"
Cons: "Cramped seats. Entertainment system outdated"
Cons: "Plane was too old, flight attendants were rude"
Pros: "The departure time. This left enough time to get to the airport and go through security without rushing!"
Cons: "Sitting in the middle Paying for luggage ( I wish Southwest flew out of ORD)"
Cons: "Due to two flight delays, I traveled an additional 24 hours, on top of my 20 hour original flight. Albuquerque Airline staff were rude, dismissive, incompetent, and each individual I spoke with gave me wildly differing information. The two delays (leading to approximately 48 hours of travel) would have been stressful enough, but the callous, ignorant and unprofessional attitudes of American Airlines staff (and staff in general at Chicago O'Hare Airport) really disappointed me. This was even more striking compared with the professional service I received from British Airways (from whom I purchased the tickets). I was ashamed that my country could lag so far behind in terms of basic customer service and problem solving."
Cons: "Requested for wheelchair assistance but none provided?!!"
Pros: "Timing and transit time was excellent"
Cons: "Food was horribe and no dedicated tv per seat"
Pros: "Ease of travel"
Cons: "We were delayed for 6 hours due to a maintenance issue. Horrible customer service"
Cons: "Always a problem with these guys"
Pros: "Couldn't of been more impressed especially after being hung out by Southwest!!!"
Cons: "We have flown to Europe recently on SAS and that airline was so much more comfortable than airberlin. Things we missed: personal TVs on the seats, good leg room (airberlin was quite cramped), and small attentions like a disposable towelette. I got no sleep on airberlin."
Pros: "Staff was very friendly and helpful"
Cons: "Experienced 4 hour delay with mechanical and weather problems. But glad they put safety first"
Pros: "They put safety first"
Cons: "Frustrating 4 hour delay"
Pros: "Vegetarian pesto pasta was good, but all other food was not good and way too sweet and sugary."
Cons: "Flight was delayed several hours, entertainment system did not have many choices and stopped working early in the flight."
Cons: "I am very disappointed in my flight. I am 6'7 and paid for an exit row seat. When I got to the airport they gave me a different seat with no leg room. They told me they changed planes and there was nothing they could do to help me. I tried again at the gate and again nothing. Will never fly again."
Cons: "The flight attendants were rude, they had no dinner, no healthy breakfast options, they rationed the beverages and after being without enough water for 12 hours, they would give you dirty looks when you asked for a second serving of plain water."
Pros: "Room on flight in coach was sufficient and im 6 ft 2"
Pros: "My original flight was canceled and booking agent was able to get me on the earlier flight."
Cons: "Stewardesses did not pick up trash near the end of the flight. I had to hold it until we landed."
Pros: "The entertainment was pretty good . There was a good variety of movies and music"
Cons: "the cabin was extremely small, absolutely no leg dpace unless you were in first class, specially if you are a taller person."
Pros: "Overall pleasant experience."
Cons: "I was not aware that the FinnAir flight was being handled by American. I missed it when reading my itinerary and had a brief panic when I showed up to the international terminal and my flight was not even listed on the board. Perhaps it could be written a little larger? Thanks."
Pros: "Good value"
Cons: "Poor food quality"
Cons: "That small space!! This is a long flight and you have no room to move around at all!!!!!"
Pros: "Appreciated that the cre didn't wake me to give me my landing card. They did make sure I got one though."
Cons: "I didn't get vegetarian food that I ordered over the phone and I did made sure that it said vegetarian Jain meal on the ticket that I printed. Very disappointed because no point ordering then. I paid $1234 for the trip. And I am traveling because of funeral."
Cons: "Seats too tight. No room"
Pros: "Food, entertainment and free checked bag. Can ask for more!"
Pros: "In flight service."
Cons: "The first check in kiosk associate was turning us away because we reached 30 minutes prior to scheduled departure. However, by then they knew that they were going to be at least 1 hour 30 minute late. Then when kayak emailed us about the delay, the check in people let us in. Ultimately the flight was three hours late."
Pros: "Food, blanket & pillow,"
Cons: "Most of the video screens did not work. Long flight with no entertainment!"
