My experience with Delta started with my luggage being found ripped open with items missing. The baggage office told me to bring the bag, and I wanted them to see how I found it. The agent refused, so I carried my bag into the office myself. The agent was nice enough to fix the zipper and gave me a red card with a number to call. I followed the steps; first one department, then the baggage department took over. This took more than two hours on the phone. The return flight was okay. The flight lead was checking her meals and then asked if we wanted anything before departure. However, throughout the flight, I had to ask for things because she was reading her book;which I have no issue with if she had been more attentive. At the end of the flight, the pilot appeared annoyed with the flight lead for not following his instructions regarding a meal he had requested; a chicken sandwichand said, "I asked for that for the flight." On the positive side, my work event in Vegas went well, and now I'm home relaxing.
Delta is always a wonderful experience. A clean plane and the crew is really friendly.
Air travel sucks. It continues to be awful for all airlines. No shame on delta alone.
Everything went well and was good. Nothing exceptional, but no complaints either. Cheap seats are pretty comfortable.
De planning was an absolute mess. We were never told that we weren’t at the gate and that we had to go down unstable stairs and then hop on a bus. People were falling, we couldn’t tell who was in charge. Overall terrible communication that ended up leaving a bad impression at the very end of the experience.
Long line to check bags. Curbside check-in was closed. Seat back monitor was not working.
Left on time. Arrived on time. That’s all i ask.
AC barely worked on a 50 minute flight. It was very warm the whole flight. Flight was very bumpy and hard landing.
Everything was very good other than I had selected a specific seat when I booked the flight and they changed it once I checked-in the day before my flight. I was still in first class but lost my aisle seat for a window seat. Being tall, the aisle offers more comfort so I always select an aisle seat.
My flight was very clean and the location was comfortable. The service was great. A satisfying flight!
The plane left over an hour late. I missed my connection going to Tokyo. They haven’t sent my bag to Thailand, where I ended up. It took me over 32 hours to get here. Very bad experience so far. I hope they can fix this and get my bag to me, within 24 hours it doesn’t look good at this time.
We had to wait almost an hour for the wheelchair porter to be ready to pick up my mother. And when she arrived in Newark airport the porter was not there and she started walking with her cane and her poor mobility. When the Newark porter found her they didn't want to transfer her bags to the wheelchair for her.
Flight was 3 1/2 hour delayed with no credit or meal vouchers
The plane was so gross and dirty. Literally saw dust layering and flowing out the grey vents. Dust was all over the air vent knobs to the point where I took my sani wipe and cleaned them down so at least it wasn't blowing my my face. Also, I upgraded and paid for Wifi and it's always so spotty. I get we are in the air, but don't charge for it if it's not going to work. I expect so much more from United. They really are giving up.
Too many canceled flights and kept my wife and I separated on alternate flights. We did not fly out of Denver. We paid a lot of money for the seats we wanted and now that money is gone and we did not sit together. That being said, the many agents were very friendly and did everything possible to help us.
It was soooo hot I was sweating even at altitude. I know you want people to sleep, but keeping it that hot is stupid!
Your app is impossible to use. I couldn't load it. Then i couldn't open it. When i finally got both those things done -with much help -then i couldn't open the app to install a credit card. The upshot was 4 flights without access to food or drink. When i first tried to download united app some company called starlier opened instead and i would up signing up for some 49 dollar a month music service which i still have not been able to cancel.
I contacted both carriers months beforehand to change the cabin (booked in April) but to no avail (united asked to contact Swiss since it was their equipment, Swiss told me to reach out to united). So yeah… My seat was pretty worn down, legroom on 27K was more than enough, but still economy seating so, getting to know your neighbours was easy. According to ground staff, the flight was massively overbooked- and this showed. I ordered a gluten free meal beforehand (which was honoured) but for breakfast got a bread roll and croissant 🤷🏼♂️ The connection itself is great. Leaving SFO late PM to arrive at ZRH in the afternoon makes it easier to get re adjusted again. However, and since I’ve flown this connection a couple of times in the past, I will rather deal with one carrier only and include a layover on the east coast.
Nothing bad to say about the actual crew or airline. It was nice to have a complimentary FULL can of soda, as well as a snack. Blankets and earbuds were also provided at no cost for this red eye flight. I especially appreciated the free WiFi and movie selection with the Bluetooth option. It helped the flight pass more quickly. No matter who you fly, boarding and disembarking are always SUCH a pain. As I mentioned, this is on the passengers and not the crew!!
You can not pay credit Card for purchase Of food in airplane
Flight was good, crew was excellent. No complaints at all
Delayed 3 times in a row for 4 hours total. Incrementally pushing back the flight claiming gate delays but they eventually changed the actual plane, due to technical issues. This strategy to avoid compensation to passengers is unprofessional.
