Check in was fast and we'll managed. Flight crew is very friendly (seems to be a company-wide thing as they were friendly on another flight we took with Jet later in our India trip).
Seats have horrible pitch. Meal isn't very good. Didn't know I had to prepay for luggage because the Jet website said tickets for standalone journeys in india issued in the US had an allowance of 23kg but when I checked in they said this was not correct and I had to separately pay for luggage. A pretty negative surprise.
Flight crew is very friendly (seems to be a company-wide thing as they were friendly on another flight we took with Jet earlier in our India trip).
Flight delayed, seats have horrible pitch, meal isn't very good, prepaying for checked in luggage was a painful experience - I had to call the night before because the website wasn't letting me process the transaction.
Rude Airport staff did not honor 5 kg personal item allowance listed on Etihad website, even their manger Mr. Jamir staff# 27694, said he will only allow up to 2 kg for personal item even after showing it on website. Charged me $57 Very old and noisy plane, entertainment tv was also not working. They said you can do steaming on phone but that was also not available.
timing & entertainment
old plane, air quality poor in the flight
Didn’t even reach Mumbai after 36hrs of the flight time
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