Find cheap flights from St. Louis to New Orleans

Pros: "The crew was amazing"

Pros: "The crew was nice."
Cons: "N/A"

Pros: "The crew was nice"

Pros: "Nothing, the flight was canceled without a refund. I highly recommend canceling all business with kiwi in the future."
Cons: "My flight could have occurred or I could have been refunded."

Pros: "Being on time with everything."
Cons: "Nothing"

Cons: "Really felt happy on time touch down nice journey with delta"

Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"

Pros: "Seat was okay, and the crew were good. Boarding was quick probably because not many passengers on flight."
Cons: "Nothing really. Flight was quick."

Pros: "Friendly crew"

Pros: "Once boarding was over, flight and crew were great."
Cons: "Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated."

Pros: "Predictably late."
Cons: "Be on time."

Pros: "The crew was amazing! The seat was comfortable."
Cons: "Used the self check in kiosk to begin! That was awesome! But after that I still had to stand in line to check in my bags. That part of the process took a bit longer than expected."

Cons: "In flight movies would be nice . Tight seats for 6.3 huy"

Pros: "Nothing special"
Cons: "That was the most uncomfortable and cramped seat I had ever had on a plane flight. Even sitting on the pillow did not help."

Pros: "I like that I arrived at my destination safely."
Cons: "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."

Pros: "Food and drinks were great"
Cons: "Would have liked being able to select a window seat."

Pros: "This had one of the best attendants I have encountered. She was extra friendly and made us feel good."

Cons: "CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?"

Cons: "Snacks"

Pros: "The crew was attentive."
Cons: "Games on the tv were okay. Tetris would be a nice addition."

Pros: "Flight was early into New Orleans"
Cons: "Flight had a lot of turbulence"

Pros: "The short duration of the flight and punctual arrival. Better seating with more leg space in Airbus than in the horrible Boeing 467- 400."
Cons: "No headsets distributed so I couldn't listen to film program. Crew rather impersonal. I'm dreaming of an airline that uses functioni g loudspeakers during boarding. Nobody understands acoustically which zone is being boarded ( not only a Delta issue)."

Pros: "Everything was on time and efficient. I also liked that the captain came on and updated us on arrival, turbulence, weather, etc."

Cons: "Flight was delayed out of St. Louis causing several of us to miss our connecting flight from Salt Lake City to Portland. Delta was of very little help in assisting us in making a connecting flight. They could have at least helped with travel arrangements and provided us with a little food, a pillow and a blanket as we waited in their terminal for the next flight on their airline which was a several hour wait. I understand these things happen but the passengers didn't cause the problem and Delta needs to take care of people better if they expect to earn repeat business."

Pros: "The crew! You have great people working for you on these routes."
Cons: "This was an easy flight. Nothing bad."

Pros: "Being able to watch videos."
Cons: "Flew with 5 family members. None of us were seated together. And we have 3 young teen girls. Flight overbooked."

Pros: "Good service and on time."

Pros: "Nice plane. Efficient crew"
Cons: "Not their fault but they were delayed 4 hours. At least they texted updates fairly frequently but I can’t give a 5-Star review because of the huge delay"

Pros: "Everyone was very friendly and concerned about us making our connections"
Cons: "The fact that they didn’t make sure all the paperwork was correct and our delay to NO was due to that issue"

Cons: "Ac not working at last 30 minutes of flight."

Pros: "Nothing"
Cons: "We lost our whole vacation and had to pay for the plans fare twice because My last name was spelled wrong on our tickets and we were unable to use them because my passport didn’t match the name on the ticket. We had to rebook everything pay almost twice as much for the plane fare, our Lodi g cost more and our trip was delayed for two weeks. Vyama is blaming us for spelling our name wrong and claimes that it’s our fault this happened because everything is automated. There saying they don’t touch anything that we enter into the booking but somehow everything they claim we entered is now in all capital letters and the space between our first name and middle name is now gone and all run together. The coustomer service number gets you to someone in India. I have tried to get this addressed four times now at first they tried to place the responsibility on the airlines now us and they have hung up on me twice. Kayak has been worthless, they also just pass the responsibility on to someone else. We will never use them again ant I intend to make sure that this mess is put out in social media to hopefully keep others from having their travel plans ruined by their flawed system."

Cons: "They changed my flight to a different one departing 2 hours earlier and did not notify me! The original flight was still available & they would not let me take it despite my reservation paper work. CRAZY! I have a two hour drive to the airport this gave me the option to leave home at 2:30am or go the night before and pay for a hotel. Flight was managed by DELTA who also did not care! All involved blamed each other. Beware"

Pros: "The outbound crew was terrific. The flight itself was fine. We even arrived early."
Cons: "Upon deplaning in Cancun, ALL passengers are put on a bus and driven far away from the terminals to an arrivals area. Those of us with connecting flights are royally f*cked at that point, especially if your connection is short, as mine was. The so-called shuttle to the departure terminals, which are entire kilometers away, was to arrive in like half an hour. HALF AN HOUR. Who has this time to spare?? The alternative to the shuttle is paying a taxi that charges a hefty fare--and God help you if you don't have cash. The departures terminal was swamped and only thru begging assistance and line cuts did I make my connection...and then only by the skin of my teeth. It was a complete nightmare."

