Find cheap flights from Krakow to San Francisco

Cons: "Staff was very friendly, courteous and helpful."

Pros: "Food was really hot and good customer service"

Pros: "The crew was very professional and courteous."

Pros: "The crew was very nice. Seats were pretty comfy."
Cons: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."

Pros: "Amazing crew"

Pros: "Swiss is always excellent"

Pros: "The crew"
Cons: "More comfortable seats"

Pros: "Crew was lovely! Friendly and happy. Well organized and responsive."
Cons: "Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in."

Cons: "Crew was excellent Seats very short on leg room and hard cushions"

Cons: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."

Cons: "Terrible movie selection"

Pros: "The crew was very helpful & friendly"
Cons: "The a/c or fans were on too high"

Pros: "good availability of food"
Cons: "seats did not have much space at all. Legs constantly squished and there was no room to move them the whole trip. not much movie selection available."

Pros: "The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ..."
Cons: "3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course"

Pros: "All of the flight crew was personable and ready to accommodate any need we might have. Before we could ever get hungry, the staff was coming down the aisle with another serving of pretty good food!"
Cons: "We did have to wait on the plane for an hour after boarding, but I believe that was mostly due to wind."

Pros: "The seats were comfortable considering they were middle seats. The food was quite good and the entertainment selection was also good."
Cons: "Boarding was later than initially said and I did not know why"

Pros: "Although sitting in a plane in coach could never be considered a wonderful experience, Swiss Air did the most to make it so. in particular the crew was very responsive and cheerful. The leg room wasn't bad and they were very liberal with their wine and beer offering."

Pros: "It was a great flight. Even the food wad good, especially the snacks!"

Pros: "Everything. They are in their own class."
Cons: "Nothing"

Pros: "The crew was both fun and efficient. The food was definitely a step ahead of American owned airline companies. Very good choices of movies and entertainment."
Cons: "We've got no complaints."

Pros: "Vegetarian curry lunch/dinner was good. Cabin temperature was good. Bathroom was clean."
Cons: "flight crew were snippy. Had to ask for tea in between meals. Was assigned a middle seat when there were so many empty seats. The idea that we had to pay for seat assignments."

Pros: "Several rounds of beverage service along with tasty food and a great large-display entertainment, we were very pleased with the blankets and entertainment, and frequent service. It helped we had 3 seats for two people also."

Pros: "Excellent crew"
Cons: "Terrible seats :-("

Cons: "Good"

Pros: "I take the flight from ZRH to SFO several times a year. Typically on time, typically good service, food and drinks"
Cons: "The entertainment on the Airbus 340 is outdated and the screens are terrible but that is the only problem. ugh better with the new 777. Unfortunately not the case today"

Pros: "The flight from SFO to ZRH was in a newly fitted 777. The seats were very comfortable and we had plenty of leg room in economy class. Great and extremely nice flight attendants - thank you!"
Cons: "The flight from ZRH to SFO was in an older 777 and the seats were very uncomfortable with limited leg room in economy. This flight was not very enjoyable. I have to say though that the very friendly and helpful flight attendants were compensating for this. Thank you!"

Pros: "Crew was amazing. So patient and accommodating, even when passengers were a bit impatient. Cabin was clean, and it was good to have blankets and pillow on a long flight."
Cons: "Boarding was a bit chaotic. Food was okay but not substantial. Comfort was terrible in my seat - for some reason I had a seat with a metal box underneath so I could not stretch my legs. And the fellow next to me, in the middle, was over 6 feet and was VERY uncomfortable, even though he had legroom. There were good options for entertainment, but it was unreliable and had to be restarted once. Also, the screen was terrible quality and I could not see no matter how I adjust the screen angle or the light."

Pros: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."

Pros: "The crew was pleasant."
Cons: "The Swissair website did not have my information available. Stood next to Passport Control for an hour (!) for a glitch they couldn't resolve before boarding. Flight was delayed 90 minutes. Worse quality beef on a flight ever, and that's hard to do. In my 1.5 million miles flown, these were the least comfortable, cramped seats I have ever experienced. I am only 5'7", 150lbs, but for the first time ever could not reach my belongings in the under-the-seat space in front of me. Seriously, it was that cramped."

