|Flights Arrive in||United Kingdom|
|Flights Depart from||Lansing Capital City|
|Airlines||Delta, KLM, American Airlines|
The screen didn’t change in time
The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids.
The landing was pretty tough and we took off almost a half hour late.
Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for.
You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.
There were actual meals served on the flight. They were pretty good. Free movies available.
There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep.
Able to fly direct to ansterdam
Have to lay over on the way back. More expensive than other airlines.
Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either
Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished.
Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket.
Everything is top notch for an airline company.
Nothing.... I enjoyed every moment of the flight.
Rude and disrespectful
What to like with AA?
Delayed by 2:38 hours at Chicago due to aircaft repair. Total layover 8:38 hours.
Condescending staff, lackadaisical crew, pitiful excuses of why we were delayed.
It was great, but returning home was bad
The food was pretty good.
They had no accommodations for our baby, and didn’t let us board first. It was an old plane with basic entertainment, TVs above the middle row and not all do them worked. It was particularly freezing on board. Some of the crew was nice but overall not very friendly or welcoming.
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