Find cheap flights from Kentucky to Malaysia

Find cheap flights from Kentucky to Malaysia

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Boston (BOS)
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Top 5 airlines serving from Kentucky to Malaysia

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,475 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Pros: "Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive"
Cons: "Many movies were old"

Cons: "The Entertainment screen could have been larger."

Pros: "It wasn't JAL it was American."

Pros: "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
Cons: "The movie selection and meals were not bad, but I've had better on other airlines."

Cons: "I might have missed it but the useful information of the weather of the destination was not announced this trip. Some pilots make the flight more personal with their messages with their PA system. No need to be interrupted a movie we are enjoying for the promotion of inflight purchase though."

Cons: "Great experience all around. Need to improve access customer service support."

Pros: "Privacy of window side seat"

Cons: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Cons: "Missed flight due to medical emergency"

Pros: "Nothing"
Cons: "."

Pros: "I was comfortable, Crew was pleasant and attentive. Food was really good- both meals!"
Cons: "Not applicable"

Pros: "The crew"
Cons: "Being late"

Pros: "We traveled with our 1.5 year old and JAL was incredibly accommodating and made our trip very enjoyable. They went above and beyond to make sure our trip was smooth and provided impeccable service."

Pros: "Food was acceptable. Stewardess very helpful"
Cons: "On a long flight it is good to have a good movie. Selection very bad. Seats r not comfortable seat turns into bed but lower part is too low. Poor design. Food not very good"

Pros: "Flight crew was amazing. Respect for people at a level I haven’t seen on domestic US airlines. Seat configuration of 2-4-2 in economy was great. Food and entertainment was really good. Flight arrived on time with no issues."
Cons: "That the level of service on other airlines isn’t at this level. Don’t go to AA looking for a good example."

Pros: "I like everything about flying JAL. That is why JAL is always my first choice."
Cons: "I did not like when I can’t choose my seat after booking a flight."

Pros: "Food"

Pros: "Excellent service, excellent seats and comfort . Good food"

Pros: "Customer service was on point . Thanks Again !"

Pros: "Excellent and original Japanese meals"

Pros: "JAL has always provided exceptional value for money and top notch service."
Cons: "Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals."

Pros: "Nice staff."
Cons: "Economy seats very uncomfortable especially for long distance flights - barely reclining. Seat selection very painful - can do it online, have to call up to 48h before glight with roaming fees if already abroad. Food okay - nothing Japanese. Movie selection could be richer and better."

Pros: "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."

Cons: "Everything was great!"

Pros: "JAL always have good services."

Pros: "Bought my ticket in June, when I could access the AA site for my seat selection, it wanted $18 to $35 to make the seat selection. We chose to get the assignment at the airport, but could only get it at tge gate. Made me feel like I was flying standby!"

Pros: "What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies."

Pros: "The movies they offered."
Cons: "How long it took the flight attendens to come back and take trash and out trays for both of the meals. It made it super uncomfortable in the tiny space available. Also, not enough knee space, especially when the person in front of you puts there seat back. I flew with American Airlines on the way to Japan and I had plenty of room but I wish it was the same coming home."

Pros: "Plane was not sold out, I was able to have the roll with my girlfriend. All flights should be like this."
Cons: "They made me pay for a seat that they gave to other people for free. Really messed up."

Pros: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Cons: "None"

Pros: "A meal on a two hour flight is an amazing perk!"

Pros: "cost performance"
Cons: "non-flat seat"

Pros: "Nice people, good food"
Cons: "Old-=fashioned business configuration"

Pros: "All was fine"
Cons: "Nothing"

Pros: "Japan Airlines is a good airline. They treated my family and I well during our flight home. The food was excellent and healthy. We received hot towels before our meals and the staff were friendly and courteous, which is expected of Japanese service, in general. I loved Japan and coming back to the US on a Japanese airline was the best choice! Thanks!"

