There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked.
On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you.
On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra.
New plane with knight entertainment screens at all seats!
Delayed, bit crew was friendly and efficient!
Sat on the plane on the tarmac for over an hour in the cold...
Flight was on time. Boarded quickly with no fuss.
Late BA flight made sure I had to wait 7 hours to catch and EVA air flight. I want my money back. I paid 1000 to flight British Airways not to be crammed on a flight as a show away. Super uncomfortable seat on EVA and a terrible experience. I fell on the plane.
British AIT flight attendants are the nicest
The metal entertainment boxes where your feet go- io am 183cm and the boxes don’t allow me to stretch my legs
Showed up 3 hours before departure and still missed our flight. The agents were extremely slow and rude. If you have a giant line of people who have missed their flight your system obviously isn’t working. Avoid Heathrow’s British Airways by all means if possible.
Basically ontime although a bit delayed getting started. Crew was attentive . Food Ok. Seating could be a bit better.
Somewhat tight seating. More reclining of seat would help. The gate was the furthest away possible requiring a very long walk.
Behavior of board personnel
The delay in London
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