Pros: "Really helpful staff, clean plane, attentive and easy boardiing"
Cons: "The check in was a bit confusing at the airport."

Cons: "Paid first class. Got served after people in coach."

Pros: "Very friendly crew"
Cons: "Seatbelts very short given ample seat size"

Cons: "Flight was delayed nearly 2 hours without any compensation to the passengers. I frequently fly jet blue and whenever they are that delayed not weather related the staff frequently gives the passengers a complimentary cocktail. Also your boarding process makes little sepnse to me why board from the front of the plane more sensible to board back to front"

Pros: "The gate person was very accommodating"
Cons: "It was over 2hrs late due to mechanical problems. Seems to be the norm."

Cons: "Not great communication from gate or staff on board. Failed to provide adequate water. No ice on super warm flight. Just bad experience overall."

Pros: "The staff are fun and friendly. One of the hostesses stepped into the vacant seat where I was sitting and stepped back further when people where pushing by. We were almost cheek to cheek. The closest I've come to a cute bum in years."
Cons: "The gratis food offering isn't healthy - those bread pretzels, versus the almond & tomato juice I had on the next flight, with ...can't remember the name."

Cons: "Seating was tight"

Pros: "They ran out of food on the plane"

Pros: "Personnel and crew handled the problem in a professional manner doing everything in their power to make the best of a bad situation. Another plane was provided within a reasonable time frame."
Cons: "Four hour delay. Boarded and then being told after 40 minutes that the problem was not fixable."

Pros: "Spacious, clean, great host and hostesses. The flight arrived at our destination 30 minutes early."
Cons: "Nothing."

Pros: "Newer plane! Comfortable"
Cons: "Nothing just great"

Cons: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."

Pros: "When our flight was delayed by four hours they gave us snacks at the gate. No one offered to reschedule."
Cons: "The 45 minute wait in the Sky Priority lane to drop off baggage. The flight was delayed because of weather and then their scheduling system crashed. Had to wait for a pilot. When we finally boarded at 5 we got peanuts in first class. That was worth the mileage upgrade. Upon landing there was a 1/2 wait on the tarmac to get a gate. That same plane, upon taking off back to DTW blew a tire upon take-off, had to do an emergency landing and everyone had to spend the night in NOLA after being delayed all day."

Cons: "turbulance"

Pros: "The crew was very apologetic and nice about the delays."
Cons: "The plane was 20 minutes late getting to the gate. Then we sat on the runway for over 30 minutes, while we waited in line for 30 other planes to take off. After a long day and a flight from Venice Italy, it was a bit disappointing to have this sort of delay."

"Plane smelled a little funny. Flight was 30 minutes shorter than expected, but gate was occupied when we arrived. Staff was great."

Cons: "Terrible logistics. Stuck on tarmac because they couldn’t clear the previous plane out of the gate. Fellow passengers missed their connecting flights."

Cons: "Canceled flight caused me to remain in a hotel for another day. Confusing check in. No one to help. Machines broken. Unable to disembark from the plane. Bad logistics all the way around."

Cons: "They claim to be cleaning these planes but I find that hard to believe when there is Gum on the window sill. We were also delayed quite a bit in the boarding process. Also I would imagine that during Covid-19 these companies would do a better job of not overbooking flights but all of my flights with American this past weekend were overbooked. Which delayed us even longer as they searched for volunteers to adjust their flights. In today's age of technology the idea that they are still overbooking planes makes no sense to me in the slightest. I will be walking, driving or taking a boat before I fly American Airlines again."

Cons: "Bumped from first class to coach."

Cons: "WiFi"

Pros: "Crew was very nice."
Cons: "N/A"

Cons: "Everything, especially an AA customer representative. Very rude, inconsiderate, and unprofessional."

Pros: "Crew was great. Flight delayed due to lavatory door not closing. Then+0, 20 minutes of papaerwork. Followed by no one able to operate bridge when landed for 20 minutes."
Cons: "Delays,"

Pros: "Nothing"
Cons: "Handicap issues. We were exiting on the tarmac in Charlotte- all crew left us on the plane waiting for assistance to get off. Finally when someone showed they would not come up the ramo to get my Mom. I backed her down myself while 5 bewildered airport workers looked confused."

Cons: "2 hour delays on both flights of a round trip"

Pros: "Flight did not take place because of cancelled return flight. the whole itinerary was cancelled."
Cons: "because of cancelled flight I had to schedule a new itinerary directly through American Airlines. The cost increased from $947.50 to $1,873 plus airport parking for 17 days."

