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Top 4 airlines serving from Kuwait to Michigan
Scores according to KAYAK customer reviews
Cons: "On time"
Pros: "The flight was on time , The crew was very professional ."
Cons: "The online check in wasn’t possible so I wasn’t able to choose my seat."
Pros: "Lousy airport (not technically airlines fault)"
Pros: "All of it with the worst service in the world"
Cons: "No AC"
Pros: "It went all ok except the space between rows"
Cons: "Slow service by crew and space between seats"
Pros: "Never got the chance to actually try it."
Cons: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."
Pros: "great food! competent crew. all efficient and good."
Cons: "an extra beverage service in the middle of the flight would be nice, but that's okay."
Pros: "See previous"
Cons: "See previous"
Pros: "Service and team"
Cons: "Plane was very warm and should be moderately air conditioned"
Cons: "Same thing happen with the kosher meal on the second flight."
Pros: "Food is great. Flight attendants were very helpful. Entertainment options are great. Comfy seats. Short flight."
Cons: "Istanbul airport is crowded. Looking forward to the new airport."
Pros: "Excellent service. Food and other amenities were excellent"
Pros: "Flight left on time. Crew was friendly and was multilingual. Entertainment on our personal monitors was good."
Cons: "Overall it was a good flight but since I was not familiar Turkish Air, there were some glitches. Although I'm not wheelchair bound, I have great difficulty walking distances with fear of falling. I was never offered some assistance by the Houston airport or the airline at this point. The seating on the plane is difficult to maneuver for a disabled person. The flight was OK except for cramped spaces. The flight left on time and that was good considering Houston had just gone through the hurricane."
Pros: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Cons: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Pros: "bad !!!"
Cons: "All !!"
Pros: "Quick flight with breakfast"
Cons: "Boarding process was a little bit chaotic"
Pros: "The seats in economy were very comfortable, food was excellent, crew was friendly and accommodating, entertainment selection was excellent, and I really appreciated the small care packages handed out (with lip balm, slippers, toothbrush/paste, socks, and eye cover)."
Cons: "About 8 hours into the flight the restrooms became very, VERY unclean--urine on the floors, sinks clogged, smelled terrible. More restroom maintenance was needed throughout this long flight. I thought this airline was the nicest I have been on save this one issue. It would be great if Turkish Airlines could resolve it in the future! Additionally the boarding process in Istanbul was like herding cattle. People weren't seated according to boarding group and it was absolute mayhem--no single file line, people shoving past one another to get seated first on the same plane."
Pros: "The on flight entertainment had a wide selection. The burger dinner was surprisingly good!"
Cons: "The egg breakfast wasn't good at all. The eggs were tough and didn't taste like real eggs."
Pros: "Good service during the flight."
Cons: "The check-in and the boarding processes at Istambul were the worst I remember by far. Airline staff members were careless and even mocking about passengers."
Cons: "I wa in the restroom and the attendant opened the door on my while I"
Pros: "Crew was solicitous and cordial. Movie choice had too many that seemed like they would have guns. I did find a couple of films to my liking, however."
Pros: "I liked the food and the crew and the entertainment."
Cons: "I didn't like the trip two hours late."
Pros: "Nothing important"
Cons: "the flight delayed for more than 2 hours the seats area was narrow in j-clas"
Cons: "It took 4 days to leave Arusha. I know there were other flight options on other airlines (e.g. Emirates) but Turkish wouldn't book us. I ended up eating the cost of a whole separate trip because I didn't get back until Saturday afternoon, despite communicating this multiple times to Turkish."
Pros: "I love how Turkish Airlines is such a pleasant flying experience and how everything is included in the price. Delicious meals that are better than going to a restaurant, the head rests that bend in so you can sleep with or without a neck pillow (I had absent-mindedly packed my pillow in my baggage and was delighted to discover these), the little pouch of goodies (socks, slippers, toothbrush and toothpaste, eyemask, lip balm, ear plugs), and the pleasantness of the crew are all highlights for me. And I was delighted by the magical flight safety video! Thank you also for passing out little sweets on New Year's - that was such a lovely touch and appreciated. Everyone who has flown Turkish agrees it's the best!"