Pros: "Very comfortable, good movie/entertainment choices, great crew"

Pros: "Seat was very comfortable and had many games and movies to keep me preoccupied during the flight."
Cons: "I didn't like that the crew at check-in and the crew on the plane told me different things. The crew at check-in told me I could keep my purse with me, and the crew on the airline told me I had to put it overhead. Please be consistent! Flying is very stressful for me, and I want the staff to make it as stress-free as possible. As for boarding, I wasn't allowed into the gate until an hour before. What really bothered me was that they had already let some people into the gate and shut some other people out. Either let people in or don't. Don't follow the rules halfway because then they won't mean anything. I was very shocked by this and have never experienced this at any airline before. All I wanted to do was sit down and relax at the gate before boarding. If this ever happened to me again, I would not fly with the same airlines. To think that this was a JAL flight, with such a high reputation of customer service, makes me even more wary of booking a flight with JAL. I didn't appreciate being treated that way, and I will not tolerate it if it happens again."

Pros: "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
Cons: "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."

Pros: "Crew was friendly. Economy seats were far more generous than AA. Premium Economy was a great value! I will look to travel JAL over AA more in the future."

Pros: "The small touches - the hot soup in the middle of the flight was nice and comforting, the crew were exemplary in their hospitality, the seat was easily the most comfortable Economy Class seat I've sat on."

Pros: "Short flight."

Pros: "The whole service was great. And the airplane arriving on time."

Pros: "During the flight the air hostesses we're constantly attending to passengers. Excellent flight."

Pros: "I liked the snack bag given at the beginning of flight. Long flights tend to dehydrate, I would like to see more bottled water available."

Pros: "Plane is comfortable"
Cons: "AA attendants were aloof, too busy talking to one another to notice passengers. Service was slow. I felt as I was an inconvenience to the staff."

Pros: "staff was pleasant, friendly and helpful."
Cons: "turbulence was awful."

Pros: "Our flight from Tokyo to Beijing was very pleasant. The flight attendants were very polite and helpful. There was a lot more leg room than most American/European airlines we have taken. The food was quite good and we even got Häagen-Dazs ice cream."
Cons: "I wish they had a larger movie selection, but they had most "New Releases"."

Pros: "The boarding was efficient. Cabin and lavatories were clean."
Cons: "The interior seems dated, with old-school channel based entertainment system, unlike the ondemand IFE most Asian airlines are equipped with. Meal service was also very slow - took over 50 minutes to serve the economy cabin. There was no choice of main available.. Main was an array of fish cakes type street snacks. It was edible but not impressive."

Pros: "Nothing in particular. I am still alive, so there is that."
Cons: "The same as always flying on what seems to be a school bus with wings; small, no entertainment, spooky, lil uncomfortable."

Cons: "There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable."

Pros: "Service"
Cons: "This was a much more pleasant flight than I had from DC to Tokyo back on Jan 15"

Pros: "Food, seat comfort, service"

Pros: "Time is good."
Cons: "With long flight these two are a must ! Food is very limited and needs to have more movies."

Pros: "ANA was awesome as usual."
Cons: "The flight with United Airlines was horrible. The seats were small... leg room not the best. The flight attendants were terrible. I called 3 times to get headphones and they never came to give me any. The food was dry and we were only fed twice. I’m vegan/vegetarian so there wasn’t any options."

Pros: "The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink."
Cons: "More variety of options for the vegan meals..."

Cons: "Add a low carb meal option"

Pros: "Entire crew members, food, hospitality & aircraft."
Cons: "I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies."

Cons: "Did not like emergency exit seat."

Cons: "Less announcements to interrupt the entertainment."

Pros: "More leg room than most flights."
Cons: "Baggage drop after on-line check-in very slow. Otherwise everything went very smoothly."

Pros: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Cons: "Cabin was too warm. Seems there is no way to adjust temperature /individual air flow on a 777-300."

Pros: "All."

Pros: "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
Cons: "Entertainment - didn't have to many movies I liked. Food was ok."

Pros: "Service Politness of staff"
Cons: "Boarding at the gate Shuttle from gate to plane was too crowded Ascending to aircraft was almost a stampede"

Pros: "The crew were very nice, kind and professional."
Cons: "The seat was not as comfortable as JAL, which was a bit disappointing. The food was okay."

Pros: "Service was excellent; I felt well-cared for!"

Pros: "Crew amazing and food very good."
Cons: "Crew woke us up 2 hours before landing, would ha e been great to sleep longer."