Pros: "A cheap option to upgrade to 1st was offered that ended up being a net 0 cost upgrade for me so I took it. Comfortable on an old (but oh so nice) aircraft."
Cons: "Arrived 30 minutes early to the airport but then had to sit at a remote pad so that we ended up being 5 minutes late to the gate. A short transfer was made even more difficult, and a massive waste if time and fuel sitting and waiting. Figure out your gates early and better, and move around if needed. At the very least, bring up some stairs and buses to get passengers to the terminal and then tow the aircraft in when you have a gate available."

Pros: "I fflew Delta last Nov. Had meals movies dinner inks etc. American I am serv d beverages no meals and no movies. Getting ridiculous"

Pros: "Great seats in first class"
Cons: "N/a"

Pros: "We got to our destination safely, and American provided us with extra legroom seats."
Cons: "Service was curt and there was only phone-based entertainment."

Pros: "LOVED the spacious leg room on that aircraft!"
Cons: "The lady beside me and everyone else listened to her audio book."

Pros: "Entertainment options."
Cons: "This new low life category where you cannot even pay to be treated like a human."

Pros: "Fast"

Pros: "Attendants are always friendly; always a peaceful travel event"

Pros: "it was a bit bumpy all the way to NOLA, but we still got drinks and snacks, and flight attendants were very nice"

Cons: "Flight connections time was not enough for mam with infant.we missed the flight should better set up that kind of big airport"

Pros: "Cheap fare"
Cons: "American advertised free TV and movies streamed to your device via a card placed in the seatback pocket and in the flight attendant's announcement. Although the card stated, "This Flight. Free Entertainment..." I was informed that there was, in fact, no such feature."

Pros: "I was so happy I could check in online and boarding was a breeze. I actually got to sit by the window when my original seat was in the middle. So nice of the ladies to suggest it to me."
Cons: "No complaints"

Cons: "The video monitor for my seat was broken. So, low entertainment score."

Pros: "everything was on tyime"

Pros: "On time take off"

Cons: "Flight was late, got a message from Kayak that it was delayed 3 hours...thank goodness I happened to check again, because then it was only delayed for 41 mins, then it gave me an update that it was only 21 mins delayed, then went back to 41! Pretty inconvenient, and it would have been nice to get a text, not just some silent pop up"

Cons: "good"

Pros: "Smooth - trouble free - calm process"

Pros: "On time arrival"
Cons: "Everything else"

Pros: "JAL is customer oriented and it's always a pleasant experience. Unfortunately, though the return trip is also JAL, the cabin crew isn't."

Cons: "Only suggestion would be to make the connection process a little easier. If the passenger doesn't speak English, the fact you need to print the international ticket in Miami, then re-enter at checkpoint might create confusion."

Pros: "Pilot was very communicative, which was great but plane was 1 hour late and we had a mechanical problem while taxing, pilots fixed it while still on the ground. Not their fault those planes are 35 years old, come on!"
Cons: "Stop flying MD80's, please! 35 year old planes!"

Pros: "The flight attendants were great and very friendly!"
Cons: "The wifi wasn't very good so I couldn't access the in flight entertainment I also had my own snacks so I didn't buy any food"

Pros: "Boarding was good, Good flight , good service , plane was small for the distance with limited space for movement ,"

Cons: "Got to charlotte with 80 minutes to connect. Sat on the tarmac for 60 waiting for a gate. Missed connection by <5 minutes. Thanks, AA!"

Pros: "Non stop"
Cons: "Airline"

Cons: "No food or beverages for me. I slept comfortably on my flight"

Pros: "The flight assistants were nice"
Cons: "The entire flight from Miami to New Orleans, the ac felt like the heater was on. I was sweating and felt nasty."

Pros: "You provide me with the best ticket prices and to me that was the the most important part of of the trip thx"
Cons: "The airlines charging for your luggage"

Pros: "One I love free sodies and two I love free sodies with a smile. I definitely got both with this flight crew."
Cons: "Not enough sodies and I couldn't smell my own farts."

Pros: "Frankly there isn't much to say here. After 7 flights in 2 weeks there was only 1 flight with great staff that actually cared about the customers and looked like they enjoyed their job. The rest treated guests with indifference at best."
Cons: "Customer service is dreadful, the planes are so old they still have cigarette lighter charges in first (but of course no adapters), no food/snacks of any significance, and they seemingly cancel flights at a whim with basically no staff to help re-book the lines of guests that have been disrupted. I pity those who loose luggage AA baggage services are flooded with lost baggage they just don't care any more. Seriously its embarrassing how little they care about customer service."

Pros: "I loved the price more than anything else. All the staff were friendly and professional. Every flight was on time with no delays."

Pros: "they cancelled the flight and they did not say anything, then the crew in the airport were very rude with everyone."

Cons: "seats were very uncomfortable"

Pros: "I like the seat is comfortable, I have enough legroom everywhere (by every seats)."
Cons: "I didn't like the snack what I get."

Cons: "Flight was delayed."

Pros: "I sat in seat 2A. Excellent food and service. Flight was smooth."

Cons: "Would be nice to know ahead of time if flight is equipped with an in seat television so as to be prepared to bring headphones."

