The flight was delayed for 4 hours.
In some Delta flights that I had in the past the plane was just ok, not bad, not good. But this plane ATL-MEX was great, very nice and conformable plane, it looks and feels excellent!
Flight less than 2/3 full, lots of room for comfort. On time, no need to gate check carry on.
nothing, it was great.
Our Delta plane was brand spanking new. Everything worked and the inflight entertainment system was fantastic with many movies to choose from, free headphones, games, tv shows, etc. The crew was polite and the seating at least as comfortable as expected for a 4 hour flight.
The restrooms in the rear of the plane were remarkably small, even by airline standards. I'm a somewhat larger person and I fit, but I know a lot of people who would literally not be able to fit on the toilet without touching both of the sidewalls or risk getting stuck in there. The boarding process at San Jose Del Cabo was the most ridiculous setup I've ever experienced. There were numerous flights boarding out of the same gates and at least 3 or 4 lines for different destinations forming on a ramp just outside the gates. There were guys with signs trying to herd people into the correct lines and then loading the people onto buses which took you out to the planes. The planes were loading from both the front and rear doors and people were getting tangled up inside because of the haphazard loading process. Very easy for a person to end up on an incorrect plane!!
Good food, entertainment options, communication from pilot
none of the flight attendants seemed to be friendly- literally all of them were neutral or slightly rude at best. Not impressed.
Very easy to do on-line
My United Membership was not reflected in this trip
Terminal was great, flight was great, crew was fruendly
No free movie on thos flight
United staff worked with me to book a round-about itinerary on a different airline that got me to my destination within 8 hours of the original flight. Progress announcements were made at regular, predictable intervals.
My flight was cancelled an hour after scheduled takeoff due to mechanical issues. The plane was actually repaired, but the time it took to do so exceeded the flight crew's hours. I understand the practical implications, but in the moment it did feel maddeningly bureaucratic.
Good experience, no issues.
Last minute cancellation and reschedule if original flight with 20 people hounding the gate for standby status. Craziness. These last minute revisions mist stop
eh. not enough space, like most airlines these days. Flight wasn't long enough to hate it though.
Bought a sandwich which was old ...
Like my AA rides > 90% of the time. The usual prob is sketchy gogo service.
Fast and efficient service
|Flights Arrive in||Beijing Capital|
|Flights Depart from||Knoxville McGhee Tyson|
|Airlines||Delta, United, American Airlines|
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