Find cheap flights from Kuala Lumpur to Reagan Washington National Airport

Pros: "Entire crew members, food, drink, hospitality & aircraft."
Cons: "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."

Pros: "No issues, waiting area clean and comfortable. Crew efficientand pleasant."
Cons: "Not a thing."

Pros: "The crew was fantastic and the food was very nice."
Cons: "It really would have been nice to have a vegetarian option!"

Pros: "The staff is friendly with attention to detail"

Pros: "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
Cons: "The food was not enough, we felt so hungry before arriving."

Pros: "- Friendly staff. - Excellent service and boarding easiness. - Kayak's excellent price."
Cons: "- Entertainment had limited movies. - Food could have more selection for business class. - Loung in Japan is not the greatest and overcrowded. - Boarding from Japan to KUL was very poor specially in packing people like sardine in the shuttle."

Pros: "everything"

Pros: "Service and the fact that flight was not full provided for a better experience. Staff was super friendly and attentive. The films were new and tv was big! Food was ok."

Cons: "The dinner was served too late, not right after take off. Also, the portions were way too small."

Pros: "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
Cons: "Limited entertainment options for kids."

Pros: "As my other flights with them, the crew is so friendly, the planes are nice and pretty good movie selection. Also nicely organized and they apologized profusely for the hour delay. I wish all of the American airline companies would learn from them! Great beverage service too, even when people are sleeping they quietly come around for us who are awake."
Cons: "The food for vegetarians is not very good. But they feed you a lot and you won't go hungry!"

Pros: "Food"
Cons: "Sitting space"

Pros: "Customer service on ANA was as stellar as always."
Cons: "Chairs are uncomfortably small for an international flight. Was fairly surprised since it's such a long flight."

Cons: "Not enough space to put my luggages"

Pros: "Overall comfort was good"
Cons: "Drinks like fruit juices were given in too small portions like a quarter cup by stewardess; as if the drinks were being saved or rationed Not much choice for movies. Movies were not well selected"

Cons: "Small plane. No cabin space for carry ons."

Pros: "service..service..service and ontime performance"

Pros: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Cons: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"

Pros: "Great legroom, intuitive design down to the details, amazing crew. What a showcase of what Japan has to offer"

Pros: "Legroom is good, you don't need to recline the seat"
Cons: "Food wasn't the best"

Pros: "The ANA crew were very sweet and accommodating"
Cons: "Very unhappy over the first leg. Nothing indicated it was a United Airline flight to be boarded at United Airline terminal in LAX. Seat selected at time of booking was not honored since selection has to be done on United Air's web site. Did not get the meal I ordered for the same reason. Very short time to get from arrival gate to the connecting gate at Haneda."

Cons: "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"

Pros: "My flight was really comfortable, thanks"
Cons: "The thing I didn't like it was when I was in Tokyo I stayed overnight I didn't know what I expected for first timer like me I wish they give me some kind of a voucher food, nothing big but I really like in Tokyo though thanks"

Pros: "Everything flight crew exceptionally nice food and snacks were great flight was smooth other airlines should take a cue from ana even use chilled silverware when serving food not plastic ware like the other airlines no attitudes just awesome service just like it should be ."
Cons: "nothing everything was awesome hope I fly ana again sometime ."

Pros: "Incredible service"

Pros: "NH817 NRT to PNH was one of the best crews ever. Every need was met. Best customer service. NH818 was good too but the attention and attitude was slightly below. Travel Dates: NH817 09/1/2017, NH818 09/04/2017."
Cons: "Very good overall. The entertainment could you a little more choices."

Pros: "Flight on time."
Cons: "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."

Pros: "Food was great!"
Cons: "The Japanese crew were not very good at English!"

Pros: "Everything is perfect!"

Cons: "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."

Pros: "Great food on ANA flight from Malaysia to Tokyo."

Pros: "Great service, excellent and curteous. Clean cabin"
Cons: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay."

Pros: "ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight."
Cons: "I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly."