Pros: "First flight from STL to ORD was amazing. I was upgraded to 1st class...not sure why. Robert was a fantastic flight attendant."
Cons: "There was a delay on my second flight from ord to gsp bc there was some type of miscommunication/altercation with some passengers not wearing masks. I have been traveling since 11 am and it was annoying to have to wait another hour."

Pros: "Boarding and disembarking were very smooth and the crew was very nice."

Cons: "The internet connection was terrible i was not able to see anything that was being offered"

Pros: "What mede this trip so poor was that the agent at the desk informed me that as I was boarding the plane my carry on suitcase had to be checked due to limited space in the overhead bins. This is the same carry on that I have stored in overheads on literally over 100 flights including a United flight 4 days earlier. I was the approximately the fith passenger to board in group 3 and after I let her check my bag I walked on to the plane to see not only was it only one quarter full of passengers, most of the overhead bins were completely empty. So I had to go to baggage claim to get my checked bag after we landed which took almost 40 minutes. Very frustrating!"
Cons: "See above!"

Pros: "Great crew"

Cons: "No Wi-Fi and no food"

Pros: "Very good service"

Cons: "Couldn’t finish check in process without checking a bag"

Pros: "WiFi and entertainment on board the aircraft"
Cons: "All goof"

Pros: "The boarding was quick due to the size of the plane/amount of people. The flight was short- less than 50 minutes."
Cons: "It was a 2x2 charter flight with very tight seating. There were some seating issues, and the attendant was a little rude about them to some customers."

Pros: "Crew was extremely friendly."
Cons: "Temperature was way too warm."

Pros: "Fast boarding."
Cons: "The flight was half empty and when I tried to move a row ahead of me (from economy to economy plus), the flight attendance rudely told me I had to move back to my seat since the economy plus seat was $70 more. However, a reasonable airline would upgrade their customers to first or economy plus to not only appease their customers but to fill some empty seats. Therefore, I had to spend the entirety of my redeye flights crammed next to someone while I was looking at an almost empty economy plus section. Also, we boarded earlier than expected but we spend an extra hour on the flight waiting to take off. I would not have minded boarding early if we had taken off early, but we took off an hour later."

Pros: "Boarding and flight went smoothly and on time. Too short for food or entertainment"

Pros: "I was able to change my seat since mine was all the way in the back. very happy about that."

Pros: "Nonstop"

Pros: "Even with a nearly hour delay to switch planes, the captain and crew were very good at keeping people informed of the situation. The plane we were supposed to be on was having mechanical issues and rather than waiting until we were boarded and sitting on the plane until the issues were resolved (which coincidentally happened on my earlier flight for 1.5 hrs) the stopped boarding, which made a bad situation a little less crummy."
Cons: "Being delayed an hour for an red-eye flight sucks no matter what the circumstances, but better safe than sorry"

Pros: "That I didn't have to walk to Fargo. I wasn't dragged off a plane."
Cons: "3 flights to Fargo were cancelled. I was told I would not get to Fargo until 32 hours after my original time I was suppose to land in Fargo. After spending a fair amount of time on the phone with customer service I was able to get me on a Flight to Minneapolis that did not arrive till 1:30am then had to take a rental car to drive 3.5 hours to make it to my destination. I was not compensated for any of this. My return flight from Fargo to St. Louis was also Delayed. Both from Fargo and from Chicago. I have never experienced such poor scheduling from an airline or as many delays or cancelled flights in just a few day period."

Pros: "Smooth and positive communication."

Pros: "Very nice employees. The trip was good. Unfortunately, the plane was delayed for a fueling off load for 45 minutes but it all worked out just fine."
Cons: "NONE"

Pros: "Very late - no communication from gate agents."

Pros: "Smooth flight, on time. Older model plane compared to my first United flight but its more comfortable because the seat spacing isn't cramped the way they are on the newer model United planes. Immediately felt the difference (my knees weren't up against the seatback in front of me)."
Cons: "Older plane"

Pros: "Seats felt roomy, in comparison to many other regional planes."
Cons: "Vinyl seats made my back really sweaty on a relatively short flight."

Pros: "Everything was smooth"

Pros: "The crew was very nice."
Cons: "My group got separated, as well as a few other groups I saw. There was no effort made by the airport staff to accommodate any of us."

Pros: "Smooth flight"
Cons: "Flight attendant was rude to middle eastern woman. Thought her behavior was unnecessarily rude when dealing with a woman who didn't speak English."

Pros: "Download the United app, it makes the flight better."
Cons: "Na"

Pros: "Because of a 10 minute fix, we had to wait an additional 40 minutes for paperwork. I missed my connecting flight because of this."

Pros: "Nice new comfortable seats"

Pros: "Legroom was a bit tight."

Pros: "I'm always comfortable when riding UA. The staff is professional and helpful!"

Cons: "I was forced to check my carry on because others were allowed to bring several carry one bags I counted 18 passengers that were allowed to bring 3 carry one bags & a personal item to store under the seat so if you are in the 3rd, 4th or 5tn boarding group there isn't any overhead storage available I paid to check check my other luggage so I would follow the rules others should be made to do the same I worried all the way to New Orleans that my carry would be lost"

Pros: "Easy"

Pros: "Excellent service!"