Pros: "Service was excellent and very friendly."
Cons: "The seats are terrible. Narrow, the armrests edgy and only partially movable. A large metal box under the seat takes away 2/3 of the legroom. The entertainment system is outdated, screen has no contrast and can only be viewed at a straight angle, which is impossible as soon as the seat is reclined."

Pros: "The crew did a great job of handling our 2-hour delay in starting from Zurich - we were kept updated on what was happening, the aircraft was at a comfortable temperature (not too hot, not too cold), and we were given water during the wait. Also, during the flight, the crew kept coming through with more water, which was VERY NICE! Plus, the moist towels prior to landing. It makes a big difference in comfort levels for such a long flight."
Cons: "The on-board entertainment system was old and very clumsy to handle (with the embedded control in the arm rest). Also, it crashed on me two times and had to be re-booted, which was frustrating and took a long time every time it happened."

Pros: "See above"

Pros: "Helpful staff"
Cons: "I was uncomfortable with the space"

Pros: "Courtesy of crew."

Cons: "Very uncomfortable seats, very hard. The cabin was cold and there was no possibility to adjust blowers. Old entertainment sets with poor variety of choices to watch."

Cons: "The most uncomfortable flight I've ever experienced. The seats were too small. It was torture for a 12 hour flight. Need more space and padding in the seats."

Pros: "Service is above average, flight attendants very friendly and helpful."
Cons: "Only one choice of the lunch dishes was available, since they had run out of the second one."

Pros: "Friendly staff"
Cons: "This aircraft should be retired long time ago"

Pros: "The crew was terrific."
Cons: "Economy seating very cramped. Cramped seat conditions, inability of video screen to articulate sufficiently to allow seeing the picture when the seat ahead was reclined."

Pros: "Everything"

Pros: "Boarding was very quick and efficient. Seating arrangements were nice pretty average overall."
Cons: "The crew was terrible. Young and in experience was on thing. But worse was they did the bare minimum and then hid out in the back for the rest of the flight. They served a weird cheese sandwich mid flight and would roll their eyes if you asked for water. The food selection and taste was bland or way too salty."

Pros: "Ft"
Cons: "The lack of food choices. Even if you must buy them tgere should be choices"

Pros: "Nice smooth flight, good service, comfort, food, crew, and entertainment. Crying toddlers made it hard to sleep."

Pros: "Excellent Amount & Quality of Asian Vegetarian Food"
Cons: "Due to a glitch in the webstei, I was unable to check in online, and therefore did not get a window seat for an 11 hour flight - very frutrating and uncomfortable!"

Pros: "Great flight crew, on time performance"
Cons: "Seats could be more comfortable"

Pros: "The snacks were very nice on board. Also, the crew was very patient and helpful!"

Pros: "As above."
Cons: "As above."

Cons: "seats not too comfortable, if seated right next to the toilet I should pay a lower fare!"

Pros: "Food and drinks"
Cons: "The flight is rough. The ascend and descend pattern too abrupt that causes nausea. I wish the pilot need to be a passenger once in awhile to feel how others doing their job so he himself learned to adjust his ways."

Pros: "I would like to have ore of a grace period to check baggage."

Cons: "Bad social distance"

Pros: "Felt safe and sanitary"

Pros: "The crew went the extra mile to accomodate my bag due to not having a seat in front of me to stow it. Also, Delta Comfort was exceptional!"

Cons: "Smelled like poop the entire flight. Actual poop in the lavatory."

Cons: "Terrible delays"

Cons: "Better food offerings"

Pros: "No food, late by hour"

Cons: "Sat on tarmac for 20 mins because we were early..."

Pros: "Fast flight"
Cons: "In one hour flight we could have some drinks and food. Snacks... can’t believe they don’t have any food/alcohol"

Cons: "The bathrooms smelled every time someone opened the door. Febreeze, please!!"

Pros: "Entertainment"
Cons: "Food"

Pros: "Service by crew. I was flying economy but it was par to business class."

Pros: "Very comfortable, no complaints."

Pros: "The guy announcing the boarding was a hoot! Great sense of humor."