Pros: "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
Cons: "Limited entertainment options for kids."

Pros: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
Cons: "The seats are kind of flat."

Pros: "It was fast and the crew got right to it as far as take off and getting home."

Pros: "It was a fast flight, the crew was very accommodating and it was very comfortable."

Pros: "Great crews and good foot space!"
Cons: "Food was terrible! Getting worse every time !"

Pros: "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
Cons: "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"

Pros: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
Cons: "More frequent offer of drinks to passengers"

Cons: "I was pleased with all."

Pros: "Smooth , professional crew and their hospitality and especially their smile and attention to passengers is unparalleled."
Cons: "I'm flight entertainment seemed a little limiting to me- more updated and new releases can enhance I've really experience"

Pros: "The flight attendants were extremely attentive and courteous"
Cons: "The meals were awful"

Pros: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Cons: "Would like to listen to ATC"

Pros: "It was OK. Time was the same as Asiana and Korea Air."
Cons: "I don't Japan airport."

Pros: "Very nice plane, enough room, didn't feel cramped"
Cons: "Had to switch gates 2 times"

Pros: "The friendliness of the crews and the cleanliness of the rest rooms."
Cons: "The delay before taking off."

Pros: "Love everthing."

Pros: "Comfortable. Excellent service."

Pros: "Service"
Cons: "Ordered Fruit Meal. It did not have a variety."

Pros: "Everything"
Cons: "Nothing"

Pros: "The large windows on the 787 are really a big plus for someone like me who likes to look out the window. To have the added ability to dim the window progressively is just too cool. Even if the sun is bright, you can still look out and enjoy the view. I love this feature of the 787 and am always a little disappointed when I'm back in any other aircraft."

Pros: "Love the plane itself. It felt like it was new and it was very comfortable."
Cons: "Sometimes I am unable to understand what the announcements are saying. Probably due to the accent and volume of voice."

Cons: "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."

Cons: "Very hard landing."

Pros: "It was an awesome flight, very nice and great service,"

Pros: "The work ethic and sweetness of the stewardess , aways happy and work together well. Very detail in saftey and checked everything. Very good in caring for all in flight"
Cons: "Great food. Really good , gave menu to choose from. , other airlines will say chicken or beef and you pic ..... Great price on my ticket. Most my flights are 1200. Got my ticket for 862. I very happy"

Cons: "kayak should let you know when buying the ticket that the first portion of the flight codeshare with united express doesn't cover a second bag I called ANA they said i could bring two so I did but I was charged 100 dollars for it even though it was an international flight with ANA also united express shattered the outside of one of my checked bags so I paid 100 dollars to get a 50 dollar suitcase BROKEN UNITED won't respond to my inquiries. I am very disappointed."

Cons: "Flight attendants didn't speak English; no amenities provided (toothbrush, eye kit, etc.) like Etihad and Qatar provide in economy. There weren't a lot of meal options. There should be double the movies and music offered given that you can go through all of the offerings in one or two legs of a trip. I had four. BBC news didn't work on any leg of the trip and the Japanese news was in Japanese only, no English."

Pros: "On time,no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat,though my request is not fulfilled. I still appreciate the crew's effort."

Pros: "Good industrious crew who were pleasant and obliging. Lots of storage space in a larger aircraft. Washroom automation using sensors was fantastic. Washrooms we're always kept clean and adequately supplied."
Cons: "The seats were very tight."

Cons: "i asked a crew for a drink.. and they refused."

Pros: "I had a long flight and with their hospitality and smile on their face makes me feels relax."

Pros: "Very comfortable. Lots of room, wonderful crew."
Cons: "A little light on entertainment choices, the English translations of flight info were pretty rough and sometimes unintelligible. Not a problem on this flight but could be if there was a major delay or something that needed to be communicated."

Pros: "Food was delicious, crew was very nice and attentive. Plane was very new and clean"
Cons: "Delay on tarmack at airport. No fault of ANA"

Pros: "Everything great!"
Cons: "~"

Pros: "Yes"
Cons: "Good flight"

Pros: "The customer service was amazing. Air hostesses were very courteous, friendly and helpful."
Cons: "Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system."