Pros: "Good communication and helpful."
Cons: "Delays"

Cons: "Massive delays on both flights out of O'Hare... No leg room...."

Cons: "Same comment as above"

Cons: "Completely missed meeting due to 6 changes made during flight - Ask for a refund of some sort and non was given - not even air-miles or ticket recognition. Customer service from United was almost non existent. Will not be flying with united ever again."

Pros: "The people at the gate and on the plane were nice. But I flew United Airlines not Lufthansa."
Cons: "Really sad that you have to pay extra money to watch the monitors on the back of the headrest for a 2.5 trip. That's crappy. And then there is a point when you're out of the Directv Range. We're paying more for flights and then they have flight waitresses trying to monetize the time you're in the air. And when I was checking in in Berlin this guy was asking me a ton of questions, but didn't ask the next 5 people any questions. When I stared at him he started asking others questions. It's really none of your business why I'm going somewhere or what I'm doing. These terrorist attacks are giving people authority they have no business having."

Pros: "The United Airline staff was very helpful. Our evening flight from another airline was cancelled and we booked the next available United flight departing early the following morning. Recommendations from the staff made our unplanned stay much more comfortable. It was greatly appreciated."

Pros: "Not much to like..."
Cons: "Once again, your people need to cater to the people that flight. The very first time I flew with United was December 14, 1982. I was 7. As an adult I have either flown with Delta or US Air. I went with United on this trip and I have to say that I am never going back on another United flight."

Pros: "Exit row on return flight"
Cons: "2 hour delay on origin, bad odor entire flight"

Pros: "Left promptly on schedule and arrived on time."
Cons: "Crew cordial but not friendly. Refreshments: I asked for water...flight attendant never asked if I wanted ice and she gave me room temperature water........"

Cons: "Flight was cancelled. I am still stranded and was given no accommodations so had to pay for a hotel in addition to costing me a full day's wages in missed work. The United staff I spoke with by phone and in person were neither helpful not pleasant. I will go out of my way to never fly United again."

Pros: "The crew. Short and sweet flight."
Cons: "Small seats. Bad coffee."

Pros: "Good service"
Cons: "Delay in air"

Cons: "I had to be in New Orleans at 12:00am so I could arrive home for an important interview on Monday morning.. My trip was cancelled and I had no knowledge of this until my arrival to the airport.. I had to pay an additional 75.00 to go back to Racine then another 75.00 to head back the next morning. When i arrived to New Orleans I was charged an additional 30.00 dollars for parking!"

Cons: "Still not in New Orleans"

Pros: "New (to me) lime sparkling soda And a cookie too! Seemed to be a little more seat and leg room."
Cons: "I only wish your branded credit card did not cost$95.00 after first year."

Pros: "Rain delayed our take off but most of the time was made up. No complaints!"
Cons: "Forced to check our carry on suitcase even though there was plenty of room above the seats."

Pros: "The flight was very short. Loved it"
Cons: "My Ears hurt after the flight was over."

Cons: "Great value and efficient process. Chairs are small and it’s cramped. But the value $$ makes it worthwhile."

Cons: "Chargers on the plane"

Pros: "The experience was horrible. There was nothing happening to like."
Cons: "The staff should not lie to the passengers. Passengers should be removed from the plane if the delay is going to be over 30 minutes that way they can take care of their personal needs and stretch. Water and a snack should be offered if the delay is over 30 minutes. Telling passengers you do not give anything for free and then refusing them water after turning off the air conditioner is really bad. Also, when reloading the same protocal of calling for children, disabled, and zones should be followed. I had to tell the manager to do this. He just told the whole crowd to line up which created a hostile mess."

Pros: "Crew and environment."
Cons: "Another passenger tried to steal my seat and tried to make me sit in the middle. After a short disagreement, she moved over."

Cons: "The seats don’t recline and they are uncomfortable. Very little space."

Cons: "Nothing on spirit behalf just COVID to be over"

Cons: "Spirit could stop charging for everything even coffee and tea."

Pros: "Check in process was very smooth and very helpful agents. Quick process"
Cons: "I’m happy with my experience"

Pros: "lousy airline"
Cons: "lousy airline"

Pros: "NOTHING."
Cons: "EVERYTHING."

Cons: "Wait time for a new jet"

Pros: "No frills but very clean and comfortable"
Cons: "Free drinks"

Cons: "Allow passengers to spread out in empty seats when the flights is not full."

Pros: "Nothing. But it's the cheapest flight, so I can't complain."
Cons: "The seats are very uncomfortable. During the boarding, it was totally unclear what is the current zone. When I tried to board they said I should wait for my zone, but there wasn't any information on the screen so it's hard to know, especially if you listen to music and don't hear announcements. Please improve this!"

Pros: "Great crew!"

Pros: "Not much. They moved up he departure time from when I booked it, which was annoying."
Cons: "Kid unfriendly."