Cons: "No delays. And have the terminal bridge in working order"

Pros: "Nice new seats"
Cons: "Was too warm inside the plane. Boarding address was mobbed and not very well managed"

Pros: "Yes"
Cons: "Took off late. Other than that very comfortable and great experience"

Pros: "If offering free WiFi to Amex platinum card holders it needs to work f"
Cons: "Fix it"

Pros: "That it got me home"

Pros: "Great service"
Cons: "Look, if your kid is so young that he can’t get in a plane without screaming for four hours, you shouldn’t bring him on a plane and subject 200 people to that. It’s rude and selfish."

Pros: "Short time and easy on and off boarding."
Cons: "One stewardess was in a mood but otherwise a very pleasant flight."

Pros: "Didnt expect dinner but was served"
Cons: "Delayed flight, offset entertainment, touch screen un responsive"

Pros: "Everything went smoothly - very happy"

Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."

Pros: "Crew were very friendly specially with my 6yrs old daughter"

Pros: "Everything was great, easy boarding, great idea (board ahead of your zone if you check bag free at gate), courteous staff, good food choices, arrived ahead of schedule, good movies."

Pros: "Nothing"
Cons: "Multilpe delays"

Pros: "Clean plane, great breakfast options included with the flight. Crew was polished, helpful and genuinely nice! Gate agents at NYC were knowledgeable, organized, and quick. Boarding was a breeze. Impressive selection of movies for onboard entertainment choices."
Cons: "I thought the $11.00 fee for 30 continuous minutes of full Wi-Fi access was a bit pricey, esp when it kept getting disconnected and ended being about a collective 7-8 mins of access."

Cons: "late leaving, arriving and taxing."

Pros: "Fast boarding and complimentary snacks."
Cons: "I was seated next to a very large woman who came over the arm rest onto my seat."

Pros: "Was tired and the FA helped me find a row that I could stretch out on and relax. After a long trip from Moscow, the FA's volunteering to help and accommodate a beleaguered traveler was most appreciated!"

Cons: "Delayed take off and waited for the bridgr"

Cons: "See above"

Cons: "Got in early"

Cons: "Flight was delayed by 2 hrs. Annoying!"

Cons: "Force me to take a bad seat"

Pros: "We were not happy with our flight my flight got cancelled 3 times I miss work they need to reimburse us and also reimburses the hotel cuz we had to stay at a hotel because they cancelled our flight three times and then our flight that we went out on Monday was late because of a flight attendant arriving late to the hotel to the airport"

Pros: "All was quiet. It was an early flight. Nice offer of more snack choices than other airlines."
Cons: "Didn't understand why I had to wait until getting to the gate to have a seat assigned when I purchased tickets several months ago. Since I was in the last boarding group, Had to check in my bag since it was already full, had fragile stuff in there and hoping everything is ok. it is what it is. Not anyone's fault but disappointing to have to do when I didn't plan on checking in and going to pick up at the baggage claim. This is what i wanted to avoid in the first place. could have at least offered to let us pick them up as we deplaned and not baggage claim!"

Pros: "The temp"
Cons: "It was too hot."

Pros: "Maintained high standards of service despite massive delay."
Cons: "Boarding and departure was messy because of the delay"

Pros: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."
Cons: "No free wifi."

Pros: "The entertainment options and noticing the little touches that Delta is making to improve the brand and experience."
Cons: "Seems like there are legacy "attitude" issues with the crew. I sat on the aisle yesterday, and SEVERAL times I was bumped, quite rudely, by passing crew. In one instance, as they passed to pick up trash, they took two of my three items. They started walking on, and I tapped them as they passed to pick up the third. She brusquely turned and said: don't touch me to get my attention. No please; quite rude, and unnecessary."

Cons: "Horrible wait if nearly 30 minutes after landing"

Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."

Pros: "Entertainment system"
Cons: "Crew lacked any customer centricity, service was poor"

Pros: "I love Delta. Smooth boarding. Quality service. Keep it up!"

Pros: "entertainment services"
Cons: "legroom"

Pros: "COURTESY"

Pros: "Flight attendants"
Cons: "Tv wouldn't work and delay that wasn't weather related and the food was awful"

Cons: "Three hours departure delay from Munich to SFO"

Pros: "Very helpful crew, good food."
Cons: "Flight was one hour late."