Pros: "The guy at the front desk was awesome. Friendly and very helpful."
Cons: "We were delayed for 2 hours with little to no notification or accommodation"
Pros: "On time departure, early arrival. Lead crew member helped me find a trading card Frontier does with all their animal mascots I use for scrapbooking my trip. She took the extra time to find one in a kid snack pack and gave me whole thing! Made my day."
Cons: "Plane was a bit dirty from quick turnaround service. Crumbs on all my row, window smudged with who knows what. My Lysol wipe came in handy."
Pros: "Crew was super pleasant and chipper. Passengers seemed to have a handle on how to board in a timely manner."
Cons: "Management could schedule time for maintenance software updates so as not to affect departure time. We were 20 minutes delayed."
Pros: "Great customer service. Bag drop is super easy and fast."
Cons: "No WiFi."
Cons: "Flight was delayed to 5pm. But left almost an hour early. Flight left without me. Not much notice to other passengers. Every airport display and the gate display said 5pm. Many passengers left behind"
Pros: "We were able to board the plane."
Cons: "Seats were spartan at best, hard plastic with covers but no comfort and no recline. 5 long hours of back and leg discomfort. Paid for hot tea and coffee. Paid $135 to check 3 bags. Sat at gate for 2 hours."
Pros: "Once we started boarding and were on the plane all personnel were very accommodating and got us to our destination quickly."
Cons: "The amount of delays. The departure and arrival times was a major reason I flew with Frontier to begin with, so without that I have little incentive to fly with Frontier in the future. At the check-in counter it seemed unorganized. The automated check-in machines were not working properly and customers were not helped in an orderly line when I had to check-in at the counter."
Pros: "New plane"
Cons: "Having to pay to pick my seat and limited leg room. Also charging for a carry on for the sole purpose of seeming comparable in price to airlines that don't charge for that is rediculous."
Pros: "Boarding and timeliness"
Cons: "No food, no beverages"
Cons: "The flight was delayed 2 hours, which I didn't get the text message until after I had dropped the rental car and was waiting in line to check my luggage. so many hidden fees.... would have been cheaper to go with delta."
Cons: "Cramped and uncomfortable."
Cons: "Small table trays & uncomfortable seats. You get what you pay for."
Pros: "Luckily made it home!"
Cons: "2 flights were cancelled & The customer service was horriible and My wife and I didn't receive the 200$ voucher for next flight we were promised, just all around pissed"
Pros: "The app worked great. The crew was good and even the cheapest seats were pretty comfortable."
Cons: "Not getting a complimentary snack or beverage."
Pros: "For a budget airline, the seats were more spacious and much cleaner than the budget competition. On board plane crew was fantastic."
Cons: "Plane was delayed and little to no information was given at the gate that there was a delay, nor an expected time of departure. Only info was in the form of an email, which was sent after the plane left. Ridiculous!"
Pros: "Comfort.. I purchased coach. Not first class. Food.. Did tried the food at all Entertainment.. My Ipad"
Cons: "I did not disliked nothing at all"
Cons: "First I bought a ticket from Spirit Airlines SFO to MCO for 309$, then I saw charges from frontier Airline, frontier airlines bought a ticket for me too for 287$, when I was just watching checking the price. Then I compared the tickets, both the time, but from Frontier Airlines was cheaper then I stayed with frontier and cancel the other reservation from Spirit Airlines the next day I see frontier airlines also cancelled that reservation and I had to rebook another ticket for 496$, the price went up, then I had to pay 187$ extra, IT WAS A FRAUD JOB FROM FRONTIER AIRLINES, I can prove everything above with the receipts and the dates on it, the worse experience I had"
Pros: "Flight was on time. All but one crew member were pleasant and professional. Low cost initial fare, but..."
Cons: "Relatively short flight made absence of beverage and food/snack sufferable (without paying high end bar prices for for snack or drink). Paid for reasonable leg room, carry-ons and a checked bag. So, after all those fees, flight cost was average."
Pros: "Crew was pleasant enough."
