Daily cleaning, installation of cabin HEPA filters on flights from Lansing to North Dakota
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,104 active cases of COVID-19 diagnosed in US and 0 deaths as of Mar 1 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Cons: "board families with infants and children first"
Pros: "737 was comfortable on the bulkhead row, 8. Good visibility."
Cons: "Live TV on would last about 5 min per glitch."
Cons: "No delays."
Pros: "Everything was seamless."
Pros: "Friendly crew and relatively new entertainment system"
Cons: "- Seats are very tight - Pay for luggage even on a transatlantic flight and your seat (if you want to choose) - Food was below average - even for airline standards, ran out of drink options even for dinner (the second time they serve drinks)"
Pros: "New plane"
Cons: "Boarding, no gate changes, no flight delays"
Pros: "The flight crew was pleasant!!"
Cons: "The seats in that plane felt cramped and had less space."
Cons: "The seatback entertainment system didn't have the option for movies or TV. The system was working. I could check flight status and do other things with it, but the entertainment option wasn't there. It was available on all the seats around me, which made for a very long, dull flight."
Pros: "On time with easy boarding and very helpful staff."
Pros: "Crew was nice"
Cons: "No tvs that was a major let down as i was traveling with 2 kids i was really not happy about that my 6 year old just wantex to watch something and kept asking every 2 minutes if we were there yet... so please some tvs on those plains would greatly appreciated."
Pros: "Newer plane. Ceiling light. Pilot’s skills!"
Cons: "Flight was delayed twice, plane was old and dirty in need of maintenance. We had Hard landing and had to unboard onto a people mover. Thankful it was a short flight."
Pros: "Upgrade to economy premium was well worth the extra fee."
Cons: "Coffee could have been better."
Cons: "Two hour delay out of Denver, no crew."
Cons: "Flight was delayed hour and a half for a preventable mechanical issue. Issue was known about night before and not addressed. I missed one of two meetings because of Americans inability to excel at running an airline"
Pros: "It wasn’t overcrowded"
Cons: "It took 3 planes to get us out of DFW. The first 2 had mechanical problems. The third got us to Amsterdam 4 hr late. None of the overhead ser lights functioned properly. We will never Fly American again."
Pros: "Pilot was informative."
Cons: "The flight was delayed 3 times and I missed a connection in Dallas so I had to get a flight with Delta, but the staff was very helpful getting me that flight."
Cons: "American Airlines had put my luggage on a flight earlier than me and is still NOT FOUND."
Pros: "Things went very smoothly."
Cons: "Long layover"
Pros: "Good Crew. Smooth Flight."
Cons: "Flight delayed 2 hours. Land and 1 hour later still waiting on baggage claim. Kinda sucks when its after 1am and I'm waiting."
Pros: "The agents and stewards were very friendly and helpful."
Pros: "The food was good and the crew was nice."
Cons: "We were delayed for 90 minutes. And the entertainment options were awful for such a long flight."
Pros: "Good service. Early arrival. Fast boarding."
Cons: "No entertainment. Hard seats."
Pros: "The crew was incredibly nice and respectful, the food and entertainment were as expected for coach."
Cons: "The flight from London was massively delayed - so much that we were forced to spend the night in Dallas. The airline paid for our hotel and food, but the issue is that we came to visit family and we have a very limited timeframe. Missing out on a day with the family because of a delay was rather upsetting and frustrating."
Cons: "They keep cramming the seats closer and closer together."
Pros: "The crew was nice."
Cons: "The plane was from 1970 and I mean that. A 10 hour flight with only main cabin tvs, no wifi or outlets? Atleast hand out ipads. The food was also absolutely disgusting. I know it's airplane food, but what a horrible first impression to anyone coming over to the US for the first time and they eat BBQ chicken that tastes like dirt."
Pros: "B787 plane was very nice."
Pros: "Flight was smooth. Service was perfect"
Cons: "Boarding process is horrible, too many groups, not logical at all."
Pros: "Great flight"
Cons: "No food"
Pros: "Service in coach was nice and attentive."
Pros: "I liked the inflight entertainment."
Cons: "The flight attendants going down the middle aisle and bumping me as I had an aisle seat."
Pros: "Crew service"
Cons: "Very cramped seating Delays on both flights"
Cons: "Wait time to board was delayed 20 minutes."
Cons: "Essentially a bus ride with the comfort of a wooden bench."
Pros: "Smooth and quick"
Pros: "not much they gave us snacks"
Cons: "how long i had to wait"
Cons: "Delayed because of cleaning crew showing up late.... Totally avoidable. Gate crew was not helpful"
Pros: "I made it safely to my destinations and in a timely manner."
Cons: "The lack of space to breathe. Being herded like cattle to our seats. The fact that in flight service BARELY made it to the back of the plane before we landed."
Pros: "Watched an entire season of High Maintenance."
Cons: "Advertisements were a bit much. Also, if everyone is confused about where the spoon is on the ice-cream, maybe you should show them when you hand it out instead of trying to make them feel stupid for asking."