Cons: "All things were beyond airline control. Screaming children, weather delay, and moderate to heavy turbulence. Wind shear off the deck required pilot to punch through and stick the landing, but recovers well."

Pros: "Yes"
Cons: "None"

Pros: "Literally one of the worst check in experiences I have ever had traveling"
Cons: "The person checking me in could have given me a few minutes to help me understand the flight delay"

Pros: "There was an reasonably attractive opportunity to upgrade to premium economy, which was extremely nice for my long haul flight"

Pros: "Luggage space, comfortable seat.. huge plane"
Cons: "Ice cream was not good."

Pros: "Glad that i was able to secure a seat in the emergency exit row (row 70)"
Cons: "Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!"

Cons: "Sittinf in the middle"

Pros: "The seating configuration was ideal (2-3-2)"

Pros: "Comfortable seats. Good snack. Helpful crew. We needed extra assistance and staff were very accommodating."
Cons: "No negative comments."

Pros: "Everything was on time, the service was very nice as well. No problems at all."

Pros: "staff"
Cons: "major delay, poor communication andaccommodation considering delay"

Pros: "See above. The same applies."
Cons: "See above. The same applies."

Cons: "Seats are too close together and seat really doesn't recline. To close to the seat in front and can't bend over to put your head on tray to sleep. Just to cramped up and I'm a small person 5'4". Very uncomfortable for a long flight!"

Pros: "3"

Pros: "Lufthansa flights are by far the best way to fly transatlantic!!"

Pros: "The food was pretty good. Normally I can't eat airplane food but it was actually good."
Cons: "The seat didn't go back at all"

Pros: "Same as above but even better."

Cons: "None"

Cons: "The crew didn't seem quite ready for offering refreshments, and I had to go and ask for water several times. The snacks weren't very ubstantial, and having a good 4-5 hours in between meals was hard for me as I had been traveling for a long time already."

Cons: "late 3 hr"

Pros: "Staff was very attentive and friendly."
Cons: "Seating very cramped for a tall person. Tight squeeze!"

Pros: "everything was amazing,i love this airlanes end every year fly with them! Thanks!"

Pros: "Excellent, helpful steward."

Pros: "Overall it was a great experience."

Pros: "keep going"

Cons: "the hot meals were aweful"

Cons: "Too cold"

Pros: "Very helpful crews. Any problems."
Cons: "Nothing"

Pros: "On time for all legs"
Cons: "4 hour lay over in Toronto"

Pros: "Safe and on time"
Cons: "Too cramped. 9 hrs of tight quarters"

Pros: "See above"
Cons: "See above"

Cons: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."

Pros: "Wonderful overall"

Cons: "seat did not recline at all,"

Cons: "Delated and boarding was a mess"

Pros: "Clean and rasy"

Pros: "The crew and in flight experience were excellent."
Cons: "Terminal procedures, particularly a tarmac delay and understaffed customs and security personnel, jeopardized my London Heathrow connection in spite of the 80 minute layover. Itineraries with less than a two-hour connection should be discontinued as a fraudulent misrepresentation of the passenger's likely success. I will never fly through Heathrow again."

Cons: "Big Screen at front of cabin when I am 2 rows behind kept me awake Boarding was a mess, not really enoughpreboarding space to hold everyone. Organizers were rude and signs were confusing."

Cons: "Too hot and stuffy. No air."

Pros: "I love Lufthansa! It's my preferred carrier!"

Pros: "Service; timeliness."

Cons: "I did not like the surprise of having to pay for a seat reservation, once I had purchased my tickets. This was costly and certainly unexpected."

Pros: "As expected - another great flight with great service and arriving on time."

Pros: "Great crew!!"

Cons: "It was long terrible 24 hr journey with a pregnant wife"

Pros: "very nice and attentive personel"

Pros: "It was good because I was placed in EconomyPlus"
Cons: "Was not able to check-in on line and I could not book my seat - so I was just assigned seating. Fortunately it worked and I got the window seat on the shorter flights and an aisle seat for the longer flight."

Pros: "Punctuality"
Cons: "Boarding in Krakow, however I understood it was a very busy time after Easter."