Cons: "Both of my flights were delayed. We had to get off the plane on both ends before we were allowed to reboard. I missed a long awaited dinner reservation with my husband at one end and was several hours late arriving at my final destination. Mechanical issues on both planes doesn't inspire a lot of confidence. My family and I will not fly Frontier again."
Pros: "The crew was pleasant overall and my inflight experience was fine."
Cons: "The check-in process was terrible. I had checked in and had the tickets available on my phone but just needed to drop off a checked bag -- and it took over an hour and a half to do so! I was only able to drop off the bag when "last call" for my flight was announced. I arrived at 6:15am for an 8:35am flight and made it to the gate just in time for boarding. Unacceptable."
Pros: "The crew was very friendly."
Cons: "Check in at MCO was very long."
Cons: "The staff was atrocious, the time management was the worst I have ever had expierenced while flying. The staff on the plane was moseying along. I understand they have to be there but after a 7 hour delay we would've liked to see some ambition in getting us home. I could not have been more dissapointed. I should've paid the few extra bucks for a better company."
Pros: "Crew and staff very nice."
Cons: "Took sooooo long to get our bags after the flight! Over 30 mins."
Cons: "The extra charges are ridiculous. I paid out close to $100 on top of the ticket charge. Ridiculous. Never again and I'm telling everyone I know. Unbelievable. I wish I had known more about it. Also, it's nearly impossible to talk to a person for information. I don't know how you stay in business, let alone try to expand.."
Pros: "Uncomfortable. I couldn't even cross my legs. Otherwise a good flight except for 45 minutes to get my luggage"
Cons: "Everything is an upcharge - carryon, a seat that reclines, etc."
Pros: "flights there and back left on time. significantly more leg room than on the United flight I took to mexico city recently. seats don't lean back but I don't care about that, and it means that the person in front of me won't be leaning their seat back into me. You have to be very careful that you understand all the rules about baggage and seating (don't pay extra-they'll just assign you one, and you probably won't sit with your traveling companion). Great as long as you can fit everything you need into a bag that fits under the seat in front of you. got TSA pre-check both ways, too. yippee."
Pros: "It was cheap if you don't check any bags or bring an extra carry on."
Cons: "The check in process was brutal. Line went from the back wall of check in all the way to the opening near security at MCO. Understaffed, staffed in the wrong places, NO staff helping with kiosks, and we almost missed out flight because it took so long."
Cons: "They allowed us to checkin and get to the boarding zone just to tell us the flight was canceled."
Pros: "The crew did a wonderful job accommodating me with my special needs. The personnel at the airport made me feel very comfortable,"
Cons: "I know there is nothing to be done about it, but the seats on the plane were cramped, and the I swear, the pilots found every bit of rough weather to fly thru. Sometimes I felt like a pinball being bounced around."
Cons: "The seats are very uncomfortable. To many little charges; i.e. Snack drinks, baggage going and coming, seat selection. I would consider taking another airline and paying a higher price. Faulty/broken arm rest. Flight attendants slightly rude/short with passengers. Initially, the flight was cheaper but ended up being the same cost as every other airline once all the additional charges were added. What I thought was a positive for this airline quickly became a negative outcome."
Cons: "The disorganization checking one check bag. I arrived in plenty of time. Very long line to check the bag (no skycab available). Majority of people in line arrived with only a short time before their flight and had to be rushed ahead of me to get to their flight on time. I finally arrived to the front of the line after about 45 minutes and 50% of the people behind me were on flights leaving in 30 minutes or less and had to go ahead of my husband and I. They obviously did not arrive with the advised amount of time allowance. It wasn't my fault I arrived with plenty of time and I had to deal with the verbal abuse from people having to go ahead. Maybe if they missed their flight, next time they would arrive earlier with enough time. It sure wasn't a very pleasant experience at all."
Cons: "Plane was uncomfortable and they charge you for everything. Carry on bag, they charge you, bottle of water they charge you $2.95 Will never fly with them again. They are just as bad as Spirit."