Cons: "I'm very upset with the airline ... I filed a claim money back through the policy ... I do not presented to outbound flight because I had lost my passport ... However, buy another ticket of plane in the same airline and when I wanted to take my return ticket was told it was canceled and I had to buy another ticket plane ... very bad."
Pros: "Food; power outlet."
Cons: "Check in late, rude staff, bad food"
Pros: "Service and food"
Cons: "Leg room on flight"
Pros: "Flight Service, meals on board, entertainment system, comfort, kits. Service on board is great."
Cons: "Service at Ataturk Airport, this place needs to be improved, also booking system that will sell tickets with more than 24 hour layover without mentioning on the site, tricks passengers to idea that they are leaving on the same day. I got stuck in Istanbul for 24 hours, just because tickets didn't mentioned date of second departure."
Pros: "Nothing, just the price"
Cons: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"
Pros: "Staff were very friendly"
Cons: "I picked specific seats when i checked in online. Instead I got the worst seats me and my wife. Plane made unusual noise and I am a frequent flyer."
Cons: "I missing my bag 10 days and no any details"
Pros: "Crew nice, seats ok"
Cons: "Dirty! in seat pockets had trash on two flight in both my seat and wives seat. The tvs in the seats were filthy, hazy, smudgy. Just didn't look like they clean well in between flights"
Pros: "The crew was very nice and accommodating. The seats were comfortable."
Cons: "There was no order or control when we got to the gate. Three lines were converging on one to get to the gate and no one from security or the airline was trying to have order."
Pros: "Crew was great, very friendly"
Cons: "Everything else. Small space, food was not very good, bathrooms were dirty."
Pros: "Pretty much everything"
Cons: "Was late taking off"
Cons: "Worst airline I have flown, avoid if at all possible. We saved $400 each on a long haul flight from LAX connecting through IST and we should have spent the extra money. Flight attendants are extremely rude, not helpful, the food is terrible, the planes are all old Boeing 777-300 likely purchased second hand and seem to be falling apart on the inside. I saw flight attendants kicking, punching, and body slamming carts and other items to get them to fit in their racks in the kitchen areas, I hate to think what that means for safety of critical items. Just stay away for your safety and sanity"
Pros: "The boarding process was very good."
Cons: "The cabin was too warm."
Cons: "Delayed a couple hours."
Cons: "Groud crew told the passanger off. You want to fly sit down now."
Pros: "The food and service was outstanding. The pillows and blanket provided were excellent in Economy."
Cons: "Second trip to/from Europe on Turkish Airlines. Overall the flight was quite good and the food, service, and entertainment was excellent. However, the comfort level was the worst. This was mainly because the cabin crew kept the temperature of the plane almost like a sauna. Sweating, opened shirt, rolled up the sleeves, impossible to get comfortable or get any sleep!! The plane just seemed to get hotter and hotter! This was on all four segments across and back! The local flights seemed to be a bit better, and while not as cool as I personally like, they were acceptable. For clarification I am a premier flyer with star alliance, primarily United, and fly close to 100,000 miles per year. To date I have received NO mileage credit for any Turkish Airline flight!"
Pros: "food is always great, even if my flight is two hours or less. seats are comfortable and I enjoy the leg space."
Pros: "Good food, on time, great entertainment!"
Cons: "Seating room appears lower than average. Boarding somewhat disorganized."
Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."
Pros: "I liked how generous they were with food and drinks"
Cons: "Free WiFi could have made the flight a lot better"
Pros: "Services is good ."
Cons: "Food can be better"
Cons: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."
Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."
Cons: "Everything was OK"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Cons: "There was no wifi on flight"
Pros: "Good for both."
Cons: "Bigger seats."
Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Cons: "Need more leg room!!! Larger meals needed."
Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Pros: "Friendly and efficient crew. Flights were on time if not even early."
Pros: "The crew!!"
Cons: "No reading light in my seat..."
Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Cons: "wasn't able to take the flight since I missed it"
Pros: "Very friendly and helpful crew."
Pros: "Face recognition was amazing"
Cons: "Too hot on plane"
Pros: "Crew was great, very nice"
Cons: "Not enough legroom"
Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"
Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Pros: "Easy to board and easy flight."
Pros: "I slept pretty much the whole time"
Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."
Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Cons: "Bag was lost"
Cons: "Amesterdam airport employee was really rude"
Pros: "The flight was great."
Pros: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Cons: "OLD OLD plane with hard seats and tiny screens"
Pros: "Great crew service. Among the best ever."
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Pros: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."
Pros: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Cons: "No complaints."
Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"
Pros: "Short flight friendly crew"
Cons: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Cons: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
Pros: "On time."
Cons: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."
Pros: "Very friendly and helpful crew."
Cons: "Seats are thick but zero lumbar. Back too short at shoulders and I'm only 5'8""
Pros: "ABSOLUTELY NOTHING"
Cons: "Flight was delayed over 3 hours because they had No crew to operate the flight! Such poor customer service on Americans part as well. No answers and rude agents when you tried to ask any questions"
Pros: "The speed at which everything was handled."
Cons: "It was great"
Pros: "The crew was great, the pilot was talented and the on boarding process was quick and smooth."
Pros: "Nothing was enjoyable."
Cons: "The flight was 4 hours late to leave and American did nothing to try and remedy the situation. Unacceptable that we are this late. I missed my meetings and they won’t offer any kind of voucher for future travel. But yet we have to pay for change fees!?!? I will absolutely avoid flying American."
Cons: "I tried to mark all EXCELLENT, but I couldn't get the circle to color in the circle excellent."
Pros: "Service and flight was excellent"
Cons: "They were great"
Cons: "Flight delayed 24 hrs"
Cons: "Tray table was dirty"
Cons: "Flight was 45 mins late. No drinks or snacks. Small plane. Forced to valet checkin carryon luggage :/"
Pros: "The fight was awesome from takeoff to landing. This has been one of the first flights that my ears did not pop and hurt in years!!! We took off about 10 minutes late waiting on a crew member but made the time up in the air. Great flight!!"
Pros: "Friendly, professional, polite, perfect."
Pros: "The flight crew were friendly."
Cons: "The boarding staff member was extremely overwhelmed being the only person at the desk. She visibly looked frazzled & made it well known. It made me feel insecure about the flight. Then the maintenance crew didn’t notice that there was a dead bird in one of the engines until after we were fully boarded and had to sit on the plane for an hour over our expected time. I appreciated the fact that they were being through for our safety, but catch that before you have people board."
Pros: "On-time, 20 minutes early!"
Pros: "Flights were always on time . Most staff members were friendly. Seats are comfortable. I looove that they allow you a purse and a true carry on ."
Cons: "Movie selection on long flights not impressive ."
Pros: "Not a thing"
Cons: "I wish these airlines would remember that people on the place are PEOPLE. After multiple delays, including one where we sat on a hot plane for over an hour, they did very little to make us comfortable. There's a reason why AA sits right next to United in terms of poor customer experiences"
Cons: "Nothing bad on this particular flight but im traumatized from my auckland to sydney flight"
Cons: "Getting baggage took an hour"
Pros: "Overall, my experience aboard America Airlines was great!"
Cons: "There was nothing not to like!"
Pros: "The crew was helpful and fast in turning plane over."
Cons: "Flight delayed from 1015 pm departure to 1135pm, so I had to making my arrival at 1am. Hard are the person picking me up. Despite the fact that they moved my flight they closed the Aa lounge at 10 and kick you out, even though they moved my flight"
Pros: "We received an upgrade for our seats, during the flight the staff were very attentive to us. The flight was quiet and calm."
Pros: "Great staff"
Cons: "Old plane, interior plastic yellowing, engine noise in rear."
Pros: "Snow ruined flight. Crew was great."
Cons: "No entertainment with this flight. Cookies good."
Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"
Pros: "Unfavourable crew. Pilot was very good and detailed though."
Cons: "The smell on airplane, was not offered any water to drink."
Cons: "A few issues: 1) I was not given seat tgth with my 9 year old and was not helped in finding seats together 2) they lost my bag after I took it through customs and I'm still (a week already) waiting for it."