Pros: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Cons: "Same advertisements before each movie could play were annoying to me."

Cons: "Best flight ever and I recommend to have it again in the future"

Pros: "Staff was nice and polite and helpful to me. The plane is pretty much on time or little delay. The boarding is early but I guess it helps with getting everyone on board and be on time."
Cons: "There are 2-3 choices per meal for us to choose on the menu but some of the choice already gone by the time they serve us. I feel like menu is useless if we were forced to eat what have left."

Pros: "Flight was on time, baggage was quick, got out of airport and on my way."
Cons: "Deboarding out on the taxi way in Doha, then busing us to the terminal, took a long time, we were dropped in front and had to go through security again, should have been an easy connection but ended up rushing. status boards in Doha are not that clear, change a lot"

Pros: "Great crew"
Cons: "The food didn’t necessarily agree with me but it tasted good and there was plenty of it."

Pros: "Crew was amazing and aircraft was clean and seats comfortable!"
Cons: "I would like to have more air fresheners during the flight as there are some people who eat special food and it smells so bad in aircraft"

Pros: "Everything! It just awesome"
Cons: "Nothing can be better, an awesome flight"

Cons: "Great"

Cons: "Seat comfort was not very good.. and food was bad"

Pros: "Excellent service with attention to detail"
Cons: "lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection"

Pros: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Cons: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."

Pros: "Qatar is awesome. Amazing service and great new planes."
Cons: "All good"

Pros: "The crew was excellent"

Pros: "Nothing was spectacular."
Cons: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."

Pros: "Entertainment system good,"
Cons: "Boarding was late, seating very cramped."

Pros: "The service is Top Knotch!!!"
Cons: "Wasn’t much music to choose from..."

Pros: "Excellent service..!"

Pros: "Hotel to freshen up was great idea"
Cons: "Visa took forever. Ended having only 2 hours at the hotel"

Cons: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."

Cons: "Too many security screenings including the airline’s itself.!!!"

Pros: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."

Cons: "Internet kept cutting off despite me paying."

Pros: "Good movies, Comfortable seats"
Cons: "Food could be better."

Pros: "Would be very happy to fly again on qatar if options for Indian food menu is increased"

Pros: "All around great airline. Comfortable for super long flights and completely accommodating."

Cons: "My personal stuff been stolen in airports"

Pros: "great staff"
Cons: "Some of the head phone are not working at all...."

Pros: "Stewards were great"
Cons: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."

Pros: "Food is good"
Cons: "Economy seat"

Cons: "Few selection of food."

Pros: "The service and the food were amazing!"

Pros: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Cons: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."

Pros: "All the services were excellent. From the checking-in to the boarding. The flight crew could not have been more helpful, courteous and polite. Food was great on board."

Pros: "Some how it was a good experience"

Pros: "Helpful staffs and great stewardess!"
Cons: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"

Pros: "Overall OK food not all that up to the mark"
Cons: "3 out of 4 bags did not arrive even after 1 day of journey completion"

Cons: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"

Pros: "this was very different nice service, crews with courtesy and ready to listen to any problem.Pauline."

Cons: "No lie flat seats."

Pros: "It was not a full flight. It was ok."
Cons: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."

Pros: "Nothing"
Cons: "The first flight of my journey was delayed which made me late for my next two connecting flights. I arrived on vacation a day late. Paid for a hotel and activities that I never used. My bag arrived 5 days late. I had to buy clothes on a daily basis which ate up more time and fun money. The airline gave me nothing except empty promises and dismissive apologies."

Cons: "The flight was delayed by an hour which made us muss our connection transfer flight. E then were expected to fly the next day which I refused to do as I was a bridesmaid for my friend that evening so had to be there on Friday"

Pros: "Top notch service by Qatar airline. They accommodated us. We don't eat beef or chicken and didn't know you could request vegetarian online before flight. They found a fish meal and informed us to apply for meal online."
Cons: "Seats too close. Person in front was in our lap almost."

Cons: "7 hours on the phone all over the world so far and absolutely nobody willing to take ownership of this problem. What terrible service"

Cons: "Poor quality food"

Cons: "The delay was awful Al marjan business class lounge in doha don't have good quiet room bed for sleeping"

Cons: "My parents came from India to U.S. They had wheelchair, but they didn't get it and they have knee problem they don't know English too. So I had very bad experience with Qatar."

