Boarding almost on time , crew member was very good .just had an issue with my meal , it was not showing but crew understood the problem and reacted professionally.
Boarding queue were long , crew was good , seats were not comfortable food was good .
Fine , short leg space . Not yummy food . But its ok for a short trip ..
Liked the wifi onboard wifi facility. But most of the contents was not loading. Also improve the seating comfort. Atleast make it cushioning and slight slanting. Make a decent leg space.
Crew service and check in are very good Price still high .
Seats distance between each other are short but other things are ok .
Liked the treatment at the counter. Using the tunnel to get into the aircraft will be more convenient especially for wheel chairs.
I payed for extra leg room but in last moment my seating place was changed and i got standard one seat. Staff was not able to do anything , so was very disappointed because of this.
They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far
It was very relaxing and staff were very quick to attend to any requests.
Air hostesses were great. Food was good. Flat bed is not that flat or comfortable.
Very disappointed to not have lounge access The shorter flight seats were uncomfortable
Seats were very comfortable and the staff too was very friendly.
I booked tickets for a family of five and specifically paid extra to select our seats together. We spent nearly $1,000 extra (around $100 per seat) for extra legroom so we could sit near each other. However, despite paying for this, we ended up being separated on the flight. This caused a major issue for our family because my parents do not speak English and rely on me to translate and assist them during the journey. I do not understand why Etihad changed our reserved seats without explanation. I am extremely dissatisfied with this experience. I expect the airline to do better, and I am requesting a full refund for the seat selection fees we paid.
1 hour delay meant missed my connecting flight and 1st day of holiday
Flight got canceled due to Middle East conflict. Just fly hasn’t refunded me the money
Unfortunately the flight was cancelled so I never got to go
Liked the staff attitude. More items in inflight duty free will be better.
Personal touch is always there. I would recommend offering entertainment for free.
There wasn't any announcement for boarding neither on the screen, it was written " Go to gate". I walked out of the lounge by chance then found the employee asked me what is my destination, when I told him he said: you are the last passenger 😳.
There are no seats while waiting for the gate. They sell tea and coffee, all airlines this is free except Jazera airline. Boarding is very bad, we stood outside eating for the main gate to open, children and seniors were setting on the floor ( dirty) for an hour and half