Pros: "Flight was reasonably priced. Flight options were great"
Cons: "Rates are misleading. Once you add in the higher baggage fee, the seat fees (no free seats), the flight is priced the same if not higher than other airlines but the real difference is in all of this is customer service. The lead flight attendant on the my flight was extremely rude and unresponsive. My mother had a wheelchair assist her to the gate for our departing flight in Orlando. This was arranged by the ticket counter. Apparently, Frontier screwed up and did not arrange for a wheelchair to meet us at the gate in Charlotte. When we mentioned this to the lead flight attendant, he said we would need to go and find one ourselves. I asked if he could call the gate and asked them to bring one so I wouldn't have to leave my elderly mother, he said, "no". I asked again and explained that I didn't want to leave my mother. This time he rolled his eyes at me and said, it wasn't his problem. Really? This is precisely the reason I will not take Frontier again. Please look into training your people better or your hiring process. Cheap flight do not address this issue."
Pros: "Staff was friendly."
Cons: "Felt secure."
Pros: "Lots of leg room"
Cons: "Seats could be more comfortable"
Pros: "Price is able to reach"
Cons: "No water to customer drink"
Cons: "Departure delay was too long on board"
Cons: "Fees for everything! Checked bags, in flight snacks/drinks, everything! Flight was delayed due to airline error, but staff did nothing to demonstrate they were sorry for the delay. Pilot apologized, but there was no other effort to remedy the situation."
Pros: "same as above"
Pros: "for the price you get what you pay for they did a great job"
Cons: "The new seats are kind of hard I get that they're supposed to save wait and they don't recline in the weird tray but not a big deal to me"
Pros: "The employees were nice."
Cons: "The line at the airport to drop off my luggage (which was prepaid) was crazy long as most people had not prepaid and some were trying to pay with cash (which Frontier does not accept). Even tho I had my boarding pass printed and luggage paid for I waited almost an hour in this line - and I arrived 2 hours 1/2 early. After arriving in Cincinnati the luggage took at least 40 minutes to arrive at the pick up point. On my outward bound trip to Orlando the luggage took over an hour to arrive at the luggage carousel. It seems that Frontier does not have a good rapport with the baggage handlers at the airports."
Pros: "I can tell you what I didn't like. My seat and bags cost more than the flight itself. So no I did not have a good experience and I will never fly Spirit again"
Pros: "The flight was on time and we arrived earlier than anticipated."
Cons: "Seats don't recline on frontier plane."
Pros: "good communication on the gate change and accurate delay information."
Cons: "did not communicate why the flight was delayed"
Pros: "The flight crew was friendly."
Cons: "No snacks. Having to pay for a beverage. And there were no in-flight entertainment options and no magazines in the seat back pocket."
Cons: "5 hr delay with no explanation."
Cons: "Worst seats I've ever been on."
Pros: "Boarded on Time Flight smooth and early. Only disruptions were at the airport its self."
Pros: "Great price from Orlando"
Cons: "Seats were very uncomfortable and did not recline. Only a 1:45 long flight. Anything longer would have been torture."
Pros: "I asked for a window seat and she gave me 31A. I had to pay $59 for a carry on bag. Which by the time I go home it will cost more for the bag than for myself. Not to mention We arrived 45 min. late. The stewardess asked the other 2 people in my row if they wpuld like an emergency door seat, and didn't even mention i to me."
Cons: "Should I say more. Just can't wait for the return flight. My first name is Curtis, by the way seat31A is the very last row on the plane and there is no window. I'm also handicapped. I would have thouhgt they would have noticed by the cane in my hann an the trouble I had getting to the last row of the plane. A fellow flyer helped me to get off."
Pros: "Departure and arrival were early"
Cons: "paperless boarding did not work - there are more android users than iPhone, yet, the barcode does not show up on e-boarding pass on droid phones. Also, Spirit forces people to sign up for an account to get e-boarding pass. This was not the case with my AA flight the previous day. Tray tables were on a spring so anytime the person behind my lifted it, it snapped and startled me as I was trying to sleep. Crew did not make curtsy announcement asking parents of children to silence electronic devices so there was lots of kid music, beeping, and general noise that even my earbuds couldn't cancel out."
Pros: "The took off and landed without crashing."
