Avg. Flight Duration | 3h 43m |
---|---|
Flights Arrive in | Istanbul Ataturk & other airports |
Flights Depart from | Kuwait City |
Flight Price | $140 |
Distance | 1,348 miles |
Airlines | Ethiopian Air, Pegasus Airlines, AtlasGlobal, Etihad Airways, Emirates, Gulf Air, Jazeera Airways, flynas, Egypt Air, Turkish Airlines, flydubai, Qatar Airways, Saudia, Royal Jordanian, Air Arabia, Oman Air |
Pros: Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this.
Cons: The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful.
Cons: Flight attendants where bothered to serve us beer, water or any other snack during he flight. I had to beg in both occasions to have my tray taken from my seat.
Pros: It was a comfortable flight with good intertainment.
Cons: The food could be better.
Pros: The staff was very helpful and friendly. They provided a hotel, meals, and transportation on a long layover.
Cons: Transportation from the aircraft to terminals.
Cons: 1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi
Cons: They cheat the people with the conditions of the baggage. They changed recently the policies without clear information for the passengers.
Pros: I arrived alive!
Cons: Service was poor, plane was hot, not my best flight experience by far
Cons: Landing was very rocky
Pros: Friendly crew. Pretty much on time departure. Comfortable.
Cons: The boarding process was a nightmare. The gate agents did not make an announcement. Thus, people crowded the area. The gate agents then decided who could board and who could not -- based on their seat assignment. Terrible.
Pros: It was ok.
Cons: My flight was cancelled and no one contacted me.
Pros: baggage
Pros: Terrible experience. The Call Center informed that during boarding, we would be helped to have our luggage transferred for the next flight (Turkish Air), but apparently it was not the case. So upon arrival at Ataturk airport, had only 45 minutes to go thohgh passport control, get the baggage and ran to connecting fllight!!! Terrible
Cons: no kosher meal spare on a flight to Tel Aviv ...
Pros: Flight was to fly and reach safely to destination with minimal hassle and in good shape. Atlas Global fulfilled it. No extravagance. But pure efficient.
Cons: Flight crew need to know more English as these days travelers are global and come from all places. So a bit of more English would help.
Pros: Entertainment system , crew was nice .
Cons: Being late for one and half hour, they started late and did not catch arrival at time , paid $ 30 dollars to have very normal seat food was not that good .
Cons: I wish I knew that I could have get a room or food vouchers when I was ordering an e ticket(
Cons: Clogged sinks
Cons: They upgraded me to business since I am gold member
Pros: I am amazed of how good is the crew and how nice they are. Also, like the seats and the food/drinks compare to American companies. You will never feel hungry on this airline.
Cons: Nothing
Pros: The flight was not packed so I got three seats to myself to sleep. Emirates has a lot of little touches like glow in the dark stars stuck to the cabin roof.
Cons: Couldn’t locate the call button for flight attendants and the lines to the bathroom were long.
Pros: My mom was very happy with food and specially the open seats.
Pros: Boarding and Crew are excellent toilets are clean Gluten Free meals are available, that's a big plus
Cons: Lots of movies to choose from however I felt the choices were similar in a way! ( Example: you'll find the Drama movies are almost the same as the Romantic movies or the Comedy movies)
Cons: I made a FaceTime call to my daughter over the Atlantic - nothing better!!! The staff is beautiful, and the ride was smooth.
Pros: :(
Cons: Don’t expect any assistance with the change of a passenger name - you will be asked to buy a new ticket without reimbursement for the mistake that is by any stretch of imagination only a duplicate bookings. What will happen is that either the travel company or the airline simply will blame you.
Pros: Food was pretty good
Cons: The aircraft left an hr late with passengers waiting on board ..no alcohol on the flight which to be fair I knew was their policy..Then they couldnt get the doors open at the destination Airport leaving us onboard for 45 minuutes at the gate..I also found the cabin unbearably hot with no individual air con controls..the crew were also nowhere to be seen most of the flight so had to get up frequently for water and inconveniencing the passenger next to me
Pros: airplane.
Cons: flt from Bah operated by Gulfair, so checked in with them. They were able to checkin bags to Manchester but not able to issue boarding card. length of flight when alternative is a direct flight from bah to lhr. Sinbad ffp website not easy. for a new aircraft the ife selection was very poor.
Cons: Was not a fan of the breakfast offered.
Pros: People, culture and peace
Cons: Traffic and crowd
Pros: Easy
Cons: Wow
Pros: more decent food
Cons: seats are not comfortable considering the length of the flight
Pros: The flight was boarded and departed on time as always
Cons: The plane is really not clean as it should be from within, meal is only a sandwich
Pros: Price
Cons: No LCD screen for passengers
Pros: Boarding staff is very helpful and friendly and cabin crew also g
Cons: Wanting in transfer area in kuwet airport ( aljazera area )is very limited space not comfortable for the passenger , service not available there it’s like bus station
Pros: Boarding & departure were fast when the plane came
Cons: Flight delay for almost 3 hours
Pros: Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport.
Cons: Ethihad Needs to train their employees.
Pros: Nothing good at all.
Cons: The flight have been late for one hour
Pros: Craw are professional
Cons: No entertainment
Pros:
Cons: There is no way of knowing which fly Nas flight I was supposed to board. Etihad is not very good at informing the customers about partner airline check in process. I was running around the airport like a mad man trying to figure out my flight number and check in station. The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail.
Pros: Punctuality, Cleanes, good service, great attendees
Cons: Nothing
Pros: On time friendly service and simple but tasty cookies and drinks during my the short flight
Cons: If we’re ndows we’re cleaner to enjoy the views
Pros: It got me there
Cons: No good movies
Pros: Check in and boarding was quick & nice The pilot was so professional couldn’t feel take off & landing The host serving the food in this economy section was so polite & helpful
Cons: The plane is old style no tv screen in the chairs The Entertainement was so poor & boaring for 11 hours flight! One host crew member (maybe Joe) was changing his shirt in the food area that passengers could see him with his undershirt!
Pros: Crew was nice and cordial, meal service was ok food itself was okay not bad but not superior, the aircraft was a pretty new 737-800 limited english choices of movies
Cons: The cabin temperature was quite warm hardly any air coming out of the air vents. I dont think they had all the air pacs on
Pros: Fast and efficient.
Cons: Inflight movies are very dated. Few new releases.
Pros: Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!
Cons: Fly another airline
Pros: TK escorted us from the delayed flight from Dubai through security to ensure we made the connection
Cons: The temperature on the flight was a bit too cold. I don't like the airlines that trade out the nice headsets for earbuds at the end of a flight. Change the process so we don't have to swap
Cons: Airline could not handle the two hour fog delay which led to tremendously long ticket desk lines and violently angry customers. Terrible experience for staff and customers.
Cons: Better seat.
Cons: Plane delay due to technical problem. Plane brand new, A/C system problem, apparently never got completely fixed, since cruised at 25K ft only. Food was potatoes + potatoes instead of chicken+beef preordered online.
Pros: All good
Cons: No water service Thats all
Pros: I loved the shuttle, the boarding and the professionalism of the staff. The entertainment is second to none. It was very cool to have so many options to choose from.
Cons: There was no snacks.
Cons: boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay.
Cons: I paid for Emirates and not for a low fare airline Fly Dubai. The overall service was poor and fly Dubai is nothing but a rip-off.
Pros: we had an overnight stay in addis ababa so we got a free accommodation in town, that was so great, a chance to see town and get a good night sleep before our next flight. the plane is big with screens so you can watch movies, the seat is comfortable, even for a tall guy like me (1.9 m).
