Find Deals on International Flights to Baltimore/Washington

I have never flown with any air line and you have to pay for your bags going, coming, and for a overlay.And pay for a carry on. The only way they will give you a cup of water is if you pay with your credit card. They don't even have Wi-Fi or any entertainment for you plain ride. The seats don't recline . They are a scam I will never use their airline again or anyone I know. They sell their tickets for cheap and hide all the hidden fees and cost. I give them a 0.0

Good Price Round trip if you have no carry on and no luggage.

Everything is an addon Leg room is cramped The crew will let you know that nothing is free. Jokes were bad and stewardess was hard to understand even though this was a US only flight they put a foreign speaker.

Service

On time flight Quick boarding Bottled water was provided as opposed to giving out water in cups.

The flight itself was ok.

They have lost my bags. I won't receive them till Friday.

Customer service at checkin was great! Very helpful and polite. The crew on board, also very polite.

I am 6' tall and of healthy body weight. There is not enough room in the seats for someone 6' tall. Get your greedy act together you filthy, no good, rotten scoundrels. Take out a single row of seats and leave room for my legs.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

nohing!

so many hidden charges and gimmics. I would strongly recommend to ban this ariline.

Smooth flight. Flight attendant were very friendly and made it a comfortable flight.

The trip was will orginized

Most of their employees are rude or indifferent. They showed the flight delayed, then called us to board at the last minute, afyer I sat down to eat.

Was very disappointed with the $100.00 fee I was charged for my carry on. Made my reservation in a hurry and guess I did not read the fine print. Arrived at the gate as they were boarding, so did not hear the announcements. Please make this more clear in the future so other people do not have that fee. I have never been charged for carry on and have traveled a lot.

On time departure and arrival.

I'm 6' and barely had room for my knees.

Flight was delayed 4 hours. No reason given. 4 gate changes. Seats far too close together. Nothing about United says, we care.

Pilot was great about keeping the passengers updated in the airport.

Long delays due to aircraft freezing, understaffing, lack of fuel. Airport was especially cold and very uncomfortable for an 8 hour delay.

Flight was on time, plane was cleaned.

Usually military members and family get to board first with first class and people with children but this time, we boarded with everyone else. Not a bad thing but I choose to fly with Alaska because they take care of military members and the perks they have for us.

Gogo movies did not work with my laptop on the first flight

I had a very troubling encounter with a JetBlue employee at the ticket counter - BWI Airport. Specifically, when I approached the tick counter and asked if there were any flights going to Boston (03/12/2017), I was told by one if the ladies No more available flights to Boston (with a pleasant professional smile); from which I accessed the Kayak app ND discovered there were additional flights, wherein I proceeded to purchase a ticket. Once I obtained my confirmation from the JetBlue website via Kayak, I returned to the ticket counter and noticed the employee who gave me the false information left the area and did not return. I find this encounter troubling. The act committed by the unnamed employee indicates their are employees that feel empowered to commit deceitful acts.

I reserved a wheel chair to transport me through airport lobby and corridors. On both ocassions the wheel chairs waited for me as I exited the plane. Bravo Bravo Bravo On a short flight I suggest you bring your sandwich aboard

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey