i had a really horrible experience with a flight attendent but the 2 in my cabin were great. Earphones didnt work and couldnt see screen
Lucked out with extra legroom seat. Seat was broken though.
The whole customs process is a seemingly endless mess.
Food was terrible and the seats tight
The baggage customer service said the crew will wait for us, but they never did. THANKS for NOTHING!
We shopped price, this was the most affordable flight for us.
Getting seat reservations should be easier and sooner.
The outbound crew was terrific. The flight itself was fine. We even arrived early.
Upon deplaning in Cancun, ALL passengers are put on a bus and driven far away from the terminals to an arrivals area. Those of us with connecting flights are royally f*cked at that point, especially if your connection is short, as mine was. The so-called shuttle to the departure terminals, which are entire kilometers away, was to arrive in like half an hour. HALF AN HOUR. Who has this time to spare?? The alternative to the shuttle is paying a taxi that charges a hefty fare--and God help you if you don't have cash. The departures terminal was swamped and only thru begging assistance and line cuts did I make my connection...and then only by the skin of my teeth. It was a complete nightmare.
Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!
The crew was very friendly on board. The gate crew were a little curt, but it was a full flight and they were really trying to get everyone on board quickly so I can't be too upset about that.
Few entertainment options - direct TV unavailable for about half the flight, WiFi also unavailable for the same.
The efficiency and professionalism was excellent. Both legs of my trip went great!
It took you 4 days for you to get back to me with the confirmation number after I had requested it via e-mail. Also, you should note Lufthansa-issued documents never commence with "220-" and then the subsequent numbers. Lufthansa tickets are always issued with "2220-" at the beginning and then the subsequent numbers. You need to update your computers otherwise with the original Lufthansa-issued ticket number you provide at time of booking, the booking will not show up in Lufthansa systems.
Good service from crew. Fairly quick boarding process.
Aircraft seemed fairly new on inside, but didn't have power outlets. Small uncomfortable seats on a long flight that is almost always full.
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|Flights Arrive in||Aspen Pitkin County|
|Flights Depart from||Lambert-St Louis|
|Airlines||American Airlines, Delta, United|