Cons: "Flight was delayed. Confusion over boarding gates. No updated flight information at the airport. Plane was cramped and there were only snack items for sale at overly high prices."
Cons: "There was an accident and they were not able to make the flight on time. My husband and Autistic step son were left to drive because Spirit was not helpful in getting them another flight."
Pros: "Easy boarding and low cost"
Cons: "Multiple hops"
Pros: "Was surprised with carrying baggage charge which was expensive."
Cons: "Airline is not comparable to other flights listed on Kayak because of extra and unexpected charges for carry on luggage and seat assignments which is big surprise when flying this airline for first time."
Pros: "Had an easy, breezy departure. Returning was a bit slow and had to wait on runway for 40 minutes. However, that was due to weather. Can't control mother nature."
Cons: "So many additional charges. Delays. On promotions."
Pros: "the flight crews were nice and acommodating."
Cons: "the customer service is horrid, spent more than 3hrs on the phone on 2 seperate calls and in essence was told that I did something wrong and that they could not help me in any way. we were told to leave the airplane and get rebooked due to severe weather in detroit. not given a choice to get to detroit or not. after more than 5 1/2hrs finally relented and took a refund (unknown amount) and had to book a new flight home ($1300) on my own because it was going to be over 48hrs to get another flight to seattle. no hotel vouchers, no food vouchers, we were to book hotel on our own and pay for it, and the extra food on our own or we could stay in the airport (not an option with a child)!"
Cons: "My flight got cancelled and had to go to another airline"
Pros: "The crew (very lively, interactive, attractive)"
Cons: "Seats were horribly narrow."
Cons: "Baggage checking"
Cons: "Didn't know when we booked we'd be charged for carry on luggage & seats."
Pros: "Somehow i magically got a seat in the third row"
Cons: "Delayed flight and small seating. Overpriced luggage"
Pros: "Cost and crew and on time"
Cons: "Paying for inflight snacks"
Pros: "Departure time was convenient, price fit my budget"
Pros: "Lines moved fast, well organized. No problem. Left on time."
Cons: "After all the nickel and dime stuff, not sure that it is enough of a deal to fly out of when you are from NoVa."
Cons: "no snacks no drinks ?"
Pros: "I liked absolutely nothing about this experience. It was a complete joke and I've never felt so disrespected and belittled."
Cons: "If you would like to have a company representative call me, please do. My number is 847-736-7827. I'm giving you my number because I'm at work and don't have time to lay out detail by detail how terrible the experience was. Long story short, they delayed our flight three hours, sent us 10 emails about the flight changing times (literally minute differences) they then make zero announcements, rush people onto the plane, make zero attempts to contact us. We then get to the boarding gate 25 mins before the stated departure, the plane is still there, the door is still open, I'm at the gate and they close it on my face. They made no attempt to help me and were rude. Not only did I miss this flight, but three other separate parties missed their flight due to Spirits negligence, poor execution and abismal customer service. I truly hate to fault Kayak here as your company did nothing wrong. As you can see I use your company often. However, moving forward I will most likely be taking my business elsewhere. I just have a terrible taste in my mouth. If you would like to contact me via email, feel free to do so. Josephpflanagan3@gmail.com"
Pros: "Everything happened on time, a pleasant surprise. The first flight was actually early. The crew was nice."
Cons: "I didn't like the sales pitch to buy the Spirit credit card--obnoxious. The seats are cramped rather than "cozy," as Spirit describes them. It was manageable for a two-hour flight, but I wouldn't go longer."
Cons: "Again, same as Economy car rental. Layered costs added after the flight was reserved. Nothing economical about this airline or comfortable. No savings after you bought your fare, seat, bags checked or otherwise. Who ever heard of paying for a carry one!!!!"
Cons: "Charges for everything under the sun. Charged for checked bags, and even more for carry-on."
Cons: "The alert was finally sent to us well past the time we would have been going through security. Luckily, we had checked on our own through a third party app,. No alternative flights were available, so we had to book on another airline and cancel the Spirit tickets. The credit policy is draconian. We may not be able to meet the redemption requirements and will probably lose the entire value. The process created so much frustration and wasted so much time. The low-ish price is simply not worth it."
