|Flights Arrive in||Indianapolis|
|Flights Depart from||Kuala Lumpur Intl|
|Airlines||Air France, Japan Airlines|
Boarding this large plane went relatively quickly and orderly.
Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion.
Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !
Good seat width Great movie selection Great food and drinks Nice and large A380
The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice.
Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew.
We were 2h late
Service was excellent and seats were comfortable.
Staff and service good
777-300 plane business class very old and tired
Premium economy is more worth that the price
Tickets were in the wrong name and the company that issued them refused to fix the problem. I ended up buying a second ticket directly from the airlines.
The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see
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