Cons: "Free wifi"

Pros: "Overall a nice and good flight"
Cons: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Pros: "The plane size & comfort was excellent. The staff were very friendly"
Cons: "N/A"

Pros: "Terrific hot breakfast in bus. class"
Cons: "Window did not darken like the others."

Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."

Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pros: "Excellent crew, good food & movie selection."

Cons: "Flight got cancelled"

Cons: "I congratulate the KLM crew!"

Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"

Pros: "Slow service."
Cons: "Better communication!"

Pros: "Good for both."
Cons: "Bigger seats."

Cons: "The plane was very hot"

Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."

Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Pros: "Landing"
Cons: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Pros: "Employees were very friendly"
Cons: "The seats were very small"

Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"

Cons: "Still waiting to board after missing this connection had to be booked on another airline"

Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"

Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Cons: "Flight was cancelled."

Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Pros: "Everything is top notch for an airline company."
Cons: "Nothing.... I enjoyed every moment of the flight."

Pros: "The attendants took great care of us. Super smooth flight."

Pros: "Left ontime and service was excellent."

Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"

Pros: "Lovely staff, good food, great movies."

Cons: "Bag was lost"

Pros: "Very friendly staff"

Pros: "My bagage broke"
Cons: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Pros: "Great food"
Cons: "Sears we're toooo small"

Cons: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Pros: "Service was good"
Cons: "Delay"

Pros: "We really liked the KLM people, from the check in crew to the flight attendants."

Cons: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Pros: "--"
Cons: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."

Pros: "Great food and movies."
Cons: "Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination."

Cons: "Windows locked dark for whole flight in the DAYTIME going over spectacular scenery in Norway and Greenland. No eye shades given out. Totally depressing. Food very mediocre with nothing Arabic in spite of great Arab food."

Pros: "Crew was excellent and so was the comfortable seating."
Cons: "The audio selection was extremely unique, well strange to say the least."

Pros: "Good food"
Cons: "None"

Pros: "Good crew. Timeliness"
Cons: "Entertainment system did not work. Food was not attractive."

Pros: "No"

Pros: "Friendly pilot and crew"
Cons: "Delayed planes are always annoying. The flights to and from ended up being delayed about an hour each way."

Pros: "Amman airport and staff at ohare airport"
Cons: "Amount of food crew on the plane"

Cons: "My luggage was left at chicago airport ,so i had to go to bgw again and get it after a week ithe taxi cost me $100 I have the baggage claim can you refund that"

Pros: "food"

Pros: "Friendly staff Entertainment Aircraft"
Cons: "No complaints"

Cons: "crew was RUDE!!"

Pros: "Good seat comfortable"
Cons: "The headphone jack and charging port were stuffed with something"

Pros: "Excellent service and better seat space than American airlines. I would fly Royal Jordanian again."
Cons: "Website for check in could be more user friendly."

Cons: "I left some baggage on the plane and it has been impossible to reach Royal Jordanian in regards to getting it back. Every phone number leads to a different phone number."

Pros: "Treatment"
Cons: "No"

Pros: "Evry thing Time keeping Food Survice"
Cons: "No internet"

Pros: "I kept calling the airline and no one answered to change the dates because of a passport emergency and ended up missing the flight"
Cons: "No one answers in case of emergenciess"

Cons: "Worst food on long flights.. terrible quality and insufficient"

Cons: "They wont let us pray. It's a Muslim airline. And yet they refused us to perform our obligatory prayers. Also we had ordered special meal for all 5 of us. We only got 3."

Cons: "Our 1 luggage was lost. And they did not compensate for that. And after 3 days they called us saying we found it."

Cons: "Food, seat and entertainment are awful"

Cons: "The airline canceled my return flight without notice because I did not board an earlier connecting flight."

Pros: "The flight was overall great. I very much liked the price, the fact that I was allowed to take two big suitcases, and the sitting was overall ok space wise. The crew was kind and the food was OK. I am very likely to make reservations with this airline in the future!"
Cons: "I did not like the fact that there was no WiFi on the flight. I also did not like the fact that the selection of movies was quite limited and not very recent. Finally, I did not like the fact that there was very little service on the flight. I would have liked to see more beverages (hot and cold) offered throughout the flight, and the clearing of meals done more rapidly."