Pros: "Staff polite and helpful. No complaints/ Slept all the way"
Cons: "Flight has to stop over to refuel (unplanned on a "non-stop" flight). TV entertainment was bad, inappropropriate and boring. Personal entertainment monitor did not work for the first leg of the flight. Got to final destination 2hrs after schedule. No food for international flight, even considering an additional 2hrs on top of the 6.5 hr flight."
Pros: "Crew was fine even when we had to sit on the ground for 1 1/2 hours for a repair."
Cons: "American Airlines didn't honor my choice of seats."
Pros: "Nothing at all"
Cons: "Worst airline I have ever used. Continuously bad experiences."
Pros: "An old aircraft but well maintained. Crew was courteous and efficient. No food or entertainment"
Cons: "Delay in receipt of baggage at Chicago"
Cons: "It is disgraceful flying such a tight configuration on a transatlantic flight. AA should be ashamed."
Pros: "Crew was quite attentive and professional."
Cons: "Ground time after leaving the gate was over 30 minutes. Much too long!"
Pros: "Finally a flight with kind flight attendants. Very helpful and warm. Thank you to the whole crew."
Cons: "The inflight entertainment was confusing to use and Internet was way too costly."
Pros: "- Boarding was efficient - The food was good"
Cons: "- The male flight attendant in Business Class was rude. - The movie options were very limited, dated and unappealing"
Pros: "Flight was on time and crew was friendly"
Cons: "Seat was quite uncomfortable and I would love more soda choices."
Pros: "overall great flights"
Cons: "food could've been a bit better."
Pros: "Nothing, worst airline ever"
Cons: "They didnt take care of us.... aftee the airplane was delay for almost 4 hours, and told us that must of the people.were traveling.by car from sacramento to san francisco to take the other airplane didnt even gave us anothee option!!"
Pros: "The crew was awesome! Best flight I've ever had."
Pros: "Economy plus"
Cons: "Very old plane"
Cons: "Serious delay, deplaned once and arrived 5 hours late with no real reasom."
Pros: "Great crew. Clean cabin. United App easy and free entertainment"
Cons: "Cramped seats - no leg room (unless you want to pay much more). I'm 5'10 on a good day, so I don't know how someone 6'+ can sit in the back 2/3 of the plane."
Pros: "Staff was nice"
Cons: "Flight was delayed twice and United didn’t even comp for anything"
Pros: "It arrived ahead of schedule"
Cons: "The food are not appealing no salads & ran out of choices, eating something that we don't want to"
Cons: "The audio and video system is not working at my seat. They said they were working on it but told me nothing they can do after 2 hours airborne. They finally compensated with a credit for future trip."
Cons: "The day after my flight I received an emailed receipt of the the customer in front of me of her lunch order, I’m sure it was an honest mistake but to me paying attention to details like that is very important. There was no personal information on the receipt, I was just wondering on how it was emailed to me instead of her."
Cons: "Another passenger was extremely rude to me. Causing me to have to move seats mid flight. Crew did not try to resolve the issue with the man behind me and put me in a worse seat. Horrible."
Cons: "Not being able to request a seat on the aisle."
Pros: "The staff was unbelievably rude. NO SNACKS, NO FOOD. I was told I shouldn't "expect" there to be food. Because our ticket was screwed up due to United error, we almost didn't make the flight. One of our 3 seats were given away to another passenger. If someone didn't volunteer to give up their seat, we would not have had 3 seats."
Cons: "Terrible experience"
Pros: "The ease of booking the flight and forgetting it until the day I left was awesome."
Pros: "The crew were excellent. They exhibited good customer service and was pleased by their recycling initiatives."
Pros: "Friendly crew and great pilot!"
Cons: "Not enough leg space!"
Pros: "The transportation..."
Cons: "There's absolutely no leg room it's the smallest amount of room I have ever experienced on a plane - even the first class is eh - mediocre at best. I am slim and fit and I had very little to no room. Consider someone overweight and they would have to buy 2 seats... united is definitely not my favorite airline..."
Pros: "Courteous staff, nice attentive staff."
Cons: "The length of travel time."
Cons: "It was unclear that the check-in was through United in terminal 1, not through Lufthansa.So we were at terminal 4 and it took us an hour to get to check-in at terminal 1. Also the entertainment at my seat was not working so no movies for 9+hrs."
Pros: "Watching part of a baseball game at the Chicago airport and reading a book."
Cons: "I did not get to fly to Fargo. I had to drive. all flights were delayed or cancelled."
Pros: "The crew was professional."
Cons: "What entertainment system? This was terrible. While so many airplanes have personal screens and entertainment systems, this flight was a find your own connection and good luck. Not very helpful and on a VERY late flight (due to weather)."