Pros: "The flight was less busy than usual (it was an Easter Sunday departure) and so service was a bit more relaxed and friendly than usual instead of just efficient. Left gate a few minutes early and arrived 20 min early in Tokyo. Flight time is pretty good - 8pm departure which gives time for a relaxed day sightseeing in Dusseldorf before going to the airport in the late afternoon, Arrival in Tokyo is about 2pm which would be a good time to check in to hotels and relax. Food was good - dinner after take-off and a brunch-type meal a few hours before landing. Entertainment system is also very good although I'd flown a lot recently so seen the films I wanted to see already. Sometimes ANA are just "good" but this one was the best one I've flown recently."
Cons: "Surprised that their recently acquired 787s don't all have WLAN! Wanted to do some work ... but ... maybe enforced disconnection is a good thing sometimes :)"

Pros: "Everything"
Cons: "The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal."

Pros: "The middle seats were seperated, so I had my own arm rests"

Pros: "I fly around often, at least 10 times a year, and ANA has always had the best service, cleanest planes, and the best entertainment. I recommend flying with ANA anytime you travel."

Pros: "The service is first rate even in economy seating. Attentive flight crew. Excellent airline."

Pros: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Cons: "Choices of food."

Pros: "Great movies!!"
Cons: "Terrible seats- difficult to find s confirtsble position."

Pros: "overall clean and comfortable, service is great"

Pros: "The food was great. Very responsive flight crew."

Cons: "There was no information about connecting flights before landing."

Pros: "crews have good attitude"
Cons: "flight from kuala lumpur to narita is not for mobility impaired person, one has to take a flight of stair down to tarmac then board a bus, then on to the airport itself."

Pros: "I will try and avoid Narita airport, and Ana again. You have to climb a number of stairs with your carry-on off the buses, and then have to go through security again, it's a hassle. I'll prefer the ICN or other airports which are more travel friendly."
Cons: "super crowded, bad food, bad landing."

Pros: "Service is good"

Pros: "Good guidance"
Cons: "There's no boarding zone?"

Pros: "We were the first to be there in line in wheelchair yet we were the last to be assisted."

Pros: "Everything"
Cons: "Nothing in particular"

Cons: "Having to wear The face vizor is silly"

Pros: "Amazing trip Qatar airline is great"

Pros: "crews are ok. but they run out chicken entre. awful."
Cons: "entertainment was poor. use remote control, really."

Pros: "The 1-hour complimentary wifi."
Cons: "Hope they had the immigration/arrival card on the airplane."

Pros: "Very pleasant and comfortable flight with QA."
Cons: "Nothing"

Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."

Cons: "Every thing is good"

Pros: "The crew was very friendly and helpful"
Cons: "Longer wifi time and faster connection"

Pros: "Great food and service. I like the short layover / transit time."
Cons: "Multiple security from Doha to Chicago. One should be sufficient."

Pros: "Quality aircrafts and entertainment."
Cons: "Service and helpfulness of attendants."

Pros: "Crew was exceptional. QSuite very comfortable."

Cons: "Entertainment on the Boeing 777 suffered from access problems"

Pros: "Yes"
Cons: "No"

Pros: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Cons: "Nothing."

Pros: "Good aircraft, crew attentive."
Cons: "Food was poor."

Cons: "For 1.5 kilo overwait I’ve been charged $65"

Pros: "The crew were very friendly and helpful."
Cons: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."

Pros: "Last row seats are never optimal but tha flight attendants were above par!!!"
Cons: "Wonderful people! Cannot day enough about the difference that makes."

Cons: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"

Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"

Pros: "Friendly and genuine staff. Clean plane. Staff were well organised."
Cons: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Pros: "Boarding"
Cons: "Overall excellent"

Pros: "The wider space between all seats and the selection of the food"
Cons: "Nothing at all"

Cons: "they need to do family section"

Cons: "The food was horrible"

Pros: "Everything"

Pros: "Lost bag"

Cons: "light breakfast and light snacks for an 8-hour flight? come on!"