Pros: "Nothing."
Cons: "Where do I even begin?! Spirit oversold the flight and had an IT failure. This resulted in them running out of seats on my original flight. Additionally, the people working at the counter at the Boston airport made the concept of poor customer service seem appealing (overheard one of the customer service agents talking smack about another customer, who had missed a flight due to an error on the part of Spirit). I will never fly Spirit again."

Pros: "the plane didn't crash"
Cons: "they had the air up extremly high, keep the overhead lights on and very bad attitudes"

Pros: "Crew was nice."
Cons: "My app password reset doesn’t generate, had trouble w gate pass, small seats and no room, way too much money for a carry on which used to be free and then found out checked bags are 1/3 cheaper!!"

Pros: "Boarding was quick Flight was on time"
Cons: "Drunken birthday party on board was never asked to stop whooping and hollering and was actually encouraged by the flight attendant who asked passengers to cheer and yell multiple times. Additionally, when they did not stop drinking their own alcohol after the flight attendants asked all passengers to refrain from doing so due to FAA regulations, nobody asked them specifically to stop. Gate change was not well-communicated, and no audible boarding announcements were made. The gate attendants failed to put any information about the flight or boarding on the gate screen intended for this purpose."

Pros: "Price"
Cons: "Even with the additional padding I bring with myself, the seats were not comfortable."

Pros: "Plane departed on time and arrived early."
Cons: "I have flown on a lot of budget airlines, both domestically and internationally, but this was my first time flying with Spirit....and it will be my last. I am used to the a la carte pricing and know how to avoid additional charges, so I wasn't expecting anything different than usual. What I wasn't prepared for were the smallest seats I have ever seen. Granted, I am 6'2", but these seats cannot be anything but pure torture to anyone over 5'9". If you're shorter, maybe it's worth it, but I can't guarantee it. But, if you're 6' or taller, I would recommend you avoid regardless of how much cheaper the flight is; It's not worth it."

Cons: "They charge for water. The seats don’t recline."

Pros: "On time"
Cons: "Hard molded plastic seats."

Cons: "The passenger next to us smelled like vomit. It was terrible sitting next to him and I had to keep spraying my body mist every few minutes since it was extremely hard to breathe! He smelled like dead rats and old eggs vomitus combined! Worst experience in any airline so far! :("

Pros: "Crew were polite and efficient"
Cons: "The extremely high cost to check a bag, almost double very other airline!"

Cons: "Llegamos al aeropuerto con mi familia con una hora de antelación. Al llegar a la zona del check-in encontramos una cola muy larga y desordenada. Dado que fue la primera vez en ese aeropuerto y con Spirit no llegamos al mostrador del check-in con 45 minutos de antelación y perdimos el vuelo. No había nadie que nos ayudó ni que hable español. Finalmente perdimos y vuelo y viajamos por Jetblue. El costo del pasaje supero los 400 dólares que no lo teníamos presupuestado. En pocas palabras, una experiencia no agradable."

Pros: "Price and size and age of the plane."
Cons: "Was not aware of additional baggage charges at the time of the reservation."

Pros: "Nothing, horrible airline...THIEVES!!!"
Cons: "I had to pay $84 USD for luggage (42 each) one-way and will have to pay the same for the return trip! That's almost the cost of the original ticket. This airline is CROOKED! How in the world do they get away with this. First airline that I've ever been on that charges more for carryons than they do for checked bags, and that charges you got every little thing!!! Unbelievable! Didn't find out about their horrific baggage policy until it was too late, as they did not send out notifications for early check-in just so they can cheat their customers better! Never, ever again!!! I will NEVER fly Spirt again!!!"

Pros: "Our flight was canceled just before we were about to go airport. We were so worried because we need to catch up cruise. We changed to next available flight in next early morning. We arrived 3am at BWI and only learned that flight was delayed until 12noon which made us no way to get cruise terminal in time. After hours talking to the counter staff they agreed to switch us to other airline. You couldn't keep a mode for vacation in that way."

Pros: "The food packages were reasonably priced."
Cons: "The staff was RUDE. Period the END. We got boarded on to a plane with zero air conditioning in 90 degree weather and instead of 1) DELAYING BOARDING 2) ACTUALLY NOTIFYING US AS TO WHAT WAS HAPPENING 3) OFFERING FREE WATER FOR THE INCONVENIENCE AND SO YA KNOW, PEOPLE DONT DEHYDRATE we were essentially told nothing for 45 minutes of sweltering heat. And once again, the crew was rude. They didn't offer assistance of explanation in fact they rolled their eyes at you as if they couldn't be bothered. We were actually told as we were deboarded "stay near by because we will leave without you" WITH zero time frame. I would rather pay a thousand dollars for a ticket then fly spirit airlines again."