Pros: "Everyone was very helpful and very friendly. I had recently visited my,daughter and her family in March and flew with another airlines. I didn't have a good experience, they seemed rather bothered when I asked for some help. So this time my daughter booked my flight with United. Like I said everyone was helpful and very pleasant, it didn't seem to be an act. I enjoyed my flights. Thank you"
Pros: "slightly more leg room than a domestic flight"
Cons: "pasta dish was cold and didn't taste too good, video was not working properly (color display issue)"
Cons: "Did' agree with decision of Ua air to include unannounced stop at Rapid City to drop off crew as it was not a part of my scheduling ticket. A bit confusing at the gate w/ looking for flight to Fargo. Had to ask other passengers at gate what was going on."
Pros: "Free WiFi with Free Entertainment movies."
Cons: "Delayed flight, had to wait on the airplane that had a late departure out of NYC"
Pros: "Delayed Flight, late flight attendant that delayed flight 1.5 hr. Causing many to miss overseas connections. Changed arrival terminal."
Cons: "Explained flight delay due to one attendant not showing up. Needs to be a better back up system."
Cons: "The plane being overbooked, having to check my carry on bag. Making me late to my event having to wait at the carousel."
Pros: "Quick and on time. Crew was very nice and accommodating."
Cons: "Good selection is not good for such a long flight."
Pros: "Convenient booking and great prices"
Pros: "Flight was wonderful!"
Pros: "The gate attendant was very nice and accommodating"
Cons: "The flight was delayed and the notifications were as I arrived at the airport"
Pros: "Small seats flight did not depart in time due to ground crew check in counter wanted to give a wheel chair after I asked for assistance locating my terminal because I am legally blind"
Pros: "Nice wifi, very comfortable and good crew"
Cons: "Food choices"
Cons: "We waited on the tarmac by the gate for nearly 45 minutes. Finally some sort of maintenance clearance was approved and we were able to push off from the gate. In the last 6 months that I have traveled via United, this has happened every single flight. Some flights have been so delayed that they have given me a partial refund; but many flights, like this one, are delayed long enough to be disruptive but not long enough for them to issue customer care rebates. In an ideal world (i.e. a world that is not possible every single time), things would go smoothly and no delays happen at all - but waiting inside the plane at the gate for 45 minutes is not great either. I'd like a partial credit towards a future flight; I travel with United frequently but if this waiting-on-the-plane-while-still-at-the-gate problem persists, I'll change to another airline."
Pros: "wasn't lufthansa, I purchased a Lufthansa ticket but was really a United flight. very cramped seats. bad food, and service. the person next to me fell asleep and when he woke they had taken the food off his tray table, he then went back to ask for food and they rudely said no. there were tv's so that is a plus. will be more careful booking next time"
Pros: "I liked how friendly the crew was there and from du range to denver."
Cons: "My flight from Philadelphia to Denver was horrible. My flight was 30 min late which made my connecting flight impossible. This made a terrible start to my trip. I had a show to attend which I never made it to and ruined my coworkers plans. Went to uniteds customer service for help and the counter lady was so unhelpful and did not show any concerns for my delay."
Cons: "So, late, rude flight attendants."
Pros: "Screens that had free movies and music"
Cons: "I caught a cold"
Pros: "Video entertainment was good."
Cons: "Delayed 4 hours and United did nothing. Plane was old (most likely cause of delay) and temperature control in the cabin was awful."
Cons: "They cancelled the flight after 9 hours of waiting in the airport ended up having to sleep on the floor of the airport"
Pros: "It was on time."
Cons: "Due to my initial delayed flight I got to O'Hare during a drastically busy time. Due to the amount of people, noise, and dishevelment my PTSD became aggravated and I found myself having an attack. I chose the initial early flight to ensure this would not happen. I am aware of what causes my PTSD to become aggravated and I take that into consideration when I make all plans."
Cons: "Online check in was ambiguous and I wasnt sure if I as checked in or not. The gate did not have scanners for the boarding passes on the united mobile app."
Pros: "The flight attendant was nice"
Cons: "Since it was an international flight we went to the international terminal and we were send back to domestic. This caused us to be delayed, though we had arrived early. They ended up giving me two boarding passes for myself and shorting me one for my son. More delays at the gate. The Air Canada confirmation number is different than the United and they have no record of it. Almost missed fhe plane until I found an email with the Air Canada number. Not good coordination. Air Canada and United need to do a better job of coordinating these reservations. And the 8 dollar snack was dreadful."
Pros: "Smooth. Flight was delayed due to late arrival of our plane. It actually worked in our favor since we booked the flight so last minute if it hadn't been delayed we would have missed it! So, the delay was great! :)"
Cons: "space! I'm sure he hear it all the time but, I'm a smaller person and I'm still cramped. Thankfully it was a short flight. Just wish it could be more comfortable."
Airlines flying from Lansing to North Dakota have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Lansing to North Dakota
Masks required on board, masks provided on flights from Lansing to North Dakota
Social distancing seating
Middle seats unavailable to book on flights from Lansing to North Dakota
Testing for antibodies, testing for symptoms for flights from Lansing to North Dakota
Waiving of change fees. Search flexible flights from Lansing to North Dakota