Pros: "No entertainment available. Only snacks were available."
Pros: "We finally arrived safe."
Pros: "Had a delay. Baggage fees are steep"
Pros: "No complaints. Got what I paid for"
Cons: "Seats are tight and paying $100 for my bag"
Cons: "Get charged for everything, no carry on allowed, and prices are even more expensive than other airlines would provide. My family was not seated together even though the flight was not full."
Cons: "Seats did not even go back. And $50 for a bag is ridiculous! I hope I never have to fly Spirit again."
Pros: "I paid for 5 tickets so I liked the price."
Cons: "It cost me more than the price of 1 ticket to check only 2 bags both ways for the 5 of us. Checking in in Orlando was the worst experience ever and I fly at least monthly. We were put in 3 different lines in 30 minutes. The last line we were put in, the agent said she would have to charge us for PRINTING OUT BOARDING PASSES though we were told to go to that line without boarding passes. Security was terrible experience. Took forever. I nearly missed the flight. The door had already been closed when I got there. Airline staff were surly even though it was not my fault. Flight was good. Will never fly Spirit again"
Cons: "This is not an airline you want to use for long distances - majority of seats do not recline - cost of baggage is astronomical."
Pros: "Departure was suposed to be at 2:25 and delayed to 10:40pm because technical problems with the airplane. The fixed the airplane at 4:30pm but the didnt have a crew available until 10:30pm Really?"
Cons: "I will never fly Spirit again. Lure you in with low airfare then charge more than the cost of the flight for baggage."
Pros: "Quick efficient boarding, friendly crew."
Cons: "Plenty of nickle and diming = hidden costs! Ended up costing $200 more than competition after adding up all the little costs (such as $45 for a carry-on?!!)"
Pros: "Short flight direct from Baltimore to Orlando. Captain kept us informed."
Cons: "Confusing about bags taken on the plane by others that seemed to exceed the 16x14x12 limits. There was plenty of overhead storage. Nit clear how these bigger bags are allowed when it's obvious they exceed limits. My wife and I worked hard to get 5 days of clothes in the small bags. No one was checking bags size that appeared close to limits."
Pros: "Nice crew."
Cons: "No leg room. Seats don't recline. Extremely high baggage charges. Inefficient check in procedures."
Cons: "It was changed from a non stop to aa atlanta stop and a very uncomfortable time."
Pros: "Nothing it took about 4 hours to rebook another flight with Delta. Spirit had no available for up to 48 hours to BWI."
Cons: "Same as above. Will never fly with Spirit again!!!"
Cons: "Both flights were delayed"
Pros: "When I bought the ticket it was the least expensive and was supposed to be direct"
Cons: "Involuntary delay of 34 hours Flight time nearly doubled Gave no choice or warning about the delay Didn't put people on the next flight Only gave $14 for three meals"
Cons: "Spirit has such a limited number of planes that that your flight may be canceled despite good weather at both take-off and landing airports. Bad weather in a different part of the country may cause the flight to be canceled and the limited number of flights will cause you to fly the next day and spent 24 hours at the airport. Don't assume that Spirit will email you notice of the cancellation or that the staff will make much of an effort to find you an earlier flight."
Cons: "Flight was canceled and ruined my whole trip!"
Pros: "It got me from point A to point B"
Cons: "They draw you in with a low airfare. Then you are charged $50 to carry-on or $55 to check your bag once you get to the airport - so of course you have no choice! Then I had to "buy" my seat?! REALLY? What on earth did I pay for to begin with? If you're going to be like that, put all those things in big font on your booking page so that people don't get caught off-guard. Oh, I'm sure you have it on your website, in some tiny print that no one sees"
Cons: "Price of a coke"
Pros: "The fare"
Cons: "All the hidden fees"
Airlines flying to Baltimore/Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Baltimore/Washington
Masks required on board, masks provided on flights to Baltimore/Washington
Social distancing seating
Middle seats unavailable to book on flights to Baltimore/Washington
Testing for antibodies, testing for symptoms for flights to Baltimore/Washington
Waiving of change fees. Search flexible flights to Baltimore/Washington