Pros: "Everyone was nice, and accommodating. It was our 3 and 5yr olds first flight. Thank you very much American Airlines!!"
Pros: "Friendly staff. In-flight entertainment included."
Cons: "Too long of a layover when flying from san diego through phoenix to detroit. Need to look for improvement in scheduling to make this a trip enjoyable."
Pros: "Entertainment system was great."
Cons: "Seats too small. I mean waaaay too small."
Cons: "The big delay (almost 4 hours) makes me loose my trip to Canada on the same day."
Pros: "The AA app for entertainment works well, friendly crew."
Cons: "The flight was delayed 90+ minutes, yet they didn't tell anyone until 90 minutes prior to departure. They knew of system delays and should have updated many hours before the flight but they didn't and had us all there very early waiting around doing nothing."
Pros: "Snacks and Beverage"
Pros: "Always on time and always comfortable."
Pros: "The crew is good"
Cons: "Old plane, no entertainment"
Pros: "Easy direct flight from Detroit to Miami. The flight was on time, and we had no problems. The cost of the flight was approximately $180 round trip, which I thought was a good value."
Cons: "Checking a single bag costs $25 each way, which is irritating when they beg to check all the carry-ons at the gate."
Pros: "Good crew."
Cons: "The plane was delayed for two hours!"
Pros: "It was very smooth once we were able to take off!"
Cons: "We were delayed in the plane almost an hour with no cool air. They had technical problems."
Pros: "Clean environment of the terminals and the speed of the shuttle."
Cons: "no comment."
Pros: "Everything was great. Slept the entire flight."
Cons: "Delayed three separate times, American Airlines employees were rude when asked why the flight kept getting delayed. Arrived 3 hours later than expected."
Cons: "We were waiting for 6 hours then our flight got cancelled. We got another flight which is in the second day !! And I am going back to MIAMI on Sunday 7:00 am . What a bad airlines!!"
Cons: "Flight from Ny to Detroit was delayed for 2 hrs. Coming back was worse after multiple delays, they cancelled the flight. they put me on a flight for next day with 2 connections which will reach ny almost 20 hrs later, no aplogises, no hotel room. After more calls put me in another United flight later that night which also finally got cancelled. I had to book a new flight with delta and paid $460 on the spot for that. Still awaiting my refund from American for the return leg which was cancelled and left a lady traveling alone stranded at Detroit airport in the night. Apology or compensation -- forget it, you will never get that! Only now if they can refund my cancelled flight..."
Pros: "Finally getting to my final destination and out of DFW."
Cons: "The flight was originally scheduled to take off at 8:20 pm, but due to several delays did not end up getting off the ground until after 11 pm. After being in the air for about 45 minutes we were informed that there were issues with the engine and that we would be turning around and heading back to Dallas. By this point it was after midnight, and although I was appreciative that safely is a priority, there was no communication as to what the next steps were. After landing we were finally told that we would have to deplane, and after we sat around the gate for awhile we were informed that the flight would be delayed until 5 am. Being 12:50 am at this point a hotel would have been nice, but we were informed that AA was "out of hotels" but that if we wanted we could have a $12 food voucher to use at the one restaurant that was open several terminals over. The AA employee assisting in handing out the food vouchers seemed extremely unapologetic about the situation which didn't help with the frustration everyone was feeling. I will not be booking with AA again, and will be passing along my negative experience to family and friends. It is worth spending the extra money on a ticket for an airline that is more reliable with better customer service."
Pros: "The crew was wonderful. Our flight was delayed 3 hours and they did their best to keep all the passengers comfortable and happy."
Cons: "There was no food or entertainment to rate"
Pros: "We arrived safely"
Cons: "Delay disorganized staff that was not friendly or helpful lost luggage"
Cons: "Plane out dated . It was sad. Tinny seats. And again they boarded all group 1 at once. And all of group 2 at once. Should of done by so many seats\rows. It was horrible. I wouldn't fly American again. Unless I won a trip"
Cons: "The only reason for the one star, is that there was no entertainment or did on the flight. So those categories didn't apply. For me, in my flight experience, it's to get to where i need to be and not to be entertained. Food and drinks aren't needed, I can get that when i get to my destination."