Pros: "Just in time take of and landing, staff friendliness"
Cons: "Snack"

Pros: "Check in was swift"
Cons: "Friendlier approach from the crew"

Pros: "Friendly crew"
Cons: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Pros: "Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive."

Pros: "Noting outstanding."
Cons: "Seat comfort."

Pros: "Curious crew."
Cons: "Nothing"

Pros: "thebflight wqs smooth and on time"
Cons: "snack they gave something sweet at 07:00 AM"

Pros: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Cons: "Poor selection of films on the entertainment system."

Cons: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"

Cons: "Seat !!"

Cons: "Boarding was not organized at all. I was sitting in the front yet I got in almost at the end and barely was able to find a place for my handbags. Ut took way too long and people had to stand for a long time to board. Crew members were not up to par either. I had my earphones and was watching a movie and feel asleep. And everytime one them passes by, they will knock me awake. I was extremely tired and tried hard to sleep yet they kept waking me up every time one of them passes by, no matter how skinny they were! Totally unprofessional."

Pros: "The crew was helpful with tips for Vienna"

Cons: "Flight was cancelled on the first day. I had to call to find out that I was rebooked on a flight the next day."

Cons: "I missed my flight because of the delay in Zurich"

Pros: "It was a high quality service hands down."
Cons: "The available entertainment choices were a little limited."

Pros: "Movie selection was good."
Cons: "I could not reserve seats via Kayak, through whom the flight was booked. I paid extra for seat reservations, about $30 for a plain economy seats, to Austrian Airlines."

Pros: "Except eventually delay, the flight experience is good."

Cons: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."

Cons: "There was plenty of space, and so I rven had a chance to catch some sleep on the transatlantic flight. But Uktimately, unless you are travelling in luxury, transatlantic flights are awful."

Cons: "My flight was Dec 11 at 8:00 from Budapest to Vienna. And from Viena I have to fly to Minsk. So on Dec 10 at 10:00 pm they send an e-mail to let me know that the flight from Budapest to Viena is canceled. I am glad that I decided to check my e-mail before I go to bad. So I try to call Austrian, but they work just from 8:00 am - 8:00 pm. I start to search all the info the site of Austrian, and find one phone number that seats be working 24 hours. So finally I got a person on the phone who was able to help me. ..."

Pros: "Flight crew & overall experience was positive. Meal & entertainment were good."
Cons: "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."

Pros: "The food and service were fantastic!"
Cons: "If possible, perry there could have been entertainment on the plane."

Pros: "First time traveling with 10-month old son. Satisfaction on my side! Staff was friendly and willingful."

Pros: "snacks plus they had sparkling mineral water"

Pros: "Flight was on time ,"

Cons: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"

Cons: "Poor service, will not fly again with this airline"

Pros: "It was clean Lunch was good"
Cons: "There were no vegetarian options for snacks"

Pros: "Flight crew was pleasant, calm, and efficient."

Cons: "The ground crew harassed us for bringing our instruments on board. We fly with instruments for our work and this was the first time we were forced to check certain items and were detained for a period of time so that the ground crew could check with their superiors."

Pros: "that everything was in order - alles in ordnung, without much fuss."
Cons: "the passenegers - too much farting"

Pros: "This time it seems I had a little bit more leg room. Which makes a big difference!"

Pros: "The food was very good! And the movies you could choose too."

Pros: "Catering and service was superb. While linen. Course by course on China, no tray service. The food was exquisite. The wine was acceptable, mid range, with very generous pours in Riedel glassware and always the offer made of would I like anything more? The seperate coffee menu has to be experienced to be believed, basically, it's an authentic Vienna see cafe experience at 30,000 ft."
Cons: "Entertainment selection was fiddly and the offerings meagre compared to the vast libraries found on other carriers, but it was sufficient. More a quibble than a gripe from me. The noise cancelling headsets were good quality noise cancelling, and comfortable. I can't wear some other airlines headsets at all and use my ear pods with an airline adapter jack."

Pros: "Made it there safely."
Cons: "Not much space in the seats on the flight especially for 10 straight hours."

Pros: "Made everything easy, stayed on time, clean."
Cons: "Nothing"

Pros: "The crew were friendly and fine. No problem with boarding etc"
Cons: "The seat comfort and closeness of the passengers is terrible. And makes for a stressful and painful flight."