Pros: "Very good and friendly staff"
Cons: "Entertainment need a refresh"

Pros: "All"

Pros: "The kosher meals could use a serious upgrade and the employees on board could be a bit more accommodated when it comes to food and drinks."

Pros: "New state of the art Dream line plane very comfortable and easy to sleep even in economy section"
Cons: "Food could be better"

Pros: "Staff and service was exelent"

Pros: "The entertainment selections were great."
Cons: "The seats were a bit uncomfortable and the food was horrible (pretty typical of most airlines though)."

Cons: "No transit support in delayed flight."

Pros: "ماشي حالها على رحلة قصيرة"
Cons: "المقاعد قريبة على بعض الطائرة غير نظيفة لا يوجد تسوق حر على متن هذه الرحلة وتأخرت الطائرة نصف ساعة للاقلاع"

Pros: "Ability to switch to exit row seat as plane was not full. Tea was nice."
Cons: "Audio/Video system very outdated. Sound had background so was unable to watch movie. Temp in plane was too warm. Plane interior was beat up."

Cons: "Timing Even though the was rescheduled we flew one hour late. Shuttles from the gate to the airplane The airplane was bowred from yan airline and wasn't Jordanian"

Cons: "Seats are too close to each other"

Cons: "Four hour delay on route BKK-AMM, no apology or compensation. Crew not friendly. Food very basic."

Pros: "The aircraft, the service"
Cons: "I ordered kosher meals and they arrived frozen to a degree I could not eat it. The movies did not have any subtitle options, except Arabic. They should at least have English subtitles"

Pros: "Everything was ok, just I dont see my miles in my account and just of that I chose to fly with this airline."

Pros: "High price and no entertainment"

Cons: "The plane was severely outdated. Trays falling down all the time. Half the tv screens didn't work. The planes need a serious overhaul."

Pros: "Every thing on there the crevices was so good"
Cons: "Non .. all is good"

Pros: "Crew members were very nice to an old lady and i saw how well they took care of her"
Cons: "The agency to which kyak has directed me to purchase the tickets. They have lots of restrictions that could have turned my trip bad. I was very septic when i read their conditions for flight changes and process of registering credit catds. I don't recommend that kayak maintains this agent . Actually i have never purchased a ticket throgh them. That was the fist and last time"

Pros: "I realy liked the airport where there are a lot of restorants and caffe and great duty free shops. The lounge is great and its free for master card and american express holder"

Pros: "Very friendly crew."
Cons: "Very early boarding and push back."

Cons: "Airline cancelled my Thanksgiving NYC to Cairo flight 2 weeks prior, leaving to me to scramble to find another flight and paying an additional $300+ on another airline. On top of it, phone support staff I talked with were not the least helpful, empathetic or friendly. I was jerked around about receiving a full refund even though it was the airline that cancelled, and finally had to dispute the purchase with my credit card company. They've lost my business forever."

Pros: "On time schedule."

Pros: "It was on time."
Cons: "The plan was really old. It had ashtrays."

Cons: "Friendly service. Very hospitable. Would definitely fly them again."

Pros: "Food was great. Service excellent. Plane was not full so there was plenty of space. We are not bothered by lack of alcohol during the day. Took off and landed pretty much on time."
Cons: "Entertainment system basically didn't work. The volume, even on maximum was impossible to hear. The selection of movies was also very limited."

Pros: "Seats were comfortable, staff was extremly friendly"
Cons: "Boarding the plane was very disorganized on return"

Pros: "Food was decent and the entertainment was good."
Cons: "Staff were unfriendly and unhelpful"

Read more about Japan Airlines
COVID-19 information

Safety measures for airlines flying from Kentucky to Malaysia

Airlines flying from Kentucky to Malaysia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Kentucky to Malaysia

Mandatory masks

Masks required on board, masks provided on flights from Kentucky to Malaysia

Social distancing seating

Middle seats unavailable to book on flights from Kentucky to Malaysia

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Kentucky to Malaysia

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