Pros: "Nothing"
Cons: "Everything that Spirit has done has been mediocre. I bought a ticket for my employee to fly to New Orleans and he showed up at the kiosk 40 minutes before the flight and was not able to get on so I had to pay $15 to reschedule for today and he showed up at the same time and still they said that their computers were down and they couldn't check anybody in and there's multiple people angry that they're boarding passes want working and so now we have to figure out how he can get to New Orleans and actually make it there. It'll be three days of not being able to get there because of spirits unethical and subpar customer service. I will never choose to fly Spirit again after this"

Cons: "They would not let me check in at 915 for a 955 flight. The airport was not crowded it was a Tuesday night and they would not budge on the fact that I was there 44 mins before not 45 mins. They have a very strict 45 min check in policy. I had to sleep at the airport and then they charged me 100 dollars for changing my flight. It is a scam. I was on line with multiple people who had to pay for their next flight even though there was plenty of time to get to the gate. I will never fly spirit again!"

Cons: "CANCELLED. NO Assistance with rebook. Refund and you are on your own. Found out later they were have a pilot strike. They didn't disclose that and should have, in my opinion. I had the same exact thing happen on my return flight. Cancelled. No assistance with rebook. Had they been honest and straight forward I could have made proper accomdations for my return flight home. Instead a got the screw job TWICE. I understand that it is not in their control of the pilot strike. But good service would disclose that information as to not cause additional problems. Spirit sucks. Everyone knows that. But they don't have to screw people over and more then already do"

Cons: "My adjustable head rest was broken so it would not stay up where I put it. It kept falling down. And it did not move high enough. The fully upright position because especially uncomfortable because of this."

Cons: "I was very disappointed in the entire process. Mostly the lack of communication and consideration from the agents. I saw where elderly people were trying to walk up the ramp alone with zero assistance instead of a WC or help. The fact the agents were annoyed with the passengers bc of spirits lack of communication to inform to us passengers why we didn't have a plane or a crew was very frustrating. With that being said the crew was amazing even after coming off an international flight and getting stuck in customs."

Pros: "Nothing"
Cons: "The ticket appears nice and cheap. but it isnt. they charge you 55 dollars for a checked bag, another 55 dollars for a CARRY ON bag, AND their weight limit is 40 LBS instead of 50LBS, so if you have a normal checked bag it's actually going to be almost 100 dollars. If they could have I am sure they would have charged me 25 dollars for a seat-belt and charged me 10 dollars for using the airplanes bathroom. They are the epitome of money grubbing cheapskates. this is not to mention the seats being at least 4 inches closer together than any other plane I have ever been on. crammed in their like sardines. Spirit airlines is a complete pile of $hit and I will never be flying with them again."

Pros: "the budget airline where you pay for everything - including water and carry on luggage - means you end up paying the same or more as other airlines. If you can go without water or luggage, you will save money."
Cons: "Luggage cost 100 dollars, instead of 25 on other airlines, because of higher costs. On outgoing flight from New Orleans they were 2 hours late leaving, then boarded and then announced the pilot wasn't on board and they would have to wait til they arrived - for what turned out to be almost an hour, during which time they turned off the air so the plane was hot, stuffy and cramped, and water was available only for purchase. I called and emailed the company - no response. Terrible service, not worth the proposed savings because other costs equal out - cramped cabin, poor quality, no customer service to reach."

Pros: "I liked that the flight was a very good price."
Cons: "What I didn't like is that after I bought the ticket, I learned that I had to pay for a seat, I had to pay for checked bags of course, and I had to pay for carry on bags. What!?! About $150 for one checked and one carry on both ways.....which means I didn't really save any money on this "cheaper" flight. One more kicker is that I travel using my TSA number and SPIRIT airlines doesn't have an agreement with the TSA for their travelers to use pre-check. Wow. i wished someone had pointed out all the extra fares and fees"

Pros: "All of the staff was very stylish. I liked that the flight was cheap"
Cons: "Could not check my bags anywhere except the gate, and it cost more than the flight did, they would not accept cash from me to check my bags until a man had a hissy fit. I wasn't allowed to actually check my heavy bag, was made to carry it on, which was over whelming and hurt my back, really annoying and stressful. Felt ignored because I was a woman. Felt annoyed that they gave me a hard time about paying them cash. No where on the website does it say credit cards only. Also the seats were small and did not recline. On my return trip they changed the gate 2 mins before boarding and I had to run to catch the flight. I would not recommend."

Pros: "That we actually made it there..."
Cons: "Where to start... I understand the concept of a base fee and you pay a la carte for everything else but this only really works for a single person traveling with a small personal item ONLY. You are literally charged for EVERYTHING. Which is mostly stated on their website with the exception of the checked bag and carry on fees of $50 and $55, respectively. Those fees can vary depending on who you ask....And even though they say you can save by using the kiosk ($20 to go to the counter), we ended up going to the counter anyway because the kiosk could not complete our transaction!!! On our return, we had to go through customs which requires you to get your checked bag (decided to save the $5 and check it on the way home), go through customs and then drop off your checked bag to continue your flight. Well, the Spirit representative decided it would be a great time to take a break and be completely MIA from their post. We had to go completely out of the terminal and back to a counter to recheck our bag. Resulting in a very close call on not making our connecting flight. The long and short of it all: We "Saved" $100.00 total on the initial ticket purchase. We paid over $220.00 ADDITIONAL to have our one carry on and sit next to each other ($20.00 each seat, each leg of trip). Never flying Spirit again and have been telling everyone not to. Bad Spirit!"