Pros: "The airline in general was good, provided a kit with socks, ese plugs,toothbrush and other essentials,good movie choices, overall customer service. They had free wifi which was amazing!!"
Cons: "We took 2 long flights one from morrocco to Qatar and Qatar to dallas. The food on the flights was not the best, one the first one they ran out of chicken meal and only had fish left which was gross, for such a big airline you would also think they give a snack in between meals but they do not.also after giving you the food it took a long time for them to pick up the tray which I thought was unusual"

Pros: "Crew were extremely helpful and kind. Very responsible and polite."
Cons: "LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD ."

Cons: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Pros: "best airline food ever"
Cons: "for an international carrier, leg room is horribly cramped. singapore airlines and qantas offer better leg room in their economy class seats."

Cons: "The seats could me more comfortable . The one that flew from Doha to Mumbai was way more comfortable than the one from Houston to Doha ."

Pros: "great service, food, friendliness of staff, clean plane"
Cons: "nothing"

Pros: "Good service all the way to final destination. A+ service. Newer model airplane."
Cons: "None"

Cons: "My seat is changed without my approval.thats disgusting"

Pros: "timing"
Cons: "qatar airlines has some old airplanes foods are not good"

Pros: "Lots of space as the flight quite quiet. Very friendly staff."

Cons: "I did not like that u cannot see what seats are avil before u buy the ticket.. i got a bad seat!"

Pros: "When we flew into Melbourne it was not a happy experience. Seats were cramped and arm rests wouldn't raise. The flight out, even though on the same model plane, was better. There was more room and we could raise the arm rests. For a 13+ hour flight that makes a big difference."
Cons: "Because the tickets listed the same type of plane in both the bad and not so bad flight, it is very hard to know what we're going to get. I'd love to be able to plan to avoid the bad experience, but if they use the same plane in two configurations, there isn't enough information to do so."

Pros: ". ."

Pros: "Everyone on board was pleasantly and helpful and that goes a long way."

Pros: "Service"

Pros: "Very friendly flight staff."

Pros: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."

Pros: "Great flight"

Pros: "What they get right: The planes are comfortable and the flight attendants are attentive and kind. The price is okay, and there are plenty of flights from Doha to Manama."
Cons: "What they get wrong- Taking the Doha to Manama flight is like riding the commuter bus from New Jersey to New York City in the U.S. You get there, but that's about it. The waiting area is too small for the number of flights and quantities of people processing through. Many passengers were sitting on the floor while awaiting their flights. Not classy. The boarding process is tedious, and, inefficient, with people cutting in line, others trying to re-negotiate seating while getting their boarding cards scanned, and others not allowing room for additional passengers on the bus that takes you out to the plane. They get on, and block the doorway, so that they can be the first off when we get to the plane. It seems like no one is interested in making this quick and easy, so we can leave on time. That's the other thing. How can a local airline, named for its country, not leave on time? We were delayed about 20 minutes, waiting on people. Just leave them behind! Stick to schedule!"

Pros: "Excellent meals (3) and great service. Efficient minimal layover in Qatar."
Cons: "Coach seating on the plane from Nairobi to Qatar, for 5+ hour flight, very tight and cramped. Coach seating on flight from Qatar to NY was slightly bigger but not as spacious as coach seating on China Southern."

Pros: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Cons: "The vegetarian food, noodle with bamboo shoot was too salty and plain."

Pros: "Crew did their best"
Cons: "Plane entertainment was outdated and poor. Plane itself is also lacking comfort"

Pros: "Terrific hot breakfast in bus. class"
Cons: "Window did not darken like the others."

Cons: "It's KLM. What else do you need to know."

Pros: "Klm's consistantly high standards in everything they do."
Cons: "Nothing"

Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Cons: "Nothing"

Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Pros: "Flight and the crew!"
Cons: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Cons: "Everything was OK"

Cons: "Don’t be late"

Cons: "Not being 1 hour late"

Pros: "Great plane and staff"
Cons: "Delayed"

Cons: "Too hot inside the aircraft"

Pros: "Friendly crew, upgraded seat was worthwhile"
Cons: "More snacks in between meals,"

Pros: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Cons: "Doesn't"

Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"

Cons: "Late departure. Rush to connect."

Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."

Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Cons: "Long haul flight made pleasant by KLM"

Pros: "Friendly staff"
Cons: "Security check at gate; No priority"

Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Cons: "Turn the lights on early making it hard to sleep"

Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Pros: "Face recognition was amazing"
Cons: "Too hot on plane"

Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."

Cons: "We did not get two of baggage at the destination."

Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Pros: "Entertainment"
Cons: "Food and one bathroom out of service makes an awful flight"

Cons: "The streaming service didn’t work"

Pros: "Short flight with good communication."
Cons: "Nil to complain."

Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Pros: "Cabin crew very pleasant"
Cons: "Lost our bags, little sympathy from staff"

Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Pros: "The included snacks and the seats."
Cons: "Nothing."

Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Pros: "delayed"

Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed the plane didn't have wifi / USB"

Pros: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Cons: "Cabin noise and air conditioning too cold, didn't sleep well"

Pros: "A nice short flight"
Cons: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Pros: "Plane service"
Cons: "1h30min delay at airport"

Pros: "everything"
Cons: "nothing"

Pros: "Average service and food quality"
Cons: "Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing."

Pros: "Smooth ride, landing and take-off Courteous staff"
Cons: "1. Very tiny seats, had to sit cramped on a 5 hr flight even though the neighbors were very nice 2. Space for carry on was over well before all passengers on boarded. I don't understand how this is possible when you know everyone can carry 1 carry-on and 1 personal bag. Even though I had a seat towards the front, I had to go right at the back to stow my carry-on. This caused me to de-board last!"

Pros: "Well we boarded and left early..."
Cons: "No free entertainment, kept us on the plane for 30 minutes before getting in to the gate, and left our luggage on a later flight."

Pros: "Service was nice & early."

Pros: "Economy Basic check-in was easier than I'd expected it to be, security was quick and seamless. Once on board the aircraft, the flight crew kept us informed about possible weather issues (e.g. turbulence), including the approximate time to expect it, how long it might last, and that it would probably preclude in-flight beverage service. Flight attendants offered to provide one-at-a-time beverage service to those "really in need of a drink." I thought that was pretty gracious under the circumstances, and was happy to see that passengers didn't take advantage of the option :-). Looks like United is doing its best to counteract its recent negative publicity. Well done!"

Pros: "Seemed like an older jet, so the seats felt larger and more comfortable than most newer aircraft these days. I was surprised they could land a 757 at DCA, but we did!"

Pros: "Got home earlier than planned because I was able to get on an earlier flight."
Cons: "Nothing."

Cons: "Flight was delayed which was fine because it wasn't their fault. However, they cram waaaaay too many seats into the planes. A small turboprop has more space!"

Cons: "Bag didn't arrive on my flight"

Cons: "They lost one of our bags"

Pros: "Flight was on time."
Cons: "Seats are uncomfortable and cramped."

Pros: "I got to my destination."
Cons: "Here is no entertainment. The snacks are minuscule and pretty boring. And we sat on the tarmac at both Houston and DCA for a long time."

Pros: "Staff at airport and cabin crew were mostly nice. At airport, the ticket agent helped correct a mistake and was very helpful."
Cons: "There are TVs on the backs of chairs where they advertise that you can pay to watch shows or movies and play the safety video. That would be fine if you could just turn it off once that's done. But it was too hard to turn off, and after the safety video, they played three ads (you couldn't turn the ads off). At the end of the flight the tvs camenon again. It was also a night time flight - how can you sleep with the screen on. Also, the seat space seemed smaller than usual so the screen was in my face. I hated this flight."

Pros: "Flight attendant was personable and accommodating."
Cons: "Seats are tiny, and seat belts were super short. I have never had to ask for an extender, but I did on this plane."

Pros: "Ir was good experíence"

Cons: "Delayed because of mechanical problems and did not announce gate changes."

Cons: "It was very delayed"

Pros: "No food or drink was served on the 35 min flight. Staff was friendly. Bag check at the walkway was very slow, but it is what it is."

