Aspen Car Rentals

Cons: No complaints.

Cons: Ordered a GPS on car but when I picked up the car there was none. Could not connect my bluetooth to car and all would of been, no doubt ok, had I had a person to help me from Hertz except there was no agent at the counter when the website said there should of been. Aspen, CO has unusual hours to start with.

Cons: The car has no business being rented in Colorado in the winter. It had summer tires not even all weather tires. It was dangerous to drive in moderately winter conditions on a major highway. The windows were dirty inside and hard to see out of at night.

Cons: I only did a drop off in Aspen, so I can't give you valid information about too much besides the drop off experience. It was fine, the attendant was friendly and fast.

Cons: They didn't have any cars and did not honor my reservation. Told me to go ask another rental company if they had cars. Alamo told me they were 115% booked. I blame Alamo not kayak.

Cons: Nothing

Cons: When I picked up I asked SPECIFICALLY if I could use another credit card when I dropped it off, AND that I would drop off early in the AM. When I dropped it off the desk was closed, I left a not request that charge be put on different credit card. No Reply. When I called them they said it would not be possible unless we were there in person (we had already flown out) VERY POOR SERVICE. I would have stopped during the week if I knew the situation.

Cons: Too expensive for a few hours the price to rent the same car only a few hours away was half the price. That's aspen for ya

Cons: The car lacked pickup/acceleration speed on the highway, but most 'economy' cars do, so not unexpected.

Cons: when returning the car, the agent found out that when the original agent made a mistake. This caused a delay in the return, putting me dangerously close to losing my flight. Also they overcharged me for child carseats twice. Car wasnt very clean.

Cons: Enterprise had no car for me because they had overbooked. I had to scramble at the last minute to find another car that cost more. The local agency said I would have to call the 800 number to get compensation for the additional cost and the supervisor on the 800 line said they could do nothing because that had to be handled by the local agency. Everybody was very sorry. A sorry operation indeed.

Cons: Slow