Pros: "On board crew were friendly."
Cons: "The lady working the gate said they do not upgrade service members to first class and could not upgrade our seats. She told us that all American Airlines have different policys in different states. Which is strange."
Cons: "Entertainment system did not navigate. Food was too salty. Crew was not very pleasant-annoyed when I was in the bathroom and missed service."
Cons: "not delayed would surely have been better"
Pros: "Lots of movies, reasonable seats, arrived early."
Cons: "I'm 6'0" tall and have to pay extra to get enough leg room, one very grumpy flight attendant, mediocre dinner, very unappetizing breakfast"
Pros: "The crew was really great. Arrived 25 min early."
Cons: "The snack was terrible. To sweet"
Cons: "Wi-Fi, as usual, was not working. Plus, there were no screens in the seat, so passengers have to rely on their own smartphones/tablets/magazines/books to keep entertained."
Cons: "They delayed the flight 4 times. Very unprofessional"
Cons: "Middle seat but not that bad in the end. Nice people on both sides. Still i booked 7 months out and wasn’t able to get a window or aisle."
Cons: "Horrible customer service, crew looked and sounded like they hated their jobs. I chose ANA because I’ve had many positive experiences in the past where the customer service was stellar."
Pros: "It was fine"
Cons: "It was fine"
Pros: "Good selection of films as usual."
Cons: "I had to put up with *loud* banter from 2 flight attendants at the back of the plane throughout the entire flight, which was freakin' annoying to say the least. I'm NOT interested which pilot or male attendant you find cute or want to make out with. You also really shouldn't laugh at passengers' faces after telling them to resume their seat to the upright position. A real shame since their performance "on the floor" was perfect."
Cons: "1. the business class had broken equipment; my seat belt got stuck and I had to relocate 2. They had no vegetarian option for snack 3. Seats were way too small for business class 4. Plastic plates in business class not Ok"
Pros: "The marvel of flying. Hurling through the air in a metal tubeZ amazing. We got there safe and on time. That’s what I liked about United. Oh and there was a CSR that was helpful in changing to an earlier flight."
Cons: "Plane was dirty. Bathroom disgusting. Crew just trying to get through the work day. Seats too close and REAL uncomfortable. Like sitting on a plastic frame with a piece of fake leather over it. Entertainment was awful. Oh wait, non existent since it was an “out of country” flight so there was no access to movies (that you had to PAY for). Otherwise you got to watch Matthew Perry in some taxi game show over and over and over and over on a monitor in your face that couldn’t be shut off. United is my last choice in airlines. But we did get to the destination safe and on time."
Pros: "Absolutely nothing"
Cons: "Your customer service sucks. Not sure if the agents know what they are doing as we are tossed from Delta airlines to United airlines"
Pros: "Made up slight delay on take off in the air"
Cons: "Bad food selection"
Pros: "Flight attendants boarding"
Cons: "They did not load enough fuel so we had to wait. Then we taxied for ten minutes or more. Took off t0 minuted late. Landed 35 minutes late but waited 25 minutes for gate then 20 minutes for bags"
Pros: "Service was excellent!"
Pros: "Nice people"
Cons: "The seats are close and there is no real food"
Pros: "Quiet and calm smooth flight"
Cons: "It was cold in cabin at first."
Cons: "No seatback screens."
Pros: "Free carryon"
Cons: "Couldn't figure out wifi"
Pros: "Entertainment is too hard with Direct TV"
Cons: "The plane was dirty. Has crumbs of food all over the floor and I had to sweep off my seat before I sat down. There was trash beside my seat The attendants were loud and not professional with how they talked like they were from the hood. They kept the lights on making it hard to sleep"
Pros: "Flight left on time"
Cons: "The sweet wafer was a lot of empty calories."
Pros: "Safe and sound! Good crew too. Both plusses"
Pros: "Charging availability for my devices on board."
Cons: "No wifi available!"
Pros: "Flight attendants were polite, attentive, and responsive. Very friendly, the captain kept us informed if turbulence was expected."
Cons: "The boarding process felt very disorganized, crew checking names with tickets was not very polite, and very curt with us."