Pros: "Good service overall"

Pros: "The flight was quick with a light meal once we were at cruising altitude. Friendly staff."
Cons: "I have no negative comments about this flight. Everything went well."

Cons: "My luggage was lost again It is the second time in a row that happens"

Pros: "Smooth and fast"
Cons: "Nothing"

Pros: "Short flight"

Pros: "The boarding and exiting of the aircraft was smooth and organized. I really do prefer that passengers be strictly monitored when boarding the plane according to their seats. It really does make sense to board the plane from the rear forward. I realize airlines feel like they have to make their business class passengers feel special, but it really doesn't make sense for passengers to be climbing over one another."
Cons: "I left my entertainment at home in a mad rush to depart which is very unusual for me. As a result, I had to rely on Austrian Airlines' copyright licenses, and they were less than satisfactory. Fortunately, I'm flying back with Lufthansa, so I hope there will be more variety there. The lavatory at the back of the plane was filthy by the end of the flight. I don't understand why the flight attendants feel to good to clean the lavatories for their passengers. We are stuck on a flying can for 9-10 hours and deserve to have clean lavatories during that time. At one point, I was thirty and approached the back of the plane. When I entered the rear galley, the ladies looked at me like I was intruding. If self-service is not available for passengers, then flight attendants should be prepared to serve their customers."

Pros: "Everything was wonderful ,except for the poor food."
Cons: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."

Cons: "It was advertised as Austrian Airlines but when the details came through afterwards only then did it state that it was a United Airlines flight. So, I can't rate this flight because it had nothing to do with Austrian Airlines. You need to update your site so that it clearly states "Operated by..." when people are booking."

Cons: "The Air France flight was good overall. The food was okay, comfort good, boarding good, crew excellent."

Pros: "No problems."

Cons: "My row was bypassed a couple of times for food/beverage service even though we were wide awake and looking expectantly at the flight attendant. Sometimes she asked me if I wanted a drink or something and as I was answering she looked away and moved on. I couldn't believe it. Then after pressing the service button and waiting a long time for her to return, she acted like it was a huge inconvenience."

Pros: "complimentary chocolates are excellent"
Cons: "my luggage was one day late"

Pros: "Free food, entertainment and wasnt full"
Cons: "Normal airline food.... what can you do I paid more in taxes and fees than the ticket. Seems wrong"

Pros: "I liked how generous they were with food and drinks"
Cons: "Free WiFi could have made the flight a lot better"

Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Cons: "Nothing"

Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Pros: "The crew was professional & friendly"
Cons: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Pros: "Professional crew. Good simple check in."
Cons: "Nothing."

Cons: "Crew members in Amsterdam were very rude and disrespectful"

Cons: "Entertainment"

Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Pros: "Good"
Cons: "Nothing"

Cons: "Turn the lights on early making it hard to sleep"

Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"

Cons: "wasn't able to take the flight since I missed it"

Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Pros: "Great on board service from a very professional crew."
Cons: "Can't think of a thing."

Pros: "The entertainment options were good."

Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Pros: "Entertainment"
Cons: "Food and one bathroom out of service makes an awful flight"

Pros: "Very friendly crew going out of way to assist in making trip comfortable"
Cons: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Pros: "Friendly attendants. Decent food, and frequent snacks and beverages."
Cons: "No charging ports for electronic devices."

Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"

Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Pros: "Friendly staff, good service and on time departure/arrival."

Cons: "Please Endeavour to put the expiration date on the food served in the flight."

Pros: ".Very much on time with pleasant service."
Cons: "Can nit find much fault fir a short run!"

Pros: "Bording was good and general flight ok"
Cons: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Pros: "Very friendly crew"

Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Cons: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"

Pros: "Great crew service. Among the best ever."

Pros: "Everything - Checkin, crew, food, entertainment"
Cons: "Nothing"

Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Pros: "Speed, crew, and reliablity."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Pros: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Cons: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Pros: "Excellent service"
Cons: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."

Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Pros: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Cons: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Pros: "The price was nice."
Cons: "Plane looked unkept on exterior. Crew was nice but lazy."