I like the web site, prompt notifications, website checks in process, and airport check in. The flight attendants are attentive and polite. The return flight was 2 hours late and reason vine doesn't sound like an unplanned and unexpected issue (scheduled plane maintenance).
Not only was the flight delayed more than 3 hours but also there was no internet or movies on the flight. It was Flair/Spirit quality of experience at Westjet prices
The flight was delayed repeatedly, on the day of and in the days and weeks beforehand. The staff are alway fantastic.
The big lady was sitting right next to me and the button to recline my seat was blocked by her huge arm. No power outlet for chargers. No inflight Wi-Fi movies
Horrible, flight on the way to Vegas was delayed significantly and then on my way back my second flight was cancelled
Our flight experience was great! Flight staff was funny and offered great service. Made record flying time coming home from Vegas after having to wait for planes on the tarmac because of high winds
Seats can use more cushioning, it felt very hard. The snack option could be better
The plane from Calgary to Comox was incredibly warm, with little to no air flow and when served drinks there was like 2 ice cubes that melted instantly. Everyone was using the plastic menus to fan themselves. Awful
shittiest airline in the hemisphere. To improve - start thinking you're flying people, not cattle
Almost everything it was a “cool” ambiance but we arrived to Toronto so that it’s ok for me
Front desk attendant wouldn’t check me in even though there was not a single person in line. Made me use the kiosk. Kiosk had an error (of course) no baggage can be checked at this kiosk please see attendant. Then I had to wait in line for the same front desk attendant waiting for 5 people who ended up coming in front of me while I tried to use a broken and useless kiosk. Finally after checked in, wait 30 min to board all the way to zone 6 and they would deny me even after all the zone 1-5 people already went. Just literally making us wait to board so they stand there doing nothing for 5 minutes. Just ridiculous and awful customer service. Fly with literally anyone else
Small plane with no space, old seats, no entertainment, big turbulences
Another 5h flight with Air Canada with no screens and WiFi not working. Not even intranet for inflight movies on personal devices. UNACCEPTABLE
I would prefer if the Exit row seating was treated as priority seating.
I would never fly air Canada again….delay after delay…poor service….
A coffee in the morning before we land would have been very appreciated.
The crew was nice and helpful. Seats were basic. For a 4 hour flight, they didn’t even offer snack. Just paid snack, which is lame.
Check-in was excellent. Flight crew were average, but managed the weather induced stress calmly. We were delayed five hours due to weather, equipment, and staffing shortages.
Very bead I am going to Vancouver to toronto. Not boarding receive. Before flight ✈️ time I have to take boarding. Boarding manager asking me pay $89 . Just flight ✈️ time before I pay .after provided the Boarding pass. Flair Airlines management not good. But kayak is best application.
The worst airline experience that I ever had in my life. The fare was cheap but boy do you pay for it when it comes to baggages, carry-ons, food on board and lack of available staff at check-in. Almost every other passenger on my flight had the same complaints and experience. We all bonded discussing our displeasure. My husband and I will definitely not be traveling with Flair Airlines. We'll take anyone else.
The most uncomfortable plane I ever fly on. The seats won't even recline a little. For a 5 hrs flight at night and tired it felt like torture
flight was okay, no wifi, no free drinks but worst of all they lost my son's bike for four days. Customer service was nonexistent - call a number that leaves you on perpetual hold, there's no baggage folks in the baggage claims area (in vancouver). we went up to international and nobody was at ticketing, went to domestic and they had us fill out a form. they could not tell us where the bag was. Anyway, highly recommend you drop an airtag for anything that's worth more than $500. My son's bike costs a lot more than that to replace; I was on pins and needles for four days.
Flair flight was 4 hours late due to not having a crew and the plane was filthy. Just water service Terrible experience flight 1513
I try to buy water the cabin crews told me I had to wait for them to come around with the trolley I waited over 2 hours !!!!! Literally 2 hours I was so thirsty .
The worst airlines I have seen in my life they don’t respect anyone they don’t care about anyone they lost our luggage and no one is responding. We waited for five hours to get our luggage back.🤬🤬🤬👎🏻👎🏻👎🏻👎🏻
Everything was great. Got out 5 minutes early and had a nap on the overnight flight.
Wifi was down on this flight but I had a movie downloaded.
I didn’t like It at all cause of delays and cancellations last minutes? No entertainment not even charging points in plane ..and I noticed when one flight landed from flair’s air plane the reuse that plane which is fine but no safety protection no sanitary nothing .