Cons: "Nothing!!! It was horrible, I got to the airport at 5:30. am tried to print my ticket, computer send me to the counter I ask for help the lady tried to print the ticket she couldn't so I went to ask another lady she told me to get on the line by this time it was 6:00 am it was a long line by the time I got to the counter it was 6:30 and the flight was at 7:00 am then I got kicked out from the line for no having the ticket so I lost my flight and the money, I end up buying another ticket with American Airlines, never again with spirit never."

Pros: "After hearing only negative things about Spirit from everyone we spoke to we had very low expectations. We decides to chance it due to the schedule and price. While it wasn't a luxury experience, it was overall very reasonable. The boarding was well organized, the seats were fair, the overhead storage was reasonable and the flight was on time. We will definitely try Spirit again."

Pros: "I didn't like one thing about the flight ."
Cons: "The flight was delayed 3 hours and we were only offered a meansly $50 in return. The seats are very uncomfortable. the staff wasn't pleasant. Just a very bad experience all around. I will never fly this airline ever again."

Pros: "They play good 'on hold' songs."
Cons: "Spirit cancelled my flight to New Orleans without informing me until I got to the self check in. My two options according to the baggage claim workers and customer service on the phone were to get my money back or take their Thursday flight. I was supposed to fly home from New Orleans on Wednesday. From there, they narrowed my two choices down to just one, get my money back. As a result, I had to spend an extra $300 to get to New Orleans that day through another airline. According to Spirit, there was bad weather which is why the flight must be cancelled, funny, I made it to New Orleans that day with American Airlines. They never offered to compensate me, help me find tickets through another airline, or even an apology. I will never fly Spirit again in my life."

Pros: "Absolutely nothing"
Cons: "Everything. Not only was the flight's departure delayed by two hours, but once we were finally able to board the flight, the a/c wasn't working. After taxiing aimlessly for 45 minutes in the Dallas summer sun with no air conditioning, the pilot announced we would have to return to the gate so that "the engine could be started". Fortunately, at this time, the air conditioning was also repaired. After an additional 1 hour and 15 minutes of repairs, taxiing and waiting, we finally departed after a total delay of 3 hours. Upon landing in New Orleans, we were forced to wait for an additional hour while we waited for our gate to clear. All in all, we arrived 4 hours after our initial arrival time, and spent 3 hours on a plane for a 1 hour and 8 minute flight."

Pros: "I thought the seats were decent, and the aisle is wider than most."
Cons: "I didn't like the fact that only one bathroom was working. The price for luggage is OUTRAGEOUS. There was pretty much no service from the flight attendants. This was the first time I've flown with Spirit and it will be the last. I should have known better than to not book with Delta or Southwest. Even though you lure customers in with your initial low price but than you nickel and dime the customers to death with fees for everything and the extreme high cost for luggage, that your initial ticket price became higher than the other two carriers initial price. Shame on you!"

Pros: "Nothing"
Cons: "We were not assigned a seat and had to wait at the gate until everybody got in the plane and they gave us the last seats and were seated separately, although there were 2 seats available next to my friend i was traveling with, but we were told it was a full flight. The flight attendant told us we could switch after the seat belt sign came off, but after that we were told no and one of them was not very polite. Terrible. Hope not to fly with spirit airlines ever again!! I dont want to talk about the baggage also, those people only know how to be rude and don't explain anything!"

Pros: "Had issues with online check in. Had to call customer service. On hold 45 mins. Agent refused to take my info for return trip. Got to airport - no record of my paying for seat or carry-on. Agent rude. Informed me I had purchased seat/carry on for RETURN but not for first leg. Boarding nightmare. Plane smelled of old beer and vomit. Ppl in aisles with seat assignments for Row 31. Plane only had 30 rows. Return flight: got to airport - no record of my return flight. Had to be stand by for an oversold fight. There were at least 8 of us in exactly same situation. Gate crew was wonderful but frustrated - says it happens ALL the time. Will never fly Spirit again..."
Cons: "Paying for seat and carry-on. Once those fees were added to original cost of tickets, there was no savings. This, combined with above issues, clinched it for me, and I will use major carriers for all future flights."

Cons: "Too many hidden fees! I didn't know I had to pay for my carry-on. The flight was at 6:20am, so I had to pay for a Super Shuttle, since the Metro wasn't open yet. I should have just flown the slightly more expensive United flight, since they ended up costing the same in the end. Then, the flight attendants were unfriendly, like old school principals. My seat didn't recline AND was tiny. NO entertainment whatsoever - not even a magazine. And while I didn't mind (so much) the lack of in-flight beverage service, the fact that Spirit sells Oodles of Noodes - that's right, OODLES OF NOODLES - on the flight (and for $3.50!) was simply too much. I'll never fly Spirit again. Never."