Cons: "Flight got delay and we went back to hotel and get back to airport delayed again. I wish they could of tell earlier so we could do something better than waiting 5 hours in the airport. They were really rude when we try to talk to them Steven was the person"
Cons: "See above"
Pros: "Even though this was a smaller plane, the seats were roomier"
Pros: "Flight attendants were great! Friendly, efficient, and helpful. Power outlets are outstanding."
Cons: "Luggage pick up was delayed. And the constant selling of products during the flight. Come on, a nine hour flight should have complimentary WiFi in this day and age. Also, few people want to pay for on board for airline food."
Pros: "I traveled very uncomfortable with a malfunction chair"
Pros: "the crew , the services ."
Cons: "They don't respect their seats . And they let seat a strong smoker on my side and his seat was begin me . 3 costumers don't seat on their own seat all mix it aaaggghhhh"
Pros: "Fast loading and effect attendant"
Pros: "The crew to LA was nice! The crew to Houston seemed tired and needed a break or some days off. Or maybe the just got back to work and weren't ready."
Cons: "United is a pretty decent airline. What they probably DON'T have control over is so many children on a flight. I understand that, but honestly the flight to Houston sucked with whiny kids. What they CAN control is the overbooking of flights. I notice that the flights to LA are often overbooked. It's a bit annoying when waiting to board a flight and constantly seeing the overbooked notification asking people to volunteer their seat. It's not the first time."
Pros: "The plane was big and they made sure to keep you hydrated."
Cons: "Most of the airline staff were unbelievably rude. They wouldn't let me 91 year old grandfather get up to stretch at ask during the flight. They also told me to stay out of the way and sit down during a medical emergency when I got up because they needed a doctor."
Pros: "The trip TO the United States was bearable."
Cons: "This flight was a complete disaster. I ended up b=on a different flight to Newark, as my flight to Chicago got canceled. Then that fight was unable to land, so I spent hours in baltimore, and missed my connecting flight to Brussels. By the time I finally arrived, 4 hours late, to Newark, I had to spend 2 hours in a line to get re-book, for a flight the next night. I was compensated for all this mess with a $10 food voucher, and had to get a cab from the airport to the closest and cheapest hotel. My flight to Brussels was uneventful, save one rude flight attendant, and I got to school a day late."
Cons: "Terrible experience ever!!!!! Didn't get economy plus that I paid for, seats didn't recline and luggage got damaged and was not replaces or compensated for."
Pros: "Getting home"
Cons: "Basically the noisy complaining people on the flight. Not United's fault - just annoying."
Cons: "Delayed boarding, no overhead room, change of gate.... Kayak informed me of gate change and delayed flight easily 30 minutes prior to board change in the airport"
Pros: "Flight crew was friendly"
Cons: "They changed our gate from one end of the terminal to another right at the time of boarding and made no announcements. We all found out by text or had to be told by other passengers."
Cons: "The lousy attitude, mediocre equipment, non-proactive planning to prepare for a known problem......overall, this is not the airline, I used to fly few years back. I think, United knows that there are not many options for New Jersey residents to fly anywhere, without being on UA flights so they take customers for granted.......Well, it won't be for too long, if they don't get their act together.......People will start driving to Philadelphia and find themselves other choices......"
Pros: "Was happy to have the extra leg room, the food and entertainment were decent,"
Cons: "I didn't like the fact that I had to pay extra for an exit row or for an isle seat. Seat arm rest couldn't be raised."
Pros: "I was very nervous, but the flight attendant made me feel at ease."
Pros: "Everything was good."
Cons: "I loved everything."
Pros: "Very organized . On time"
Cons: "Waiting In the airport 6hr waiting on a flight that takes and hour"
Pros: "Flight on time, bathroom was clean. Flight attendants did their jobs, but were arrogant"
Cons: "I checked in online and was asked to pay $25 for my 1 checked bag, but was told at airport i shouldnt have been charged bcuz 1st checked bag is free. Why did i have to pay $25?"
Pros: "Flight from LA to Sacramento was one hour delayed! No heartfelt apology, almost like this happens all the time."