Cons: It did took a lot of time since we landed until we got our bus to take us to town to our hotel. we waited in the airport for more than one hour, it was late, and we were tired. but after we got to the hotel, it was perfect
Pros: Flight and crew
Cons: Food and inflight entertainment
Pros: Customer care was good
Cons: I suspect the problem of luggage started with Alitalia my first leg
Pros: The crew was great. Extremely accommodating for families.
Pros: On time. Service and culture
Cons: N/A
Cons: Our flight was delayed from Hyderabad to Doha and they did not allow us to board the flight as connecting flight from Doha to Dallas would have been left. They did not have seats for next day , the earliest we could go was 2 days later. They did not apologize or compensate for delay.
Cons: Really we enjoyed this fly
Pros: crew were amazing.
Pros: Great crew. Met every request and did a very professional, yet personal job.
Cons: Overall meals were best I've had on flights. Did not care for last one but probably just a personal taste.
Pros: Liked the smoothness on boarding and the organization. Keep it up!
Cons: Attitude of some of the flight attendants and more entertainment.
Pros: Seat comfy, entertainment program plenty, and hosting staff very friendly and professional. I particularly loved the prayer area in the back of the plane.
Cons: Hot food is not great, and lacks the veggies essential to any healthy diet. Even the salad offered with the meals was not tasty.
Pros: CLOSE TO ENTRANCE
Cons: Changing the terminal and getting the luggage from domestic to international terminal. The saudi representative at the saudi airlines checkin counter was rude, looked as if he was prejudiced, told me the flight was full, while it was not. he could have given me a better seat.
Cons: Baggage weight
Cons: 2.5 hours delay
Cons: Thanks
Pros: nothing. there is no responsibility from voyama towards clients services
Cons: every thing
Cons: Very courteous
Pros: Entertainment choices, comfortable seats
Cons: my seat was broken
Cons: As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment
Pros: The staff was nice and helpful
Cons: We were so extremely delayed
Pros: The general attitude of the crew was good
Cons: There should be improvement in the food
Pros: The ravioli was great, some of the other food was not great. Otherwise, the flight was easy.
Cons: More entertainment options, the movies and TV shows offered are not varied or very good.
Pros: I liked the services of the air hostess: they were very polite. The flight was also very comfortable and enjoyable.
Cons: The person who gives information should speak the English language portion slowly and clearly for better understanding of passengers
Pros: the flight was very nice and I thank all the crew for their kindness.
Pros: Good crew
Cons: Boaring and security in Indian airports
Cons: Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.
Pros: The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again.
Cons: no entertainment, no food (without paying high prices for). I will not use this airline again
Cons: Late
Cons: they put my hand luggage in check-in luggage and broken my hand bag it was brand new was 100 usd price .when i complain at Nairobi about it they refuse to take my complain .can i get compensation for that ?
Pros: I like the crew of Ethopian Airlines, they are very friendly & attentive. Flight was delayed but not by AE fault. We made up most of the time & arrived only 15 minutes behind schedule
Cons: It was all good
Cons: see above
Cons: Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers.
Pros: Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this.
Cons: The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful.
Cons: 1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi
Pros: Seats were superb. Competitive price
Pros: Not much
Cons: Siting in 15E seat next to a big man that was taking part of my seat Extremely uncomfortable Had to wait over a hour for the luggage Long and complicated transfer at Muscat, New airport toilets smell like ashtray
Pros: Service was outstanding
Cons: The headphones didn't work
Pros: As above.
Cons: As above.
Pros: entertainment, good movie choices
Cons: here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!
Pros: Nothing
Cons: One hour flight from Dalaman to Istambul. that leaves with two and a half hours of delay. We arrived late to Istanbul. We ate dinner after hours and tired of Pegasus waiting. Without any explanation from anyone in the company. Never again will I fly with Pegasus.
Pros: I liked that it's first and last time
Cons: Everything
Pros: It was ok.
Pros: Easy; fair prices; budget rates
Cons: no entertainment (N/A)
Pros: Free cup of ice.
Cons: Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline.
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