Toilets could be serviced more frequently. They ran out of toilet paper.
On the way there the food was not a good Standerd and fly Dubai is very cramped and again the food was not a good Standerd but on the way back food was excellent and staff were very helpful specially a lady which I took time to take her name Maria and another staff which was South African very very polite and helpful i am very sorry that I got her name
The on boarding process at the airport was confusing with no order set in place. So passengers were creating their own lines. Taking the bus to the plane as a bit cumbersome. Once in the plane, the flight attendants were tentative and friendly. Seats were comfortable and food was okay.
The staff on board were excellent. Kind, thoughtful, helpful - not just with me but with others around that I observed. Wonderful service.
The staff were very friendly and helpful. The seats were very comfortable and spacious. The entertainment was amazing, and so was the food!
No entertainment u less you pay. Wish there were some free movies
WORST AIRLINE EVER—FOOD WAS MEDIOCRE AND WIDEBODY 777 BOEING WAS VERY UNCOMFORTABLE! IT WAS NOT WORTH THE MONEY THAT I PAID.
I bought Business class ticket but they treated me like economic class. No lounge allowed at check inn I have to take stuff out while other passengers have more than 25 lb in bag. Because I bought tickets from other than airlines . It’s discriminations from airlines to passengers.
The service was fantastic. Not much could be done better
Good could have been better. Emirates used to have really good food and lately it’s been sub par
HAVING ANNOUNCEMENTS FOR PEOPLE TO BOARD ACCORDING TO GROUP IS ESSENTIAL N ENSURING N CUTTING OF QUEUES, EXCEPT FOR PRIORITY CLASS PASSENGERS ON A SEPARATE Q
We still get drinks and a snack. Love the gift bags too.
Need to improve on punctuality. My flight was delayed by 1 hour.
Terrible. It’s like they are stuck in the dark ages. I brought a standard carry on suitcase and a back pack - I was told I could only carry on 7kg per bag - in business class, I was forced to remove articles from the suitcase and put them into my backpack! That’s the most ridiculous thing I’ve ever encountered in all my years of flying. The two bags weighed the same amount but one could not be more than 7kg. Holy cow.
The boarding efficiency was good. A couple of the flight attendants did not seem in the best of moods. Overall it was a good experience.
Entertainment is limited with a relatively old catalogue. Wi-Fi never works and the cabin and lavatory had evidence of a lot of scuff marks and temporary repairs. Nothing unsafe, but a bit tatty in places.
The transfer from Domestic and International was a bit confusing but I am easily confused. I did not eat any food, but the food on the other leg was decent. It was nice they turned the lights off on the night flight. The plane was in good shape, but was a little cramped in economy and I am small. They gave me a customs form to fill out and nobody looked at it as I went through customs. Not a bad flight.
Increase the number of available films, including variety. All other aspects were great.
Check in was a disaster. 90 minutes and only 2 economy check in desks open. Had to rush to catch the flight.
Thai Airways is one of the best airlines in the business. Looking forward to fly again with them.
Whatever was good was diminished by the late delay from Nairobi which caused the missing of our flight to Seattle then we were connected to another flight to Miami which also caused the missing of flight to Seattle again delaying us for several hours in Miami
Very efficient and professional staff. Food was good and so was entertainment selection.
Initial booking was confusing and had to get new CC issued.
Excellent service. The personal adaptation of menus and the individual timing of service of them is fantastic.
Terrible experience resolving missed connection after flight was delayed. 3 hour queue at transit desk, not enough staff, no organisation, worst ever flying experience.
Worse fight I ever take since I start flying , still have even made home , and crew abandon us half way home . No water no food and no even anyone to answer our questions
riding in first class, you don't expect every time you order your dinner or breakfast that the first thing the stewardess says is Let me see if we have any left. Also, the food selection was not great: 3 of 4 entrees had mushrooms and I dont eat mushrooms, the 4th item was 'let me see if we have any left' and this was within 30 mins of entering the flight! Same experience level, it didn't feel first class this round.
The crew was great and the food and liquor offerings were good. Seats were a bit cramped. Flight arrived early at destination. That's a plus.
Food and Service inside the flight. Airport service from Qatar is not good mainly because of lack of coordination and not used of seeing so many ppl commuting
I like is everything is good seets are little uncomfortable during the long flight ✈️ Doha to us , luggage 🧳 came too late overall very nice thank you for all
When landing in Hyderabad, the pilot made a hard landing. Everyone in the plane were shocked. The captain landed the plane hard and felt as if we were going to be thrown out from our seats. It was surprising the captain didn't apologize or make an announcement about. Again a surprise no crew acknowledge this. This was an odd experience!
Terrible. Air India canceled my flight out of Kathmandu because of airport constructions but did not tell me. They should not be selling night flights out of Kathmandu right now that they know they will not honor. The staff was terrible and not helpful with my rebooking or compensating me.
Flight leg to and from IAD/Delhi was good. The leg to and from Delhi/KTM was terrible.
Food not of any international or even Indian standard. We have many cuisine available but only paneer & sundry items. Improve & provide some good indian items. Entertainment website or channel out of order.
Their security process is excessive. We were checked when we got off our incoming plane, at the gate and up the stairs when boarding the plane. Come on.
Interment is zero tv wasn’t work phone charger plug doesn’t work moves doesn’t work
My inflight entertainment system didn’t work for the entire round trip ,16 hour flight without any inflight entertainment is tough
Flight crew were welcoming and attentive. The flight was on time and arrived a little early. Overall a very good flight!
Mumbai to Delhi aircraft was unfit for flying. Seats in front of me were broken and cracked , tray table falling apart. Seats loose shaking. During Take off and landing there were loud banging noises and plane almost drifting off the runway. Fight delayed by 2 hours. We're told by crew that it was due to technical issues, no wonder given the aircraft conditions it was flying in. Very old airplane
No organized boarding procedure and TV screens in most of the seats didnt work. For a 14 and half hour flight, without any entertainment made it much worse. Recliners in the seats were not working properly.