Pros: "Punctual departure, arrival ahead of schedule"
Cons: "The man in front of me thought it was obvious that he should enjoy 130% space, leaving me with 70%. I couldn't even read my magazine. I've paid full price for my seat. Slow service. Half an hour wait for baggage claim."

Pros: "It was a quick flight. The flight attendant was friendly."
Cons: "United"

Pros: "Comfortable seats, loaded/unloaded quickly, free online entertainment was great"

Pros: "Crew is nice"
Cons: "United app doesn't work on all my devices"

Cons: "Never got there canceled for weather."

Pros: "."
Cons: "Crew did not communicate well with ground crew on maintenance issue, causing us to sit on plane for 2:20 hours."

Cons: "The boarding process was a bit chaotic. At the end i had no where to put the bag and i had to check it."

Pros: "I slept"
Cons: "Provide real food. Board back to front, window to aisle"

Pros: "The plane is new and it was spacious and comfortable."
Cons: "They change the gate and no one told us anything, just when someone asked they told us, flight was delayed but fortunately we arrived on time. You have to pay for al the entertainment."

Cons: "Terrible delays and little to no communication."

Pros: "Standard 2 hour flight. Efficient with no frills."
Cons: "Standard 2 hour flight. Efficient with no frills."

Pros: "Nothing"
Cons: "Delays sand discomfort!"

Pros: "TSA was very rude in Cleveland."

Pros: "Nice"

Pros: "We made it with all our luggage"
Cons: "LONG walk at ORD from gate to gate. Very confusing boarding process."

Cons: "I'm 5"10 and sat in a middle seat. I had zero leg room. Never a prob on other airlines. Thank god flight was short."

Pros: "Boarding process was efficientt"
Cons: "Plane circled around for 30 min with no update from pilot. Luggage took 35 min to arrive."

Pros: "Boarding went ahead and schedule. Service was great and polite. Food was OK nothing special"
Cons: "We actually paid for first class, but it felt more like economy plus. Not impressed at all with the size of the seats or the (entertainment options) -ha ha provided! We arrive safely and early was the other positive."

Cons: "Delayed 3 hours sitting in tight space on the plane"

Pros: "The crew tried"
Cons: "I sat in the middle seat of row 38. The last one between 2 tall broad melus there was no room to even put the tray table down.it was the worst flight I ever had. Never United again"

Pros: "Not impressed with United - they are just going down hill in evert aspect"
Cons: "Not impressed with United - they are just going down hill in evert aspect"

Cons: "There are 2 maintenance problems on 2 different planes that caused major delays in Chicago. This is the last time I'm taking United."

Pros: "Flight attendants could not have been nicer or more proactive."
Cons: "Wasted some 45 minutes while UA did paperwork for broken tray table. Really? You could not have done this beforehand?"

Pros: "Notification of the fight being delayed."
Cons: "The turbulent ride, the plane was shaking so much I thought it might fall apart! Not a good flight!"

Pros: "Tv, seats"
Cons: "Boarding. I was forced to check a carry on sized bag"

Pros: "It was the best united flight that I've taken in a while"
Cons: "The other customers were the only probably. The flight attendants need to be able to control the passengers more."

Cons: "No complaints"

Pros: "Uncrowded flight so there were lots of extra seats!"
Cons: "No food or snacks provided for free."

Pros: "Same....very possible experience"

Cons: "It was delayed so I had to take another flight. I've been trying to get this flight refunded"

Pros: "Everything was nice about this flight"
Cons: "N/A"

Pros: "Flight crew was very friendly and helpful. Very unusual for a US airline. Thank you!"
Cons: "Not enough time between transit. Barely made the connecting flight. Boarding pass did not list which terminal I needed to go so when you hop in the train at O'hare, you are not exactly sure. O'hare is not well-organized. The 1 stop immigration/custom check actually was very slow. The regular check was very chaotic, with officers yelling info everywhere. Felt like I was in the market."

Pros: "On time Smooth ride Actually slept"